New approaches by highway agencies in dealing with road users

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cepal.bibLevelDocumento Completoes
cepal.callNumberINT UN/TR 8(146/1998)es
cepal.divisionEngNatural Resources and Infrastructure Divisiones
cepal.divisionSpaDivisión de Recursos Naturales e Infraestructuraes
cepal.docTypeBoletineses
cepal.idSade5113es
cepal.topicEngINFRASTRUCTUREes
cepal.topicSpaINFRAESTRUCTURAes
cepal.workareaEngNATURAL RESOURCESes
cepal.workareaSpaRECURSOS NATURALESes
dc.coverage.spatialEngLATIN AMERICAes
dc.coverage.spatialSpaAMERICA LATINAes
dc.date.accessioned2014-03-20T01:31:35Zes
dc.date.available2014-03-20T01:31:35Zes
dc.date.issued1998-09es
dc.description.abstractThe context in which society develops has changed. The principles of democracy and human rights, in addition to the explosive development of communications, have encouraged citizens' desire for involvement in many areas which formerly had been the preserve of the State. This is also reflected in the attitudes of public utility customers, who are no longer prepared to accept mediocre service from the bodies responsible; on the contrary, they are increasingly putting pressure on those bodies, demanding better service in return for the charges they pay. Road agencies are no exception. They can no longer maintain their traditional isolation from the public and from users in areas such as decision-making or accountability for results achieved. Furthermore, it is no longer enough to provide road networks; these must be managed in such a way as to ensure improved levels of service, acceptable to users who are more and more demanding. This is why conventional styles of highway management have become unsatisfactory and new approaches are developing. There is a gradual increase in openness to the interests and views of users, who are increasingly considered as partners and participants in management. There are numerous examples in various countries, including those of Latin America, of this significant change; it is likely to cause a major transformation in the way in which public highways are managed. The innovations are recent, many of them still at the embryonic stage. A wide variety of concrete measures have been proposed or tried out. It is not yet possible to predict the size or scope of these changes, or which of them will ultimately become normal practice, but the changes have begun. The purpose of this article is to outline the principal changes which are being observed and the new outlook for road users.es
dc.formatTextoes
dc.format.extent8 páginas.es
dc.format.mimetypeapplication/pdfes
dc.identifier.urihttps://hdl.handle.net/11362/36299es
dc.language.isoenges
dc.physicalDescription8 p.es
dc.publisherECLACes
dc.publisher.placeSantiagoes
dc.relation.isPartOfSeriesFAL Bulletines
dc.relation.isPartOfSeriesNo146es
dc.relation.translationLanguagespaes
dc.relation.translationRecordNuevas actitudes de los organismos viales frente a los usuarioses
dc.relation.translationUrihttps://hdl.handle.net/11362/36022es
dc.subject.unbisEngROAD CONSTRUCTIONes
dc.subject.unbisEngROAD NETWORKSes
dc.subject.unbisEngPHYSICAL INFRASTRUCTUREes
dc.subject.unbisEngTRANSPORT POLICYes
dc.subject.unbisEngURBAN DEVELOPMENTes
dc.subject.unbisEngTRANSPORTes
dc.subject.unbisSpaCONSTRUCCION VIALes
dc.subject.unbisSpaREDES VIALESes
dc.subject.unbisSpaINFRAESTRUCTURA FISICAes
dc.subject.unbisSpaPOLITICA DE TRANSPORTEes
dc.subject.unbisSpaDESARROLLO URBANOes
dc.subject.unbisSpaTRANSPORTEes
dc.titleNew approaches by highway agencies in dealing with road userses
dc.type.coarpublicación seriadaes
dspace.entity.typePublicationes
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