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Argentina: recent dynamics in the software and IT services industry

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Date
2013-08
Author
Barletta, Florencia
Pereira, Mariano
Yoguel, Gabriel
Robert, Verónica
UN Symbol
LC/G.2572-P
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Abstract
This article examines the impact of organizational and absorptive capacities and networking on the performance of Argentine software and IT services firms, within an evolutionary theoretical framework. The models estimated show that innovation outcomes depend on quality management, the existence of research and development (R&D) staff and on occupying intermediate positions in the network architecture. Firms' economic performance cannot be assessed using a single set of indicators: whereas productivity is explained by the qualifications of human resources and employment growth by R&D personnel, export probability is associated with obtaining certifications, adopting agile methodologies and occupying intermediate positions in the network architecture. The heterogeneity of business models suggests that it is not possible to establish a single type of relationship between innovation and performance for all firms in the industry.
Translation
Argentina: dinámica reciente del sector de software y servicios informáticos
Published in:
CEPAL Review   No.110

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Serie
CEPAL Review
ECLAC Subtopics
INFORMATION AND COMMUNICATIONS TECHNOLOGIES (ICTS)
United Nations Subtopics
INDUSTRY ; INFORMATICS ; COMPUTER PROGRAMS ; TRADE IN SERVICES ; INNOVATIONS ; RESEARCH AND DEVELOPMENT ; QUALITY MANAGEMENT ; MEASUREMENT ; EVALUATION
Country / Region
ARGENTINA
URI
https://hdl.handle.net/11362/36996
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