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Information and communication technologies for agricultural...

Information and communication
technologies for agricultural
development in Latin America
Trends, barriers and policies
Mônica Rodrigues
Adrián Rodríguez
Coordinators

1

Introduction

The preparation of this document was coordinated by Mônica Rodrigues and Adrián Rodríguez, staff
members of the Agricultural Development Unit, of the Division of Production, Productivity and Management
of the Economic Commission for Latin America and the Caribbean (ECLAC), in the framework of the
project “Inclusive political dialogue and Exchange of experiences”, under the Alliance for the Information
Society programme phase 2 (@LIS2), which is jointly financed by ECLAC and the European Union and
implemented by the Division of Production, Productivity and Management .
The coordinators would like to thank Javier Meneses, Francisca Lira and Eric Anderson, ECLAC
consultants, for their support in preparing and editing this publication. They also would like to thank Octavio
Sotomayor of the Agricultural Development Unit, for his valuable comments and contributions.
The authors of the chapters (in alphabetical order) and their respective affiliation are as follows: Hugo
Chavarría (Inter-american Institute for Cooperation on Agriculture - IICA), Graciela Elena Gutman (Consejo
Nacional de Investigaciones Científicas y Técnicas), Raúl Hopkins (ECLAC consultant), José Nagel (Centro
para el Desarrollo de Capital Humano), Ruth Rama (Instituto de Economía y Geografía/Consejo Superior
de Investigaciones Científicas), Mónica Rinaldi (Istituto Agrario di San Michele All’Adige), Verónica Robert
(Universidad Nacional General Sarmiento), Mônica Rodrigues (ECLAC) and John Wilkinson (Universidade
Federal Rural do Rio de Janeiro).
The opinions expressed in this document are the sole responsibility of the authors and do not necessarily
reflect the views of the Organization. This document was produced with financial assistance from the
European Union. The opinions expressed herein do not necessarily reflect the official opinion of the
European Union.
The electronic version of this document is available at: http://www.eclac.org/SocInfo.

LC/R.2187 • February 2013 • 2013-50
© United Nations • Printed in Santiago, Chile
2

Information and communication technologies for agricultural...

Contents

Introduction
A. Definitions and the theoretical and methodological focus
B. Trends in the use of ICTs and their impact
C. Case studies
D. Policy recommendations
I.

The evolutionary approach applied to ICT and agriculture

technological systems in Latin America: a survey
A. Introduction
B. The evolutionary approach to technological systems and paradigms
C. ICTs and the evolution of agricultural systems: theoretical issues
and illustrative case studies in Latin America
D. Final remarks
Bibliography

5
6
9
11
13
17
17
19
25
41
42

II. ICT adoption and diffusion patterns in Latin American agriculture
A. Introduction
B. Defining ICTs and sources of statistical information
C. A spatial approach to ICT diffusion in agriculture
D. Location and ICT adoption in Latin American agriculture
E. A sector-specific rationale for ICT adoption
F. Conclusions
Bibliography

49
49
51
53
60
70
73
74

III. Trends and potential uses of ICTs in Latin American and 
the Caribbean agriculture
A. Introduction
B. Systemic impacts: information sharing and the policy environment

77
77
79
3

Contents
Introduction

C. Systemic impacts: managing risk in agriculture
D. Enabling impact: trade and finance
E. Direct impacts: productivity and efficiency
F. Conclusions
Bibliography
IV. ICTs and information management (IM) in commercial
agriculture: contributions from an evolutionary approach
A. Introduction

B. Innovation and technological change in agriculture: some
conceptual issues
C. ICTs and information management in Latin American

commercial agriculture: a methodological proposal
D. Case studies
E. Concluding remarks
Bibliography
V. Principal barriers to the adoption of ICTs in agriculture 
and in rural areas
A. Introduction
B. Adoption of ICTs in agriculture: from digital literacy

to knowledge management
C. Tendencies that encourage the adoption of ICTs in
the region’s agriculture
D. The digital divide in rural sectors and in agriculture
E. Barriers and constraints on farmers’ access to ICTs
F. Policies and experience with digital development for agriculture
and the rural sector
G. ICTs, agriculture and rural considerations in national digital agendas
H. Experiments for fostering ICTs in small farming and the rural sector
I. Conclusions and recommendations
Bibliography
VI. ICTs in public agricultural institutions in Latin America:
Uruguay, Costa Rica and Paraguay case studies
A. Introduction
B. Methodology
C. Principal results
D. Proposals for resolving the bottlenecks identified
E. Final considerations
Bibliography

4

97
112
122
144
147
157
157
159
168
180
194
198

205
205
207
209
212
219
228
230
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250
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Information and communication technologies for agricultural...

Introduction

Information and communication technologies (ICTs) can make a powerful
contribution to agricultural development. Not only can ICTs be applied in
virtually every sphere of agricultural production and farm management;
they also have the capacity to transform production and marketing and,
even more importantly, the flow of information and knowledge within
the sector.
Farmers of course need physical inputs at every stage in the value chain,
but they also need information, which can be more readily or efficiently
obtained through ICTs. This means that the transforming potential of
ICTs reaches the different segments and activities of the agriculture sector.
Introduction of ICTs in business administration and finance, for example,
can lead to greater efficiency, lower costs, and sounder decision-making.
Digital production technologies, in turn, can make for more rational
use of resources, higher profit margins, and greater productivity. The
use of digital tools and instruments can also enhance the sustainability
of agriculture through more rational use of chemical inputs and the
consequent reduction in environmental residues, and through the prompt
and integrated treatment of plant and animal diseases.
Although many studies recognize the potential of ICTs for boosting
efficiency in productive processes and in natural resource management
–and although some of those studies have succeeded in measuring such
impacts– there is still a lack of sound evidence about the presumed
benefits of introducing ICTs in the agriculture sector. Despite the growing
number of projects and policies in this area under the most widely
5

Introduction

varying conditions of economic development, they are rarely subjected to
consistent and systematic impact assessments, a situation that undermines
the very continuity of these initiatives.
The present publication has been prepared in this dual context of
abundance (of ideas, opinions and initiatives) and scarcity (of systematic
and organized information) on the potential of ICTs to promote socially
inclusive and environmentally sustainable agricultural development.
In Latin America, social inclusion and environmental sustainability in
agriculture are especially relevant issues, in light of the great structural
heterogeneity within the sector and, more recently, the stepped-up
pressures on natural resources resulting from the boom in international
commodity markets. Yet, the adoption of ICTs in agriculture cannot be
expected by itself to reduce production asymmetries and enhance social
inclusion. On the contrary, the dissemination of ICTs could indeed
produce new gaps by replicating the sector’s historic disparities.
Taking advantage of ICTs for reversing patterns of unequal development
and promoting environmental sustainability in the region’s agriculture
will require policies for overcoming barriers to their adoption in those
segments that are lagging furthest behind. One way to pursue this goal is
to identify successful policies and projects in neighboring countries and
in other continents with similar patterns of economic and social diversity
and adapt them to countries of the region. This publication is intended
to contribute to the identification of successful experiments in fostering
the use of ICTs in agriculture. “Success” is defined in terms of the
possibilities for broad adoption by farmers, replicability, sustainability over
time, and the potential to have a positive impact on economic and social
inclusion or on the sector’s environmental footprint, or on both.

A. Definitions and the theoretical and
methodological focus
It is useful to begin by presenting the ICTs that have been considered in this
publication. The main selection criteria were, on one hand, the prospects
of use of these technologies in the agriculture sector and, on the other
hand, the potential for generating greater value and making the activity
more sustainable. ICTs include a variety of manufacturing industries
(electronic components, computers and peripherals, telecommunications
6

Information and communication technologies for agricultural...

equipment, multimedia equipment, measurement instruments and
electronic consumer goods such as television sets and radios) and of
services (telecommunications, computing, software, maintenance, data
processing and storage, webpage design, among many others) that develop
generic or specific applications for different economic sectors.
In the case of agriculture, the most widely used ICTs are those that allow
basic communication: radio, television and, now, cell phones (use of
which has exploded in recent years). But there are also important areas of
ICT application in production and marketing: this is particularly the case
for technologies associated with precision agriculture, information and
traceability systems. Given the importance of these technologies and their
recent applications in agriculture, several chapters of this publication will
look at them from a variety of perspectives. Many other agricultural uses
of ICTs –for example, in early warning systems, remote diagnosis of pests
and diseases, virtual communities, mobile banking, electronic commerce
and e-government– are also examined in the course of the publication.
The theoretical and methodological approach adopted in the various
chapters (which are mutually complementary) analyses technological
development with a central focus on the dynamic evolution of economic
systems. According to this approach, which is useful in various lines of
economic theory, knowledge and innovation are generated through
competitive and collaborative interactions among agents, markets and
institutions. Such interactions can therefore speed the development of
economic systems. Given their crosscutting nature and their impact on
communications and data management, ICTs have a direct effect not only
on interactions between agents and their environment, but also on the
forms of production, marketing and learning within production chains and,
more broadly, within societies. These technologies, then, have the capacity
to transform directly the manner in which economic systems evolve.
With this theoretical framework, the studies seek to analyze some of the
questions that arise with respect to the multiple dimensions of agricultural
development that are affected by the new ICT paradigm. For example,
Rodrigues argues that the development of ICT-based technologies
in agriculture is a result of the simultaneous evolution of multiple
technological systems exchanging information and knowledge within a
common institutional and regulatory framework. Rama and Wilkinson
analyze recent trends in ICT access and use in rural areas of Latin America
7

Introduction

in light of the spatial transformations that have also been promoted by
the digital revolution. Hopkins et al. provide a detailed description of
ICT applications in agriculture, based on progress on the supply side, i.e.,
in the development of generic ICTs and their adaptation to agricultural
tasks. Gutman and Robert’s and Nagel’s chapters, in turn, stress the
role of ICTs in transforming the interactions and learning processes of,
respectively, commercial and small farmers inserted in the agricultural
value chains, thereby speeding their development.
In contrast to conventional theories of technological dissemination,
which emphasize the relative abundance of productive resources for
explaining why one technology or another (capital-intensive or laborintensive, for example) is adopted, the systemic approach adopted in this
publication seems better suited for analyzing the variety of situations and
technological levels to be found in the Latin American agriculture sector.
Here, that diversity is explained by specific local and historical conditions,
by the characteristics of the interrelationships between stakeholders, and
by the scope and effectiveness of policies to foster systemic and sectoral
technological development. The key challenge in this context is to present
and analyze the information concerning these factors in an organized and
systematic way, while drawing more generic inferences from case studies and
specific experience. One of the central objectives of this publication, then,
is to identify common patterns of agricultural development based on ICTs.
Given the complexity of the topic and the lack of empirical research for
corroborating and measuring the potential impact of ICTs on information
flows and the generation of knowledge and innovation in agriculture, the
various studies that make up this publication have drawn upon three basic
data sources: (i) available statistics on ICT access and use in rural areas
and in agriculture; (ii) ICT impact studies, even those that do not refer
specifically to Latin America or to agriculture; and (iii) the opinions of
experts consulted in the course of interviews and surveys.
The different chapters have made progress in handling the issue of
ICTs for agricultural development in Latin America. First, the studies
presented here have advanced in systematizing the information available
in academic studies, working papers of local and international institutions,
projects and assessments conducted by governments and NGOs, and
official national statistics from Latin America and other regions. Second,
using the information collected and applying the common theoretical
8

Information and communication technologies for agricultural...

framework, efforts have been made to draw inferences about the main
tendencies in the use of ICTs in agriculture and their impact on the
sector’s development path. Third, an inventory of successful experiments
and policy recommendations has been compiled and classified according
to their expected impact or, alternatively, according to the conditions
for feasibility of such initiatives, which can be of great use in preparing
projects to encourage the use of ICTs in Latin American agriculture.

B. Trends in the use of ICTs and their impact
One of the principal outcomes of the studies presented here has been
to corroborate, through a great variety of case studies, the notion that
agriculture has been decisively transformed by the adoption of ICT
applications. Yet, this has not in itself been sufficient to eliminate or even
reduce the asymmetries persisting within the sector.
Rama and Wilkinson argue that the rapid spread of cell phone use in
rural areas of Latin America is allowing regional agriculture to skip over
some steps in terms of technological development, particularly with the
advent of 3G and 4G technologies. Despite these trends, the authors
conclude that farmers’ access to ICTs is still constrained by distance to
population centers and other factors such as income, education level,
and the integration of producers into networks and value chains. These
findings are also validated by Nagel, who refers specifically to the
constraints facing small farmers in accessing and making productive use
of ICTs.
Gutman and Robert conclude that the separation between the place
where agricultural production takes place (the farm) and the place where
knowledge applied to the sector is generated (increasingly in the input
production and marketing segments) has accelerated technological
dissemination in the agriculture sector through so-called “technological
packages” which include machinery, software and various inputs. This
dissemination is based on the formation of stakeholder networks, in which
technical advisors (private consultants, employees of input or marketing
firms, university extension services and government institutions, etc.) play
a special role in catalyzing technological diffusion in the agriculture sector.
The adoption and success rates of new technologies in agriculture still
depend, however, on the development of internal capacities that allow
9

Introduction

producers, on one hand, to select, implement and make correct use of
such technologies and, on the other hand, to interact and learn with them.
Without the development of these internal capacities, the impact of ICTbased technologies on learning and knowledge generation in agriculture
is reduced.
Hopkins et al. indicate that the use of ICTs has reduced the risk of
losses in agriculture thanks to the possibility of real-time communication
and response and the dissemination of best practices, which also tend to
be more environmentally friendly, acting in the long-term as a strategy for
mitigating risks, particularly climatic ones. As well, ICTs encourage more
efficient monitoring of agricultural tasks, making it possible to manage
geographically scattered areas jointly and allowing farmers to establish
immediate contact with workers, other producers, and other players in
the agricultural value chain. Although the cost of mobile technologies
(including cell phones) is clearly declining, other challenges to the efficient
use of ICTs in agriculture are growing, in particular the need to coordinate
and pool the efforts of increasingly complex networks of stakeholders
and technologies.
Along with these discoveries, a set of technological areas or niches has
been identified in which the specific features of agricultural activity have
shaped peculiar tendencies among ICT producing sectors. Such niches
have been found, especially, in countries and localities where agriculture
is very dynamic and well linked to sophisticated international and
domestic markets. Moreover, the cases examined reveal interactions and
complementarities among a great variety of stakeholders and institutions
capable of generating demand for ICT applications in agriculture and
at the same time supporting the development of solutions on the ICT
supply side.
Rodrigues presents some case studies as the basis for discussing the
evolution of ICTs in agriculture. The cases examined, drawn from
Brazil and Argentina, show how the emergence of ICTs in agriculture is
shaping not only productive practices but also the regulatory framework
for food production and marketing. At the same time, there are impacts
in the opposite direction, i.e. from agriculture toward ICT producers. In
effect, Rodrigues shows that the development, location and structure of
agricultural software industries in Brazil and of precision agriculture in
Argentina are conditioned by the evolution of agricultural technology
10

Information and communication technologies for agricultural...

systems in those countries. Of particular interest are the variables related
to the dynamism of agriculture and the existence of stakeholders who can
support the development of ICTs with specific knowledge of the needs
and characteristics of the agriculture sector, such as universities specialized
in agrosciences and firms that manufacture or distribute machinery and
other agricultural inputs.

C. Case studies
The case studies presented in the different chapters, in some cases refering
to the same technology, have distinct analytical purposes, consistent with the
thematic objectives of each chapter. In this respect, the chapters are to a large
extent complementary and can be taken as illustrating the different topics
and approaches associated with ICTs applied to agriculture. For example,
the sections on precision agriculture in the various chapters offer different
information on the applications and impacts of that technology and at the
same time allow for comparison of different analytical approaches.
The case studies included in each chapter are intended to do more than
simply illustrate the theoretical arguments contained in this publication: the
idea in fact is to generate an inventory of experiments that might be of
real use in the design and implementation of policies to foster ICT use in
agricultural development. Thus, in those cases identified as successful or
as holding lessons that can be transferred to other countries, the authors
have attempted to follow a common analytical structure that can readily
systematize the experiments described in this publication. That structure
includes: (i) a general description of the technology; (ii) an assessment of
its use in Latin America; (iii) summaries of different experiences within and
beyond the region to illustrate the potential of the technology for accelerating
agricultural development; and (iv) a discussion of the opportunities and
limitations facing countries of the region in making use of the technology.
As stated earlier, case studies involving precision agriculture (PA) and
traceability systems have been included in several chapters, in recognition
of the intensive use they make of ICTs and their potential impact in the
agriculture sector.
PA refers to management of the temporal and spatial variability inherent
to agriculture, with a view to reducing costs, increasing economic benefits,
11

Introduction

and minimizing environmental impacts. PA can be highly intensive in its
use of ICTs at all stages: data collection, processing and interpretation, and
variable application of inputs. Although the idea of adjusting inputs to the
variability of field conditions within the farm began in the ´80s, adoption
only really got underway in the last decade with the employment of
satellite-based GPS and GIS and automated sensor-controlled application
equipment. Traceability, on the other hand, can be understood as the
possibility of tracking or certifying the origin of products (foodstuffs and
others) through the different stages of the production, processing and
marketing chain, and it too is highly intensive in the use of information.
Therefore, PA is eminently supply driven and promoted particularly by the
agricultural machinery sector. It corresponds also to efficiency concerns,
which are likely to increase as the management of inputs becomes more
decisive to competitiveness. While the importance of precision farming
is correlated with the variability of agricultural conditions, it also makes
it possible to combine scale with the intimate knowledge of the land
which has traditionally been a competitive advantage of the small farmer.
Traceability, on the other hand, is predominantly demand driven, although
it can also be a key tool for farm-level strategies of product differentiation.
Health safety concerns, particularly as defined in European Commission
directives, are increasingly imposing the adoption of traceability systems as
the condition of entry to international markets. Transnational retail, which
also adopts different traceability procedures as the basis for access to key
domestic and export markets, is ensuring that these ICT technologies are
more widely integrated into agriculture as standard practices.
Beyond PA and traceability, many other ICT-based agricultural
technologies are analyzed in one or more chapters of this publication.
The chapter by Hopkins et al., in particular, details and systematizes the
innumerable areas in which ICT can be used in agriculture. According to
them, tendencies in the use and dissemination of ICT in Latin American
agriculture are extremely uneven among countries, localities and types
of producers. This heterogeneity opens the possibility for transferring
technology from the more advanced countries and localities to the less
developed ones, which in some cases might be able to “skip over” stages
in the process of introducing and disseminating ICT in agriculture.
Having a clear picture of the different situations in Latin American
agriculture and the fundamental features of each technology applied to the
12

Information and communication technologies for agricultural...

sector is extremely important for the successful transfer and adaptation of
experience among countries. For example, PA has its greatest potential
in extensive and mechanized farming, and although its high cost and
the demands it imposes in terms of machinery and user skills generally
render it unviable in small-scale agriculture, its essentials – which involve
recognizing and capitalizing on the natural variability of agriculture – can
be applied in different situations.
Hopkins et al., and Gutman and Robert highlight the role of collective
and cooperative activities for making viable the use of certain ICT-based
technologies in agriculture, including PA and other technologies for
managing risk, such as the precision irrigation and integrated pest and
disease control. Such arrangements allow producers to share not only
the cost of equipment but also the knowledge needed to operate the
machinery and interpret the results. In this respect use of the Internet, and
of virtual communities in particular, can be very useful, as demonstrated
in some of the experiments analyzed.

D. Policy recommendations
For agricultural businesses to adopt ICTs is a complex process, subject
to a series of external pressures flowing from the requirements of
market competitiveness, social demands and communication needs
generated in farm families themselves, the supply of consumer goods and
demonstration effects from other social and productive sectors. Public and
private institutions also influence the adoption of ICTs to the extent that
they control the availability of electronic transactions and processes and,
in the case of governments, through their digital development activities
and policies. The effectiveness of policies can in fact make a real difference
in the level of adoption, and even more in the observed impacts of ICTs
on economic activities and on societies. That is why, although in general
terms there is a correlation between levels of economic development
and digital development, at comparable levels of per capita income some
countries have achieved greater digital development.
Policies and institutions are central to determining the impact that the
new technologies will have on economic systems, to the extent that they
serve as facilitators, at the macro level, of firms’ strategies for adopting
and using the technologies. In this publication, the issue of policies for
13

Introduction

promoting the use of ICTs for agricultural development is approached
from two different perspectives. First, some chapters offer suggestions
for policies to address the limitations identified in each specific thematic
area; the chapter by Nagel, for example, offers a broad inventory of
policies for overcoming barriers to the adoption of ICTs among small
farmers. Second, the chapter by Chavarría addresses the issue of ICTs
for modernizing public agriculture institutions, which in the end will have
an impact on the way governments implement agricultural policies and on
their results.
According to Nagel, the level of farmers’ access to ICTs is the lowest of all
occupational categories, including those engaged in rural non-agricultural
activities (RNAA). However, he identifies situations in which groups of
small farmers are using ICTs to a particularly high degree, either because
they are integrated into markets, participating in support programmes, or
living in areas targeted by development policies.
As Nagel sees it, there may be limitations on the expansion of ICT use
among farmers both on the technology supply side (availability and quality
of connections, equipment prices, relevance of contents for agricultural
activity, etc.) and on the demand side (educational level and age of users,
traditional cultural patterns, undemanding markets, etc.). Both sets of
constraints can be dealt with through public policies, although some will
require longer-term efforts. Educational barriers, in particular, should be
treated as a parameter in the planning of short and medium term strategies
for digital expansion, with a view to offsetting cognitive deficits through
training, information and motivation activities.
On the technology supply side, a key challenge for the region is making
broadband universally available. There are significant differences among
countries in the quality of broadband services: the speeds normally
available in rural areas are inadequate for anything more than basic
communication. The rapid spread of cell phones in rural areas offers an
interesting platform for introducing ICTs in agriculture, yet at the present
time supply and price constraints make it premature to assert that rural
populations and farmers can be recruited en masse to this solution. For
now, shared access centers (telecentres, commercial cybercafés and, in
some cases, rural schools) constitute an important mechanism for making
ICTs available to the more isolated communities. Public policies should
consider these as advanced platforms for implementing a comprehensive
14

Information and communication technologies for agricultural...

strategy of agricultural and rural development that includes training,
provision of information, extension services, productive development
and public or community-sponsored digital services.
Policies must include general measures to improve ICT access in rural areas,
along with specific strategies to foster their use and adoption by farmers.
This implies strategies for providing infrastructure, establishing access
points, digital training and contents production, along with incentives to
integrate ICTs into the technological systems of firms, agrifood chains,
extension services etc. The heterogeneity of the farming population also
requires differentiated strategies for fostering ICTs to avoid widening the
domestic digital divide.
Agriculture is not a priority sector in national strategies for digital
development, nor do agriculture ministries (with a few exceptions) pay
much attention to digital issues in their sector policies. These are the
conclusions reached by Nagel and Chavarría in their analyses of digital
agendas and sector policies of Latin American countries. These authors,
recognizing that some measures exceed the bounds of the agriculture
sector, call for articulation between sector institutions and national digital
development agencies. If the intention is to boost ICT access, use and
impact in agriculture and in public institutions supporting the sector, they
argue, agriculture will have then to be raised to priority status on national
digital agendas. But the existence of national agendas is not enough in
itself: there must also be specific strategies for agriculture.
According to Chavarría’s analysis, the public institutions that provide
services to agriculture do not typically adjust their technical and extension
services to include ICTs in the early stages of development, and this limits
the impact of these technologies on final users, i.e. farmers. Use of these
technologies is confined primarily to management and administration
tasks within ministies or agriculture. It is the technical staff in the areas of
research, extension services, training and marketing, for example, who are
most aware of the needs of final users and who have the greatest capacity
to integrate ICTs into the services they provide; thus, limiting their access
to ICTs reduces their impact on the agriculture sector.
To boost the impact of ICTs on end-users, public agriculture institutions
need to work simultaneously on two fronts: in-house training in the use
of these technologies by public officials, and integration of ICTs in the
15

Introduction

services provided to the agriculture sector. In the first case, a digital
literacy policy is needed at all levels to ensure that the staff of public
agriculture institutions has the skills to work with ICTs. In the second
case, these institutions must progressively introduce ICTs into their
technical support and productive development work with farmers, and
this means revising the methodologies used in extension services and
technical assistance and introducing ICTs wherever possible. Moreover, as
e-government develops, public agriculture institutions should have a goal
of computerizing procedures and transactions for farmers and making
sure that the services actually demanded by producers are available at their
institutional web pages.
The existence of e-government strategies and digital agendas does not by
itself guarantee that initiatives will have an impact on the agriculture sector.
Without mandatory standards and rules governing the use of ICTs in the
different activities of public agriculture institutions, many efforts will be
at odds with the national strategy and will moreover generate duplications
and lower returns on the resources invested. Thus, given the need to
generate comprehensive and articulated strategies for promoting ICT use
at the national and, in some cases, the supranational level, institutional
coordination bodies are needed to facilitate the definition of joint strategies,
to articulate activities, and to take advantage of institutional synergies.

16

Information and communication technologies for agricultural...

I.The evolutionary approach
applied to ICT and agriculture
technological systems in
Latin America: a survey
Mônica Rodrigues

A. Introduction
The evolutionary approach to economic systems places innovation at
the centre of the analysis of economic change (Cimoli and Dosi, 1995,
Metcalfe and Saviotti, 1991; Silverberg et al, 1988; Dosi, 1984). According
to this approach, the possibility of generating complementary exchanges
between a complex system (the whole economy or a specific sector) and
the environment (for instance, the social/institutional background or the
conditions generated by the technological development of other sectors)
leads to qualitative changes in the system and therefore to its evolution.
At the same time, these exchanges create increasingly complex systems
as variation (in technologies, products, institutions, etc.) also increases.
In the evolutionary approach, the generation of variation is a deliberate
process which –together with the selection mechanism that takes place
in the market and with other central features of complex systems such
as path-dependence and irreversibility– determines the performance of
sectors and nations (Cimoli and Dosi, 1995, Arthur, 1994; Dosi, 1982;
Dosi and Metcalfe, 1991).
These characteristics of complex systems –path-dependence and
irreversibility– taken as central in the evolutionary approach, affect the
17

Chapter I

way time shapes the results of the innovation process. Decisions, as well
as initial conditions and random alterations that take place along the
innovation path, influence the way a technology is introduced, develops
and disseminates. History and time, and not only decisions, thus matter.
In this sense, the timing of decision-making about the creation, adoption
or diffusion of a new technology is not neutral, but affects the way the
new technology (and other ones) evolve and develop. Therefore, in order
to avoid falling into the trap of being locked into unsuitable patterns
of development, nations need a strategic view of different sets of
technologies and the way they evolve together (Faber and Frenken, 2009).
In the case of Information and Communication Technologies (ICTs),
due to their current omnipresence in economic activities and society in
general, their impacts are numerous and hard to follow. Moreover, their
potential impact on the performance of the economy as a whole justifies
the design and implementation of policies that consider the development
of ICTs together with other technologies (Cimoli and Correa, 2010).
In opposition to neoclassical economic theory the evolutionary approach
embraces complex dynamics, historic-institutional contexts and interactive
learning processes as core elements in economic change analysis (Nelson,
1992; Spielman, 2005; van der Bergh and Stagl, 2003; Allen and Strathern,
2005). According to this approach, the creation of knowledge and
innovation occurs when competitive or collaborative interactions (e.g.
production-consumption, technology-preferences, behavior-institutional,
etc.) take place among agents, markets and institutions. Economic and
technological changes are thus seen as complex, reactive and unpredictable
processes since individuals, firms and institutions evolve not alone but
in interaction with other agents and responding to changes in their
environment (Mckelvey, 2002; Kallis, 2007).
There tends to be a trade-off between the complex view of economic
systems adopted by the evolutionary approach and the mathematical
formality of most economic models. In spite of recent valuable advances
in systematizing complex dynamics through both numeric and descriptive
models, some challenges remain, including the endogenous representation
of history (and local-specific forces) –a crucial topic in understanding the
evolution of institutions and economic systems– and the potential use of
these models for policy-making purposes (Malerba, 2006; Malerba et al,
2008; van der Bergh and Stagl, 2003; Lee and Saxenian, 2008).
18

Information and communication technologies for agricultural...

In this chapter the evolutionary approach to economic systems is used to
analyze how the technological paradigm generated by the ICT revolution
can impact a set of more traditional technologies in agriculture, particularly
in Latin American countries. The case-study methodology adopted here
allows us to discuss some pertinent questions currently found in the
evolutionary literature such as the nature of technological interactions, the
role of information and knowledge in evolution and the way institutions
must evolve in response to changes in technological systems. Finally, it is
important to note that a dynamic bias is present in the analysis since case
studies are selected from countries and institutions that have played an
active role in incorporating ICTs into agriculture over the past few years.

B. The evolutionary approach to technological
systems and paradigms
A technological system is usually defined as a multidimensional network of
public and private organizations interacting non-linearly in a given historic
context. The economic analysis based on technological systems highlights,
besides market exchanges, the pervasive non-market interactions among
economic agents that explain an important part of the innovationled growth (Carlsson, 1997; Cimoli and della Giusta, 1998; Cimoli and
Dosi, 1995: Cimoli, 1998; Cimoli, 2000). This kind of analysis also draws
attention to the role of institutions in economic development, especially
those that support innovation (RD and educational systems, technical
infrastructure, technological policy, etc.). It is thus essentially distinct from
the more conventional industry analysis centered on economic interactions
taking place in markets and governed by prices. Examples of economic
analysis based on technological systems in the literature include the
national innovation systems framework (see, for instance, Freeman, 1995),
technological clusters analysis (Porter, 2000) and the sectoral innovation
systems approach (Malerba, 2006; Malerba et al., 2008). Common features
of technological systems highlighted by these authors include: (a) a
multilayered, heterogeneous structure of open subsystems interacting with
each other; (b) a sort of hierarchy among these subsystems based on their
contributions to the creation of knowledge and thus to the change of the
whole system; (c) a focus on knowledge and competence flows rather than
flows of ordinary goods and services; and (d) the existence of a contextspecific institutional dimension accounting not only for regulation aspects,
but also for implicit norms and behaviors of private agents.
19

Chapter I

In this chapter agricultural technology systems are defined in terms of four
main building blocks –a hard core of scientific knowledge, a set of technical
subsystems, the market and the institutional interface– organized around
a set of rules, routines and norms which provide the platform for the
coordination of collective actions among them (see, for example, Leoncini
et al., 1996; Autio and Hameri, 1995; Lee and Saxenian, 2008).These building
blocks are open subsystems subject to evolutionary forces such as pathdependence, irreversibility and lock-in, interchanging goods and services and,
what is more, competencies and knowledge (see figure I.1). The evolution of
agricultural systems is determined by the accumulation of knowledge in its
four building blocks and by the transformation of this knowledge in market
performance. Moreover, since these building blocks are open subsystems, the
dynamic interactions among them are crucial to conduct the whole system
along an evolutionary path. Therefore, even though the emergence of the
ICT paradigm tends to be more directly associated with transformations in
the scientific hard core, it actually has the power to affect the evolution of
all building blocks and the interactions among them due to its impact on
communication, learning and innovation processes.
The heterogeneity of subsystems and the capacity of agents to influence each
other and to learn and adapt to the changing conditions of the system are
necessary conditions for evolution to take place (Mckelvey, 2002). The evolution
of technological systems is driven by the flow of knowledge and technology
within and between systems through transfer and diffusion mechanisms. The
acceleration of evolution at the level of economic agents is promoted by the
competition and interactive learning within the subsystem to which they belong
as well as with other layers of the technological system. Transfer and diffusion
mechanisms as well as competition and learning processes in virtually every
technological system have been recently transformed by the emergence of the
ICT paradigm1. Moreover, each paradigm shapes and constrains the rates and
direction of technological change irrespectively of market inducements; that
is, when a paradigm is in force regularities and invariances in the pattern of
technical change can be observed even under different market conditions (e.g.
different relative prices) (Cimoli and Dosi, 1994). Despite these regularities, the
ways a paradigm interacts with national innovation and regulatory systems –
shaped by country-specific institutions and policies – give rise to a considerable
variety of outcomes (Cimoli and Porcile, 2009).



1

20

According to Dosi (1982), a technological paradigm is a model for the solution of selected technological problems,
thus in itself highly selective regarding the whole range of technology choices available in a specific context.

Information and communication technologies for agricultural...

Figure I.1
ICT and Agriculture Technological Systems
ICT
TECHNOLOGICAL SYSTEM (TS)

AGRICULTURE
TECHNOLOGICAL SYSTEM (TS)

Institutions

Institutions

ICT
Scientific core

Technical
systems

TS

Technical
systems

Agriculture
Scientific core

Technical
systems

TS

Technical
systems

TS

Technical
systems

Technical
systems

TS

Information Society
mensualSource:

Prepared by the author.

In the age of the information society most activities are becoming
knowledge-intensive. On one hand, the incorporation of ICTs into
economic activities comprises a paradigmatic change in the way things
can be done, with an impact not only on productivity, costs and value
generation but also on market structures, organizations, institutions and
strategies. On the other hand, the accumulation of data and information
and its organization and dissemination have a potentially positive
impact on the processes of learning and innovation, as well as on the
risk management, resilience and sustainability of different economic
activities, including primary and traditional industries. Therefore, due to
their potential to accelerate evolution in different technological systems,
ICTs have proved to be more than a technological investment; they are a
strategic tool for development.
Gago and Rubalcaba (2007) describe the ICT role in the evolution of
technological systems as both agents in ICT-oriented innovative activities,
drivers enabling ICT-intensive innovations, and facilitators, in the sense that
they make information and knowledge flows more efficient. In this chapter
the role of ICTs in the evolution of agricultural technology systems is
analyzed from an evolutionary perspective, considering the emergence and
evolution of the ICT paradigm and its impact on agricultural systems. Case
studies are presented for different ICT-based technological trajectories
21

Chapter I

coevolving with agricultural systems. Both technological trajectories and
paradigms describe the “ways of doing things” in agricultural systems, but
at different levels; the trajectory being more specific, a kind of subparadigm
of the ICT paradigm applied to agriculture. It is not the purpose of this
chapter to cover the whole variety of ICT-based technological trajectories
in agricultural systems. We instead aim to highlight some remarkable
experiences that allow us to illustrate the interactions between ICTs and
agriculture in the frame of an evolutionary approach.
1. ICT paradigm, ICT-based trajectories and agricultural
technology systems

Human intervention in the natural environment gave rise to agriculture as an
economic activity. Improvements in the management of agricultural resources
have always been based on observation, the compilation of data and the use
of information to enhance knowledge about natural cycles and their response
to human action. Different methods and technologies –in a wide sense– have
been used in agriculture throughout history to collect, manage and disseminate
data and information. Most technological advances have been diffused in
this sector through traditional methods of communication, cultural heritage
and social change. Over the past few decades, however, the emergence of a
new wave of technological innovations headed by ICTs has changed the way
natural resources can be managed, transforming agriculture.
Current ICT-based trajectories in agricultural systems can be delineated
once we have an idea of the possible uses of ICTs in agricultural activities.
ICTs enclose a set of techniques and scientific methods to make more
efficient and effective the way individuals create, use, manage and
disseminate data. Recent advances in ICTs allow gathering, accessing,
transferring and transforming massive amounts of data in an increasingly
efficient and inexpensive way, overcoming some of the former physical
and spatial limitations on the exchange of ideas and the improvement of
knowledge (Pérez et al, 2006). Current and potential applications of ICTs
in agriculture are vast. They include many emerging areas like precision
agriculture, traceability, food safety and food security, remote diagnosis
of plant and animal diseases, data gathering through georeferentiation
and plant architecture, integration and analysis of assorted information,
among others. Moreover, there is also an enormous unsatisfied demand
in the rural areas of most developing countries for ICT services, currently
limited by the low level of connectivity of these areas.
22

Information and communication technologies for agricultural...

In order to systematize the whole set of potential and current uses of ICTs
in agriculture we classify them according to their main objectives in chainvalue-rise technologies and sustainability-boost technologies (Rao, 2007).
Figure I.2 illustrates the evolution of agricultural systems around these two
sets of technological trajectories; the first linked to ICT-based technologies
that increase value in food-chain; the second regarding ICT applications
that help strengthen sustainability in agriculture. Recent key changes in the
agricultural system respond to an increasing international division of labor,
a new organization of the value chain activities, the redefinition of the
role of public institutions and policies and the globalization –paralleled by
a growing product differentiation– of food consumption. Among other
technological, economic and social forces, the spread of ICTs throughout
the whole agrifood chain, but especially in innovation and logistic activities,
has helped promote most of these trends.
According to Pérez (2008) product differentiation in primary and traditional
industries has been made possible by flexible, local industrial developments
associated with global network interactions, representing an opportunity for
developing countries to have access to higher value international markets
and to expand capabilities in upstream and downstream sectors. Pérez argues
that product differentiation and pervasive technological paradigms like ICTs
are transforming the prospects of primary industries towards more dynamic,
knowledge-intensive activities. For most developing countries highly
specialized in primary activities, these prospects represent new “windows
of opportunity” for technological change, but taking real advantage of them
implies relying on formerly built competencies and at the same time actively
constructing and diffusing new, mostly ICT-based, capabilities.
Figure I.2 also shows the potential results of ICT-based technological
trajectories in agriculture. The most obvious impacts of ICTs on
agriculture are related to improvements in productivity, reduction of costs
and increasing value generation. Reaching at least one of these objectives is
usually the bottom line for ICT adoption. In agriculture, yield increments
can be achieved due to better land management, the proper use of inputs
and timely reactions to climate and pest risks, among other factors. Cost
reductions can result from both getting better prices in buying inputs
and selling products or as a consequence of making communication and
procedures easier and cheaper, thus decreasing transaction costs. On the
other hand, value generation is a more indirect measure of subjective
valuations made by consumers of a particular product. These three
23

Chapter I

dimensions –productivity, costs and value generation– have been soundly
transformed by ICT applications throughout the agricultural value chain.
Figure I.2
ICT-based technological trajectories and the evolution of agricultural systems

Source: Prepared by the author based on Pérez (2001) and Rao (2007).

A less obvious result of ICT use in agriculture regards the positive impact
of information on risk management. Contrasting with manufacturing and
services activities, agriculture is a more risky activity due to its dependence
on natural resources and wheather conditions, its remoteness, which makes
access to information time-demanding and expensive, and the seasonality
of its production and perishability of its goods. Agricultural input and
output markets also tend to be concentrated while primary producers are
numerous, dispersed and barely organized, thus susceptible to manipulation
and exploitation. The intensive use of relevant and timely information
promoted by ICTs has the potential to reduce risk in agriculture in at least
two ways. First, it supports a more efficient and sustainable use of natural
resources, increasing the resilience of this activity to climate varibility and
24

Information and communication technologies for agricultural...

other natural risks. Second, it increases value creation and capture at the
primary production stage, since producers can have access to better and more
opportune market information on prices and demand and supply trends.
The strategies of firms regarding ICT define the diffusion paths of ICTbased technologies in agriculture. These strategies are not independent
either from what other firms do or from the technological, institutional
and market environment they face, that is, from the evolution of the
agricultural system. This systemic approach for technology adoption
and diffusion aims to explain the evolution of ICT-based trajectories by
means of the complex relationships among the diverse actors operating in
the agricultural system, their processes of learning and the evolution of
market and non-market institutions (Spielman, 2005) as opposed to the
traditional theories of technology diffusion in agriculture, which tend to
associate the adoption of new technologies to the economy on the use of
the scarcest or the most costly input (Hayami and Ruttan, 1985).
The systemic approach seems more appropriate to analyzing the diversity
of situations present in Latin America and in developing countries in
general, where the presence of the most advanced ICT-based technologies
tends to be restricted to a few dynamic pools while the rest of the sector is
scarcely informed of ICT prospects or what these technologies are about.

C. ICTs and the evolution of agricultural systems:
theoretical issues and illustrative case studies in
Latin America
Developing a knowledge-intensive agriculture means dealing with at
least three seemingly opposed objectives: contructing a globalised yet
differentiated and sustainable activity. All these characteristics demand
access to massive amounts of information and thus make the incorporation
of ICTs critical in virtually all segments of the agricultural production
and distribution chains. As a result, the evolution of agriculture is now
decisively affected by the way ICT supply evolves and by the effectiveness
and efficiency of ICTs incorporated, not only in technical equipment, but in
a broader way in investment, marketing, institutional and even educational
and cultural activities linked to agriculture and rural development.

25

Chapter I

Several countries in Latin America have constructed strong competencies
in primary industries, including agriculture, as a strategy to reinforce
their historical comparative advantages in these areas. In recent decades,
however, the emergence of some technological paradigms –ICTs,
biotechnology, nanotechnology (CEPAL, 2008; CEPAL-SEGIB, 2009;
Cimoli and Porcile, 2009)– permeating different industries challenged
the former structures and systems. In order to benefit (or even to keep
their role) in some of the new combinations of resources created by
these paradigms –what Pérez (2008) called “windows of opportunity”–
primary and traditional industries in developing countries had to invest in
building new capabilities. The result has been an acceleration of evolution
in traditional industries, including agriculture, to cope with the new forms
of competition and cooperation.
Unlike the trends observed in primary industries, capabilities in ICTs
have never been historically present in Latin American countries; this
does not imply, however, that developing countries in general cannot
benefit from ICT advances made in other, mostly developed economies.
The construction of local, complementary capabilities to adopt and
adapt ICTs to indigenous conditions is crucial to determine its speed
and path of diffusion, as well as its economic and social impacts on
the recipient countries. Activities with a considerable local bias like
agriculture are particularly harmed when the corresponding internal ICTs
needed capabilities are not present. Analogously, some specificities of
agriculture as a user of ICTs –subject not only to strong local forces but
also to the great heterogeneity and dispersion of agents– impose singular
requirements on ICT suppliers.
This section aims to discuss these and other emerging questions in the
evolution of ICT-based technologies and agricultural systems, using case
studies in Latin America to illustrate specific trends and issues.
Agriculture accounts for around 5% of Latin America’s GDP, with a high
degree of variability among individual countries, going from around 3% in
Mexico to more than 23% in Paraguay (CEPAL, 2011a). The participation
of agriculture in the labor force is higher, ranging from less than 9%
in Venezuela up to more than 30% in Bolivia, Guatemala, Honduras,
Nicaragua and Peru (CEPAL, 2011b). This high dispersion, along with
the strong heterogeneity of Latin American agriculture in terms of crops,
productivity, technological systems and land distribution, among other
26

Information and communication technologies for agricultural...

factors, imply that a large range of situations and potentials can be found
for the use of ICT-based technologies in agriculture.
We selected only a few examples to demonstrate the potential of ICTs
to accelerate evolution in agricultural systems. We also try to illustrate
through these examples some of the questions that arise when applying
an evolutionary framework to the analysis of the technological change
in a traditional sector. Three major issues are addressed: (1) how the
singular requirements imposed by agriculture on ICT suppliers shape
the interactions between ICTs and agricultural systems, (2) how some
technical and social variables can affect the intensity of ICT adoption in
agriculture and (3) the central role of the institutional interface in shaping
evolutionary processes.
1. Specificities of Latin American agriculture and its
interactions with ICTs

The concept of niche markets is used in this section to explain the
development of the two main trends identified regarding ICT-based
technological trajectories in agriculture. This concept is central to
understand how the interactions between consumers and producers
can promote technological transitions. Niche models have been used
in evolutionary economics to explain how heterogeneous consumer
preferences accelerate evolution by allowing new technologies to
develop within small consumer groups before they are introduced in the
mass market (Faber and Frenken, 2009; Malerba et al, 2007; Schot and
Geels, 2007; Windrum and Birchenhall, 2005; Smith, 2003). Consumers
are subject to bounded rationality and develop routines and imitation
mechanisms in order to deal with information, knowledge, time and cost
constraints. It is the deviation of some consumer groups from prevalent
consumption patterns which generates niches and supports the emergence
of alternative technologies.
Niche models are particularly useful to explain the appearance (and in some
cases the posterior prevalence) of environmentally friendly and other nontraditional technological trajectories. This approach brings the interaction
between demand mechanisms and technology creation to a central position
in explaining evolutionary processes and leads to the conclusion that learning
processes are not only about technology but also about its articulation with
user preferences and the required changes in the regulatory framework.
27

Chapter I

Niche market models highlight the role of demand differentiation and
of interactions between consumers and producers in the emergence and
especially the diffusion of new technologies. Malerba (2006) and Benbya
and McKelvey (2006), both studying innovation and evolution in the ICT
industry, concluded that a convergence of different technologies, demand
and industries and a process of knowledge integration are currently
taking place due to the emergence of ICTs, biotechnology and other
pervasive new technologies. According to Malerba (2006) innovation in
ICTs is affected by demand and standards while technological systems in
general are being transformed by some major trends promoted by ICTs,
particularly the integration of previously separated knowledge and the new
relationships involving producers, consumers and non-firm organizations.
Examining niche markets reveals interesting insights regarding the analysis
of the two ICT-based technological trajectories in agriculture identiflied
above. First, the niche approach is considered here an appropriate
framework to study the transition from more conventional technologies
to ICT-based ones and their diffusion path in agriculture. Second, within
some market and institutional boundaries, we can observe the dynamic
interactions between a traditional, mostly technology-user activity like
agriculture and ICTs. These trends are illustrated with the analysis of two
emerging technological trajectories in Latin American agricultural systems:
precision agriculture in Argentina and agribusiness software in Brazil.
a. Precision agriculture in Argentina

The first case study refers to precision agriculture (PA), a set of techniques
greatly dependent on technology supply advances, but whose evolution is
strongly linked to market and regulatory frameworks as well. PA alludes to the
fine-scale management of the inherent variability of agriculture (Zhang et
al., 2002), allowing to rationalize the use of inputs due to a better knowledge
of the site-specific needs of each crop. ICTs are pervasive in PA systems at
different stages of the production cycle: a) before planting, by integrating
lab tests and maps and programming planting equipment); b) during the
growing season, by compiling, organizing and comparing observations on
the crop being grown as well as programming irrigation and the application
of fertilizers, pesticides and other chemicals); and c) during harvest, by
monitoring yield and building yield maps. Geographic positioning systems
(GPS), geographic information systems (GIS), computer-guided controllers
and sensing technologies for automated data collection and mapping are
28

Information and communication technologies for agricultural...

widely used, each one performing a role in compiling agricultural data and
integrating them into farm management decisions.
Lambert and Lowenberg-DeBoer (2000) revised more than a hundred
articles which had reported economic results of PA based on either
simulated responses or actual field tests, revealing higher profits in most
cases. Regarding environmental impacts, Bongiovanni and LowenbergDeboer (2004), in an extensive literature review, find that PA technologies
can help make agriculture more sustainable due to a more judicious use
of agro-chemicals2. The possibilities created by PA for maintaining or
increasing yields while rationalizing the use of agrochemicals are leading
regulatory organizations to adjust (to a lower level) the thresholds of
accepted residuals in locally produced and imported foods. This regulatory
reform made possible by ICT agricultural applications is transforming
agricultural production and institutions in many countries, including some
Latin American economies that actively participate in international agrofood markets.
Impacts in the opposite direction –from agriculture to ICTs– are also
observed, since in some situations local, niche-specific conditions in
the agricultural systems can shape and accelerate the evolution of PA
technologies. The introduction and evolution of PA in Argentinean
agriculture is an interesting example. Unlike most agricultural exporters
in Latin America, Argentinean comparative advantages can be found in
extensive annual crops (mainly soybeans, wheat and maize), which are
among the most appropriate for the adoption of PA systems. LowenbergDeboer (1998) detected other specific, systemic determinants for the
introduction of PA technologies in Argentinean agriculture. Characteristics
like the large average size of farms, a longer (compared to the US) harvest
season, an important natural soil variability and the prevalence of custom
operators in farm management and equipment operation (a particularity
of Argentinean agriculture in Latin America, are identified as some of the
2



According to Bongiovanni and Lowenberg-Deboer (2004), PA benefits to the environment come from a more
targeted use of inputs, which reduces losses either from excess applications and due to nutrient imbalances,
weed escapes, insect damage, etc. Other benefits include a reduction in pesticide resistance development.
The article revises studies on the impact of site-specific management of fertilizers (N and P), herbicides,
insecticide and water on the environment. In almost all cases these studies show, through different techniques
and models, positive results for PA technologies (variable-rate application of agro-chemicals and water
compared to a uniform-rate) in terms of savings in inputs use, reduction of negative environmental impacts,
higher profitability, better weed control, and, in some cases, increases in yields and more accurate predictions.
Revised studies refer mainly to the United States, but experiments in Canada and Europe (UK, Germany and
Denmark) are also presented.

29

Chapter I

major determinants of the much higher use of PA in Argentina, when
compared to other developing countries.
Routinary farm operations affect the potential of PA adoption in at least
two ways: they allow for a more intensive use of PA equipment, making its
adoption cheaper, and they make precision data more valuable for farmers
that do not participate in crop duties and cannot directly observe crop
conditions and yield variability (Lowenberg-Deboer, 1998). As a result
of these favorable conditions along with the implementation of suitable
policies, today Argentina ranks second in the world (first in Latin America)
in the number of PA monitors in use and fifth in cultivated area under PA
systems, according to a study carried out by the National Institution for
Agricultural Technology (INTA Manfredi, 2008). However, due to the
high land concentration in that country and to the fact that PA systems are
almost exclusively present in large farms, these numbers still correspond to
only 5% of Argentinean farmers. The national production of PA systems
flourished in Argentina after the exchange rate devaluation that took place
in 2001 (which made imports of PA equipment much more expensive),
promoting the emergence of small enterprises producing not only for the
internal market, but for regional markets as well.
b. Agribusiness software industry in Brazil

The second case study regards information systems management, a wide
area in the ICT paradigm. The basic idea is to use accumulated data for
decision-making, typically through the construction of models or simpler
parameterized rules of decision. Several ICT-based technologies are used
in this fieldwork for data gathering, database management and modeling.
In the case of agriculture, information systems usually have an important
local content, demanding specific ICT tools and services. Even though
generic technologies and models are used, local adaptations and expertise
can be required, demanding in some cases a strong interaction between
end-users (farmers) and the developers of models and ICT applications.
In some areas of Brazil the development of software to address specific
agribusiness needs is a newly flourishing enterprise. According to a
project carried out by the National Institution for Agricultural Research
(EMBRAPA), even though the agrifood chain still represents a less
important client for the software industry, in the last few years the market
for agribusiness software increased 250%, a much higher rate compared to
30

Information and communication technologies for agricultural...

the software market in general. Firms producing software for the agrifood
chain represent 2.5% of the total number of software firms in Brazil,
a still low participation taking into account the national importance of
agribusiness (including agriculture, agro-industry and related sectors),
which represents almost 25% of Brazil’s GDP.
The regional distribution of agribusiness software firms in Brazil shows an
important correlation with the vigor of national agriculture (see figure I.3):
88% of them carry out activities in the Southeast and South regions, where
the most dynamic agriculture takes place (Mendes et al, 2010). Moreover,
half of the firms –most of them small enterprises– are spread over only
ten municipalities where large public universities conduct research and
extension programs linked to both regional agriculture development and
business incubators (see figure I.4). The results of a research conducted
on these firms also reveal that the most relevant barriers to entering the
agribusiness software market are the lack of specialized workers and the
difficulty in obtaining the required specific knowledge about agribusiness
markets (Mendes et al, 2010).
Figure I.3
Location of agribusiness software firms in Brazil according
to the value of agricultural production

% value of agricultural production

40
35
Southeast Region

30

South Region

25
20

Sta Catarina
Central- West Region
Rio G de Sul
Paraná
Mato Grosso
Northeast Region

15
10
5

São Paulo
Minas Gerais

0
0

10

20

30

40

50

60

70

% agribusiness software firms

Source: Own elaboration based on Mendes et al (2010) and IBGE .

31

Chapter I

% Universities ranking 1 10 agrosciences
-

Figure I.4
Location of agribusiness software firms in Brazil according to the ranking
of agroscience universities
70
60
Southeast Region

50
40
South Region

30

São Paulo
Rio Gde Sul

20

Paraná

10
0

Minas Gerais

Central -West Region
0

10

20

30

40

50

60

70

% agribusiness software firms

Source: Own elaboration based on Mendes et al (2010) and Brazilian Ministry of Education .

Therefore, the conditions for the development, location and structure of
the agribusiness software industry in Brazil, a niche market within the ICT
industry, decisively depend on the evolution of the agricultural system
in the country. The existence of a critical mass of dynamic clients and
of public research programs linking agricultural development to new
(small) business opportunities play a critical role in the creation of local
opportunities for the software industry. Moreover, due to the barriers to
entry represented by the requirements for specific agricultural knowledge,
software firms tend to be located close to institutions with research centers
and human resources formation programs linked to agriculture. The
lack of specialized knowledge and human resources can also be (at least
partially) offset by strengthening user-producer relationships, which could
help explain why locating near potential users, in dynamic agricultural
zones, is an important strategy for agribusiness software firms.
2. Organizational requirements and social factors
conditioning ICT adoption in agriculture

ICT diffusion is a non-linear process. ICT adoption by firms is the result
of a complex process that involves different stages, the transition from
one stage to the next being the result of efforts made in complementary
organizational and technological resources. In the first stages, ICT
32

Information and communication technologies for agricultural...

infrastructure (connectivity, hardware and software, content, storage and
process capacity, etc.) is the main focus. As the aim of ICT adoption
improves from the simple access to and sharing of contents to a more
development-oriented strategy, the complexity of needed resources and
of interactions among them increases in a non-linear way. Therefore,
firms progressing in the use of ICTs must enhance not only their technical
attributes but also, increasingly, their operational, management and
organizational structures in order to cope with these escalating needs.
Institutions, organizations and learning processes need to adapt to the
use of the new technologies. Pérez (2008) stresses that retardings in those
changes slows down diffusion of the new technologies and thus the
expected rise of productivity and other economic benefits in user sectors.
This retardation varies according to the flexibility and accumulated
capabilities of organizations, industries and institutions which allow
them to adapt to the requirements of the new technologies. In order to
understand how the potential economic impacts of ICTs on user sectors
are conditioned by the accumulated capabilities of organizations and
institutions it is useful to be aware of the differences in the concepts of
data, information and knowledge.3 These issues are higly relevant for ICT
adoption in Latin American agriculture, given its heterogeneity.
By potentially increasing both the availability of data and the ability of
agents to interact with that data to create additional knowledge, ICTs
have the power to improve not only the economic benefits but also the
learning processes and accumulated capabilities in user sectors. To take
advantage of the learning opportunities created by ICTs, though, agents
first must develop appropriate and sufficient capabilities to discern data
in the world, to identify useful information and to use it to improve their
knowledge base. Indeed, the inability to discern which information is
useful among the huge (and permanently increasing) amount of available
data and to understand how this information can improve productivity
3



According to Boisot and Canals (2004), data originates in differences in physical states-of-the-world discernible
(in terms of space, time, and energy) by agents. Agents are bombarded by stimuli from the physical world,
not all of which are discernable by them and hence not all of which are recorded as data for them. Information
constitutes those significant regularities residing in data that agents attempt to extract from it. What constitutes
a significant regularity, however, can only be established with respect to the individual dispositions of the
receiving agent. Information, in effect, sets up a relation between in-coming data and a given agent. Finally,
knowledge is a set of expectations – held by agents and modified by the arrival of information – which allows
an agent to act in adaptive ways in and upon the physical world. To summarize, we might say that information
is an extraction from data that, by modifying the relevant probability distributions, has a capacity to perform
useful work on an agent’s knowledge base and on its capacity to adapt to a changing world.

33

Chapter I

and bring other economic benefits might disqualify ICTs as a potential
investment to firms.
In the case of agriculture, several studies have identified the potential
barriers to a wider adoption of ICTs, particularly in developing countries
(Bhavnani et al, 2008; Caspary and Connor, 2003; GFAR, 2008; Jensen,
2007; Meera et al, 2004; OECD 2009a and 2009b; Rao and Malhan, 2008;
World Bank, 2009). The barriers are basically twofold. On the supply
side, connectivity in rural areas is still limited, the cost of hardware and
software can be prohibitive for most farmers and the usefulness of on-line
content for agricultural producers is often unclear. On the demand side,
the opposition of farmers –especially the older and less educated ones– to
incorporating new devices in production and farm management is pointed
to as one of the major reasons for the low use of ICTs in agriculture. Both,
supply-side limitations regarding the usefulness of content and demandside restrictions due to the resistance of farmers can be transformed by a
richer interaction of agents with data.
Even though formal education is not the only determinant of the ability
of users to properly transform data and information into new knowledge,
it is the critical first step. Among Latin American farmers there is an
enormous educational deficit that has only recently begun to be addressed
by appropriate public policies. As a result, education is still a restriction on
the adoption of ICTs by farmers (see figure I.5).
Since farmers with low levels of education cannot properly evaluate ICT
benefits to agriculture, ICT adoption is discouraged and practical evidence
on the economic and environmental benefits of these technologies
becomes even more sporadic, reinforcing farmers’ uncertainties. In Latin
America, workers in agriculture have the lowest educational level amongst
all the economic sectors, limiting their ability to properly operate complex
agricultural technologies. Farmers’ insecurities associated with aging are
another relevant issue: for Mendes et al (2010) the cultural resistance
and educational limitations of elderly farmers in Brazil are so decisive
to ICT adoption that they argue that a significant increase in ICT use in
agriculture can be expected in the next decade, once a new generation of
managers takes over.

34

Information and communication technologies for agricultural...

Figure I.5
Internet adoption by years education average of agricultural workers, around 2008
Latin American Countries Urban Areas

10
9

Years of education (average)

Chile

Costa Rica
Uruguay

8
7

Peru

7

5

Honduras
Ecuador
El Salvador
Guatemala

4
3

Brazil

2
1
0

0

5

10

Chile
Uruguay

6

Mexico

Paraguay
Latin America
Bolivia (Plur. State of)

6

Latin American Countries Rural Areas

8

15

20

25

Years of education (average)



5
4

Costa Rica
Peru Paraguay
Ecuador
Latin America Bolivia (Plur. State of)
Mexico

3

Brazil
Honduras
El Salvador

2

Guatemala

1
0

0

2

Internet Adoption (%)

4

6

8

Internet Adoption (%)

Source: The author based on household surveys data.

In Chile, based on information provided by the 2007 agricultural census, we
calculated the probability of Internet use in farm duties associated with a set
of variables representing management skills, technology level and human
resources capabilities. The results of the Logit model (see table I.1) confirm
the impact of age and education on ICT adoption: younger, better-educated
farmers have a higher probability of incorporating these technologies into
their functions. The model also shows the importance of other variables
in determining Internet adoption by farmers: characteristics of the
enterprise such as the destination of production (exports, agro-industry),
custom management, the association with agro-tourism and technology
attributes such as fertirrigation and organic production are all connected
to a higher probability of adopting Internet use.
Zhang et al (2002) list some additional limitations to ICT adoption in
agriculture very common in developing countries: the lack of agronomic
and ecological expertise to adapt ICT-based technologies to local agricultural
conditions, the relatively high training and consultancy costs and the risks
associated with climate and economy changing events. In these countries
the call is still for the detection of situations in which ICT use in agriculture
is economically feasible and for the recognition and measurement of the
social and environmental impacts of these technologies.
Dobermann et al (2004) point out that even though high costs, unavailability
of many complementary technologies and services, and uncertain benefits
35

Chapter I

seem to preclude any possibility of a massive use of ICTs in agriculture
in developing countries, the basic purpose of ICTs –to provide pertinent
and timely data to reduce uncertainty– should be viewed as essential to
accelerating change in these countries. For this author, the need for useful
data is actually greater in developing countries, mainly due to a stronger
imperative for change and a lack of conventional support to promote change.
The challenge to ICT adoption in agriculture seems to still lie in overcoming
issues of scale and uncertainty and finding meaningful ways of delivering
data to farmers, making them also more able to transform the data into useful
knowledge. Interestingly, ICTs can help accomplish these last objectives
too –via both a wider access to and better use of data and through the
improvement of learning processes– providing that the initial barriers to
the use of these technologies can be overcome by appropriate policies.
Table I.1
Results of a logit model to the probability of Internet use in chilean farms
Variable

Std.Err.

Pz

0.048139

0.00096

0.000

Age under 45a

0.001162

0.00051

0.024

Manager living in farm

0.01122

0.00054

0.000

Malea

0.000811

0.00047

0.084

Income from agriculture (%)

5.49E-06

0.00000

0.006

External managera

0.027763

0.00141

0.000

Access to promotion programsa

0.003622

0.00065

0.000

Access to loansa

0.002242

0.00056

0.000

Engaged in producers’ associationa

0.007841

0.00057

0.000

Other activities: rural turisma

0.026207

0.00435

0.000

Destination of products: exportsa

0.015619

0.00116

0.000

Destination of products: processinga

0.011687

0.00091

0.000

Contract farminga

0.004408

0.00094

0.000

Organic farminga

0.014853

0.00276

0.000

Permanent crops area

5.43E-05

0.00001

0.000

Total area

2.84E-07

0.00000

0.026

Automatic irrigationa

0.009557

0.00114

0.000

Automatic irrigation area

1.09E-05

0.00003

0.673

Fertirrigationa

0.006215

0.00133

0.000

Machinery in use

0.001117

0.00005

0.000

Machinery new

0.001015

0.00018

0.000

Plagues/disease integrated controla

0.007831

0.00118

0.000

Certified seeda

0.002589

0.00056

0.000

-

36

-

Education (at least secondary)

dy/dx
a

Source: Own elaboration based on Chilean Agricultural Census data (2007).
a
dy/dx for discrete change of dummy variable from 0 to 1.

Information and communication technologies for agricultural...

3. Institutional evolution in agricultural systems and
institutional ICT-induced changes: the case of traceability

Institutions have recently gained more importance in economic theory
due to an increasing acknowledgement of the bounded rationality of
economic agents and of the omnipresence of uncertainty in economic
systems. Different theoretical approaches –from mainstream to
institutionalism and evolutionism– have placed additional emphasis on
the role of institutions, as “rules of the game”, in explaining economic
performance (Coase, 1937; Hodgson, 2003; North, 1990, 1991  1993;
Ostrom, 1990  2005; Williamson, 1985). This theoretical discussion is
nonetheless too far-reaching to be addressed here. In this section we will
focus instead on how institutional change can shape and accelerate the
evolution of some technologies, and vice versa.
According to Van der Bergh and Stagl (2003), even the evolutionary economic
literature has a biased focus towards firms and technologies instead of
social and institutional change in analyzing economic performance. For
these authors neglecting institutional change implies implementing poor
public policies; in fact, they see policy-making to a great degree as designing
flexible institutions, capable of learning and adjusting behavior to changes
in economic and social systems. Current evolutionary models present
causal, usually descriptive explanations of institutional change (Nelson,
2002; Van der Bergh and Stagl, 2003; Funk, 2009). Institutional evolution,
like technological evolution, is seen as a process of diversification and
selection, in many cases unplanned, in response to changes in other parts
of an open system or in other related systems.
For Katz (2001) the firm is influenced not just by conventional
macroeconomic variables, but also by forces deriving from the highly
specific, localized institutional environment in which the firm has to
operate: intellectual property rights, sectoral technological agencies and
institutions, research universities and banks belong in this particular group
of determining factors. Cimoli and Porcile (2009) also highlight the role of
institutions supporting technical change in shaping the paths of learning
and the observed patterns of industrial structures. For these authors, the
literacy and skill level of the workforce, the skills and technical competence
of engineers and designers in the mechanical and (increasingly) electronics
fields, the existence of managers capable of efficiently running complex
organizations and the quality of higher education and research capabilities
37

Chapter I

are all clearly relevant. In that sense, firms and institutions are dynamically
linked via input-output flows, knowledge spillovers, complementarities
and context-specific externalities.
Institutions are central in determining the impact of new technologies
on economic systems. Even when generating increasing returns, a new
technology alone has a limited contribution to make to system efficiency.
They must be first validated by social selection mechanisms before
they can have a systemic economic impact. The market is the selection
mechanism for excellence, but institutions also play an important role
in this process since they work as macro-level facilitators of (or barriers
to) the micro-level strategies of technology innovation and adoption. In
this sense, it is common that motivations for the early adoption of new
technologies come from sources other than the economic gains perceived
by potential adopters, such as regulations and subvention policies. In
fact, when potential users are limited in their ability to properly assess
the benefits of a new technology –due to either cognitive limitations or
lack of evidence about those benefits, particularly in the early phases of
the diffusion process– the role of institutions and policies can be decisive
in determining its adoption and dissemination. In the case of ICTs, for
instance, even though information is recognized as the main source of
knowledge creation and a key generator of wealth in modern societies
(Boisot and Canals, 2004), valuing ICTs so as to justify making the
necessary investments in them demands an extensive understanding of
their positive impacts or, alternatively, suitable promotion policies.
Advances in traceability illustrate how the information generated by farmers
is being increasingly valued by consumers and organizations throughout the
food chain and, at the same time, how this trend alone is not enough to diffuse
traceability systems in agriculture. A combined evolution of ICTs, regulations
and policies is actually needed to diffuse this technology and to make the most
of it. For McMeekin et al. (2006), the use of traceability tools like bar codes
and more recently Radio Frequency Identification (RFID) is revolutionizing
the way supply chain data is captured and communicated, making it possible
to obtain data and interchange them efficiently amongst participants not
commonly linked within a traditional supply chain. Traceability also seems
to allow improving logistics, mitigating exposure to risks and responding to
the growing consumer demand for safer food. In spite of these observable
benefits, though, a top-down directive, either mandatory or voluntary, is usually
needed in order to diffuse traceability systems in agriculture (see box I.1).
38

Information and communication technologies for agricultural...

The results of some studies conducted to assess the impacts of traceability
systems on the agrifood chain –from farmers to consumers– show how
transaction costs are fundamentally altered by the implementation of
these systems (Souza Monteiro and Caswell, 2004; Xiaoshuan et al, 2010;
Benterle and Stranieri, 2008; Loureiro and Umberger, 2007). Traceability
systems also help to add value to food products by enhancing food quality
through labeling of experience and credence attributes: this is the case
for protected geographical indication foods and other niche markets
like organic and fair-trade products, all of them associated with strict
traceability requirements.
Regarding the impact on consumers’ behavior of the increasing availability
of information generated by traceability systems, Loureiro and Umberger
(2007), analyzing the US beef market, found that safety and quality labeling
increases consumer willingness-to-pay for food. These results confirm
firms’ perceptions that traceability allows capturing value by differentiating
agrifood products through confidence and quality attributes. For Narrod
et al. (2009), however, it is not clear that farmers, and particularly small
farmers, can benefit from the increasing coordination of food supply
chains promoted by traceability, due to problems of scale, access to
appropriate technology, rising costs and risks.
Traceability is thus becoming an important tool to help firms manage the
information flow about products, improve food safety and quality and
support market differentiation. Traceability alone, however, only transfers
information along the supply chain. In order to affect quality and safety
and thus to make a difference in agricultural systems, traceability systems
must be associated with a set of standards and procedures. Only then
can these technologies allow agents to capture efficiency gains through
improved supply management and to achieve competitive advantage by
differentiating foods (Souza Monteiro and Caswell, 2004; Xiaoshuan et al,
2010; Benterle and Stranieri, 2008). The definition of common standards
and procedures, a crucial responsibility of regulatory institutions, not only
allows attributing specific responsibilities to agents but also provides for
interchanging data on traceability among different agents and countries
within a supply chain. Finally, they allow integrating databases and
information systems on different subjects.

39

Chapter I

Box I.1
International directives shaping traceability systems in Latin America
Even though traceability is becoming increasingly important in the international
arena, diverse national and supranational arrangements, with different stringency
levels and public or private accents, tend to coexist. For example, in response to
differing consumer perceptions of important food safety and quality attributes, the
United States adopts traceability systems mainly regulated by private standards. In
the European Union (EU), in turn, traceability is mandatory for the beef sector and
it combines, in the case of other agrifood products, a basic public regulation with
stricter voluntary private standards (Banterle and Stranieri, 2008). In fact, private
systems are frequently more stringent than governmental regulations, becoming de
facto mandatory requirements for food suppliers wanting to participate in premium
markets. Authorities and producers are willing to increase their food safety standards
as far as they believe that the price they get in these markets largely compensates
additional costs.
In Latin America, traceability requirements of international markets have affected not
only the big regional players in the meat and meat products markets, like Brazil,
Argentina and Uruguay, but also non-traditional exporters of high-quality and niche
agrifood products. Countries exporting beef and beef products to the EU, for instance,
must fulfill mandatory traceability requirements that include the identification and
registration of animals and the labeling of derived products in order to ensure a clear
link between the final product and the original animal or groups of animals. Due to the
importance of the EU beef import market and to the stringency and pioneership of its
regulations, these requirements have shaped traceability regulation in many producer
countries, at least regarding the beef export firms. Actually, many Latin American
countries have different levels of requirements for beef producers according to the
market destination: internal or external. Additionally, when they are exporting through
some specific retail chains extra constraints can apply.
Source: Prepared by author.

Regulatory and support institutions are central players in shaping the
adoption and diffusion path of ICT-based technologies in agriculture.
From a evolutionary perspective, however, it is also imperative to consider
the impact of the new technologies on institutions, in the sense they
are permanently imposing new requirements both in terms of human
resources, management capabilities and regulatory and policy capacity.
Since ICT requirements are dynamic due to the changing business
environment, consumer preferences and ICT technology supply,
institutions must be flexible enough to recognize, interpret and react to
40

Information and communication technologies for agricultural...

the evolving ICT needs of agricultural systems. In the case of traceability
systems linked to the most developed markets, we can observe in recent
years a transformation from passive information tracing to proactive food
quality control, that is, from data management to information integration
and intelligent decision-making (Xiaoshuan et al, 2010). This calls for
agricultural institutions all over the world to develop common standards
and regulations in order to make the most of this technology to improve
strategic food supply chain decisions.

D. Final remarks
In modern societies, ICTs are ubiquitously used for the generation,
management and diffusion of information and knowledge, not only in
economic activities, but also in social life in general. In highly heterogeneous
societies like Latin American ones, however, the application of ICTs in
low-productivity economic activities like agriculture is usually ignored or
disregarded due to other development priorities deemed more important.
This line of reasoning does not take into account the dynamic effects of
ICTs on innovation and economic development, which go beyond their
direct and measurable contributions to economic growth. An evolutionary
approach to ICTs and agriculture focuses on the dynamic links between
these two sectors, considering each one as an essential part of the
environment with which the other one interacts and jointly develops.
This chapter strives to contribute to this discussion by addressing, through
case studies for Latin America, some of the questions raised when
applying a dynamic and systemic approach to the evolution of ICT-based
technological trajectories and agricultural systems. Preliminary research
presented here shows how agricultural systems have been decisively
affected by the availability of new ICT-based technologies over the
past few decades and, at the same time, how the evolutionary path of
some ICT niches have been shaped by the specificities, regulations and
policies of agricultural systems. Further research is needed to more fully
evaluate some of the trends identified here, particularly the potential for a
development-friendly evolution of ICTs and agriculture and the required
support policies to achieve that goal.

41

Chapter I

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Metcalfe (eds.), Chur, Harwood Academic Publ.
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47

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48

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II.CT adoption and diffusion patterns in
I
Latin American agriculture
Ruth Rama and John Wilkinson

A. Introduction
People often conflate biotechnology and information technology (IT)
when discussing new technology paradigms in agriculture; however, these
technologies have entered agriculture in decidedly different ways and have
had very different repercussions. The application of biotechnology to
agriculture laid the foundation for the Green Revolution by developing
new seeds, fertilizers, herbicides and pesticides which led to explosive
increases in agricultural productivity. It was in essence an inputs
revolution; inputs which could be applied within traditional agricultural
practices, widely distributed through established marketing channels and
made available to large corporate producers as well as small, rural farmers.
Bioinformatics —the application of ITs in genomics— has led to further
advances in the development of agricultural inputs. Concerns about
biotechnology products have provoked controversy and opposition both
within agriculture and at the consumption end of the agro-food system,
mainly centered around their real or perceived negative impacts on public
health, the environment and agricultural sustainability.
Information technologies, on the other hand, are essentially process
innovations that have revolutionized the gathering, processing and
49

Chapter II

dissemination of information and data. In combination with modern
communication technologies, their impacts are evident throughout
the agro-industrial value chain and affect every part of the process,
from farm administration and transaction costs, to marketing and
agricultural productivity. The adoption and diffusion of information and
communication technologies (ICTs) largely depends on the availability of
electricity, which is still not universal in Latin America and the Caribbean,
and other older technologies. Although initially constrained by limited
transmission infrastructure, wireless technologies have opened new
avenues for diffusing ICTs. Low levels of technological literacy are still
a significant barrier to wider dissemination. In contrast to biotechnology,
the greatest concern regarding the ICT paradigm shift in agriculture is that
the digital divide —the gap between the technological haves and havenots— may create even greater socio-economic disparities between largescale producers and smaller, more rural farmers.
Roughly speaking, there have been four phases in the ICT revolution
in agriculture. The first stage featured adopting computers and basic
data processing and accounting applications for more efficient farm
administration —increased control over inputs and outputs and better
financial management. The second phase was the emergence of public
and private software developers who began designing specific software
for agriculture which have placed new and considerable technical and
managerial demands on farmers. The emergence of the Internet defines
the third phase. In addition to providing capabilities like real-time technical
assistance, the Internet has transformed access to markets and supply
chains. The last phase, associated with the use of GPS and GIS systems
and the development of precision agriculture, has primarily affected largescale agriculture because PA requires expensive, specialized equipment
and machinery.
Over the last decade —at least— there has been a shift from fixed to
portable information-gathering and computational equipment and from
fixed to mobile telephony, converging in the emergence of smart phones
that combine computing, telephony and the Internet. The motives
for ICT adoption have also evolved, from an almost singular focus on
efficiencies, to broader public concerns over the issues of food safety and
quality and the environment. If precision agriculture best illustrates the
potential of ICTs to improve efficiency, these new concerns are reflected
in the development of traceability systems. In a similar way, substantive
50

Information and communication technologies for agricultural...

concerns related to the perceived danger of the digital divide have led to
a focus on the differential access of large-scale commercial and family
farmers to ICTs.
This chapter adopts a spatial approach to analyze ICT adoption and
diffusion in the agricultural sector. It includes analyses of the drivers and
patterns of adoption and diffusion, the extent of ICT diffusion in LA and
the scope of the digital divide in the region.

B. Defining ICTs and sources of statistical information
ICTs are the key component of the current economic paradigm. Worldwide,
the ICT sector attracts the greatest share of investment for research and
development owing to its dynamism and its supply of essential technology
to all areas of the economy. Over the last decade, there has been a
systematic effort to harmonize the data on ICTs in Latin America. This
initiative has been led by ECLAC, with the creation of the Observatory for
the Information Society in Latin America and the Caribbean (OSILAC) as
part of a global UN program for ICTs focusing on data harmonization as
a precondition for confronting the problems of the digital divide.
The ICT manufacturing sector produces a broad range of products, including
electronic components, computers and peripherals, telecommunication
equipment, consumer electronics, multimedia equipment and measurement
instruments. The ICT service sector, which includes everything from
telecommunication services, computer services and software development,
to data processing and a wide array of Internet-related services, accounts
for the lion’s share of economic activity in the sector. In the European
Union, for example, ICT services account for 68% of employment and
more than 75% of value-added in this sector (EU, 2010).
ICT applications in agriculture include emerging areas such as precision
agriculture, traceability, food safety and food security, Global Positioning
System (GPS) devices and geographic information systems (GIS)
(Moguillansky, 2005). The use of GPS for disease control and the use of
e-commerce to lower transaction costs by reducing the role of commercial
agents (Aleke et al., 2011) are among the widely varied benefits of the use
of ICTs in agriculture.
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Chapter II

National statistics on ICT adoption in Latin America specific to
agriculture are scarce, with exceptions such as Brazil’s and Chile’s censuses
of agriculture and husbandry. Several sources of information, therefore,
need to be combined. Latin American technology and innovation surveys
often do not collect information specifically on agricultural enterprises.
For instance, the Brazilian Technology and Innovation Survey (PINTEC),
produced by IBGE, focuses exclusively on the manufacturing and service
sectors. However, such surveys may have some usefulness for analyzing
the technological relationships between agriculture and the broader value
chains of which it is a part.
Latin American population and housing censuses provide some valuable
information regarding the diffusion of ICTs. At the time of this writing
(September 2012), the ICT Statistical Information System of OSILAC
had compiled 96 surveys pertaining to 17 Latin American countries4.
Comparisons present some difficulty since such surveys are not conducted
in the same years for all countries and the number of common questions
is limited. However, an advantage is that most of the surveys offer
disaggregated information for urban and rural areas and this information
can be analyzed for different sorts of ICTs by income level and other
socioeconomic variables.
Agricultural producers may have access to ICTs at many different locations
and in different ways. One limitation of the population and housing surveys
is that they provide data on the availability of ICTs in households, but not
in businesses. With some exceptions, as will be seen below, population
and housing surveys do not provide information on the availability of
public services. Yet, in developing countries, small agricultural producers
are often more likely to access ICTs in public facilities which often serve
as focal points for social networks and as centers for acquiring ICT skills
(Aleke et al., 2011).
Mexico’s Population Census 2010 is one of the few sources that provide
information on the availability of public telecommunication services in
rural areas. These data are disaggregated by five categories of locality size
and by region. This census provides data on the availability of different
sorts of public telecommunication and Internet services.

4



52

http://www.eclac.org/tic/flash/

Information and communication technologies for agricultural...

Again, it should be borne in mind that the information on rural areas
provides only a rough approximation for analyzing ICT adoption in
agriculture since most of the population surveys do not include information
about occupations. The sources discussed in this section, therefore, will be
complemented by data from other studies whenever possible.

C. A spatial approach to ICT diffusion in agriculture
Over a century ago, Alfred Marshall wrote that “Every cheapening of the
means of communication alters the action of forces that tend to localize
industries” (Marshall, 1916, p. 273). The major benefits of agglomeration
comprise gains related to the reduction of transport costs. Marshall
distinguished three types of transport costs –the costs of moving goods,
people, and ideas– that can be reduced by industrial agglomeration (Ellison
et al., 2010). The well-known “Marshallian triad” describes the main
centripetal forces that impel firms to agglomerate in cities and geographic
clusters: first, firms located near suppliers or customers would save
shipping costs; second, labor market pooling would allow employees and
employers to more easily match; and third, intellectual and information
spillovers would benefit all firms in the agglomeration, also making it
easier to monitor and manage concentrated activities of different firms.
On the other hand, and particularly relevant for agriculture, immobile
factors (land, natural resources) and land rents would act as centrifugal
forces, that is, they tend to slow down the process of agglomeration5 . Even
though natural resources endowment can also promote agglomeration,
this is certainly limited by the resources’ availability and by other forces,
among them land rents, labor costs and external diseconomies such as
traffic and pollution increasing levels.
Marshall’s concepts of agglomeration and the forces that impel firms to
geographic concentration have been especially valid since the emergence
of ICTs like mobile phones and the Internet, which strongly reduced
transport and communications costs and challenged the constraints of
geographical distance. These features of the digital revolution have the
potential to reshape the existing economic landscape and the incentives for
5



In the economic geography the distinction between centrifugal and centripetal forces relate to effects on
the agglomeration of economic activities: centrifugal forces lead to agglomeration; centripetal forces lead to
dispersion (e.g. Krugman, 1998).

53

Chapter II

firms to agglomerate. The final effect is not clear, however. Some authors
have argued that the digital revolution would bring about the “death
of distance” and promote development opportunities in remote and
economically disadvantaged areas (Grimes, 1992). The impact would not
only be felt in the emerging ICT industries, but also in traditional activities
that would benefit from improved access to global value chains and new
markets (Maignan et al., 2003). Other authors argue that, on the contrary,
the digital revolution would lead to an even higher geographic concentration
of high-tech economic activities, mostly preventing developing countries
and marginal areas to engage in them. The case of Silicon Valley and other
ICT clusters are usually presented to illustrate this trend.
Analyzing the impact of ICT on regional planning in Finland, Talvitie
(2004) concluded that the spatial consequences for traditional industries
that use ICT are not necessarily the same as for the ICT industries
themselves. For this author, industries that develop ICT have special
requirements regarding location such as the proximity of universities and
qualified labor, meaning that these activities are not easily spread but rather
concentrated on selected cities. On the other hand, enterprises producing
manufactured goods and other traditional sectors can benefit from the
possibilities created by ICTs to reorganize their activities and to select their
location with a greater freedom. In the case of the services sector, Talvitie
(2004) found that the spatial impact of ICT tends to be highly diversified
and constantly evolving. The location of financial services and commerce
has been soundly affected by transactions made via computers or mobile
phones, while public services have been upgraded by online two-way
communications between government authorities and citizens. Results
have shown savings on time and travelling costs and the improvement of
the service standard, especially in small communities and rural areas.
The tension between centripetal and centrifugal forces regarding the
location of firms and economic activities, and the changes brought about
by the emergence of ICTs, are also affecting the agricultural sector,
with heterogeneous impacts on the land-use. Moreover, since ICTs are
transforming everyday life in a general sense, they have a broader impact
in rural areas, not only linked to agricultural activities. ICTs are indeed
on the basis of some of the most important technological, economic,
occupational and cultural transformations that have been witnessed in
rural areas over the last decades. They are a major driving force on spatial
change as well since they give shape to different types of networks that
54

Information and communication technologies for agricultural...

affect the way firms and individuals organize their time, space and other
resources. For example, ICT solutions provide firms with the ability to
locate their activities where the sources of competitive advantages are
–dynamic markets, cheap labor, natural resources and so on– while still
managing these activities in a centralized and coordinated way. Emerging
working practices such as tele-working allow employees to choose their
place of residence with more independence regarding their work place
and according to their personal wellbeing criteria, which in some countries
has been a stimulus to the reinvigoration of rural areas.
Not only the emergence of ICTs has shaped some central trends on spatial
development; spatial dynamics have also affected the adoption and use of
ICTs and the somewhat different paths of diffusion of these technologies
in urban and rural areas. One of the most important areas of research in
this issue relates to the effects of physical proximity and clustering of firms
on technology adoption. The epidemic theory of technology diffusion, for
instance, tries to explain the acceleration of technology diffusion due to
spillovers present in geographic agglomerations. Nonetheless, in the case
of ICTs, some theories associate geographic dispersion of the different
activities of firms with ICT adoption due to the need to manage dispersed
production, processing, marketing and distribution functions. The next
section will explore some of these questions in the case of agriculture and
agrifood sectors.
It is important to notice that the impacts of ICTs on spatial development
and of spatial dynamics on ICT adoption are still mixed and unclear. It
is not conclusive whether geographic concentration or dispersion forces
predominate when firms adopt ICTs. In principle, both trends are possible
and have been empirically observed. Since ICTs bring more freedom to the
choice of locations by firms, the outcome depends on how this freedom is
actually used (Talvitie, 2004). By the same token, it is not clear if in sectors
which tend to have their functions geographically dispersed, such as the
ones based on natural resources, stimulus to ICT adoption are higher than
in more concentrated industries. Finally, even though rural areas seem to
benefit from the new communication and business possibilities offered
by ICT, it is inconclusive what effects these possibilities will have in the
long run on the future of rural territories. Further research seems to be
needed in all these fields to clarify the interaction between ICTs and spatial
dynamics and its impact on local development.
55

Chapter II

1. The “death of distance” and implications for
agriculture and rural areas

Whether the trend towards the “death of distance” actually exists has been
a question hotly debated in the literature. As noted by Grimes (1992), who
analyzed European rural areas in the early 1990s, the debate has tended
to swing from extreme pessimism to optimism concerning ICT adoption
and the potential for ICT diffusion to benefit rural areas. ICTs may reduce
the need for face-to-face contact, fostering a decentralization of economic
activity. It has been claimed that they favor firms located in rural areas
that are disadvantaged by distance. Concerning the digital divide, mobile
phones seem to be the exception to the rule. A study of 28 EU (European
Union) regions in early 2000 found that mobile phones were broadly
dispersed, with agriculture-dominated regions (as defined by the share
of agricultural employment) lagging only slightly behind other types of
regions (Milievic and Gareis, 2003). This might not be yet the case in Latin
America, though the data shows that the divide is smaller than for other
technologies. As shown previously, rural areas seem to have especially
benefitted from the diffusion of mobile phones in Latin America.
These developments have bolstered the optimism of some authors and
analysts with regard to rural areas. However, the narrowing of the divide
is probably not taking place for all types of ICTs. Some academics even
speak of the paradox of ICTs since they believe that the adoption of these
technologies may produce more centralization (Grimes, 1992). Some
authors argue that ICTs actually constitute another aspect of unequal
development, especially concerning the most sophisticated services used
by business (e.g. Berkeley et al., 1996). The previously cited study on EU
regions seems to confirm this view. While mobile phone use in everyday
life was widespread in all regions, differences between agricultural regions
and other areas were considerable with regard to other ICTs like broadband
Internet and e-commerce (Milicevic and Gareis, 2003). The authors report
that their sample of EU agricultural regions reached only half the EU
average with regard to basic ICTs.
In Latin America, the divide may be growing for ICTs other than mobile
phones. According to OSILAC (2008), the availability of ICTs in Latin
American urban households has increased more quickly than their
availability in rural households. Cultural, psychological and institutional
barriers may impede the diffusion of ICTs in rural areas (Berkeley
56

Information and communication technologies for agricultural...

et al., 1996). Conversely, they add, the ability of global cities to attract
information-based activities is self-reinforcing.
The data available from Latin American population and housing censuses
confirm the existence of a urban/rural divide for all types of ICTs.
However, the divide varies widely among countries and among the various
technologies. Table II.1 illustrates the divide regarding household access
to several different ICTs. As stated earlier, the data for rural areas probably
do not accurately reflect the actual level of ICTs adoption by farms and
other agricultural establishments.
As expected, in most countries the divide is quite small for access to
radios. Virtually non-existent in Ecuador, El Salvador, Panama, Paraguay
and Uruguay, it is quite small in other Latin American countries. By
contrast, the divide for access to fixed phones is quite large as compared
to the divide for most other technologies. The magnitude of the divide
also varies by country. Peru displays significant disparities in access to
computers and the Internet, which is very low in rural areas. Peru and
the Plurinational State of Bolivia show large disparities in access to TV;
again, the percentage of Peruvian rural households that have access to this
technology is particularly small. Uruguay, where the urban/rural divide
for access to computers is small, illustrates the effects that public policy
intervention can have on technology diffusion. The Uruguayan experience
shows that the relative absence or presence of public policy initiatives can
significantly affect the rate of technology adoption (Hall, 2005).6
2. Geographic proximity and ICT diffusion in
agriculture and rural areas

The epidemic theory of technology diffusion through imitation and
spillovers tries to explain why geographic agglomerations are especially
propitious for rapid technology diffusion. With the possible exception
of those operating in agro-industrial clusters, agricultural producers and
related agri-businesses are generally not located in areas with agglomeration
characteristics. This would serve, according to the above view, as a limiting
factor in their adoption of ICTs. Some research, however, appears to
contradict this view.

6



There is very little literature on the effectiveness of policies dealing with technology adoption.

57

Chapter II

A study carried out in France suggests that geographic dispersion may in
fact stimulate ICTs adoption by firms in the agro-food industry (Galliano
and Roux, 2003). The study found that a major determinant of the adoption
of ICTs by such companies is multi-locality, since many of them need
to manage dispersed production, processing, marketing, and distribution
functions. Analyzing a large sample of French companies, the authors
concluded that intranet seems to be a management tool that enables agrofood firms to manage multiple locations more efficiently. Unlike other
French companies, they found agro-food firms were highly prone to
adopt intranet and extranet when their operations were confronted with
geographic dispersion (size of the company and other variables controlled
in the econometric model). In other words, the spatial determinants of
ICT adoption play very different roles in agro-food firms. In addition,
unlike other French companies, location of agro-food firms in rural areas
did not hinder intranet adoption and even favored extranet adoption.
The spatial structure of the agro-food company is, therefore, an important
factor in ICT adoption because: the company adopts ICTs mainly to
take advantage of different types of externalities (Galliano and Roux,
2003). This rationale could also apply to large Latin American agrofood companies, given the geographic size of some LA countries and,
in the case of certain agricultural and forestry products, the substantial
physical distance between producers and markets. Analyses of extensive
ICT adoption by Argentinean soy producers, Uruguayan livestock farmers
and Chilean producers of wine and salmon provide empirical support for
our interpretation (Moguilansky, 2005). Firm size, geographical dispersion
and the need for access to international markets are all factors that can
drive ICT adoption and diffusion. In a sample of Chilean agricultural
enterprises, 96% of the medium and large producers had computers and
the number of computers in the enterprise increased with size, complexity
of tasks and level of diversification (Nagel and Martínez, 2006). These
findings are in line with the results of the above-mentioned French study.
Differences between remote and accessible (core) rural areas concerning
ICT awareness and use are noticeable even in developed countries
(Berkeley et al., 1996). Some evidence seems to support this finding for
Latin American rural areas. Data from the Mexican Population Census
shows that there may be substantial differences in access to ICTs between
rural localities, depending on the size of the locality. Disaggregated tables
of Census indicate that 45.4% of Mexican rural localities (defined as those
58

Information and communication technologies for agricultural...

with less than 5,000 inhabitants)7 had no public telephone service in 2010.
However, localities without public telephone service rose to 61.3% for
localities with 250-499 inhabitants and to 66.9% for the smallest localities
(1-249 inhabitants). Nearly one-fifth of the Mexican rural population lived
in localities of less than 500 inhabitants in 2010.
The data suggest that many rural Mexican farmers, as is the case with
producers in other developing countries (Aleke et al., 2011), may need to
devote time and money to access public telephone services. Again, this
evidence confirms that location still matters concerning ICT adoption.
In Latin American agriculture adoption can be strongly influenced by
the proximity of the enterprise or farm to larger rural communities or to
urban areas.
Social interaction also appears to influence technology adoption. A study
of Australian rural areas found that individuals who were isolated from
their peers tended to be slow adopters, or low users, of ICTs (Chung and
Hossain, 2010). The authors concluded that it is important to consider the
professional network characteristics of potential ICT users. This may also
be the case in many Latin American rural areas.
Some studies suggest that, in developing countries, location in rural areas
is not necessarily a deterrent to new technology adoption (e.g. Rivera et al.,
2005). Even in remote areas, some authors claim, people are motivated to
use new technologies when three conditions are in place:
• When information on input or product markets is available;
• when information on agricultural production is provided; and,
• when potential adopters participate in producers’ organizations.
Empirical studies corroborate the importance of the last factor in ICT
adoption by agricultural producers in developing countries. For farmers
who live in these countries, participation in social networks may be a
substitute for physical proximity. Often, small agribusinesses in developing
countries learn about ICTs through social networks (Aleke et al., 2011).
Awareness is important. For instance, a study on Malaysian agro-based
entrepreneurs found that a major obstacle for ICT adoption was that the
7



According to this source, such localities amounted to more than 24 million inhabitants. Localities with less
than 50 households were excluded.

59

Chapter II

respondents did not know the benefits of the new technology (Hassan et
al., 2009). Not only learning about ICTs, but actually adopting it seems to
be influenced by the participation of the producer in social networks. An
experiment carried out in a rural area of coastal Peru showed that producers
with high social capital, as measured by their participation in professional
organizations, were more interested in learning how to use smart phones
than less well-organized producers (Bustamante Vento, 2011).

D. Location and ICT adoption
in Latin American agriculture
One of the main trends affecting ICT adoption in Latin American
agriculture is related to new international patterns of technology
adoption. The literature indicates that since the 1980s different patterns
of technology diffusion have emerged. While previous research assumed
that technology would diffuse internationally following the product
life cycle, some authors have pointed to the potential of technological
“leapfrogging”, i.e., the possibility that “late industrializing countries can
assimilate technological innovation more quickly than earlier industrialized
ones” (Antonelli, 1990). Notably, it has been claimed, telecommunication
technology use is likely to expand quickly in countries with low levels of
pre-existing communications infrastructure because it is easier to diffuse
systemic innovation from scratch than to add to existing systems on a
piecemeal basis.
The case of mobile phones is an example of technological leapfrogging
(OSILAC, (2008). In Latin America, households with no access to electricity
or fixed line phones are able to use mobile phones because they can be
periodically recharged with car batteries. Rural households are more likely than
urban households to lack electricity and landline access, a telecommunication
deficit that can now be overcome through mobile telephony.
The International Telecommunication Union (ITU) reports that in
developing countries the use of mobile phones has grown more quickly
than fixed phone usage. Supporting theories of leapfrogging in ICT
diffusion across countries (Antonelli, 1990), the evidence presented below
seems to be in line with these international developments. The number
of mobile phone subscribers in Latin America and the Caribbean is quite
comparable to subscriber rates in OECD countries. In both cases there is
60

Information and communication technologies for agricultural...

more than one mobile phone per capita: in 2011 the indicator of access
to mobile phones reached 106.7% and 112.5%, respectively, in LAC and
OECD. In the LAC region this indicator is particularly high in Panama,
Suriname, Guatemala and several Caribbean countries.
Table II.1 shows that Latin American rural households are more likely to
have access to mobile phones than to fixed phones and this is also the case
for Latin American urban households. Moreover, the leapfrogging effect
is particularly evident in rural households. The urban/rural divide is much
greater for fixed phones than mobile phones. The urban/rural mobile
phone access divide is particularly small in Chile, Uruguay, El Salvador and
Paraguay where it ranges from 12% in Paraguay to less than 4% in Chile.
In stark contrast, the divide in all of these countries, in the case of access
to fixed phones, is still substantial. The evidence suggests that rural areas
of Latin America have especially benefitted from a leapfrogging effect in
regard to mobile phones8.
A spatial approach to technology diffusion, taking into consideration a
disaggregation by rural and non-rural areas, is essential for studying ICT
adoption in Latin American agriculture. It should be remembered that data
for rural areas may overstate the scope of ICT adoption in the agricultural
sector. For instance, a study of a rural British region conducted at the end
of the 1990s found that ICT adopters tended to be firms which owed little
to farming or forestry (Mitchell and Clark 1999).
The available evidence shows significant differences in the levels of
ICT adoption between urban and rural areas in Latin America. Table
II.1 displays data on the availability, in households, of different sorts of
ICTs by area (urban and rural) for 15 Latin American countries. These
countries display very different characteristics in terms of size and
geography, a circumstance that makes comparisons especially difficult.
In addition, other factors may determine the variability of ICT adoption
in agriculture. Studying diffusion and adoption of ICT across countries,
Pohjola (2003) finds, in a sample of 49 countries analyzed in 1993-2000,
that the most important determinants of per capita PC expenditures
were income, relative price of hardware and stock of human capital. It
8



Additional factors may have contributed to increased levels of ICT adoption in Latin American rural areas
across countries. For instance, the small size of some Latin American countries, such as El Salvador and
Uruguay, may have facilitated the construction of telecommunication networks in rural areas, as suggested by
comparisons of the 15 countries included in the table.

61

Chapter II

could be expected, therefore, that Latin American rural populations with
higher levels of income and education would display higher levels of PC
adoption. Cross-tabulated data from the Brazilian and Chilean censuses
of agriculture confirm this conclusion (CEPAL-FAO-IICA, 2011). Large
agricultural establishments (100 hectares or more) in both countries tended
to have better access to ICTs and levels of access increased notably when
the entrepreneur was better educated.
On the other hand, it should be borne in mind that the Latin American
countries selected for analysis display important differences concerning
their respective agricultural product mix, agrarian structure (e.g., large
farms, small farms, cooperatives) and type of agriculture (e.g., export
agriculture, subsistence agriculture). All these factors may influence ICT
adoption. Results of comparisons, therefore, should be viewed with some
degree of caution.
Table II.1 shows that despite differences among countries, in all cases radio
and TV are the ICTs most available in rural households in Latin America
and that urban households have more access to mobile telephony than
rural households. However, as stated, in several Latin American countries
penetration of mobile telephony in rural areas is substantial and quite
comparable to that of urban households.
With the exception of radios and, to some extent TVs and cellular phones,
table II.1 shows a large urban/rural technology divide in every country.
The availability of computers and Internet access is very limited in Latin
American rural households. In almost every country, less than 5% of the
rural households analyzed have access to the Internet. This limited access
can be observed even in countries such as Brazil, Colombia, Peru and
Panama, which display relatively high levels of access to the Internet for
urban households. Rural Uruguayan (9.2%), Costa Rican (7.4%), Chilean
(6.9%) and Mexican (6.3%) households are the exceptions, with modestly
higher levels of Internet penetration.

62

Information and communication technologies for agricultural...

Table II.1
Access to ICT in urban and rural households in selected Latin American
countries, by type of technology
(percentages of households)
Country/year of
survey
Bolivia 07a
Urban
Rural
Brazil 08
Urban
Rural
Chile 09
Urban
Rural
Colombia 08
Urban
Rural
Costa Rica 10
Urban
Rural
Ecuador 09
Urban
Rural
El Salvador 10
Urban
Rural
Guatemala 06
Urban
Rural
Honduras 07
Urban
Rural
Mexico 07
Urban
Rural
Nicaragua 06
Urban
Rural
Panamá 07
Urban
Rural
Paraguay 08
Urban
Rural
Peru 09
Urban
Rural
Uruguay 09
Urban
Rural

Computer
 

18.4
0.5
 
35.1
7.3
 
45.9
17.2
 
28.5
2.5
 
46.6
23.7
 
31.7
5.8
 
15.3
1.6
 
18.3
2
 
17.8
2.7
 
33.1
12.3
 
9.8
1.1
 
23.5
4.2
 
21.8
4.7
 
27.7
2.3
 
49.3
36.1
a

Internet

Cellular
phone

 

 

5.1
0.0
 
27.2
3.3
 
32.2
6.9
 
16.1
0.3
 
25.7
7.4
 
10.7
0.6
 
6.4
0.1
 
3.3
0.1
 
4.9
0.1
 
18.3
6.3
 
0.8
0
 
13.2
0.7
 
10
0.8
 
15.4
0.1
 
30.5
9.2

77.6
18.7
 
80.5
48.7
 
89.4
86.0
 
87.5
70.8
 
75.1
58.3
 
80.8
58.1
 
81
73.1
 
66.8
40.9
 
71.6
45.5
 
66.6
45
 
76.5
39.4
 
80.7
46.6
 
90.6
78.4
 
78.1
37
 
83.3
79.0

Fixed
phone
 

31.2
1.6
 
50.5
9.4
 
51.9
8.4
 
55.4
5.3
 
72.5
53.3
 
47.2
11.3
 
48.5
13.6
 
31.4
4.5
 
57.9
10.1
 
70.5
37.4
 
29.2
1.1
 
50
15.7
 
32.9
5.1
 
43.8
1.8
 
67.5
42.9

Total
phones
 

83.2
19.4
 
87.6
51.0
 
95.5
87.2
 
92.6
71.9
 
90.5
77.6
 
87.4
61.6
 
89.6
76.5
 
74.8
42.7
 
84.6
48.6
 
87.4
61.5
 
80.7
39.6
 
89.1
51.6
 
93.7
78.8
 
86.7
37.4
 
95.5
88.3

TV
 

87
19.8
 
97.1
83.1
 
n.a.
n.a.
 
93.1
72.2
 
96.1
91.3
 
n.a.
n.a.
 
91
67.7
 
85.1
49.4
 
88.9
43.4
 
98.6
88.6
 
86
38.2
 
95
60.7
 
92.3
73.2
 
89.7
4.3
 
96.1
82.6

Radio
 

 
 

57
49.8
 
89.6
83.3
 
n.a.
n.a.
 
n.a.
n.a.
 
44.1
35.0
 
39.5
42.1
 
47.2
50.2
 
53.4
65.8
 
55.4
68.2
 
93.7
84.3
 
43.4
69.1
 
83
74.8
 
87.9
79.6
57.8
76.6
92.8
93.7

Source: ICT Statistical Information System, OSILAC.
Data on access to computer, TV and radio refer to 2005.

63

Chapter II

The data are in line with a FAO report which notes that in developing
countries the radio is still more frequently used than the Internet for
agricultural information (Rivera et al. 2005). An interesting new development
is the combination of radio and modern ICTs in some Latin American
networks that provide advice and information to producers (see box II.1).
Box II.1
Combining the Internet and radio for price information in rural areas
of the Plurinational State of Bolivia
This case study shows how the wide availability of a traditional communication
technology --the radio-- in rural areas can be combined with the use of new ICTs to
improve information in the countryside and, hence, producers’ incomes (IICD 2006).
The valleys of Vallegrande produce 70% of the horticultural products purchased by the city
of Santa Cruz, a relatively prosperous area of the Plurinational State of Bolivia. The local
government and an association of producers have implemented a service that informs
producers about the prices of these products in Santa Cruz markets. Information is sent
early each morning via the Internet from Santa Cruz to a local centre in Vallegrande, which
re-transmits it, twice daily, by radio. This information enables around 60,000 small farmers
located 500 km from the consumer market to better negotiate prices with intermediaries.
As a complement, five regional centres equipped with computers have been established
in the area of Vallegrande. These centres provide computer training to agricultural
producers who can now use databases of prices in order to study trends, compare
product prices and better plan production. The centres are user financed. According
to the report, at least two other Plurinational State of Bolivia projects implemented by
non-governmental organizations (NGOs) use radio programmes, often in the local
(quechua) language, to broadcast prices of products in final consumer markets. The
report estimates that the three radio programmes reach, on a daily basis, about 75% of
the peasant population in their respective areas. Another programme that combines the
Internet with daily radio programmes has been implemented by local governments and
producers’ associations in the Ichilo region of the Plurinational State of Bolivia to provide
a variety of agricultural information, including local currency/US dollar exchange rates
for exporters of agricultural commodities.
Source: Prepared by authors.

The household access data need to be augmented with information on the
use of ICTs since people may use such technologies even if they do not
have access to them at home. They may, for instance, have access to ICTs
at telecentres, schools, or friends’ or relatives’ homes. Conversely, in a large
household only one person may actually use a computer. Table II.2 shows
computer, cell phone and Internet use, and frequency of Internet use,
64

Information and communication technologies for agricultural...

by household, for 12 Latin American countries. The data on household
access to ICTs clearly differ from those on the use of ICTs.
The statistics on use confirm that people living in rural areas in Latin
America are less likely to have access to ICTs. As shown in table II.3,
people living in urban areas have many more opportunities to use the
Internet at home or elsewhere. Urban dwellers use the Internet more, and
more frequently, than rural dwellers (see table II.2).
The places where people living in rural areas have access to the Internet
may be an important consideration; for instance, access to the Internet
chiefly in cyber-cafes may restrain access to quality information (Pittaluga
and Senra, 2007). As shown in table II.3, the greatest level of Internet
use for people who live in rural areas occurs in the workplace. There are,
nevertheless, exceptions since in Paraguay and Uruguay they use it more
at home and, in some rural areas of Central America, public centers seem
to play the most important role. In addition, the information obtained in
centers specifically created for providing agricultural data may be more
useful than that personally gathered by rural dwellers at home.
Pittaluga and Senra (2007) emphasizes the importance of ICT adoption
in local branches of ministries of agriculture since such organs may retransmit information to producer associations and to NGOs involved in
agricultural education in remote regions. Though rural residents do not
directly access the PCs in these branches, their availability in regional
bodies may be very useful to agricultural producers. Moreover, as noted by
the report, the systematic collection of information is often a costly and
specialized task; hence the need for platforms that can retransmit data.
Evidence from Uruguay supports the conclusion that location strongly
influences the availability and use of ICTs. For example, while 50% of those
who lived in Montevideo had used a PC in the last six months, this was true of
only 22% of those who lived in rural locations with fewer than 5,000 inhabitants
(Pittaluga and Sienra, 2007)9. According to these authors, people who lived
in Montevideo displayed the highest rate of PC use, followed by those who
lived in smaller cities and, finally, by those who lived in communities with
fewer than 5,000 inhabitants. People with higher incomes tended to use PCs
9



These data, nevertheless, are not comparable to those in table 1 because they refer to usage of ICTs, which
may take place in households, or elsewhere.

65

Chapter II

more. Interestingly, however, even within similar per capita income brackets
there were location-based differences in PC use rates: higher in larger urban
communities; lower in smaller rural communities. This evidence suggests that
beyond differences in income, location decisively influences the use of PCs.
Table II.2
Use of ICTs in urban and rural areas of selected Latin American countries
(percentages of households)
Country/
year of
survey

Computer

Cell
phone

Internet

Freq
Internet a

Freq
Internet b

Freq
Internet c

Freq
Internet d

Freq
Internet e

Brazil 08
Urban
Rural

 
n.a.
n.a.

 
62.0
32.2

 
28.0
4.6

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

Chile 09
Urban
Rural

 
35.0
10.3

 
74.1
68.3

 
31.1
7.2

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

Costa Rica 05
Urban
Rural

 
n.a.
n.a.

 
61.0
45.0

 
33.0
11.6

 
22.3
6.8

 
8.1
3.2

 
2.3
1.3

 
0.0
0.0

 
67.3
88.7

Ecuador 09
Urban
Rural

 
25.7
4.4

 
61.4
35.8

 
20.7
2.3

 
11.8
0.7

 
6.7
1

 
1.8
0.5

 
0.3
0.1

 
79.3
97.7

El Salvador 08
Urban
Rural

 
n.a.
n.a.

 
n.a.
n.a.

 
8.2
0.5

 
3.9
0.1

 
3.6
0.3

 
0.5
0.1

 
n.a.
n.a.

 
91.9
99.5

Honduras 07
Urban
Rural

 
18.7
2.1

 
52.7
32.4

 
13.8
1.5

 
5.6
0.3

 
5.8
0.8

 
1.9
0.3

 
0.4
0.1

 
86.2
98.5

Mexico 07
Urban
Rural

 
36.3
16.9

 
n.a.
n.a.

 
27.1
11.3

 
9.7
3.7

 
14.3
6.8

 
2.4
0.6

 
0.6
0.2

 
73
88.7

Nicaragua 06

 

 

 

 

 

 

 

 

Urban
Rural
Panamá 07
Urban
Rural

14.5
1.6
 
28.3
6.8

56.7
26.3
 
60.1
30.3

10.9
0.6
 
21.9
4.1

5.6
0.3
 
10
0.7

4.3
0.2
 
7.7
1.7

1.1
0
 
3.4
1.4

n.a.
0.1
 
0.6
0.3

89.1
99.4
 
78.1
95.9

Paraguay 08
Urban
Rural

 
n.a.
n.a.

 
n.a.
n.a.

 
17.2
2

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

 
n.a.
n.a.

Peru 09
Urban
Rural

 
n.a.
n.a.

 
n.a.
n.a.

 
24.6
2.3

 
10.6
0.3

 
10.6
0.9

 
3.2
1

 
0.2
0.2

 
75.4
97.7

Uruguay 09
Urban
Rural

 
n.a.
n.a.

 
70.8
64.4

 
32.0
8.7

 
17.9
3.7

 
11.4
4.0

 
2.6
1.0

 
0.0
0.0

 
68.0
91.3

Source: ICT Statistical Information System, OSILAC.
a
Uses the Internet at least once a day
Uses the Internet at least once a week but not every day
c
Uses the Internet at least once a month but not every week
d
Uses the Internet less than once a month
e
N.A. or no response
b

66

Information and communication technologies for agricultural...

Table II.3
Internet use in urban and rural areas of selected Latin American
countries, by location
(percentages of users)
Country/
year of
survey
Brazil 08
Urban
Rural
Chile 09
Urban
Rural
Costa Rica 08
Urban
Rural
Ecuador 09
Urban
Rural
El Salvador 08
Urban
Rural
Honduras 07
Urban
Rural
Mexico 07
Urban
Rural
Nicaragua 06
Urban
Rural
Panamá 07
Urban
Rural
Paraguay 08
Urban
Rural
Peru 09
Urban
Rural
Uruguay 05
Urban
Rural

Home

Work

School

Another
person’s
home

Community

Public
centers

Public
access

Mobile
phone

Other

 
58.4
28.9
 
62.6
34.2
 
40.4
23.6
 
35.2
8.3
 
33.5
3.6
 
19.3
3.9
 
38.6
25.9
 
5.8
1.7
 
33.4
7.5
 
39.1
25.7
 
28.9
1.0
 
59.4
33.5

 
31.6
17.7
 
17.2
8.6
 
31.2
22.6
 
22.5
8.4
 
10.8
2.9
 
19.4
7.5
 
23.3
16.4
 
22.7
14.2
 
30.2
14.9
 
21.9
9.1
 
15.7
3.0
 
25.8
10.6

 
16.9
30.7
 
20.0
43.2
 
13.9
17.0
 
30.7
45.7
 
8.1
16.5
 
13.9
12.0
 
9.4
9.3
 
22.7
35.5
 
17.8
29.5
 
13.4
22.8
 
6.7
6.3
 
23.4
41.6

 
19.8
18.4
 
n.a.
n.a.
 
5.9
5.7
 
7.5
7.4
 
2.4
2.2
 
n.a.
n.a.
 
2.1
2.6
 
1.7
2.0
 
5.6
6.7
 
6.1
3.4
 
n.a.
n.a.
 
16.7
13.1

 
5.4
7.3
 
1.2
2.1
 
0.5
0.6
 
n.a.
n.a.
 
0.1
0.2
 
0.3
0.2
 
2.8
5.1
 
0.3
1.0
 
4.2
8.2
 
n.a.
n.a.
 
n.a.
n.a.
 
6.1
15.9

 
34.8
45.1
 
21.1
26.3
 
38.4
54.1
 
n.a.
n.a.
 
44.6
74.4
 
74.4
91.7
 
43.6
56.4
 
64.0
59.2
 
34.1
53.9
 
38.9
44.4
 
63.5
92.4
 
21.0
24.1

 
37.3
49.3
 
22.0
27.8
 
38.8
54.5
 
60.9
76.1
 
44.8
74.6
 
74.5
91.7
 
45.1
59.8
 
64.2
60.2
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
26.1
37.8

 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
1.0
0.9
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.

 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
n.a.
n.a.
 
0.3
0.7
 
0.2
0.0
 
n.a.
n.a.
 
0.9
0.8
 
n.a.
n.a.
 
n.a.
n.a.

Source: ICT Statistical Information System, OISLAC.

In addition, according to the Uruguayan report, differences in PC use
between the three types of localities persist in each age bracket. However,
the disparity in PC use between localities tends to grow with the age of
the respondent. The smallest divide is among children and adolescents
who live in Montevideo and children and adolescents who live elsewhere
in Uruguay. The divide between localities grows by age bracket, especially
after the 20-29 cohort. As the authors observe, younger people, even in
67

Chapter II

rural areas or smaller cities, probably have access to PCs in education
centers. Another probable reason for relatively high rates of ICT adoption
in rural Uruguay is an ambitious government program to provide children
and adolescents with simple, inexpensive computers.
Further evidence supports the conclusion that age is an important factor
in ICT adoption in agriculture. For example, the study of Malaysian agrobased entrepreneurs found that those who were less than 40 years old
reported fewer problems in relation to ICT adoption (Hassan et al., 2009).
This also seems to be true for Latin American agricultural producers. A
quantitative study found that the Chilean agricultural producers most likely
to use the Internet were those less than 45 years old (income, exports and
other variables controlled in the model) (CEPAL-FAO-IICA, 2011).
In the majority of Latin American countries, the most important reasons
for using the Internet in rural areas is for obtaining information and for
education (see table II.4). Obtaining information is the most important
reason in Chile, Costa Rica, Panama, Peru and Uruguay while education
ranks first in Ecuador, El Salvador, Honduras, Nicaragua and Paraguay.
In Brazilian and Mexican rural areas, however, people use the Internet
chiefly for communication. While these data provide general information
regarding why the Internet is used in rural areas, such uses do not
necessarily reflect the specific reasons for Internet use by those engaged
in agricultural activities. One report finds, for instance, that Chilean
agricultural producers use the Internet primarily for e-mail, e-banking and
for obtaining product price information (Nagel and Martínez, 2006).
Finally, as useful as they are, it should be remembered that data on urban
and rural areas provide only a rough approximation of the diffusion and
use of ICTs in agriculture, as evidenced by comparisons with other sources
of information focusing more specifically on agricultural producers. For
instance, according to table II.1, only 7.3% of rural Brazilian households
had a computer. However, the sparse data on farming units gives a
different picture. As early as 1998, the Brazilian Association of Rural
Marketing (ABMR) reported that 14% of Brazilian agricultural producers
owned a computer. A case study for the municipality of Jaboticaba, in Sao
Paulo state, found that 16.6% of agricultural producers owned a computer
(Borba, 2004). In Chile, as previously noted, access to a computer is now
virtually universal among large and medium-size agricultural producers
(Nagel and Martínez, 2006).
68

Information and communication technologies for agricultural...

Table II.4
Internet use in urban and rural areas of selected Latin American
countries, by reason for use
(percentages of users)
Country/
year of
survey
Brazil 05
Urban
Rural
Chile 06
Urban
Rural
Costa Rica 05
Urban
Rural
Ecuador 09
Urban
Rural
El Salvador 08
Urban
Rural
Honduras 07
Urban
Rural
Mexico 07
Urban
Rural
Nicaragua 06
Urban
Rural
Panamá 07
Urban
Rural
Paraguay 08
Urban
Rural
Peru 09
Urban
Rural
Uruguay 05
Urban
Rural

Communication

Education

Leisure

Banking

Purchasing

Interaction
public
authorities

Reading/
Downloading

Other
Leisure

Information

 

 

 

 

 

 

 

 

 

83.8
70.8

65.7
69.7

80.9
67.8

13.5
4.8

15.8
0.7

15.5
7.4

49.1
36.3

69.1
57.8

n.a.
n.a.

 

 

 

 

 

 

 

 

 

73.7
58.3

14.7
15.2

69.5
63.2

13.2
4.3

12.7
6.2

14.8
5.8

0.0
0.0

0.0
0.0

85.2
83.6

 

 

 

 

 

 

 

 

 

81.5
70.3

58.8
64.6

60.0
52.4

24.4
16.0

8.4
3.9

0.0
0.0

0.0
0.0

0.0
0.0

78.1
70.9

 

 

 

 

 

 

 

 

 

46.7
30.9

65.8
83.5

38.3
26.8

5.8
2.8

2.6
2.1

2.2
1.6

13.5
8.5

n.a.
n.a.

39.3
28.3

 

 

 

 

 

 

 

 

 

21.5
5.0

65.6
91.2

2.2
1.4

0.4
0.0

0.8
0.6

0.5
0.0

0.7
0.4

n.a.
n.a.

2.5
0.3

 

 

 

 

 

 

 

 

 

71.6
64.4

61.2
67.0

38.0
30.6

n.a.
n.a.

4.3
2.6

n.a.
n.a.

n.a.
n.a.

n.a.
n.a.

67.4
56.9

 

 

 

 

 

 

 

 

 

49.3
48.2

41.5
46.1

16.7
18.1

2.3
0.9

6.1
3.9

3.2
2.2

0.3
1.4

4.0
3.2

53.0
44.6

 

 

 

 

 

 

 

 

 

78.0
67.5

58.4
73.1

58.6
55.7

5.0
2.3

3.1
0.3

n.a.
n.a.

n.a.
n.a.

n.a.
n.a.

60.2
54.9

 

 

 

 

 

 

 

 

 

18.7
13.9

1.6
1.2

3.4
3.0

0.9
0.5

1.3
0.6

0.4
0.3

n.a.
n.a.

n.a.
n.a.

73.7
80.5

 

 

 

 

 

 

 

 

 

51.3
42.5

50.3
50.8

16.9
15.5

n.a.
n.a.

2.3
1.6

n.a.
n.a.

5.6
1.7

n.a.
n.a.

12.5
4.3

 

 

 

 

 

 

 

 

 

76.3
72.4

14.4
7.2

60.0
60.4

7.3
0.6

3.7
0.5

6.2
2.1

n.a.
n.a.

n.a.
n.a.

88.5
87.9

 

 

 

 

 

 

 

 

 

83.2
66.2

46.8
56.0

61.8
65.0

5.9
1.8

6.9
2.4

n.a.
n.a.

n.a.
n.a.

n.a.
n.a.

86.8
87.3

Source: Authors’ calculations based on data from the OISLAC ICT Statistical Information System.

Household data by region also suggest that the size of the agricultural
production unit influences ICT adoption, with lower adoption rates
in regions where small farms and subsistence agriculture prevail. In
Mexican states such as the Distrito Federal (the Mexico City metropolitan
69

Chapter II

region), Nuevo León, Sonora and Baja California 43% of households
had a computer in 2010, while in states where small subsistence farms
prevail, such as Chiapas, Guerrero and Oaxaca, the percentage dropped
to only 14% of households10. There were similar differences in Internet
access: 36% of households in the Distrito Federal, Nuevo León and Baja
California had access to the Internet, but only 10% of those in Chiapas,
Oaxaca and Tlaxcala.

E. A sector-specific rationale for ICT adoption
Do agricultural producers, related businesses and companies operating
in other economic sectors differ concerning ICT adoption? Cox (2002)
(cited by Aleke et al., 2011) opines that agribusinesses are no different
than other firms in terms of the role ICTs play in their operations and
productivity. However, the available literature suggests that the rationale
for ICT adoption in agriculture may differ. As noted above, Galliano and
Roux (2003) found that the percentage of French agro-food firms and
non-agro-food firms using both intranet and extranet was quite similar,
though their respective motives for adoption were different.
The types of adopted technology may also differ. For instance, analyzing
Spanish companies, Bayo-Moriones and Lera-López (2007) found that
agricultural companies had fewer intranet access points and PCs per
employee than manufacturing companies and a smaller share of their
workforce used computers and e-mails (size of the company and other
variables controlled in their model). Agricultural companies were, however,
more likely to own videoconferencing equipment. Communication over
longer distances seems, therefore, important for these firms. In contrast,
they found no differences in the use of websites.
The study focused on a sample of companies located in Navarre, Spain,
an export region for high quality wines and horticultural products.
Because of the specific attributes of this region –high-value products
for export markets– they acknowledge their results cannot necessarily be
applied to other regions or countries. Their analysis shows that agricultural
companies are not automatically less engaged in ICT adoption. Similar
10



70

Encuesta de Hogares sobre la Disponibilidad y Uso de Tecnologías de la Información (Household Survey on
the Availability and Use of ICTs), INEGI (Instituto Nacional de Estadística y Geografía), Mexico DF, Mexico.
Data disaggregated by federal state are available only for 2010.

Information and communication technologies for agricultural...

situations can be found among large Latin American agro-food exporters.
A logit model for Chilean agriculture shows that exporters are more willing
to use the Internet (CEPAL-FAO-IICA, 2011). On the other hand, the
above-mentioned studies suggest that companies engaged in agricultural
activities might be interested in different sorts of technology than those
operating in other industries; hence, it is important to cover a large number
of different technologies in studies of ICT adoption in agriculture
The agro-food sector is a multi-actor sector and the adoption of ICT
does not take place in isolation. Some of the ICTs used in agriculture
are developed by the life sciences and the food processing industry. ICT
adoption in other segments of the value chain may also induce ICT
adoption by agricultural producers.
Not surprisingly, given the pervasive nature of these technologies, part of
the RD for ICT is performed by sectors other than the ICT sector itself.
For instance, a report estimates that in the European Union around 13% of
the RD for ICT is performed by the pharmaceutical and biotechnology
sectors (EU, 2010). This suggests that the life sciences, closely related
to agriculture and agribusiness (Christensen et al., 1996), are likely to
contribute to specialized ICT innovations. Progress in the agro-food
sector, some authors claim, has resulted primarily from new combinations
of sciences and technologies, and combinations of these with wider
changes in materials, organization, markets and so on (Christensen et al.,
1996). This is evidenced by the varied patenting activities of the largest
multinational food and beverage enterprises, in fields such as agriculture,
agricultural equipment, refrigeration, biotechnology and electronics (von
Tunzelmann, 1998).
Most authors now recognize the importance of geographic and cultural
proximity in stimulating the collaboration between producers and users
of technology. Common language and physical proximity contribute to
exchanges of ideas and experiences that may improve the development
and performance of new technologies and their adaptation to users’
needs. This question has been specifically analyzed in the context of
the technological collaboration between agricultural producers and
their technology providers. Research has shown that such cooperative
efforts have been instrumental in improving the competitiveness of
agricultural producers and related enterprises in certain small countries
(Andersen and Lundvall, 1988). The evidence suggests that geographical
71

Chapter II

proximity between producers of ICTs for agriculture, on the one hand,
and agricultural producers, on the other, may be crucial to ensuring
the adoption and diffusion of such ICTs in Latin America; hence the
importance of a local ICT industry.
As stated, ICT adoption in other segments of the value chain may stimulate
ICT adoption in agriculture. In the case of agribusiness and retail markets,
consumer behavior and values can also play a role. For instance, the value
assigned by some consumers to food traceability may stimulate ICT
adoption in agriculture. Analyses published in the 1980s illustrate the role
played by large retailers in the United Kingdom in the adoption of new
technologies in agriculture and agribusiness (Senker, 1987; Senker, 1989).
Given the expansion of the largest international retailers (Economist,
1995; Reardon et al., 2003) and of very large national retailers in countries
like Brazil, this may be starting to occur in some Latin American countries.
Moreover, the use of ICTs facilitates business-to-business relationships
along the value chain. Some examples are the use of e-mails, teleconferences
and funds transfers. A study conducted in rural Britain concluded that
local businesses used ICTs primarily because of pressures from customers
and suppliers (Mitchell and Clark, 1999). Manufacturing establishments
located in rural areas are likely to provide processing services for
farmers and maintain close contacts with producers. The presence of
cooperatives, whose activities involve both agricultural production and
some degree of processing, is substantial in some Latin American regions.
Moreover, some food and drink “multilatinas” are vertically integrated
or enjoy close relationships with producers (ECLAC, 2005). Contract
farming, quite common in some subsectors of Brazilian and Mexican
agriculture (Echánove and Steffen, 2005; Oman et al., 1989), may facilitate
technology transfer and promote “entrepreneurial proximity” (De Propris,
2001; UNCTAD, 2001). Manufacturing and service establishments play
an important role in stimulating ICT adoption in agriculture. In the
future, researchers might wish to request a disaggregation of the abovementioned information by types of areas. In our view, ICT adoption in
Latin American agriculture cannot be fully understood without taking a
systemic approach to the value chain.

72

Information and communication technologies for agricultural...

F. Conclusions
While the ECLAC/OSILAC initiative suggests that data collection on
ICT in Latin America is likely to improve in quality and comparability,
current information makes difficult to reach solid conclusions. In spite
of problems in comparability and in distinguishing the rural and the
agricultural, the data point to the existence of an important gap between
patterns of rural and urban adoption, which is more marked than that
between different types of urban setting. The hypothesis that ICTs will
spontaneously bridge physical and cultural distances is thus not supported
by the data available for rural Latin America.
On the other hand, international research on ICT has confirmed a tendency
to technological leap-frogging which belies the life-cycle understanding of
diffusion which was also seen to be operating in Latin America. The mobile
phone does not depend on the prior existence of a fixed-line phone and
rural adoption rates in the former case approximate more closely to urban
patterns. The original combination of technologies was also in evidence as
radios were linked in to on-line information systems on agricultural prices
to the benefit of peasant communities. The development of Internetcapable mobile phones opens new possibilities for the diffusion of the
Internet in rural Latin America.
In spite of intra-regional heterogeneity, the existence of regional
differences which largely coincide with the predominance of specific
farming patterns and land tenure structures makes it possible to identify
greater rates of adoption among larger commercial farms. Research
findings suggest, however, that this may be compensated by levels of
organization. Isolation, rather than farm size would therefore seem to be
more important. Indeed, the decision to adopt ICTs appears to be closely
related to the social and professional environment of the adopter. Age is
another important factor with the urban–rural gap being less pronounced
among the young, probably as a result of school ICT adoption. Income
and education would also seem to be important influences on adoption.
These conclusions suggest the need for public policy initiatives, especially
concerning services used by businesses.
Many of the existing data sources have information on adoption at the
individual household level. The public availability of ICT is, therefore, not
taken sufficiently into account. Analysis of farm-level adoption, in its turn,
73

Chapter II

has had to rely more on individual case-studies with the accompanying
difficulties of generalizing the results. More importantly, perhaps, the
focus on farm-level adoption needs to be situated within a more systemic
dynamic both in terms of location, market orientation (domestic market
or exports), and types/degrees of integration into value chains. In this
way, the influence of demands from export markets, the co-evolution
of knowledge production systems and ICT adoption, and upstream/
downstream knock-on effects can be better evaluated.

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76

Information and communication technologies for agricultural...

III. Trends and potential uses of ICTs
in Latin American and the Caribbean
agriculture
Raul Hopkins, Mônica Rodrigues and Monica Rinaldi

A. Introduction
The aim of this chapter is to take a closer look at a number of the more
important ICTs used in activities related to agriculture and to classify them
according to how they affect performance in the agricultural sector. The
classification system has been inspired, to some extent, by a chapter in
OECD Information and Technology Outlook 2010 (OECD, 2010) about
measuring and evaluating the environmental impacts of ICTs. Here, the
author’s classification structure and terminology have been adapted and
used to categorize the ICT uses discussed, according to the nature of their
impact on agriculture:
(a) Systemic impacts (third order effects): These uses have very important, but
indirect, impacts on agricultural productivity. Most of them are generic and
not unique to agriculture and affect factors like the flow of information,
public policymaking and administration and risk management. We have
selected two groups: ICT uses related to the flow of information and the
policy environment and those related to risk management.
(b) Enabling impacts (second order effects): Uses in this category facilitate
processing financial transactions and marketing in the agro-food chain.
Again, these uses are not necessarily specific to the agricultural sector and
77

Chapter III

they do not directly affect productivity, but they are improving efficiency
and reducing transaction costs throughout the value chain, improving
access to markets and creating new market opportunities.
(c) Direct impacts (first order effects): This category encompasses ICT
applications that have a primary use in agricultural production processes,
with direct impacts on the sector’s productivity and efficiency. These uses
are linked to either the introduction of new, better inputs in agricultural
production or an improved employment of usual resources.
The classification of each ICT use is also tied to the extent of its diffusion
in the agricultural sector. In the first two categories (the two larger circles
in figure III.1), the degree of diffusion is highest, but the direct impact on
production processes is low, e.g., websites and online communities. ICT
uses such as precision agriculture which have direct, significant impacts on
productivity, which are much less widely diffused, fall within the smallest
circle in the figure.
The classification is inherently imperfect due to the significant overlaps
between ICT uses. An example is branchless banking, one of the major
recent innovations which use ICTs in rural areas. The development of this
strategy has been greatly facilitated by a number of online communities
and there has been a significant process of sharing and learning via the
Internet (a systemic impact). Nonetheless, because of the nature of its
effects it has been included in the category of enabling impacts. Similarly,
several elements of precision agriculture have also had an impact on risk
management and agricultural sustainability. Indeed, one of the features of
precision agriculture is that it simultaneously improves productivity and
sustainability. However, its most substantial effect is its direct impact on
productivity and efficiency.
A distinction should be made between the use of ICTs in various fields
and the development of core technologies. These technologies are, among
others, Geographic Information Systems (GIS), Geographic Positioning
Systems (GPS), communication devices, and a variety of software and
web applications. This chapter focuses on how farmers and agricultural
organizations are making use of ICTs in a number of fields, but it is clear
that this use is conditioned by the development of the core technologies
that underlie any ICT application.
78

Information and communication technologies for agricultural...

Figure III.1
A framework for examining the effects of ICTs on agriculture
Systemic impact:
information sharing and policy
environment
Systemic impact:
managing risk
Enabling impact:
rural finance and marketing

Direct impact:
productivity and efficiency

Source: Prepared by authors.

Even though this chapter does not analyze the evolution of these core
technologies, a table relating ICT uses in agriculture and the technologies
that make them possible is presented at the introduction of each section.
The analysis of different ICT uses also exhibits a similar structure along
the whole chapter. First, a brief description of how the combination of
ICTs is giving rise to new opportunities in agriculture is made. Second,
where secondary sources of information are available, we present an
assessment of the level of diffusion of the ICT uses in Latin America.
Third, we make a description of relevant experiences of the ICT uses in
the region. Finally, an appraisal of the main opportunities and challenges
for the diffusion of ICT uses in Latin American and the Caribbean (LAC)
agriculture is made.

B. Systemic impacts: Information
sharing and the policy environment
ICT tools like Internet, radio, mobile phone, information sent via text
messages, etc. are gaining importance as instruments to support decision
making in agricultural systems in LAC. The long distances and isolation
of rural areas make efficiency in communications crucial to reduce
transaction costs, including the cost of travelling and the cost of obtaining
information. It also makes agriculture a more environmentally sustainable
activity, due to the reduction in the need for transportation.
79

Chapter III

The adoption of Internet in agricultural activities, and more specifically the
use of social and global networks, enables farmers to better plan, decide and
act on the agricultural processes. Several studies (Manes, 2004; Fountas et al.,
2005; Blu, 2007; Leon and Best, 2008) have showed how the use of ICTs
in agriculture can link users, improving farm management. ICT tools like
Internet can connect users around the world who can thus be more informed
and work together from different places in an easy and relatively cheap way.
In the case of agriculture, this promotes a better monitoring and control,
even at a distance, of different stages of the production process. The use
of Internet is also gradually transforming the way farmers relate to public
agencies, either as tax payers, beneficiaries of public policies and citizens.
In localities with deficient Internet connections farmers tend to use mobile
phones for real time communication and to receive and send data. Nowadays
mobile phones are also becoming a tool for farmers to obtain information
on the efficiency of different agricultural practices. In some rural areas of
developing countries, however, even the use of mobile phones can be limited
by a deficient coverage, high price and low quality of the service and by limited
skills and technical knowledge of farmers. Even though these barriers have
been addressed and sorted by a number of policies to widen connectivity and
telephony access in developing countries, the use of more traditional ICTs
like radio and television is still predominant in most areas. Their potential to
support the delivery of information and services should thus not be ignored.
Besides Internet and mobile phones, through which farmers and
agricultural experts can share their results and estimations, the use of more
advanced ICTs like GPS, sensors and cameras mounted on aircrafts and
satellites also allow a better assessment of the output level of basically any
crop, with important impacts on food security monitoring. Some effects
of the agricultural activity on the environment –regarding, for instance, its
land use, the impact on water sources and other natural resources and its
carbon footprint– can also be more easily assessed by the use of advanced
digital imagery technologies and geographic systems.
This section analyses the potential of ICTs to improve the sharing of
information that can be useful to farmers, be this information provided
by their peers, public agencies or the civil society. The use of ICTs in
virtual communities, electronic government and monitoring systems for
food security and environmental protection is thus considered. Table III.1
shows the related ICTs corresponding to each of these use fields. The
80

Information and communication technologies for agricultural...

availability and efficiency of yhese technologies condition the possibilities
and the evolution of the uses analyzed.
Table III.1
ICT uses and related technologies to improve information sharing the policy
environment in agriculture
ICT Use

Virtual
communities

Electronic
government

Environmental and
food supply
monitoring

Data origin

Data
collection

Data storage/
management

Data access/
exploration

Data
processing

Communication

Mostly
users

Internet
connected
computers
and smartphones

Public and
private
websites

Subscribed
or free
webpages;
digital
multimedia
(video, audio,
etc.)

Managed by
administrator
or moderator
based on
previously
agreed rules

Chat, instant
messaging,
forums, surveys,
e-mail alerts

Public
agencies
and users
(individuals,
civil society,
businesses,
employees)

Internet
connected
computers,
tracking
systems,
PDAs, SMS,
telephone,
fax, etc.

Secured
public
agencies or
outsourced
websites

Universal,
protected/
authenticated
access;
portals and
platforms
containing
information
and/or
services
(payments,
certificates,
extension,
etc.)

Different
standards
for public
and sensitive
(personal or
confidential)
information
regarding
data integrity,
encryption
and authentication

Two-way
commu-nication
between public
agencies and
users based on
online forms,
e-mail, instant
messaging,
forums, surveys,
chat, TV and
radio

Public
agencies,
private
companies
and civil
society

Geographic
Positioning
Systems
(GPS),
sensors,
radiometers,
spectrometers,
digital
cameras,
online forms
and polls

Public and
private
websites
powered by
Geographic
Information
Systems
(GIS)

Mostly free
webpages;
mapping,
visualization
and analysis
of spacetemporal
variables,
web-GIS,
spatial data
mining

Mathematical
and spatial
models, GIS

Online visualizations, e-mail
and SMS alerts;
forums, TV and
radio

Source: Prepared by authors.

1. Virtual communities

A virtual community is a group of people that share common interests, ideas
and feelings over the Internet or other collaborative networks. The term is
attributed to Howard Rheingold who created one of the first major Internet
communities, called “The Well”. In his book, The Virtual Community11, Rheingold
11



http://www.rheingold.com/vc/book/

81

Chapter III

defines virtual communities as social aggregations that emerge from the
Internet when enough people carry on public discussions long enough and with
sufficient human feeling to form webs of personal relationships in cyberspace.
In agriculture, virtual communities play a key role in knowledge management,
helping the process of organizing, sharing and disseminating technical
information. They hold great potential for rural areas because they provide
a way to overcome the geographical dispersion of rural producers and
entrepreneurs. As such, virtual communities have been both an enabling
tool and an output of many agricultural development projects. As showed
on table III.1, virtual communities are basically constituted by user data with
some administrator intervention and enabled by ICT developments like
email, newsgroups, chat, message boards and instant messaging.12
a. Current situation in Latin America and the Caribbean

Virtual communities are fairly widespread in LAC, although their
dissemination has taken place mainly in urban areas. However, over the
past few years a number of agricultural online communities have been
created in the region, several of which are discussed below.
The most important constraint in rural areas to taking advantage of
virtual communities is insufficient Internet access. According to a study
of the International Telecomunications Union (ITU), 83% of rural
households in Latin America and the Caribbean have access to electricity,
38% to telephones, but only 3% to the Internet (ITU, 2008). Please refer
to chapter II of this publication for a much more detailed discussion of
the diffusion of these core technologies.
b. Relevant experiences

An excellent summary of best practices is GFAR-FORAGRO-IICA
(2007), on which this section is partially based. In 2006/2007, FORAGRO’s
Technical Secretariat prepared a compilation of success stories on the use
of ICTs for technological research and innovation aimed at agricultural
development. 13 Four of the cases that were chosen for publication are
12



13



82

A discussion about types of virtual communities is found in Boettcher (1999). See also the Full Circle
Associates’ set of resources, http://www.fullcirc.com/resources/online-community-toolkit/
FORAGRO is the Forum for the Americas on Agricultural Research and Technology Development.

Information and communication technologies for agricultural...

summarized in this section: (i) the Agricultural Information System for the
Cauca Valley in Colombia (SISAV) (see box III.1); (ii) The National Voice
Network, a tool for technological innovation and research at the Bolivarian
Republic of Venezuela’s National Agricultural Research Institute (INIA);
(iii) The Electronic Potato Network (REDEPAPA); and (iv) The Virtual
Network on Rural Agro-Industry (PRODARNET).14
Box III.1
YOAGRICULTOR (FIA-BID Project)
Improving the competitiveness of small farming companies through
the use of Information and Communication Technologies (ICT)
From 2008 to 2010, the Foundation for Agricultural Innovation (FIA) of the Chilean
Ministry of Agriculture together with the Inter-American Development Bank (BID),
carried out the project called “Improving the competitiveness of farming small
companies through the use of Information and Communication Technology (ICT)”.
The overall aim of this project was to contribute to the inclusion of both micro and small
rural companies into the national and international food markets, by strengthening the
competitiveness of rural agriculture through ICT solutions that improve the access
and use of relevant information related to the decision making process.
The project started by creating partnerships with different groups of small farming
companies working with four production areas: berries, corn, wine and honey. All of
them are located in two regions of Chile: O’Higgins and Maule.
The development of this project made possible the creation of four virtual communities of
producers working in the mentioned fields. These virtual communities were implemented
on a computer system called “YOAGRICULTOR” (Available at: http://www.yoagricultor.
cl). The farmers are currently in charge of the “YOAGRICULTOR” system.
This project has been regarded by participants, professionals and advisors as an
innovative and arduous work. In addition, this work has been valued and recognized
because it was done using the language of the farmers and taking into account their
own needs, contexts and concerns.
Finally, another outstanding element in this project was the “technical itinerary”, which
emerged from the “YOAGRICULTOR” system for each field. It improves the farmer’s
making decisions process with regards to the production, selling and productive
planning stages based on “the natural cycle”. In sum, the technical itinerary gives this
project an added value, which allows small farmers to organize, design and guide
their work based on their own experiences and knowledge.
Source: Francine L. Brossard - FIA-BID Project Director.

14



The first two cases (“REDesastres: a contribution to the management of health disasters involving plants and animals”
and “An early warning system for Asian soybean rust, Paraná State, Brazil”) are discussed later in this chapter.

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Chapter III

• Twenty agricultural institutions have come together to share their
information resources on the Internet, through the electronic portal
known as the Cauca Valley Agricultural Sector Information System
(SISAV).15 It allows participating institutions to publicly disseminate
their knowledge through online databases. They also share georeferential information as well as information about the people and
institutions involved in the agricultural sector in the Cauca Valley
region, from small farmers to international consultants and heads
of institutions. SISAV promotes the use of the Internet, fostering
e-commerce, disseminating knowledge about strategic issues in the
region and encouraging the emergence of virtual communities.
• The National Voice Network has enabled the National Agricultural
Research Institute of the Bolivarian Republic of Venezuela (INIA)
to establish a voice network over its existing data transmission
infrastructure by means of digital telephone switchboards that can
reach the most remote rural areas via the Internet. The project is
coordinated by INIA’s general management with the participation of
technicians at 25 Agricultural Research Centers covering 18 of the
22 states in the country. Thanks to this application of ICTs, farmers,
researchers, technicians and professionals throughout the Bolivarian
Republic of Venezuela interact through individual and conference
calls, describing and comparing agricultural research experiences and
promoting innovation and development.
• The Electronic Potato Network (REDEPAPA) hosts a virtual community
centered on potato production in Ibero-America. REDEPAPA gathers
and disseminates information about the potato through its website.16
It has also created online forums and developed training materials for
transferring information using ICTs. REDEPAPA uses a variety of
tools: a website, an electronic newsletter, an email list, a blog, a wiki,
electronic forums, a news and content syndication service (RSS) and
e-mail alerts.
• Finally, the purpose of the Virtual Network on Rural Agro-Industry
(PRODARNET)17 is to establish a virtual space for the exchange
and dissemination of information among producers, businesspeople


17

15
16

84

http://sisav.valledelcauca.gov.co/.
http://redepapa.org.
www.prodarnet.org

Information and communication technologies for agricultural...

and technicians about issues related to rural agro-industry, which has
allowed the development of a collective knowledge base. The network
is based on the premise that the most valuable information comes from
people’s experiences. It connects those who are looking for solutions to
their problems with those who can help. Created in October 1996, the
network started with 20 members, using a server at the Interamerican
Institute of Cooperation for Agriculture (IICA) headquarters,
and relies on the Majordomo electronic mailing list program.
The mailing list format is well-adapted to this purpose and has made it
possible to establish a virtual community that operates within Yahoo!
Groups with the following functions: (i) dissemination of general news
about the performance of the rural agro-industrial sector in LAC; (ii)
announcements of events (courses, seminars, meetings); (iii) responses
to questions about technical and business issues; (iv) hosting a virtual
showcase for marketing agro-industrial products; (v) an online forum;
and (vi) a contact mechanism.
Another outstanding experience refers to the online training programme
for agricultural extension workers conducted by Manuel Mejia Foundation
in Colombia. Manuel Mejia Foundation is associated with the National
Federation of Coffee Producers, which has been engaged in training
activities for agricultural producers since 1960. Manuel Mejia Foundation, in
turn, has a large background on distance learning and, more recently, online
training. In 2004 the Foundation started a programme of online training
for extension workers in the coffee sector, which also included researchers
from CENICAFE (the National Center for Colombian Coffee Research).
The programme uses Blackboard, the technological platform developed
by SENA (the National Learning Center), to disseminate around twenty
courses that comprise the core of the training programme, classified in
four thematic areas (coffee technology, rural extension, economics and
management). Extension workers have also access to two additional basic
courses: informatics and coffee institutions. This experience has been used
as a basis to develop other online training projects, some of them aimed at
agricultural producers in areas like maize and gourmet coffee production,
commercialization and community mediation.
c. Potential and current challenges

Virtual communities, such as those presented in this section, have
enormous potential as they allow: (i) the exchange of information among
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Chapter III

member producers; (ii) the development of links and partnerships among
participants; and (iii) the provision of mechanisms to facilitate learning
and skills development. In addition to the cases summarized here, there
are rural virtual communities in various countries in Latin America and the
Caribbean. See, for instance, the list of programs and projects included
in the appendix of GFAR-FORAGRO-IICA (2007), most of which are
virtual communities.
The major barriers to the development of virtual communities in rural
areas in Latin America are limited Internet access and insufficient digital
literacy18. The international literature (see, for example, Thomson, 2004)
cites the following as critical factors in creating such communities: (i) the
role of the facilitator, which is labor intensive and requires a great deal
of effort in terms of planning and contact with users; (ii) the size of the
virtual community (larger virtual communities have a greater impact, but
they encounter difficulties in establishing and maintaining relationships
among their members); and (iii) the need to develop relevant content in
order to increase and sustain membership and member involvement. The
“build it and they will come” approach taken in many cases has often
resulted in failure.
It has been acknowledged that in developed countries farmers massively
use virtual communities for learning together about common issues. This
pattern is however far from the reality of most developing countries,
due to limitation in connectivity and equipment as well as constraints in
skills and technical knowledge of farmers and rural areas. Developing the
ability of farmers for using ICTs as a tool for collective learning is a major
challenge in agricultural countries, especially if the aim is to involve older
farmers. Improving their skills to use ICTs implies in some cases to start
by providing formal education; however, this can also be done through
the implementation of friendly tools and services especially developed to
meet their needs and skills. The benefit of incorporating older farmers in
the use of ICTs include the codification and eventual transference to new
generations of a tacit, invaluable knowledge that otherwise might be lost.

18



86

A simple correlation analysis is consistent with the enormous potential of networks in rural areas. The figures
reported by ITU (2008) show that there is a positive correlation between the degree of rurality and the use of
social networks (as a percentage of the families with Internet access).

Information and communication technologies for agricultural...

2. Electronic government

E-government is the use of information and communication technologies
for government operations and for providing public information and services
to users, primarily through Internet applications.19 ICT tools related to
e-government include: Internet, electronic records management, software
programs for public administration, government sites offering a variety of
information to users, digital payment services and other online procedures
and electronic forums and consultations. These tools can be classified in
three groups: government-to-government (Intranet, electronic records, public
administration software); government-to-users (information and payment
services); and government-to-citizens (electronic forums and consultations)
(Christensen and Laegreid, 2008). Bersano (2006) discusses the indicators used
to measure the degree of e-government development. She distinguishes three
levels: e-administration, e-policies and e-society services. The development of
e-government represents a paradigm shift as summarized in table III.2.
Table III.2
E-government: a Shifting paradigm in public service delivery
Bureaucratic paradigm

E-government paradigm

Orientation

Production and cost efficiency

User satisfaction and control,
flexibility

Process organization

Functional rationality,
departmentalization, vertical
hierarchy of control

Horizontal hierarchy, network
organization, information
sharing

Management principle

Management by rule and
mandate

Flexible management,
interdepartmental team work
with central coordination

Leadership style

Command and control

Facilitation and coordination,
innovative entrepreneurship

Internal communication

Top-down, hierarchical

External communication

Centralized, formal, limited
channels

Mode of service delivery

Printed material, and
interpersonal interaction

Electronic interactions

Principles of service delivery

Standardization, impartiality,
equity

User customization,
personalization

Multidirectional network with
central coordination, direct
communication
Formal and informal direct
and fast feedback, multiple
channels

Source: Ho (2002: 437).

19



For a review of definitions and functions of e-government see Lee et al. (2008).

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Chapter III

E-government can play a critical role in improving the efficiency and
competitiveness of agriculture: reducing costs, modernizing and optimizing
the provision of public services and facilitating the timely transmission of
critical information to farmers and intermediaries. ICTs can also be important
tools for increasing government transparency and promoting and facilitating
public participation in policy design, implementation and evaluation.
a. Current use in Latin America and the Caribbean

In most government agricultural agencies in the LAC region, ICTs are
increasingly being used to gather, store and disseminate information and
to provide services.20 However, the literature assessing e-government,
particularly in agriculture, is rather limited.21 The available studies on
innovative practices (see, for example, United Nations, 2006) are generic
in terms of sectors and make no specific reference to agriculture.
There are, however, important exceptions. Nagel (2009) examines the
development of ICTs in Chilean agriculture as part of the Chilean
government’s digital agenda, formulated in 2003 and revised in 2004, for
the period 2004-2006. Acting on this agenda, the Ministry of Agriculture
established a set of strategic objectives that included: improved rural
connectivity and access to infrastructure, greater support for the use of
georeferencing in agriculture, promoting precision agriculture and the
development of information platforms and virtual communities. The
following table summarizes the progress made in implementing the ICT
agenda in the agricultural sector by public agencies and institutions in Chile.
In addition, there are a number of initiatives to coordinate efforts between
different agencies such as the Mesa TIC MINAGRI, coordinated by
the FIA; Mesa Satelital, coordinated by CIREN; and Mesa de Información
Georeferenciada, coordinated by ODEPA. One program, managed by the
Agrarian Innovation Foundation (FIA) to coordinate and centralize digital
information available through the information platform i+D+I (Research,
20



21



88

The e-government practices in Latin America examined elsewhere in this chapter are: electronic tax payment
(Argentina, Chile, Peru and Uruguay), government websites (Argentina, Colombia, Peru); customs systems
(the Plurinational State of Bolivia); procurement systems (Brazil, Chile, Uruguay); citizen assistance service
centres and time-saver centres (Brazil) (United Nations 2006: 305-321). See also IACD (2003), which makes
reference to a similar list of innovative practices in Chile, Brazil and Mexico.
This is not the case in other regions where there are several studies that examine the information and services
provided by government agricultural websites, such as Lee et al (2008) which compares the government agricultural
websites in China, Korea, Taiwan and USA. Ntaliani et al. (2010) proposes a framework for providing online services.

Information and communication technologies for agricultural...

Development and Innovation), is aimed at improving public access to
agricultural information dispersed among different sources, facilitating
decision making and contributing to capacity building on digital issues.
Table III.3
Online services provided by government agricultural agencies in Chile
Services provided
Information on government activities, services offered and news

Number of
institutionsa
10

Electronic publications including thematic reports

6

Statistical information and maps

3

Agricultural prices and related information

3

Videos on specific topics (including training and best practices)

5

Information on tenders and bids

6

Source: Prepared by authors on the basis of Nagel (2009: 23-44) and a review of the websites of the ten government agencies
working in areas relevant to the agricultural sector.
a
The institutions are: ODEPA (Oficina de Estudios y Políticas Agrarias), INDAP (Instituto de Desarrollo Agropecuario),
SAG (Servicio Agrícola y Ganadero), CIREN (Centro de Información de Recursos Naturales), FIA (Fundación para la
Innovación Agraria), INIA (Instituto de Investigaciones Agropecuarias), CNR (Comisión Nacional de Riego), CONAF
(Corporación Nacional Forestal) and INFOR (Instituto Forestal).

Most e-government initiatives in the region are related to the delivery
of online services to citizens, from the display of news, statistics and
information on public policies, including the monitoring and impact
assessment of public programmes to, in some cases, the accomplishment
of procedures. The webpage of the Ministry of Agriculture and Rural
Development of Colombia22 is an example of these initiatives.
Additionally, there are several projects in the region to improve the quality
of services offered by government agency websites, including ministries
of agriculture.
• One such project is Standardization and Updating of the Websites
of Salvadoran Government Institutions. Its specific goals are to
improve the quality of government websites, in conformance with
e-government best practices and the Salvadoran government’s
international commitments to implementing e-government, and to
standardize government websites, applying a uniform web policy to

22



www.minagricultura.gov.co.

89

Chapter III

all government agencies. The project includes the implementation of
61 international standards and a common navigation system and the
regulation of technological aspects of web 2.0 practices, which are of
particular importance for the organization of forums, the development
of social networks, blogs and so on. Box III.2 below summarizes
the findings in ECLAC (2011) pertaining to the implementation of
e-government in LAC. A similar initiative is underway in Ecuador.
Box III.2
The implementation of e-government in agriculture in LAC
Based on the findings of an ECLAC study on the level of implementation of e-government
(EG) in the region’s ministries of agriculture, LAC can be divided into three groups:
(1) Countries like Brazil, Chile, Colombia, and Mexico, which have made slightly
more progress with ICTs. They have established procedures for implementing
e-government and the respective ministries are working hard to incorporate them,
although they are not yet fully implemented.
(2) Countries that have enacted e-government legislation but are still developing the
procedures or general agreements for implementation, such as Costa Rica, El Salvador,
Paraguay, Peru and Uruguay. Although the ministries of agriculture in these countries are
gradually adopting the procedures or agreements that have been approved, there are
processes not yet in place due to factors beyond the control of the ministries. For example,
in most cases the units in charge of administering and implementing EG procedures do
not have decision-making powers or the technical and economic resources required.
(3) The other countries in the region have not yet established the mechanisms for
implementing e-government and have no agency in charge of administering and
implementing EG procedures. Although most of the ministries have ICT equipment
and applications, it is very basic (word processors, spreadsheets, e-mail, and so on)
and has little impact on management processes.
Source: ECLAC (2010).

• In Mexico the Information System for the Rural Sector (SISER)
and the Single Information Registry System (SURI), both developed
by the Secretary of Agriculture, Livestock, Rural Development,
Fisheries and Food (SAGARPA), are examples of the efforts some
countries in the region are making to bring e-government practices to
the administration of public programmes for the rural areas. These
systems operate at all administrative levels, from national to municipal,
and display online information on the requirements and procedures to
accede to the public programmes managed by SAGARPA. They also
90

Information and communication technologies for agricultural...

keep the records of producers that have applied to these programmes,
facilitating future applications and the monitoring of the resources
invested, and deliver impact assessment studies of some programmes.
• Regarding the design of public policies, one example is the on-line
public consultation system used by the Ministry of Agriculture and
Livestock (MAG) of Costa Rica to design the Public Plan for the
Agrifood Sector and Rural Development 2010-2021 (MAG, 2010).
b. Potential and current challenges

The literature on ICTs use is traditionally focused on the private sector.
However, this has changed in the last ten years with the increasing
recognition of the importance of ICTs in the public sector and the use of
e-business models as a means to improve the quality and responsiveness of
services provided to citizens (Ndou, 2004). The adoption of e-government
technologies in LAC could significantly improve government efficiency,
responsiveness and access to public services.
ECLAC (2010) assessed the development of e-government in LAC,
particularly in the following areas: online services, public procurement, tax
administration and electronic payments. The report also highlighted a number
of challenges faced in providing public services using ICTs. To address them,
the report concluded that progress must be made in the following areas:
• Training government personnel and end-users in the use of online
applications and tools;
• Increasing the amount of information available online and the
number of interactive applications for public procurement and other
government services;
• Promoting the mobile broadband availability of electronic
administrative transactions;
• Ensuring that all municipalities have a broadband connection and
provide community content;
• Encouraging public administration coordination and interoperability
based on open standards.
These challenges are even greater in the agricultural sector due to: (i)
insufficient Internet coverage in rural areas; (ii) low levels of education
in general and particularly in information technology; and (iii) insufficient
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Chapter III

equipment and software in government agencies, particularly outside
capital cities. In addition, attitudes and practices prevailing in public
agencies can be obstructive. As noted by Basu (2004), “E-governance
is more than just a government website on the Internet. The strategic
objective of e-governance is to support and simplify governance for all
parties; government, citizens and businesses.”
3. Environmental and food supply monitoring

Table III.1 summarizes the main ICT tools related to environmental and
food security monitoring. These include:
• Remote sensing infrastructure: monitoring agricultural and water
resources by using high-resolution radiometers and moderate-resolution
imaging spectrometers generally placed aboard aircraft and satellites.
• Data analysis and communication devices: PCs, personal digital
assistants (PDAs), servers, mainframes, network databases and
software are used for environmental monitoring and food security
analysis, including information gathering, modeling and mapping. GIS
can help to establish cross-sectoral communication by providing tools
for storing and analyzing statistical data and integrating databases into
the same formats and map projections.
• Communication infrastructure: information can be distributed via the
Internet and other communication channels to farmers, consumers
and citizens and made available on web portals and interactive maps
(ITU, 2009).
Georeferentiation is an essential tool in remote sensing and geographic
analysis. It can be defined as the process of assigning a geographic
location (latitude and longitude) to a geographic feature. A geographic
information system (GIS) allows the display of information on a map.
Modern GIS technologies use a variety of digitizing techniques to store
information. Hard-copy maps or surveys are transferred into a digital
medium through the use of a computer-aided design (CAD) program
with geo-referencing capabilities. Satellite and aerial images are now the
main source of geographic data.
This visual information improves the monitoring of the agricultural
process and its effects on the environment, the landscape and the
populations of plants and animals. Georeferentiation is also frequently
92

Information and communication technologies for agricultural...

used as a support tool for decision-making and can be found as a core
or enabling technology in many ICT uses in agriculture, like precision
agriculture and management systems.
a. Current use in Latin America and the Caribbean

Government agencies and NGOs in the region use GIS to predict droughts,
monitor water resources, visualize remote-sensing information, model data
from multiple sources, evaluate economic and environmental impacts, share data
and maps between agencies, comply with planning and reporting regulations
and educate and advise communities via online services (ESRI, 2008). ICTs
are increasingly used by environmental ministries and agencies, NGOs and the
public to promote environmental management and protection.23
Examples of government initiatives include those of the Ministries of the
Environment and similar institutions in Brazil,24 Costa Rica25 in and Trinidad and
Tobago.26 Regarding food security monitoring, several countries in the region are
taking advantage of the global systems already in place (see table III.4).
Table III.4
Food monitoring and early warning systems in Latin America
and around the world
Initials

Name

Website

GIEWS

FAO Global Information and Early Warning System

www.fao.org/giews

FEWS NET

USAID Famine Early Warning System

GMFS

Global Monitoring for Food security

VAM

World Food Programme Vulnerability Analysis and
Mapping

one.wfp.org/operations/vam/
about_vam/what_vam.html

MARS FOOD

Monitoring Agriculture with Remote Sensing (EC/JRC)

www.marsop.info/marsop3

EARS

Environmental Analysis and Remote Sensing

AP3A

Alerte Précoce et Prévision des Productions Agricoles
(CILSS/Agrhymet – Sahel, only in some African countries)

SADC

Regional South African Early Warning System for
Food Security

www.fews.net
www.gmfs.info

www.ears.nl
www.case.ibimet.cnr.it/ap3a
www.sadc.int/fanr/aims/index.php

Source: GMFS, http://www.gmfs.info.

23





26

24
25

A list of environmental ministries and other public sector institutions in LAC can be found at: http://www.
revistafuturos.info/ciberoteca/ministerios/ministerios.htm.
http://www.mma.gov.br/sitio/.
http://www.minae.go.cr/.
http://www.mphe.gov.tt/.

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Chapter III

b. Relevant cases

ICTs can be used to improve the measurement of the stock of biodiversity,
increase public awareness and promote the protection of biodiversity. They
can also further voluntary data collection efforts through the development
of collaborative systems that incorporate tools to facilitate data collection,
access and validation (Gouveia et al, 2004).
The Fire Information for Resource Management System (FIRMS) integrates
remote sensing and GIS technologies to deliver fire location and burnedarea information to natural resource managers and other stakeholders
around the world. FIRMS is funded by NASA and builds on Webfire
Mapper, a collaboration between the University of Maryland and NASA,
which provides near real-time information on active fires worldwide,
detected by the MODIS rapid response system. The Webfire Mapper
integrates satellite data with GIS technologies for active fire information
and makes it available to the public through the website and email alerts.
Local and regional fire monitoring systems are available for Canada, South
America, Mexico and South Africa (Grasso, 2009).
An interactive mapping service based on Google maps and imagery from
INPE, the Brazilian Space Research Institute, has been available since
September 2008. Individuals can contribute with information from the
ground, and receive reports on forest fires and illegal logging, making it
one of the most used websites in Brazil.27 The information received has
led to a number of legal initiatives and parliamentary enquiries.
Box III.3
CONABIO: Using ICTs to promote a better understanding
of biological diversity in Mexico
The National Commission for Knowledge and Use of Biodiversity (CONABIO) is an interministerial commission, which was formed in 1992. Nine ministries participate: Agriculture,
Livestock, Rural Development, Fisheries and Food (SAGARPA), Social Development
(SEDESOL), Economy (SE), Public Education (SEP), Energy (Sener), Finance and
Public Credit (SHCP), Foreign Affairs (SRE), Health (SSA) and Tourism. The Technical
Secretary is held by the Minister of Environment and Natural Resources (SEMARNAT).
CONABIO’s mission is to promote, coordinate, support and carry out activities aimed at
increasing awareness of and protecting biodiversity. CONABIO sponsors basic research

27



94

see www.inpe.br/queimadas/.

Information and communication technologies for agricultural...

that generates and compiles information about biodiversity and acts as a publicly
accessible source of information. CONABIO is a bridge between academia, government
and the general public that promotes the conservation and management of biodiversity
and is a catalyst for biodiversity protection through local action and initiatives.
CONABIO implemented and operates the National Information System on Biodiversity
(SNIB), provides data, information and advice to various users and participates in
global biodiversity information networks in compliance with Mexico’s international
commitments on biodiversity. It also supports the conservation and sustainability of
biodiversity through a variety of activities in which ICTs play a critical role, providing
interactive platforms for its rich and extensive database of environmental resources,
scientific collections, climatic mapping and learning resources.
Source: CONABIO. For further information go to http://www.conabio.gob.mx/

In Colombia, Acciones Ambientales S.A. specializes in developing software
applications for environmental monitoring and control. Specific software
products developed include SIGAM (for integrated environmental
management); SERCA (for environmental control); RESPEL (for
hazardous waste); and software for environmental education. The
company’s goal is to reduce the consumption of non-renewable natural
resources and encourage the adoption of environmental best practices.
In Mexico the National Commission for Knowledge and Use of
Biodiversity (CONABIO) has developed the National Information System
on Biodiversity (SNIB) to provide data, information and consultancy
services and to promote a national information network on biodiversity.
SNIB is critically important to Mexico, which is second in the world in
terms of ecosystem types and fourth in species richness. SNIB activities
include (see box III.4): (i) gathering data from national and international
biological collections; (ii) maintaining an inventory of taxonomic activity;
(iii) monitoring ecosystems through remote sensing techniques; and
(iv) administering a network of national and foreign experts.
REDesastres is a virtual community created in Cuba in 2006 to provide
real-time information and alerts on weather and biodiversity conditions.
It also provides forums and training for experts and professionals from
areas including agriculture, public health, science and the environment. This
network has been extended to the Bolivarian Republic of Venezuela and
operates through the website,28 where members can register and participate.
28



http://redesastre.inia.gob.ve/.

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Chapter III

Box III.4
Studying the impacts of climate change on agriculture
with a web-gis environment
Within the Envirochange Project-Italy (2009) a new WEB-GIS environment (ENVIRO)
was developed to study the impacts of climate change on agriculture at regional level.
The project focuses on global change and sustainable management of agriculture
in highly developed environment. It aims at assessing the short-term biological,
environmental and economic impact of climate change on agriculture at the regional
level (Trentino), particularly on quality and pest management that are more likely to
be influenced by climate change also in short term.
ENVIRO is a modular platform. Modules are Open Source, follow international Open
Geospatial Consortium (OGC) standards and are implemented as follow: enviDB is
the database for spatial temporal data, enviGRID allows users to navigate through
data and model in space and time, enviMapper is the web interface for decision
makers, a state of the art client to map vulnerability to climate change at different
aggregation scales in time and space, finally enviModel is the web interface for
researchers that provides a platform for processing and sharing environmental risk
models using web geoprocessing technologies following OGC standards.
Source: Prepared by the authors.

Regarding food security, ICTs can be used to estimate yields and production
levels, to forecast food shortages and to disseminate information on stock
and trade, allowing governments to act ahead implementing policies to
avoid or minimize food supply crisis. In terms of experiences, the Famine
Early Warning System Network (FEWS NET)29, founded in 1985 by the United
States Agency for International Development (USAID), is a 25-country
collaborative effort to provide early information on food security issues.
It analyzes market prices, plant diseases and weather data to predict food
insecurity probabilities and issue alerts. One of the tools used by FEWS
NET is a software application called “Population Explorer”30, which
shows the population in any part of the world by simply indicating the
area of interest on its map. The software allows FEWS NET to estimate
the number of people vulnerable to potential food shortages. Other food
security monitoring systems are the ones presented in table III.4.

29
30




96

http://www.fews.net.
www.populationexplorer.com.

Information and communication technologies for agricultural...

c. Potential and current challenges

Information and communication technologies facilitate data collection,
validation, access, research and communication. They make it possible
to create platforms that support public participation in environmental
and food security monitoring efforts because they promote collaboration
among stakeholders and allow the inclusion of volunteer-collected data.
However, it is important to evaluate the performance of ICT-based tools
and methodologies to promote citizen participation. In the same vein,
easy-to-use tools need to be developed to support public participation.
Gouveia et al. (2004) state that developments in mobile telephony
and interactive TV are promising for promoting environmental and
food security collaborative monitoring. They stress that designing a
Environmental Collaborative Monitoring System (ECMS) should consider
three platforms to collect, access, explore and communicate environmental
data (personal computers, mobile phones and interactive TV), as well as
accommodating different platforms for data input and access.

C. Systemic impacts: managing risk in agriculture
Agriculture is extremely vulnerable to adverse weather conditions and agrometeorological risk, not to mention the effects of price volatility on farmers’
income. Uncertainty in agriculture is mostly linked to weather and market
conditions (price, demand and stock levels, for instance). One way of reducing
this uncertainty is improving knowledge and forecasts on weather, production,
demand and prices at the local level. Among the several objectives of risk
management in agriculture one of the most important ones is to be aware
of the occurrence of potentially harmful weather conditions such as frosts,
hailstorms, floods, etc. Another objective that has been gaining importance in
the last years is to increase the knowledge on agricultural markets behavior.
A third important source of risk in agricultural value chains refers to
the quality and safety of products delivered to manufacturers and final
consumers. When these requirements are not accomplished in one segment,
the whole value chain can be affected by consumers’ lawsuits and boycotts,
resulting in important losses to producers, manufacturers and retailers.
Modern ICTs have both improved weather modeling and forecasting
capabilities and enabled much better real-time access to critical
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weather, market and value chain information, even in remote locations.
This section analyses the potential of ICTs to help farmers manage
agriculture-related weather, market and human health risks. It considers
the following uses of ICTs: in weather forecasts and early warning
systems, in marketing information and in traceability systems. Table
III.5 below displays the ICT uses considered in this section and their
corresponding core or enabling technologies.
Table III.5
ICT uses and related technologies to improve risk management in agriculture
Data
storage/
management

Data
origin

Data
collection

Weather
forecasting
and Early
warning
systems

Public
agencies,
private
companies,
NGOs,
individuals

Weather
stations,
satellites,
aircrafts
and ships
equipped
with digital
sensors,
radars and
cameras

Public and
private
websites

Marketing
information
systems

Public
agencies,
private
companies,
NGOs

Internet,
intranet and
extranet
connected
computers

Traceability
systems

Public
agencies
and private
companies

Tracking
systems
include
digital
records,
barcodes,
Radiofrequency
identification
(RFI) tags
and readers;
Internet,
intranet and
extranet
connected
computers

ICT Uses

Data
access/
exploration

Data
processing

Communication

Mostly free
webpages;
visualization
and analysis
of spacetemporal
variables

Mathematical and
analogue
models

Online
visualizations,
e-mail and SMS
alerts; TV and
radio, phone
calls

Private
websites,
intranets
and
extranets
powered by
dedicated
software

Authenticated
access to
marketing
information
and tools
to plan and
manage the
marketing
aspects of
the business

Dedicated
software
such as
Enterprise
Resource
Management
(ERP),
Supply
Chain
Management
(SCM) and
Customer
Relationship
Management
(CRM)

Two-way
communication
between the
enterprise staff,
partners along
the value chain
and customers
based on
e-mail, instant
messaging,
chat, surveys,
phone calls

Public and
private
websites,
intranets
and
extranets

Authenticated
access to,
mapping and
visualization
of product
information;
Electronic
Product
Code (EPC)
network

Dedicated
software,
Geographic
Information
Systems
(GIS)

Two-way
communication
between public
agencies,
private
companies, their
partners along
the value chain
and customers
based on
online forms,
e-mail, instant
messaging,
chat, phone
calls

Source: Prepared by authors.

98

Information and communication technologies for agricultural...

1. Weather forecasting and early warning systems

Agriculture is a climate and weather dependent activity and uncertainty in
the sector is in many cases linked to atmospheric unpredictable conditions.
ICTs can be used to reduce this source of random variability by increasing
the awareness of the occurrence of potentially harmful weather conditions
and natural disasters such as frosts, hailstorms, floods, etc. ICTs can also
be used to improve the knowledge on local climate and the path and
effects of climate change on crops and animals.
ICTs can help reduce uncertainty in weather forecasting due to a
progressively faster increase in the capacity of computers and other
tools to manage and model large datasets. With the currently available
technology some farmers can have access to a more accurate and timely
(local) weather information than the one provided by meteorological
public services. While weather alarms or alerts can reach virtually any
farmer via radio, a service of local weather information sent via short
message services (SMS) can also be hired in many areas. Individual weather
stations are more sophisticated options. Local information provided by
private weather stations can be gathered and modeled to make advices to
be delivered to farmers in real time, via Internet or mobile phones.
The use of mobile phones to communicate information concerning
weather conditions to producers has been described as one of the main
outputs of several projects around the world. Not only the use of inputs
like water and agrochemicals can be optimized by the employment of
opportune and accurate weather information; human and material losses
can also be avoided by taking preventive actions ahead of the occurrence
of extreme weather conditions.
ICTs have improved the ability to predict natural-disaster related events
and quickly distribute information to those potentially affected.31 ITU is
the leading United Nations agency for information and communication
technologies and operates the Global Observing System for weather
monitoring and early warning (ITU, 2010). It includes: (i) weather satellites
that track the progress of hurricanes and typhoons; (ii) weather radars that
31



This section deals mainly with the management and dissemination of information related to extreme weather
conditions and natural disasters through early warning systems (EWS). The topics examined are those usually
included in the EWS literature (see for example Grasso, 2009). The analysis of the warning systems related
to pests and weeds can be found in the last section of this chapter.

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track the progress of tornadoes, thunderstorms, and the effluent from
volcanoes and major forest fires; (iii) radio-based meteorological systems
that collect and process weather data; (iv) satellite systems that gather
environmental information; (v) terrestrial and satellite communication
systems that issue early warnings for natural disasters and disseminate
information on disaster relief operations. Thanks to these and other
technologies, it is now possible to better predict and prepare for naturaldisasters related events or harmful weather conditions. This is especially
important in the developing world where the deadliest events causing
natural disasters occur —earthquakes, floods, cyclones, droughts— and
which is home to approximately 85% of the world’s population.
a. Current use in Latin America and the Caribbean

National Agricultural Research Institutes (INIAs) in LAC countries
like Argentina, Chile, Peru, Brazil and Uruguay have been developing
decision-support, weather-based tools with an interdisciplinary approach,
implemented at regional or national levels.
In Argentina the Association of Agricultural Engineers of the Cordoba
Province (AIASEC) provides real time services to advice producers when the
conditions are not ideal to perform some agricultural procedures (e.g. when
the wind speed is not adequate for spraying or when the weather is propitious
to the occurrence of diseases). In Peru a PAHO project use mobile phones
to deliver agricultural information in real time, using Datadyne’s services
to interchange data and inform about the weather and the best time for
agricultural practices. At the international level, the International Research
Institute for Climate and Society (IRI) at Columbia University works on the
development and implementation of strategies to manage climate related
risks and opportunities in Latin America, in sectors such as agriculture, food
security, water resources and health (Fiondella, 2007).
Each LAC country has to deal with specific natural-disasters related
events, but there is a greater risk for Central America and the Caribbean
due to their tropical position and exposure to seasonal tropical storms and
hurricanes. The United Nations, through GIEWS and USAID (FEWS
NET), among others, continuously monitors weather patterns via satellite
images and can identify populations at risk and send warnings to the
respective countries. Table III.6 shows some global initiatives to monitor
climate and weather conditions and to help act ahead of natural disasters.
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Information and communication technologies for agricultural...

Table III.6
Early warning systems for extreme weather conditions
in Latin America and around the world
Initials

Name

Website

CIIFEN

International Research Centre on “El Niño”

www.ciifen-int.org

CEPREDENAC

Centro de Coordinación para la Prevención de los
Desastres Naturales en América Central

www.sica.int/cepredenac

SATCA

Sistema de Alerta Temprana para Centroamérica

www.satcaweb.org

DMC

Drought Monitoring Centres (SADC/IGAD)

http://www.sadc.int/dmc/

Source: GMFS, http://www.gmfs.info.

b. Relevant cases

Floods are the deadliest natural hazards and are currently increasing in
frequency; however, as noted by Grasso (2009), there is a lack of flood
monitoring and warning systems, especially in areas of the less developed
world prone to serious flooding - Bangladesh, Brazil, China, India, Nepal,
and West Africa. In addition, on a global scale, flood-monitoring systems
are more developed than flood early warning systems. Existing technologies
for flood monitoring must be improved with a view to increasing prediction
capabilities, flood warning lead times and incorporating effective EWS.
In Central America, El Salvador, Guatemala, Honduras and Nicaragua
use telemetric EWS32 for a number of rivers prone to flooding. The
Bolivarian Republic of Venezuela, Colombia and some other South
American countries also use them to detect the potential for flooding.
Colombia, Ecuador, Mexico, Montserrat and Nicaragua lead efforts in
EWS for volcanoes. Cuba, the Dominican Republic Jamaica, Mexico,
the Netherlands Antilles, Panama, and several South American countries
operate weather radars as part of their EWS for floods. Ecuador uses
an EWS to send text messages to coastal inhabitants, alerting them to
potential extreme weather events.
Regarding climate change monitoring, it is now possible to model the spatial
distribution of varieties using an open source framework and other ICT
32



Telemetric warning systems are remote monitoring systems that send signals (via radio, cellular or telephone
line) when certain event occurs.

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Chapter III

tools to simulate IPCC (HADCM3) climate change scenarios (Golicher
and Cayuela, 2007). Only ten years ago the capacity of the best available
computer was not able to process the necessary information to obtain those
forecasts. In Brazil, thanks to this recently available computer capacity,
the yield of irrigated rice in climate change scenarios could be simulated
(Walter et al, 2010). Other projects around the world are also using GIS and
other ICTs to assess climate change impacts on agriculture and to prescribe
adaptation and mitigation practices for farmers (see box III.4).
c. Potential and current challenges

One of the most relevant roles for ICTs in early warning systems is to
reach the greatest number of people as soon as there is news of a possible
disaster. Newer technologies —the Internet and mobile communication
devices— can greatly improve the effectiveness of EWS. Coupled with
their role in monitoring and predicting potential catastrophic events,
they hold out great hope for reducing the toll in human life and property
damage that results from natural disasters.
While modern ICTs have greatly improved our ability to monitor, predict
and warn, much more needs to be done. The challenge is to transform
climate and weather data into information that results in appropriate
agronomic and preventive recommendations that can properly and timely
reach farmers. Further work is thus needed at least in the following areas
(Grasso, 2009):
(i) Filling existing gaps: Prediction capabilities for a number of natural
hazards like landslides, droughts and forest fires need to be improved.
Flood prediction systems require improvement. There are ongoing efforts
to develop better systems in all of these areas.
(ii) Capacity building: Basic early warning infrastructures and capacities are
needed in the parts of the developing world most affected by natural
disasters. Key objectives are: (a) development of research, monitoring and
assessment capacities, including training in assessment and early warning
systems; (b) access to scientific information, including information
on state-of-the-art technologies; (c) education and awareness-raising,
including networking among universities with programs of excellence in
the field of ICTs and emergency management; (d) training courses for
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Information and communication technologies for agricultural...

local decision makers; and (e) mechanisms for bridging the gap between
emergency relief and long-term development.
(iii) Bridging the gaps between science and decision-making and strengthening
coordination and communication links: The application of scientific and
technological advances in modeling, monitoring and predicting capabilities
could significantly improve early warning systems. A major challenge is to
ensure that early warnings result in prompt responses. ICTs can play a key
role by helping to ensure that information is effectively disseminated in
forms accessible to end-users.
The cost of equipment for early warning systems in LA is one of the
remaining challenges in the region. Although many countries possess at
least some kinds of low-tech early warning systems, international and
regional cooperation is vital for minimizing the consequences of natural
disasters. In some cases, there is a lack of trained personnel to manage and
maintain the equipment as well as a lack of scientific understanding about
the dynamics of natural phenomena and their consequences.
2. Market information systems

Market risk in agriculture is linked to changes in prices of outputs and inputs
after farmers have engaged in production. Agricultural markets, especially in
the case of main commodities, are globally integrated. Farmers producing
in one region can thus be affected by events occurring in other remote,
not connected regions via international prices. Due to the complexity
of agricultural markets and their high volatility, as well as the length of
agricultural production cycles, farmers’ actual returns can be very different
from returns expected at the moment they invested in production.
Beyond international quotations, prices paid to farmers are also affected
by a combination of local conditions such as distance to markets, transport
infrastructure, market concentration and access to relevant information
on prices, supply and demand, among others. Access to reliable, timely
information about crop prices and trends can help farmers —especially
small scale rural farmers— to decide where and when to sell their products.
It also puts them in a better position to negotiate with intermediaries,
reducing information asymmetries.

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ICTs can help producers receive the information they need in a number
of ways. Government agencies, farmers’ organizations and NGOs often
set up online national and regional price information systems that include
current market prices. The systems can expand their reach by sending
market information via SMS to cell phones or through local radio and TV
broadcasts to reach communities that are more isolated.
a. Current use in Latin America and the Caribbean

Most governments in the region have implemented policies and
programmes to address agricultural market risk and asymmetries,
many of them based on ICTs. These initiatives are usually Agricultural
Market Information Systems (AMIS) intended to increase efficiency and
transparency in agricultural markets and to promote the competitiveness
of agro-businesses by providing information on harvest estimates, market
prices, volumes traded in agricultural markets and market trends. Beyond
government initiatives, private systems can also be found in the region,
usually supported by farmers’ and traders’ organizations. They can be
either public goods or subscription services.
b. Relevant cases

In the Plurinational State of Bolivia, three NGOs33 located in different
parts of the country collect prices from the main regional markets on a
daily basis and transmit them via the Internet to rural information centers
managed by farmer associations. The information is then disseminated
through twice-daily radio broadcasts in the local language. It is estimated
that the broadcasts can reach about 75% of the farmers in the region.
Some programmes, in addition to broadcasting prices and other useful
information, offer seminars on how to interpret prices and exchange rates.
In Chile, where cell phone use has increased dramatically, price information
systems are taking advantage of existing technologies to reach small
farmers. One example is the information system developed by ODEPA
(Oficina de Estudios y Políticas Agrícolas), from the Agriculture Ministry,
which uses Short Message Service to deliver price information to farmers.

33



Fundación Acción Cultural Loyola (ACLO), Instituto de Capacitación del Oriente (ICO) and Centro de
Promoción Agropecuaria Campesina (CEPAC).

104

Information and communication technologies for agricultural...

Another example is Agroportal,34 an ODEPA website that stores price
information from the main produce markets in Santiago. Similar initiatives
to send price information to farmers have been developed in Argentina,
Costa Rica, Ecuador and Peru.
In the Caribbean, the Jamaica Agriculture Market Information System
(JAMIS)35 was developed by the Ministry of Agriculture and Fisheries,
with support from the USAID, CDC Development Solutions and App
Venture, to collect and disseminate agricultural commodity prices in local
and regional markets on a weekly basis. The information is collected at
farms through handheld devices and uploaded to a national database that
can be accessed through a website.
An important collective effort to facilitate the exchange of agricultural
market information among LA governments is the Market Information
Organization of the Americas – MIOA (see box III.5).
Box III.5
The Market Information Organization of the Americas (MIOA)
MIOA is a cooperative network comprised of government agencies (or those
designated by them) whose principal objective is collecting, processing, analysing
and disseminating agricultural market information. With 28 member countries, its
purpose is to promote market transparency through the timely, systematic exchange
of information. Goals of the network include:
•

Creating mechanisms that facilitate the exchange of agricultural market
information among the member countries

•

Facilitating the exchange of technical expertise and identifying training
opportunities to enhance member countries’ market information systems

•

Working toward the harmonization of the methodology, technology and
terminology used in gathering market data

•

Promoting the concept that timely and reliable market information contributes to the
efficient marketing of agricultural products and helps to identify market opportunities
Source: MIOA (http://www.mioa.org/).

34
35




www.agroportal.cl
http://www.ja-mis.com/CompanionSite/home.aspx

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Chapter III

c. Potential and current challenges

Mobile phones are a fast and effective way to provide up-to-date information
to decision makers. As technology improves and new applications are
developed, systems are evolving and offering a broader range of services,
reducing transaction costs and allowing farmers to make better market
decisions. There are a number of experimental efforts aimed at improving
access to agricultural information systems using mobile telephony.
Descriptions of these systems can be found in electronic forums on the
subject (see box III.6 below).
Market information services require a large initial investment and entail high
operating costs in order to keep their data accurate and up-to-date. Often,
organizations providing these services receive support from donors to
share the costs and risks involved. Given these circumstances, an important
challenge is to develop viable business models to ensure that the provision of
services becomes sustainable once outside support is gone (USAID, 2010a).
Box III.6
The use of mobile telephony in agricultural market systems
In recent years, there have been significant innovations in the use of cell phones
for the collection and dissemination of agricultural information. Several electronic
seminars discuss this and one excellent source is e-agriculture, a global community
facilitating dialogue and sharing resources on the use of ICTs for sustainable
agriculture and rural development.a
The following electronic forums organized by IICA Uruguay and the International
Development Research Centre (IDRC) also provide valuable information about
recent innovations in mobile telephony and agricultural market information systems
in the region: “Tecnología Móvil en el Sector Rural y Agroalimentario: Experiencias
Internacionales y Oportunidades para Uruguay” (6-19 July 2010); y “La telefonía
movil y la democratización en los Mercados Agrícolas” 13-21 October 2011).
Examples of systems currently in use include:
DatAgro’s system in Chile, supporting agricultural production through SMS;b
In Argentina, the cell phone alert system, Sistemas de Alerta a teléfonos celulares
(INTA)c, and Agromensajes in Peru.d
A summary of the results of the most recent electronic forum on the subject in LAC
can be found at Fossatti (2011).
a

106

Source: Prepared by authors.
See http://www.e-agriculture.org/mobile-telephony-rural-areas.
b
http://www.datadyne.org/.
c
http://www.youtube.com/watch?v=dne3HU8y-Gk.
d http://www.minag.gob.pe/.

Information and communication technologies for agricultural...

3. Traceability systems

The international community is increasingly demanding greater care to ensure
food quality and safety, especially since the mad cow disease outbreak in 2005.
The demand for new controls has increased, especially now that new valueadded attributes such as organic practices, GMO-free, fair trade, eco-friendly
and others have become increasingly important in marketing food products.
Traceability is no longer just a marketing tool, but a requirement imposed by
consumers and governments. It is linked to food safety as food is processed in
systems with widely varying production standards and usually travels greater
distances to markets, crossing borders and cultures (Eckschmidt et al., 2009).
Food traceability refers to systems that enable consumers, producers and
regulatory agencies to follow the path of a given food item in the supply
chain from the end market back to its origins at the farm. The ISO
(International Organization for Standardization), which develops voluntary
international standards for products and services, defines traceability as the
“ability to trace the history, application, or location of that which is under
consideration” (Golan et al, 2004a). Traceability systems are a tool to help
firms manage the flow of inputs and products to improve efficiency, product
differentiation, food safety, and product quality (Golan et al, 2004b).
ICTs play a critical role in ensuring the quality of food products through
computerized systems that record each step in the process, from cultivation
and harvest to storage, transportation, marketing and delivering to final
consumers. Electronic systems for tracking inventory, purchases, production
and sales are becoming an integral part of modern agro-food systems.
Traceability systems in the agro-food sector generally employ labels or barcodes
for product identification. The need for accuracy and efficiency has prompted
the development of new technological tools for traceability management.36
Traceability systems employ the use of a unique piece of data (e.g., order
date/time, a serialized number), generally using a barcode or Radio Frequency
Identification (RFID), which can be traced through the entire production
flow. The traceability software can audit information at any point in the
system to find a particular product or transaction. Traceability has enabled
rapid source identification and recall for plant or animal food products that

36



One of the most promising alternatives to traditional solutions is Radio Frequency Identification (RFID)
technology (Gandino et al, 2009).

107

Chapter III

may have been contaminated. Moreover, adopting a traceability system can
increase production efficiency by reducing paperwork and enhancing the
ability to quickly generate reports and identify problems. Such systems can
also reduce costs by improving inventory control, thereby reducing waste.37
Traceability systems are also used in the food processing sector, for
instance, to promote Good Manufacturing Practice (GMP) and Hazard
Analysis and Critical Control Points (HACCP) in slaughterhouses,
meat processing plants, packing and other industrial areas. Additionally,
traceability systems are essential tools in the certification of geographical
origin and sustainable production processes as well as in identity
preservation and product marketing, which enable producers to earn
price premiums for sustainable, certifiable, and identifiable specialty
food products. Geographic Indication of Origin (GIO) products are
certified as originating in a delimited territory or region where a noted
quality, reputation or other characteristic of the good is attributable to its
geographical origin (Giovannucci et al., 2009). The market for specialty
food, environmentally and socially friendly products, though still relatively
small, is well established in developed countries and is an increasingly
important niche for LA agricultural producers. Traceability has a crucial
role to play in tracking and certifying eco-friendly, fair-trade and GIO
products and validating adherence to environmental standards. These
trends are creating opportunities for value-added products in agriculture.
a. Current situation in Latin America and the Caribbean

Since 2006, many Latin American countries have adopted traceability
systems38, mainly to increase the international competitiveness of their
exports. This is a work in progress as producers and local farmers are
still learning about and just beginning to implement traceability systems.
Systems for domestic markets are much less developed. According to
Thomas Eckschmidt, founder and CEO of PariPassu, a Brazilian traceability
advocate and solutions provider, the gap is much wider in Latin America
between the large, modern operations focused exclusively on exports and
smaller farms that sell primarily to domestic markets (see box III.7). The
37



38



For examples of available traceability systems see HarvestMark http://www.harvestmark.com/solutions.aspx
developed by YottaMark and the Demand Driven Supply Chain and Business Intelligence http://www.getapp.com/
demand-driven-supply-chain-and-business-intelligence-application developed by One Network Enterprises.
Since 2005, it is mandatory in the European Union to use traceability systems for all food that go to the market.
In the U.S. and Canada it is optional. However, since 2002 the U.S. has had bio-terrorism laws that put severe
restrictions on imported food.

108

Information and communication technologies for agricultural...

lack of computers and Internet access are challenges, as are the lack of
understanding of what traceability is and why it matters to the grower.39
b. Relevant cases

It is worth noting that even though countries started implementing
traceability systems to be more competitive at the international level,
they are now extending traceability to domestic markets. The Brazilian
supermarket chain Pão de Açúcar offers their clients the ability to find the
farm that produced the food they sell, right from its website.
In Uruguay the Ministry of Livestock, Agriculture and Fisheries (MGAP)
has created a compulsory national traceability system for livestock, the Sistema
Nacional de Información Ganadera (SNIG)40, comprised of more than 75,000
participants in the agricultural and industrial sectors, including producers,
intermediaries, livestock auctioneers and slaughterhouses. In a gradual process
that began with the individual radio frequency identification (RFID) and
registration of all calves born after 2006, and culminated in July 2011 with the
inclusion of the rest of the livestock population, SNIG now has information
on more than 11.5 million animals in its database (Rebufello et al. 2011).
In Chile, agricultural exporters face the challenge of complying with the high
standards required by European markets to ensure the safety and traceability
of food products. Chile aims to consolidate and improve its position as a
leading exporter of food products, so the need for product traceability
has led to the creation of the Food Traceability Project, funded by the
Implementation Fund of the EU-Chile Association Agreement. The main
goal of this project is to develop a national traceability system for foodstuffs
to guarantee compliance with international standards. The centre’s laboratory
has invested in state-of-the-art equipment worth nearly 1 million Euros. It
uses more than 90 analytical tests for fruit, meat, milk, salmon, water, wine
and other products.41 Both Brazil and Chile have developed eco-labels for
marketing products to environmentally-conscious consumers.42
Food Extra is a social network created in Argentina that was built to
connect food consumers and food producers. Traceability is central to


41

42

39
40

http://www.freshfruitportal.com/2010/11/09/connectivity-a-key-hurdle-for-traceability-in-latin-america/
www.sing.gub.uy
See more details http://ec.europa.eu/europeaid/documents/case-studies/chile_food-traceability_en.pdf
A summary of the Chilean experience can be found in Ayala (2010).

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Chapter III

Food Extra’s purpose. Food Extra provides consumers with information
about processing methods and product origin. It provides consumers with
information such as product origin, production and processing methods,
and details about the company(ies) involved. Users can write comments
and product reviews. Food Extra is also a forum where the various players
in the food chain can interact and forge trade relationships.
Supermarkets are now dominant players in most of the food sector in
Latin America, having increased their retail market share from an estimated
10-20% in 1990 to 50-60% in 2000. Supermarkets are engines of market
development and are contributing to the adoption of technologies such as
traceability (Reardon and Berdegue 2002; Reardon, 2009).
Box III.7
The PariPassu traceability system in Brazil
PariPassu is a provider of technology solutions for agriculture and has focused on
traceability for the last three years. Its name means “step-by-step” in Portuguese (not
to be confused with the Latin phrase that is used as a financial term for “on an equal
footing”). According to Thomas Eckschmidt, founder of PariPassu, it reflects the core
concept behind traceability: start simple and keep it simple.
In 2010, PariPassu moved into new sectors such as beef, pork, chicken and eggs,
based on the expertise it developed in traceability systems for honey and seafood.
PariPassu’s revenues have been growing 40% annually. They were the winners of
the Successful Entrepreneur Award for 2010.a

a

Resources: See The Little Green Book of Food Traceability: Concepts and Challenges. Originally published in Portuguese, it is now available in English
and a new edition is currently under preparation.
The award is the result of a partnership between Pequenas Empresas  Grandes Negócios (“Small Companies  Big Business”, a monthly magazine
with a weekly television program) and the Entrepreneurship and New Business Center of the Getulio Vargas Foundation, sponsored by Visa.

c. Potential and current challenges

In countries that are already using traceability for their exports the next
step is to offer local consumers the same ability to trace their food. This
process will be easier for products sold at supermarkets that have the
technologies to process the information. However, in some countries there
is a cultural preference on the part of consumers to buy fresh products
in traditional markets. It would be valuable to promote the modernization
and technological development of these markets as well.43


43

Useful references are http://www.regoverningmarkets.org/, http://www.freshfruitportal.com, http://www.omafra.gov.on.ca,
and http://www.agrositio.com/. See also Vorley and Proctor (2008). http://mitsloanblog.typepad.com/springtrip2010/page/3/.

.110

Information and communication technologies for agricultural...

In most of Latin America, food comes from small farmers who do not
possess the resources or expertise to implement high-tech tracing systems.
Access to the Internet, computers and the know-how to apply them to
farming are the biggest hurdles in expanding traceability beyond the
largest exporters.
When deciding how to allocate scare capital resources farmers tend to
focus on investments in managerial and operational efficiencies; however
producers must not let factors related to production keep them from
moving forward on traceability solutions and controls or the transition
will be more painful down the road (Eckschmidt et al, 2009).
Box III.8
The use of geographic information systems to differentiate
eco-friendly products
The U.S. Geological Survey (USGS) Earth Resources Observation Satellite Data
Center, funded by USAID, is assisting coffee producers in Latin America and Africa
in the development of ArcIMS software-based certification and marketing systems.
In the Dominican Republic, Codocafe, the Dominican Institute for Agrarian and
Forestry Research, coffee cooperatives, USAID, and the EROS Data Center are
working together to implement certification and marketing tools based on agricultural
practices and conservation and biodiversity protection standards, using databases
and tools provided by ArcGIS and ArcIMS.a The ArcIMS application developed by
the project contains data and geo-referenced positions of more than 2,000 farms
producing specialty coffee, or with the potential to do so.
Individual coffee farms are mapped with handheld GPS devices and a wide range of data
is collected for each farm, including geographic and climatic conditions, socioeconomic
data, and production information related to harvesting periods, certification issues, and
types of protective trees. The data are converted to digital maps and displayed together
with other spatial information, such as protected areas, forest cover, shade relief,
topography and hydrography. Other specialty coffee online mapping projects initiated
by EDC in Peru and Ethiopia follow a similar approach (Vorley and Proctor, 2008).
Thanks to these technologies, coffee traders in the United States or Europe can consult
the Dominican Republic ArcIMS application to identify farms in specific locations, obtain
contact information and request product samples. Government officials, scientists and
other users with different needs can access the system to find out things like which
coffee farms are located in areas at altitudes unsuitable for coffee production, which
farms have received subsidies or which have been affected by specific coffee pests.
a

Source: Prepared by authors.
ArcGIS is a system for designing and managing solutions through the application of geographic knowledge. ArcIMS (standing for
Arc Internet Map Server) is a Web Map Server produced by Esri (http://www.esri.com/).

111

Chapter III

D. Enabling impact: trade and finance
To be competitive in a market firms must be as efficient selling their
products as they are producing them. Marketing and delivering a product
are important sources of competitiveness and can represent most of the
value added to some goods. In the case of agricultural products, the price
paid to farmers tends infact to be a small fraction of the price paid by final
consumers even for non-processed products.
The advances in marketing and trade made possible by ICTs – in essence,
the rise of electronic trade systems (e-commerce) – represented a major
innovation in most value chains in the course of the last decade. They enabled
a significant change in the way firms do business both with other firms
and customers, leading to efficiency gains and cost reductions. Electronic
transaction processes became a new way for firms to increase operational
efficiency and to build competitive advantage. In the case of agriculture, the
United States Department of Agriculture (USDA) identifies four potential
uses of electronic trade systems in the sector: information distribution,
input supply, commodity trade, and logistics/supply chain management.
Compared to other industries, however, the use of electronic trade systems
in the agrifood sector is rather low, especially in the case of business-toconsumers trade. Even though some wealthy regions have experimented
an important transformation of the business environment in the agrifood
sector, with the proliferation of small and medium firms selling directly
to consumers on Internet, the reality of most developing countries is of
a very limited use of this trade channel. Characteristics of agricultural
products such as diversity and perishability seem to explain part of this
moderate rate of diffusion. Other aspects such as the low access of
farmers to Internet and the lack of standard measures to assure product
quality and safety attributes have also be pointed in literature as possible
reasons for a limited development of electronic trade in agrifood markets.
Beyond the suitable ICTs, other assets are required to make electronic trade
systems work. One of them is the access of buyers and sellers to financial
services that can be used to make electronic payments and transfers. The
access of rural and agricultural population to banking and other financial
services has been historically low in developing countries. The high distances
to branches have been a major barrier, as well as cultural resistance and the
informal status of a large share of agricultural enterprises and employees.
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Information and communication technologies for agricultural...

Table III.7
ICT uses and related technologies to enable agricultural business
Data
collection

Data storage/
management

Data access/
exploration

Data
processing

Private
companies
and users

Internet,
intranet
and
extranet
connected
computers,
fixed and
mobile
phones

Private
websites,
intranets and
extranets
powered by
dedicated
software
such as
Electronic
Data
Interchange
(EDI)

Authenticated
access to
product
information
and trade
services
(orders,
payments,
tracking, etc.)

Dedicated
software
and
devices,
EDI

Two-way
communication
between
private
companies,
their partners
along the
value chain
and customers
based on
online forms,
e-mail, instant
messaging,
chat, phone
calls

Private
companies
and users

Internet
connected
computers,
fixed and
mobile
phones,
cash
machines,
point of
sale (POS)
devices,
payment
cards

Private
websites and
POS devices

Authenticated
access to
banking
information
and services
(transfers,
payments,
cash
deposit and
withdrawal,
etc.)

Dedicated
software
and
devices

Two-way
communication
between
private
companies
and customers
based on
online forms,
e-mail, instant
messaging,
chat, phone
calls

ICT Use

Data origin

Electronic
trade
systems

Branchless
banking

Communication

Source: Prepared by authors.

Financial services have also been transformed by the emergence of
ICTs. From the now customary Automatic Teller Machines (ATMs)
to the management of supply chain information and payments using
mobile phones, not only the transactions between businesses have been
transformed, but also the way customers search and contract financial
services, including loans. The results of the emergence of the called
electronic finance (e-finance) include a lower level of intermediation
and information costs and wider access to branchless financial services
(either complementing or replacing usual banks’ services). The impacts on
rural areas, even though still limited, have showed the potential of these
technologies to enable and stimulate economic transactions.
This section aims to analyze the uses of ICTs that can facilitate economic
transactions in agriculture by making available to farmers and other actors
in the value chain (including customers) more efficient forms of searching
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Chapter III

for products and prices, contacting providers and making contracts and
payments. Two main uses of ICTs in agriculture are considered: electronic
commerce and branchless banking. Table III.4 shows the main ICTs
related to these uses. Internet (in business-to-consumers) and intranet
or extranet (in business-to-business) are the most common channels for
electronic transactions but mobile phones and other devices (in points of
sale, for instance) have been gaining importance in the last years. Security
is of paramount importance in these areas and has been both challenged
and improved by ICT developments in e-commerce and e-finance over
the last years.
1. Electronic commerce

Commonly known as e-commerce, electronic commerce encompasses a
broad range of activities, including electronic trading of goods and services,
online delivery of digital content, electronic fund transfers, auctions,
collaborative design and engineering, online sourcing, public procurement,
direct consumer marketing and after sales services (Timmers, 1999). The
amount of trade conducted electronically has grown rapidly over the
past fifteen years. It has benefited from a number of ICT innovations in
electronic funds transfer, supply chain management, online transaction
processing, electronic data interchange, inventory management systems
and automated data collection systems.
The food industry uses e-commerce for both direct sales to consumers,
called business-to-consumer (B2C), and business-to-business (B2B)
transactions. B2B is the most highly developed and widely used of the
two (Kinsey and Buhr, 2003). In the United States, it was about ten times
larger than B2C at the end of the 1990s (Timmers, 1999). Also in that
country, where e-commerce is growing rapidly, sales in the third quarter
of 2010 accounted for 4 percent of total retail sales, according to a Census
Bureau report (Rampell, 2010). By the year 2000, one in 25 U.S. farms had
already bought or sold agricultural products on the Internet and this figure
was growing rapidly (Mueller, 2000). E-commerce is substantially lower in
most LAC for the reasons discussed below.

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Information and communication technologies for agricultural...

a. Current use in Latin America and the Caribbean 44

The estimated value of transactions through electronic commerce (B2C)
in Latin America amounted to US$27.6 billion in 2010 and was expected
to reach US$34.5 billion in 2011 (this figure represents 0.3% of GDP, but
is growing by 20% to 40% a year). If current trends continue, e-commerce
would account for between 10% and 15% of GDP by the year 2020. Much
of the impetus behind electronic commerce in the region currently stems
from the tourism industry (mainly the sale of airline tickets), followed by
the purchase of books, music and electronic devices. The sale of food
and inputs for agriculture plays a limited, but expanding, role. Brazil is
the Latin American leader in e-commerce with 61% of the total in the
region, followed by Mexico (12%), Chile (5%), the Bolivarian Republic of
Venezuela and Argentina.
Table III.8
B2C total consumption in Latin America and the Caribbean
(in millions of US dollars)
2005

2006

2007

2008

2009

2 270
567

3 541
868

4 899
1 377

8 573
2 010

13 230
2 625

Chile

243

472

688

920

1 028

Venezuela (Bolivarian Republic of)

253

490

822

788

907

Argentina

241

378

562

733

875

The Caribbean

387

565

660

755

868

Central America

189

360

499

564

637

Puerto Rico

344

484

445

490

588

Colombia

150

175

201

302

435

Peru

109

146

218

251

276

Others

131

165

203

261

307

4 885

7 542

10 573

15 645

21 775

54.4 %

40.2 %

48.0%

39.2%

Brazil
Mexico

Total
Growth rate

Source: LatinTec Info (2010).

In per capita terms, Chileans are the highest online spenders in the region,
according to data from the Information Society Indicators (ISI) gathered
by the consulting firm Everis in 2010. Retail sales reached US$107 per
44



The eMarket website (www.emarketservices.es in Spanish and www.emarketservices.com in English), is a
non-profit initiative aimed at promoting the use of e-commerce. It includes a useful global directory that offers
higher eMarketplace security assurances and information about what they are and how they work. It also
provides useful suggestions and tips related to sectoral and legal issues.

115

Chapter III

capita in Chile in the first quarter, representing an increase of 48.6% over
the previous year. Second was Brazil (US$49), followed by Argentina
(US$39), Mexico (US$14), Peru (US$14) and Colombia (US$12). There is
a close correlation between per capita online expenditures and computers
per 1000 of population with Chile leading at 370 computers per 1000,
followed by Brazil (262), Argentina (258), Mexico (209), Peru (131) and
Colombia (116).
b. Relevant experiences

There are many interesting experiences of e-commerce of agricultural
inputs and products in the region; some of them are detailed in the
following paragraphs.
In Argentina,45 is a well-developed website for buying products and
services, including agricultural inputs, machinery and veterinary services. It
provides useful market information, quotes from the local grain exchange
and news about commodities important to Argentina such as wheat, meat
and sunflower seeds.
In September 2011, the Jumbo supermarket chain in Chile launched an
innovative method of selling through online stores set up in Santiago
Metro stations. The initiative, called Jumbo Mobile,46 allows subway users
to select from over 100 products which, after being scanned and ordered
by consumers through their smart phones, are delivered to their homes.
These virtual stores offer a wide variety of items from dairy, frozen foods,
bakery goods, meat, and beverages to cleaning products and perfumes.
In Brazil, there are a large number of agricultural websites, several of
which provide electronic commerce services. Among them is RURALBR,
47
Cade Rural,48 Agricola e Pecuaria,49 Agron,50 Rede Rural Centro,51 and
Comercial Rural.52 It is also worth mentioning Rural Centro Mercado,53 a




48

49

50

51

52

53

45
46
47

www.agrositio.com.
http://www.jumbo.cl/supermercado/jumbomobile/.
http://www.ruralbr.com.br/.
http://www.caderural.com.br/v2/.
http://www.agricolaepecuaria.com.br/.
http://www.agron.com.br/.
http://www.ruralcentro.com.br/.
http://www.comercialrural.com.br/
http://www.mercado.ruralcentro.com.br/

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Information and communication technologies for agricultural...

showcase for products and agricultural inputs, which are presented with
additional useful information.54
Box III.9
Latin American Institute of Electronic Commerce, ILCE
ILCE is a network of organizations promoting e-commerce in LAC. E-commerce
chambers created in the region, including those in Argentina, the Bolivarian Republic
of Venezuela, Brazil, Colombia, Chile, the Dominican Republic, Ecuador, Mexico,
Paraguay, and Peru. The Spanish Association of Electronic Commerce and the
Association of Electronic Commerce and Interactive Advertising of Portugal are also
members of ILCE.
The main initiatives of the Institute include an “e-commerce day” for each country
and the region as a whole, e-commerce awards, the development of an e-business
community, training and capacity building, research on the digital economy, a regional
dissemination program and a number of activities promoting links with Europe and
the United States.
Source: ILCE.

c. Potential and current challenges

The development of e-commerce is uneven across the region. The most
mature markets, in terms of e-commerce’s contribution to GDP, are Brazil
at 0.84% and Chile at 0.64% (Visa and América Economía, 2010). Some of
the potential advantages of e-commerce for agriculture are (Wilson, 2000):
(i) Increasing market reach with limited investment by allowing participants
in the agro-food chain to establish links and transact business irrespective
of geographic location;
(ii) Facilitating improvements in transport and logistics by strengthening
links between producers, processors and retailers;
(iii) Improving price transparency. Online access to product and
price information facilitates comparison shopping, promoting price
transparency. Price differentials resulting from geographic location are
also likely to diminish because of increased competition;

54

.



The full list of websites related to e-commerce and related activities can be found at http://www.chuto.net/d/
Agronegocios/Portais_agropecuarios/.

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Chapter III

(iv) Encouraging the formation of online cooperatives. From the farmer’s
perspective e-cooperatives can provide a way to reduce costs through
pooled purchasing. For example, Lavouras (2000) suggests that grower
groups can obtain 30% or more in savings on chemical purchases through
e-marketplaces and buyers report savings of 25-50% on orders; and
(v) Reducing recordkeeping and transaction costs. Specialized vendor
management software can provide single billing for purchases.
Impediments to the development of electronic commerce in agricultural
activities include inadequate access to the Internet, lack of credit cards, distrust
of online payment systems and the fear of getting something other than what
was purchased. Despite their high rate of economic growth, rural areas in Latin
America remain predominantly offline. Providing e-commerce services will
require additional investments in technology. In spite of these barriers, Latin
American businesses are gradually moving ahead in adopting e-commerce and
each new development will further increase the volume of goods and services
traded through the Internet (Visa and América Economía, 2010).
2. Branchless banking and rural finance

Of all the changes occurring in rural areas, the introduction of mobile
devices and the development of branchless banking are probably among
the most radical; they are changing the way financial services are provided
and accessed. The depth and scale of change is such that it has led some
experts to predict that ending financial exclusion is becoming a real
possibility with the use of ICTs.55
As noted by the e-Agriculture Policy Brief (2009), mobile telephony and other
ICT tools used in rural areas effectively reduce the distance between individuals
and institutions, easing the exchange of information. The mobile phone is
no longer just a personal communication device, but an essential means of
communication for taking advantage of economic and social opportunities.
The mobile phone is becoming the most important ICT tool in rural areas.56

55



56



One reason for this optimism has been the success of programs like M-Pesa in Kenya (with an outreach of
80% of the population) and FINE in India (30 million clients and growing rapidly).
The number of mobile phone subscriptions in developing countries has increased from 200 million in 2000 to
3.7 billion in 2010 and the number of Internet users has grown more than tenfold (World Bank, 2011: 4). This
trend is seen in all economic sector.

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Information and communication technologies for agricultural...

Table III.9
Instruments used in branchless banking
Type of
instrument

Key benefits

Examples

Magnetic strip
card

Many people already know how to use these cards,
which are becoming quite popular, particularly in LAC.
Use of cards in point of sale (POS) devices is fairly
intuitive. Not dependent on telecommunications.

Banking
correspondents in
Brazil, Chile, Colombia
and Peru.

Cell phone

No need for cards and POS devices if users already
have a cell phone. Customers can check balances on
their phones. Use of ATM or POS terminals possible,
but with equipment adaptation.

M-PESA in Kenya and
Tanzania. G-Cash in
the Philippines, Eko
in India.

Magstripe card
+ cell phone

Mobile banking customers have the option of using
the card at any existing card-acceptance device
(ATM, POS).

Smart Money in the
Philippines; MTN
Banking and WIZZIT
in South Africa.

Smart card

Account balances can be held in the card, so
transactions can be authorized off-line (devices need to
upload transactions from time-to time). This cuts down
on communication costs and the smart cards work
where there is limited telecom coverage.

Net1 UEPS in
Africa, FINO in India
(both used mainly
for government
payments)

Source: Mas (2009).

It is estimated that in 2009 there were 181 million registered customers
in branchless banking, a figure that by 2010 had risen to 238 million; an
increase of 31% in just one year. A similar expansion took place in the
number of active clients, which rose from 137 million to 185 million in the
same period.57 Behind this growth is the rapid diffusion of the Internet
and mobile telephony. There are four typical operations in branchless
banking: person-to-person remittances (P2P); payment systems (P2B and
G2P)58; e-commerce; and other financial services.
a. Current use in Latin America and the Caribbean

A report by Wireless Intelligence found that Latin America trailed only the
Asia-Pacific region in terms of mobile use in the second quarter of 2010.
The 530 million mobile phone connections in Latin America represent
11% of the world’s users, according to the study. The region surpassed
Western Europe (515 million users) for the first time and also exceeded
the number of connections in Africa (The Latin Americanist, 2010).

57
58




The figures are approximate but give an idea of the magnitude of this process. See Bold (2011).
People-to-business and government-to-people, respectively.

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Chapter III

Only about one-third of the population in Latin America and the
Caribbean has access to formal financial services, but 80% has access to
mobile phones. This represents a significant opportunity for extending
financial services to millions of low-income customers in the region (IFC,
2010). It must be pointed out, however, that mobile phone coverage in
rural areas is substantially lower than in urban areas.59
Table III.10
Latin America: fixed and mobile telephony market share
(percentages of total phone subscribers)
Year

Fixed phones

Mobile phones

1998
2000
2002
2004
2006
2008
2010

74
55
47
35
24
19
16

26
45
53
65
76
81
84

Source: BuddeComm Research (2010) based on ITU, Global Mobile and industry data.

Although the development of branchless banking has been significant in
Latin America, it is still lower than in other regions. Of the 97 initiatives
accounted for in Bold (2011), 19 are located in Latin America and the
Caribbean. Africa and Asia have taken the lead in branchless banking and
their systems are models in the microfinance industry. This is reflected
in the list of “Global Mobile Awards” winners, the prestigious annual
competition organized by the GSMA.60
b. Relevant cases

The need to expand bank coverage in both urban and rural areas has
led many banks in the region to explore different forms of branchless
banking. One of them consists in the opening of counters in existing
small businesses such as grocery stores, drugstores and post offices,

59



60



The figures for the other regions are as follows: East Asia  Pacific 83%, Europe and Central Asia 79%, Middle
East and North Africa 69%, South Asia 47% and Sub-Saharan Africa 42%.
In 2009 and 2011 the “Best Mobile Money Service for the Unbanked” title was awarded to M-PESA (Kenya,
Safaricom), while the best use of mobile technology for social and economic development award was given
to Nuance Communications, Airtel India Consumer T9 Vernacular. In 2010 M-PESA won the “Best Mobile
Service” title, whereas the award for the best use of mobile technology for development went to the Grameen
Foundation, MTN Uganda and Google.

120

Information and communication technologies for agricultural...

among others, connected to traditional branches. These counters allow
clients to realize simple bank operations (withdraws, deposits, transfers
and payments) using electronic cards delivered to them even if they do
not have a bank account. This service is increasingly demanded in rural
areas due to the saving of time and costs related to travelling, which clients
would have to afford in case they needed to visit a branch to realize those
operations. Moreover, it extends banking services to people that otherwise
would not have access to them at all.
Prominent examples of branchless banking in LAC are in Brazil (Bradesco,
Caixa Econômica Federal, Banco do Brasil and Banco Lemon). In October 2009,
there were 149,507 banking correspondents in Brazil, many of whom had
delivery operations for loans and credit cards, among other services. More
than 50,000 of these agents were authorized to open and manage credit
card deposits. In Colombia an experience in this sense is called Bancolombia
A la Mano61 and works since 2006, currently present in almost 1,200 small
businesses. In Chile a similar experience is called Caja Vecina, developed
by BancoEstado62 since 2006, being currently present in more than 6
thousand places all over the country.
In the Bolivarian Republic of Venezuela, a start-up company called Diemo
has launched a mobile banking operation with GSM network provider
Digitel. The service gives rural, generally poor residents the ability to
transfer money wirelessly via a cell phone to a store where a third party
can receive cash. The service is available to any of Digitel’s six million
customers in the Bolivarian Republic of Venezuela and in Colombia.
In Peru, Afi Foundation, with support from the Spanish International
Cooperation Agency (AECI), is assessing ASOMIF (Association of
Microfinance Institutions) partners: Caja Rural de Ahorro y Crédito Nuestra
Gente; Caja Rural Señor de Luren; and Edpyme Solidaridad y Desarrollo
Empresarial. The objectives of the project are to identify barriers to the use
of mobile phones for financial transactions and ways to improve mobile
access to branchless banking.
In Ecuador, the central bank plans to launch a mobile money service. The
program, called Sistema de Pagos Móbiles, is scheduled to begin this year and
61
62




www.grupobancolombia.com.
www.bancoestado.cl.

121

Chapter III

will, for example, allow customers to send money via a short message
service (SMS) to a family member or to pay water and electricity bills
via cell phone. Other initiatives in the region are Tigo Cash, in Paraguay;
NaranjaMo, in Argentina; and Oi Paggo, in Brazil.
c. Potential and current challenges

Branchless banking and mobile telephony can greatly improve access to
financial services for rural farmers. It has a number of advantages: (i)
it can make it cheaper and easier to save, receive loans and make loan
payments; (ii) it facilitates the collection and management of payments by
input suppliers who, in turn, can use mobile money and other ICT tools
to aggregate their orders and process payments; (iii) it can make it easier
and safer for traders to manage transactions and make bank deposits; (iv)
it enables large buyers to pay a very large number of producers faster as
well as manage any credit they offer to such producers; (v) it facilitates
payments for micro-insurance; and (vi) it increases the efficiency and
reliability of voucher services for fertilizer or other inputs. An important
benefit of branchless banking is that it enables producers and others
in the value chain to more easily and cheaply receive remittances from
family members and business partners to help them with cash flow
(USAID 2010a).
Despite its promising future, branchless banking is still in its infancy in
most LAC countries. Obstacles include high costs, particularly for the new
generation of mobile phones, limited network coverage in rural areas,
lack of technological skills, low awareness of the potential benefits, the
limited availability of repair services and regulatory factors. However, it
is expected that many of these barriers will gradually be overcome as a
result of the intensive learning process currently under way. The success
of initiatives in Africa and Asia will also help stimulate the implementation
of mobile banking in the region.

E. Direct impacts: productivity and efficiency
Increasing agricultural productivity based on ICTs is linked to either
the introduction of new, better inputs or an improved use of current
resources. Increasing productivity based on the use of new resources
is not possible to all farmers and regions since it depends on natural
122

Information and communication technologies for agricultural...

resources endowment. Productivity increments based on the better
use of existing resources, in turn, are feasible to basically every farmer
and also promote the parallel reconciliation of agricultural production
with environmental preservation. The predominant strategy in this case
includes a better knowledge of the complexity and spatial variability of
biological and agricultural processes and the adoption of practices that
recognize and take advantage of these particularities.
The complexity of agriculture can be visualized in any single farm with
site-specific conditions whose result is a particular spatial variability
regarding the possibilities of production. To the site-dependent conditions
(weather, soil, water quality and availability, etc.) we can add the differences
in the technological tools and skills managed by producers as well as the
resources available in the system (technical support, financial options,
social networks, etc.). All these sources of variability must be considered
in order to understand the opportunities and challenges that constrain
farmers’ decisions at every moment. As a result, there is no “one-sizefits-all” optimal technology, even for a single farm, due to local and timespecific sources of variability. ICTs can help precise and understand these
sources, identify patterns of behaviour in time and space and promote
suitable practices, reducing uncertainty and increasing both productivity
and profits in agriculture.
Previous sections have analyzed the uses of ICTs in agriculture that have
an indirect impact on productivity and efficiency. This section will focus
on the uses of ICTs more directly linked to the production process. One
of such uses is precision agriculture, a set of ICTs and other technologies
that promote a better management of the spatial variability of agriculture
in order to make the use of inputs more efficient. Other ICT uses
analyzed in this section are precision irrigation, pest and weed control
and agricultural systems management. Table III.11 displays the main ICTs
underlying each use.

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Chapter III

Table III.11
ICT uses and related technologies to improve productivity
and efficiency in agriculture
Data
collection

Data storage/
management

Data access/
exploration

Data
processing

Mostly
private
companies
but also
public
agencies
such as
Agricultural
Innovation
Institutes

Agricultural
equipment,
aircrafts and
satellites
equipped
with
Geographic
Positioning
Systems
(GPS),
sensors,
digital
cameras
and
scanners

Public and
private
websites and
agricultural
equipment
powered by
Geographic
Information
Systems
(GIS)

Paid or free
webpages and
agricultural
equipment;
mapping,
visualization
and analysis
of field
variability,
web-GIS

Simulation,
risk and
decisionsupport
models, GIS

Online
visualizations,
e-mail and SMS
alerts; agricultural
equipment with
variable-rate
technologies

Mostly
private
companies

Internet,
intranet and
extranet
connected
computers

Private
websites,
intranets and
extranets
powered by
dedicated
software

Authenticated
access to
transaction
information
and tools
to plan and
manage the
business

Dedicated
software
such as
Enterprise
Resource
Planning
(ERP),
Supply Chain
Management
(SCM) and
Customer
Relationship
Management
(CRM)

Two-way
communication
between the
enterprise staff,
partners along
the value chain
and customers
based on
e-mail, instant
messaging, chat,
surveys, phone
calls

ICT Use

Data origin

Precision
agriculture,
Precision
irrigation and
Pest and
weed control

Agricultural
management
systems

Communication

Source: Prepared by authors.

1. Precision agriculture

Precision farming, or precision agriculture (PA), is the management of
spatial and temporal variability in order to increase economic returns and
reduce environmental impacts (Blackmore, 2007). It primarily relies on five
technologies: GPS, GIS, remote sensing, variable rate technologies (sensors,
controllers and others) and applications for the analysis of geo-referenced
data, including geo-statistics, spatial econometrics multifactor analysis and
cluster analysis (Chartuni et al. 2007).63 Together, these technologies speed up
the decision-making process in agriculture. Precision agriculture first emerged
63



It should be pointed out, as it is argued later in this paper, that it is possible to think on a “softer” approach to
precision agriculture with less intensive use of these technologies.

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in the United States in the early 1980s. Other precursor nations were Canada
and Australia. In Europe, the United Kingdom was the first to adopt PA,
followed by France.
a. Current situation in Latin America and the Caribbean

The use of PA varies widely by subregion in Latin America and the
Caribbean with significant adoption in the Southern Cone countries,
particularly in Argentina and Brazil. It has spread mainly in extensive
agriculture - wheat, corn, soybean, and sunflower production. It has also
been adopted in specific products and regions in Chile (fruit production
and viticulture), in Mexico (in the north of Sinaloa, Sonora), in southern
Paraguay and in some areas of Uruguay. This uneven adoption is partly
due to its technical and capital requirements (see table III.12).
Table III.12
Adoption of precision agriculture tools in South America, 2008

Countries

Argentina
Brazil
Other
countries
Total

GPS
guidance
for ground
applicators

Planting
monitors

Yield
monitors

Variable rate
technology
(planting
and fertilizer
applicators)

Automatic
Pilot

9 000

8 000

4 500

1 000

400

18 000

6 000

2 000

1 300

1 200

2 000

1 200

1 000

50

50

29 000

15 200

7 500

2 350

1 650

Source: Bragachini (2011: 23), INTA, Precision Agriculture project.

An important consideration is to what extent information and
communication technologies are scale neutral or scale biased. An
innovation is scale neutral if it is divisible across an entire range of outputs.
For example, the introduction of new seed varieties and fertilizers is a scale
neutral innovation. Scale-biased innovations, such as tractors and wells, are
not divisible. What about ICTs? Some of them, like PA, may require a
minimum scale and an important question is to what extent this could be
achieved through a process of cooperation between small-scale producers.
According to Norton and Swinton (2001), precision agriculture is adopted
first in areas with large farms and high capital investment per hectare. An
important issue, increasingly discussed, is to what extent the principles
125

Chapter III

of PA could also be applied to other countries of Latin America and the
Caribbean where the average farm is smaller. As Cook et al. (2003) argue,
“while the information technology that lies at the heart of PA is clearly
unattainable and inappropriate to all but a few farmers in the developing
world, the principles of using spatial information to reduce uncertainty in
a rapidly changing world has much to offer. Indeed some of the principles
within PA may prove essential to the sustainability of agriculture in the
face of increasing pressures from agriculture in developed countries.”
b. Relevant experiences

Argentina is the largest user of precision agriculture in the region. Its
adoption there began in early 1996 with the launching of the PA program at
the Manfredi experimental station of INTA. This program was expanded
to the national level in 1999 and currently includes five experimental
stations in four provinces (Buenos Aires, Córdoba, Santa Fe and Entre
Ríos) with headquarters at Manfredi.
The growth in the use of PA technologies in Argentina from 1997 to 2010
is shown in table III.13. In 2009, 38% of the monitors for sowing and 25%
of the machinery for harvesting were equipped with precision farming
tools. Argentina is also a leader in the regional production of agricultural
machinery used in precision agriculture. In 2010, the value of Argentinean
exports of agricultural machinery was US$260 million (Bragachini, 2010).
Table III.13
Adoption of precision agriculture tools in Argentina, 1997-2010
1997

2002

2004

2006

2008

2010

50

600

1300

2500

4500

7450

3

12

40

420

1000

1804

0

0

0

80

335

600

400

1500

2200

4200

8000

12560

35

230

450

550

690

800

0

500

3000

5000

9000

12298

Automatic pilot

0

0

3

50

400

1150

Chlorophyll sensor for VRA-nitrogen

0

5

7

12

15

27

Yield monitors in combines
Variable rate technologya
Variable rate fertilizer application (liquids)
Planting monitors
GPS guidance systems for airplanes
GPS guidance for ground applicators

Source: Bragachini (2011: 23), INTA, Precision Agriculture project
a
Planting and fertilizer applications (solids)

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In Brazil, Aquarius Project64 started in 2000 between the private and state
enterprises Cotrijal, Massey Ferguson, Yara, Stara and Federal University
of Santa Maria from the NEMA and soil department. The aim was
the development of an entire cycle of Precision Agriculture (PA). It
started with 156 hectares in two areas in the south of Brazil (Schmidt
and Lagoa); in 2011 it managed sixteen areas at Alto Jacui with a total
area of 726 hectares. The project tested PA tools on the field, making the
results available to all producers and today, with 11 years of accumulated
information, it is the highlight in Brazil in this area. The future aim is to
integrate new sensors, management of soils and plants in real time.
A key program in the Southern Cone is the joint initiative between
PROCISUR and the Interamerican Institute for Cooperation on
Agriculture (IICA). They have been working together since 2000 with
the objective of disseminating and developing precision agriculture
technologies that are suited to conditions in the region. The first phase
of this program culminated with the publication of the book Agricultura
de Precisión: Integrando conocimientos para una agricultura moderna y sustentable
(Bongiovanni et al, 2006).
Box III.10
The Precision Agriculture Networka
Since 1997, INTA of Argentina has led and coordinated the Precision Agriculture
Network, which supports the development of PA technology for crop management.
The network seeks to transform PA into a practical tool that more widely spreads
the benefits of the increased agricultural productivity, competitiveness and enhanced
social and environmental sustainability offered by these technologies.
Every year INTA Manfredi organizes an international event (one of the largest in the
world) featuring a high quality program of courses and exhibits. AgroShowRoom in
July 2011 featured more than 50 speakers and presented 12 management courses
in PA software. The event, attended by over 2500 people from 17 countries, included
90 exhibiting companies.
a

Source: INTA.
http://www.agriculturadeprecision.org/).

In other countries, the use of PA is still incipient. However, there is
increasing interest and a number of initiatives are under way. In Colombia,
for example, there was a course on precision agriculture in 2007 and a
64



http://w3.ufsm.br/projetoaquarius/

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Chapter III

special issue of the Revista Nacional de Agricultura (No 949, June 2007)
was devoted to PA. There is a project under development in Peru to
interpret the information from low-altitude images, aimed at improving
agricultural efficiency and productivity. It involves remote-sensor imagery
from unmanned aircraft using various types of radio remote control,
multispectral imaging and geographic positioning systems.65 There are
also signs of increasing interest in these technologies from private sector
investors.66 Similar interest exists in other LAC countries, with a number of
initiatives being undertaken in Costa Rica, Cuba, the Dominican Republic,
Mexico and Panama, among others.
c. Potential and current challenges

A major advantage of precision agriculture is that economic and
environmental goals are simultaneously achieved. Reducing the use of
agricultural inputs reduces costs and negative environmental impacts,
and applying the right amount of inputs in the right place at the right
time benefits crops, soils and groundwater. Some studies have shown that
producers using PA have reached lower costs compared to other producers,
due to a more accurate use of inputs. On the long term these producers
also present a lower environmental impact, including a reduction in the
level of resistance of pathogens, thanks to a more rationalized use of
agrochemicals (Bongiovanni et al, 2006).
Consequently, PA has become a key component of sustainable agriculture.
In general terms it has been attested that the use of PA provides a better
understanding of the intrinsic variability of agriculture, giving farmers and other
agents of the agrifood chain the possibility to develop a differential management
of agricultural systems. Benefits from PA in the literature surveyed include:
• Local development of appropriate technologies suitable for local
requirements;
• Better control of the cultivation area by knowing the variation of
grain yield by location;
• Rational use of inputs to maximize the returns;
65



66



For more details see the following link: http://elcomercio.pe/edicionimpresa/html/2008-03-07/impulsanagricultura-precision-mejorar-produccion-cultivos.html
See, for example, the opinion of Guillermo Aguilar of Neoag Peru, a firm working on the implementation of
modern technologies: http://www.agroeconomica.pe/tag/agricultura-de-precision/

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Information and communication technologies for agricultural...

• Lower environmental impact and improved soil quality over time;
• Prioritization of investments in inputs in areas where the potential
yield is higher, economic returns;
• Better decision-making management by using a greater flow of information;
• Increased value of the rural property;
• Reductions of the pesticides resistance subsequent to the use of more
rationalized doses.
Despite these results, there are a number of obstacles to implementing
PA, particularly in its capital-intensive form. The high-tech model is not
well-suited to the circumstances faced by small-scale farmers in developing
countries. Obstacles include low levels of literacy among farmers, lack of
equipment and land ownership systems based on smallholdings. Another
limitation is the availability of simulation models for crops cultivated by
small farmers. One key question is to what extent aspects of PA can be
applied to small farms, bearing in mind the above-mentioned constraints.
Many small farmers are actually users of precision agriculture without
knowing it, to the extent that they are aware of the spatial and temporal
variability within their holdings that influence their crops and make
appropriate management decisions to take advantage of that variability.
Cook et al (2003) argue that, “A commonly stated reason for low adoption
rates of precision agriculture (PA) is that its benefits are insufficient to
justify the costs. Ostensibly, this seems to preclude any possibility of
PA in developing countries, where profitability is much lower than in
developed economies, and where there is only a localized prospect of
supporting high technology. We question this assertion, and postulate that
the basic purpose of PA —to provide spatial information to reduce the
uncertainty— far from being a luxury, could be viewed as essential to
accelerate change in the developing world, even if it is used in a different
form to that offered in Europe or North America.”
This point is supported by Blackmore (2007): “Although sophisticated
technology exists for implementing Precision Agriculture that does not
mean that it can only be implemented that way. It can also be done using
basic technology, such as a computer to record the information or even
information recorded manually. The important thing is the ability to
measure, to some extent, the factors that increase the efficiency of a crop
and to evaluate them in such a way as to allow the manager of that crop
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Chapter III

to take decisions.”67 Blackmore provides examples from Sri Lanka and
Tanzania that are very relevant in this respect.68
2. Precision irrigation

Using water resources in a more efficient way does not concern only to
agriculture but it is part of a much broader preservation strategy that
comprises all economic sectors and households. Nonetheless, since
agriculture ranks first in water consumption amongst all sectors, its
production practices regarding water use matters for the preservation
goals that governments and international organizations have set for the
next decades. Some of these goals refer to make a much more efficient
use of existing water sources, to develop mechanisms to properly calculate
the economic value of water and other ecosystems and to support
innovation that lowers water consumption. In the case of agriculture
such innovations include improving cultural practices to avoid water
waste, using biotechnology to create varieties of plants more resistant to
water stress, and integrating ICTs in agricultural equipment to increase
the knowledge about the real needs of plants, thus developing irrigation
systems to meet these requirements. Finally, closing the gap between low
and high productivity areas is also a condition to make water use more
efficient in agriculture.
In this context, Precision Irrigation (PI) emerges as a technological option
to reach both high productivity levels and better water preservation
practices. It is defined as site-specific water management, specifically the
application of water to a given site in a volume and at a time needed for
optimum crop production, profitability, or other management objectives.
It is described as an available agricultural practice, but authors also mention
that costs of implementation can be an issue (Camp ,2006; Pierce, 2010).
In water deficient places PI is reaching particular relevance. Like in the case
of PA, precision irrigation can also show results in a low-tech version. In
effect, this practice can be applied to non-automatic systems such as drip
irrigation, simply by grouping and irrigating crops and varieties according
67



68



Translated from RH. Blackmore (2007) includes a very useful one page path to implement profitable Precision
Agriculture (“La ruta para una agricultura de precisión rentable”).
See also the discussion about precision agriculture in CTA Update (2006), which includes a number of
examples from developing countries. In the QA section of the Update, Dr. Jetse Stoorvogel of Wageningen
University and Research Centre in the Netherlands takes the debate a step further and argues that many
small-scale farmers in developing countries are already using the principles of precision farming with limited
use of high-tech equipment.

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Information and communication technologies for agricultural...

to their drought tolerance. Variation in water requirements for a same crop
may be due to differences in variety and age or caused by local conditions
like climate and soil characteristics.
a. Current situation in Latin America and the Caribbean

Even though LAC countries have plenty freshwater resources and
precipitation levels around 50% over the world average, distribution of
these resources in time and space is an issue and almost one fourth of
the region territory presents an arid or semi-arid climate while recurrent
floods and storms affect countries in all subregions (Sotomayor et al,
2011). Regional agriculture has historically developed according to this
uneven distribution of water resources. Irrigation policies only started
being implemented in the beginning of the 20th century, basically in the
form of out-farm and in-farm infrastructure building (dams, canals,
surface irrigation systems, etc.).
The green revolution in the 1960s and 1970s brought about the emergence
of more advanced, sprinkler or localized irrigation systems coupled with
the intensification in the use of agrochemicals. The last decades have
witnessed the development of automated electric and hydraulic irrigation
systems in the region, and more recently, computerized and GPS-equipped
systems. These techniques have been initially adapted from other countries
by the Agricultural Institutes of Technology (INIAs) in the region and
transferred to farms via extension programmes.
There is no information on the area equipped for precision irrigation in the
region, but Aquastat database69 provide some data on the area equipped
for all types of irrigation. These data refers in most cases to the middle
of 1990s though. Countries have their own estimation for the irrigation
potential, taking into account variables such as land resources, water
availability and other economical or environmental aspects. Aquastat Data
shows that the percentage of irrigation potential equipped for irrigation
reaches an average of 29% in LA (64% in Mexico) and that the percentage
of the cultivated area equipped for irrigation reaches 23% (82% in Chile).

69



http://www.fao.org/nr/water/aquastat/dbase/index.stm.

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Chapter III

b. Relevant experiences

The Food and Agriculture Organization (FAO) has developed AquaCrop,
a water productivity-modeling tool that simulates how crops respond to
different amounts of water. The software has been used mainly in Asia and
Africa. In Latin America, it has been used in the Plurinational State of Bolivia
to assess quinoa crop response to water stress (see S. Geerts et al. 2009).
The AquaCrop software, more fully described in box III.11 below, and its
operating manual can be downloaded free of charge at the FAO website.
Box III.11
AquaCrop: Simulating crop yield response to water
Estimating attainable yields under water-limited conditions is an ongoing challenge
in arid, semi-arid and drought-prone environments. To address this need, FAO
developed AquaCrop, a yield-response–to-water model that simulates attainable
yields of the major herbaceous crops. The model attempts to balance accuracy,
simplicity and robustness. It uses a relatively small number of input variables requiring
simple methods for their determination. AquaCrop can perform the following tasks:
•
•
•
•
•
•
•
•
•
•

assess the effect of water limitations on crop yields at a given geographical location;
compare attainable yields against actual yields for a field, farm, or region to
identify the yield gap and the constraints limiting crop production;
assess historical rainfed crop yields and schedule the water deficits and the
supplemental irrigation that is needed;
develop irrigation schedules for maximum production (seasonal strategies and
operational decision making) under different climate scenarios;
evaluate the impact of fixed-delivery irrigation schedules on attainable yields;
simulate crop sequences and conduct analyses of future climate scenarios;
optimize the use of limited water resources and apply economic, equitability, and
sustainability criteria;
evaluate the impact of low fertility and of water-fertility interactions on yields;
assess actual water productivity (biological and/or economic) from field to
regional levels;
support decision-making on water allocation and other water policy actions.

AquaCrop is mainly intended for technical staff working in extension services,
governmental agencies, NGOs and farmer associations. The software is also of
interest to scientists and for teaching purposes as a training and education tool
related to the role of water in determining crop productivity.
For details of the model, related literature, software, applications and links, see the
AquaCrop website: http://www.fao.org/nr/water/aquacrop.html
Source: FAO.

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Information and communication technologies for agricultural...

Other initiatives in Latin America include Irriga (Brazil) and INNOVA
Project (CORFO/INIA) in Chile. The first is an interesting example
of an integrated irrigation system in which the inputs are measured
and monitored at local and regional level and in experimental or tested
fields (see box III.12). INNOVA, in turn, developed another valid tool
to minimize the management errors in irrigation using thermic infrared
sensors (TIR) to determine hydric stress in the orchard (Best et al., 2011).
Both use Internet to broadcast weather conditions in real time.
Box III.12
Irriga System, Brazil
Sistema Irriga was launched in 1993 at the Federal University of Santa Maria,
Brazil. The project is currently available to private enterprises and rural producers
in 8 Brazilian States and in others countries like Uruguay and Mexico. Currently the
system monitors annually more than 50.000 hectares.
The main purpose is to make available to irrigating farmers a practical irrigation
handling system, functional and friendly; it also helps maximize the efficiency in water
use in irrigated areas and minimize environmental impacts. Irriga provides information
on when to irrigate and the water use rate for different production systems, making
irrigation a more efficient process and reducing excessive irrigation and the harmful
consequences of it (for instance, loss of nutrients by percolation under the root region).
The general system has a Platforms of Collected Data (PCDs), which collects
information from the weather platforms in real time, and the register of cultures, soils
and equipments. All these parameters serve to make the irrigations recommendations
such as minimum and maximum blade of irrigation or a minimum time of blade
application. The system also offers the possibility of technical assistance to train
people on the field.
Stakeholders can access their personal account on Internet to consult the irrigation
rate according to environmental conditions, like weather conditions (air temperature,
precipitation, wind velocity and direction, relative humidity, global solar radiation,
atmospheric pressure), soils and culture type and irrigation equipment. They can
access their account with daily or predictive information (24-48 hours).
Source: http://www.sistemairriga.com.br/index.php.

The Integrated Water Resources Information Systems (IWRIS) illustrate
another area of potential use of ICTs in irrigation. ICTs are used in these
systems to generate and deliver basic and processed information related
to weather conditions and irrigation efficiency: temperature, humidity,
wind speed, solar radiation, rainfall, evapotranspiration, etc. Based on this
133

Chapter III

information farmers can thus take decisions about times and frequencies
of irrigation. Originally developed in California70 this methodology has also
been implemented in LAC countries. In Chile, for instance, the system has
led to water savings of 30% to 60% in drip irrigation as well as energy
savings due to a more efficient use of water pumps and improvements in
the quality of crops.71 An additional advantage of IWRISs is their integrated
management of irrigation and fertilization tasks, known as fertirrigation,
leading to a higher efficiency compared to traditional systems in the use of
both water and nutrients.
c. Potential and current challenges

One of the major challenges agriculture (and human society in general)
faces is how to produce enough food reducing at the same time the impact
on the environment due to inappropriate water management practices.
New technologies for irrigation and wastewater treatment are needed
to overcome this challenge. PI has a potentially positive impact on both
agricultural productivity (allowing to increase food production) and water
use efficiency (allowing to decrease water withdrawals and agriculture’s
environmental impact). A systemic approach that integrates irrigation
systems, crop models and weather risk management is a step forward in
supporting farm decisions regarding water use.
Software systems like AquaCrop offer the potential for LA farmers to use water
more efficiently and increase crop yields. Nonetheless, small-scale farmers in
Latin America often have limited access to a computer or the Internet. Access
to the required equipment, as well as training, are the main obstacles to the
adoption of ICT systems for water management in the region.
3. Pest and weed control

Pest and weed control is another important area of potential ICT
applications in agriculture. Based on summarized agronomical knowledge,
like host-pathogen or pest and environmental conditions, the control
arises from epidemiological models and weather conditions monitoring.
Integrated pest management (IPM) with precision agriculture practices is
seen by many researchers as a way to control pest and weed infestations
70
71




www.water.ca.gov/iwris.
www.citrautalca.cl.

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Information and communication technologies for agricultural...

while also preserving the environment. Indeed, PA can help determine
site and time-specific control needs in a more precise way and build
prescription maps to support agricultural practices that are both effective
against pathogens and safe for workers and the environment.
Early diagnosis of pests and weeds can be a powerful cost-saving tool for
farmers. ICTs can play an important role by:
• Bringing experts together in virtual communities;
• Establishing monitoring and early warning systems;
• Extending effective monitoring and prevention techniques into more
remote areas;
• Creating pest and weed prevention information systems.
The use of variable rate technology (VRT) in pest control demands the
support of PA tools like prescription maps. These maps can translate into
spatial forms the information required for decision making such as the
characteristics of the crop (type, history, density, etc), the agrochemical
(type, coverage, doses, etc.) and the levels of pest pressure, among others.
Based on this kind of data producers can take decisions regarding the
optimal rates of application of agrochemicals in specific areas, bringing
economic and environmental benefits.
Over the years there have been many examples of rationalizing practices
with site-specific and timely applications. Estimations of weed infestations
can be made by conventional means or at real time (Dutra de Moraes et
al, 2008). The conventional most common mean is to survey soil seed
banks in order to estimate the composition and density of infestations
(Shiratsuchi et al, 2003; Nordmeyer, 2006; Stahelin et al, 2009). Remote
sensing and aerial photography integrated with GIS can also be used to
identify weed areas. Estimations of weed infestation in real time are more
complex; nowadays there are precise tools available for this aim but skilled
users and technical support are usually needed to make a proper tool
calibration (Gerhards  Christensen, 2003; Dutra de Moraes et al, 2008;
Downey et al, 2010).
With the use of ICTs farmers are able to act in real time thanks to the immediate
transmission of data from and to automatic agricultural machinery. VRT
enables users to make changes in doses in real time following prescriptions
or recommendations, both previously loaded into the monitors of a machine
135

Chapter III

equipped with GPS or manually through an operator that already knows the
variability of the park. Real time pest and weed control has increased with
the wider use of PA, but the identification of the problem, the elaboration
of prescription maps and the estimation of the economic threshold for
agrochemical applications are still complex tasks.
a. Current situation in Latin America and the Caribbean

Basically every country in the region has developed some system to
monitor the environmental conditions that favor the emergence of the
most harmful agricultural pests and diseases. These systems have been
mostly developed by the National Institutes for Agricultural Innovation
(INIAs) and regional universities.
The major differences among the systems found in LAC countries rely
on how they collect and model input data and how they disseminate the
results of the model, affecting their impact on farmers’ decision-making.
For instance, input data can be collected with or without farmers’ direct
participation; modeling can use only numeric variables or incorporate
geographic indicators and mapping based on GPS and GIS; and results
can be uploaded on websites or directly reach farmers through short
text messages. All these options have been found in LAC pest and weed
control systems. Some of them are summarized in the next section.
b. Relevant experiences

The Brazilian Disease and Pest Information System (SID) was started in
2005 with a particular focus on monitoring Asian soybean rust. Today its
main objective is to generate and transmit information on diseases and
pests in soybean, corn and wheat. SID also has a warning system that
closely monitors weather conditions that might be conducive to pest and
disease infestations, allowing producers to effectively apply appropriate
fungicides and pesticides (IICA, 2007).
In Argentina, Agrositio72 provides information about crop diseases
or attacks by insects. In Chile, pest infestations have been successfully
detected using technologies that include near-infrared and thermal
cameras that spot changes in temperature that may lead to problems with
72



www.agrositio.com.

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Information and communication technologies for agricultural...

insects (FIA, 2008). Satellite images are also used to analyze and detect
potential outbreaks. Other relevant experiences in Argentina are presented
on boxes III.13 and III.14.
Box III.13
FruTIC Project, Argentina
The aim of the FruTIC Project was to develop an integrated pest risk management
system for the citriculture sector. This entailed to implement a network for production,
transmission, transfer, processing and dissemination of environmental information
(weather, soil and biotic community), phenology information and the main pest and
diseases. ICTs are used to create an alert system of the environmental conditions
that influence the occurrence of pests in citrus production.
The project covers an area of 55.893 ha close to the Uruguay River in the north
of Argentina, where mobile phones and Internet are widely used. Stakeholders
receive messages via e-mail or the mobile phone when the conditions are favorable
for agricultural practices, because of meteorological conditions (i.e. frosts) and the
presence of pests over the established limit. This allows taking productive decisions
in a timely way and with proper support information.
The system is fed with data from different sources. Weather data are sent to the
server in an automated or semi-automated way while trained people manually relieve
the phenology stages from the land every week. Besides the message service,
producers can access information on weather forecasts and thermal accumulation
updated every 72 hours.
The FruTIC Project also offers data on host-pest-environment parameters for the
most common disease or pest, supporting integrated pest management (IPM)
practices. The database includes variables on flowering and budding state in
non-irrigated parcels, flowering and budding state in irrigated parcels, date of fullflowering by zone, year and variety, as well as comparative graphs of phenological
stages by date, graphs of the phenological stages evolution, daily values of plagues
and insects, population curves for insects and phytosanitary indicators, growth
curves and maturation indicators of fruits. Finally, based on Pascale et al. (2006),
the project offers information on the theoretical time of irrigation as well as the
amount of water consumed.
Source: http://www.frutic.org.ar and Milera et al. (2009).

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Chapter III

Box III.14
National Project of Carpocapsa, Argentina
The National Project of Carpocapsa, also in Argentina, is an example of how ICT
have been used to enhance the environmental sustainability of agriculture at the
regional level (Villareal et al, 2010 and interviews to the Director of the Program,
Mr. Adolfo Garcia Barros). The intervention strategy is based on surveillance and
phytosanitary alerts, phytosanitary control and validation and technology training.
The project has developed an Integrated Pest Management (IPM) system, which
has allowed minimizing chemicals applications due to the implementation of sexual
disruption in blocks, following a modeled calendar. Every practice is thus monitored
and controlled. Training and mutual learning – regarding agricultural practices,
monitoring practices, calibration of agricultural machinery and the proper application
of agrochemicals – are the link between producers and technicians.
In 2009 the total area of the project was 29,317 ha with 1,939 producers, 88.5 % or
them small or medium size. A financial subsidy, granted according to the production
area (to benefit small producers), was available during the first years of the project.
From the third year on, once financial support was over, most producers (90% of
those with less than 50 ha and 99% of those with more than 50 ha) carried-out the
project on their own.
The results of the project in the last three years reveal important economic, business
and labor market impacts, such as an increase in productivity levels and in the
creation of jobs. Indeed, total productivity has increased since the program started
due to an important reduction in the percentage of damaged fruit by Carpocapsa. In
the period 2006-2009 the production increased 71,713 tons. Business impacts are a
result of the incrementing of earnings since producers started selling to the fresh fruit
market instead of the processing industry. Finally, the number of jobs in the sector
increased along of the years for example in 2008 the program created 932 new jobs
in the sector.

Source: http://www.funbapa.org/carpocapsa.
c. Potential and Current Challenges

Benefits of the use of variable rate technology (VRT) in pest control include
improved application efficiency and accuracy, avoided overlap application,
improved environmental stewardship and decrease in crop damage from
over-application, optimized operator efficiency and lower operator fatigue
(Taylor et al., 2005; Fulton, 2009; Ramirez-Davila et al., 2005). Research
has shown that the elaboration of georeferenced prescription weed maps
supports a more rationalized use of agrochemicals, reducing costs and
the environmental pollution while maximizing efficiency in weed control
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(Stahelin et al., 2009). Also, environmental and economic benefits has
been reported from a significant reduction in the use of herbicide, due to
the use of site-specific weed control in winter cereals sampled every year
over a five-year period (1999-2003) (Nordmeyer, 2006).
Even though VRT can be seen as an alternative for pest and weed control
that generates a more rationalized use of inputs, the limitations for the use
of this technology are associated with its high costs of implementation
and training, as well as with the obstacles for a proper identification of
weeds. The adoption of VRT requires not only a substantial financial
investment in equipment, but also in the skills required to use and interpret
the computer-generated data, a significant challenge for small farmers in
LA. Other difficulties include the understanding of how agriculture and
the environment jointly evolve, generating conditions favorable to the
emergence of pests and weeds.
In general, there is a lack of efficient methodologies for weed and pest
remote identification, and trained users are still required. Some sensors
have been used to identify weeds in real time, but so far only in research
projects or in local productions. Farmers might benefit from further
advances in this topic, especially from the eventual development of more
efficient spraying machines. More accurate sprayers can avoid areas (e.g.
watercourses) where the application of agrochemicals can be harmful,
improving the environmental sustainability of agricultural practices.
Another important tool is the satellite guidance that avoids product overlap
and accumulation, preserving the environment and people’s health.
4. Agricultural management systems

Modern agricultural management is an information demanding activity,
which requires large amounts of diversified and objective information
on the structure of sown areas, state of agricultural land, vegetation, soil
and climate, expected yields, market prices, economic costs and returns,
etc (Kobets, 2005). Moreover, the effective management of agricultural
businesses calls for the integration of all this information into multicomponent systems capable of providing real-time data, recommendations
for action and, in some cases, prescription plans for the operation of
agricultural equipment. In the current ICT age, agricultural management
systems tend to go beyond information management, including decisionmaking, operational and supervising tools.
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Agricultural management systems can be classified according to the
scope of their functions into information management systems, database
management systems, modeling and decision support systems and
technology-embedded systems (mechatronics). Table III.14, adapted from
Albornoz (2006) shows the main characteristics of each system.
Table III.14
Functions of agricultural management systems and related ICTs
Main
functions

Related
ICTs

Uses in agricultural
management

Information
management systems

Process planning and
control, accounting,
finance, resources
management

Generic or specific
management software,
Intranet, Internet

Resources and market
planning, processes
optimization, logistics,
quality control,
regulation fulfillment

Database management
systems

Data collection,
organization,
management and
dissemination

Satellite and aerial
imagery, microscopic
imagery, GIS/GPS,
database management
software, programming
languages and platforms

Crop growth monitoring,
yield forecast,
biotechnology, genetic
manipulation,

Modeling and decision
support systems

Output and impact
prediction modeling,
decision support

Mathematical and
physic/biological
simulation models

Weather forecasts,
sowing, fertilization,
irrigation, equipment
design, investment
returns, assessment of
agroecological impacts

Technology-embedded
systems

Embedded data
collection and
interpretation tools,
remote equipment
control, automation of
tasks

Embedded software,
intelligent machines,
robots, remote
monitoring and control

Precision agriculture,
precision irrigation,
automation of
agricultural tasks, realtime decision making

Source: Prepared by authors based on Albornoz (2006) and Kobets (2005).

The management of agriculture, like any other economic activity, aims
to reach one or more of the following goals: optimization of economic
costs, profits and benefits; production of defined levels of product quality
and quantity; meeting timelines and schedules; delivery of value-added
products and product attributes; attaining acceptable process reliability;
maximization of efficiencies; realization of environmental and regulatory
guidelines; optimization of human factors (safety, job satisfaction,
performance, etc.) (Peart, 2004).

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Information and communication technologies for agricultural...

Probably the most challenging task in agricultural systems management
is to deal with the uncertainty inherent to natural processes. Agriculture
is decisively affected by unpredictable weather events as well as by the
complex evolution of bioecological systems; its outputs are thus not
completely manageable and controlled. Another important challenge
in agricultural systems is to manage a value chain with multiple, highly
unequal actors, especially in the primary sector. Product quality in the food
sector is increasingly about accomplishing standards and regulations, but
attaining this goal can be difficult when agricultural producers are too
asymmetrical, dispersed or not coordinated.
ICTs improve efficiency in the management of agricultural systems in
many ways. On the one hand, data collection, organization, modeling
and communication have been clearly benefited by the introduction of
ICTs. Specialized farm management software can track animal and crop
information, map fields, simulate crop development, project harvest dates,
create market forecasts, simulate the effects of best management practices,
maintain financial and administrative records and help with a multitude
of other tasks. As results, value-chain coordination has become more
straightforward and effective; enforcement and performance evaluation
mechanisms have been enhanced by more clear-cut indicators and output
estimations have been facilitated by new simulation possibilities.
On the other hand, ICTs have promoted a new wave of automation and
mobility of agricultural tasks and decision-making. Remote monitoring
and control of sowing, harvesting and irrigation duties are now possible
thanks to the use of radio controlled sensors, actuators, GPS, GIS and
smartphones. The use of these ICTs in agricultural control applications is
now feasible due to their decreasing costs. Agricultural systems managers
have now access not only to more integrated data and more robust
prediction models but also to tools that allow them to take decisions in
real-time, wherever they are.
a. Current situation in Latin America and the Caribbean

Latin American agriculture is highly heterogeneous: commercial farms
account for more than 80% of the production value in most countries
while family farmers are the great majority in number. Management
practices also vary greatly among the different farmers’ categories. In
most countries advanced management systems and the use of dedicated
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Chapter III

software and decision-making tools are highly disseminated among
commercial farmers, especially in market-oriented value chains, but can be
hardly found among family farmers. Optimization of processes, product
quality and environmental regulations can be central issues for commercial
farmers, but hardly the main goals of subsistence agriculture. Moreover,
the use of management systems depends on the accumulated technologies
and capabilities of each farmer, which influence the low response of small
farmers to the new possibilities opened by these ICTs.
The low use of ICTs in small farms is also a limitation for the dissemination
of modern agricultural management practices. In Brazil and Chile, for
instance, data from Agricultural Censuses show that the penetration
of computers, which is a basic tool in keeping administrative records
and planning the use of resources, is ten times higher in the category
of biggest farmers (over 500 ha) than among farmers with less than 5
ha. There has been, however, some effort from public policies to bring
agricultural management systems closer to small rural farmers. Some
relevant experiences in this sense are presented in the next section.
b. Relevant experiences

In Chile, the creation of Management Centers (CEGEs) supported by
public funds and agencies is one of the most important attempts to
make agricultural management systems more accessible to small farmers.
CEGEs were created in 1995 and nowadays there are twelve centers
distributed all over the country. Every CEGE delivers finance, tax and legal
services to commercial and small farmers, according to their development
level. The services include the collection and organization of finance
information, performance control, strategic and commercial planning, tax
accounting and legal support, among other areas. There is also a Network
of Management Centers (GESChile)73, which groups and coordinates the
different CEGEs and also delivers additional services such as economic
feasibility reports, update newsletters and dedicated software, systems and
platforms for agricultural management. In the case of small farmers, the
access to CEGEs services is mostly sponsored (80% of the total cost) by
the Agricultural Development Institute of Chile (INDAP).

73



142

http://www.cegeschile.cl/inicio.

Information and communication technologies for agricultural...

In Brazil, the National Agricultural Research Institute – Embrapa –
supports the development and sharing of free software for agricultural
management, which is another way of making these technologies more
accessible to small farmers (see box III.15). Emater-DF, another Brazilian
government agency, developed RuralPro, a software application designed
to help small farmers manage their farms. As part of an agreement with
IICA, Emater-DF will develop a version of RuralPro in Spanish and make
it available free of charge to other Latin American countries, starting
with Argentina, Paraguay and Uruguay. Emater-DF also plans to train
instructors to teach small farmers in neighboring countries how to use
this software.
Box III.15
AgroLivre: Free software for information management
and decision-making in agriculture
AgroLivre is a free software network created and maintained by Embrapa Informática,
the informatics division of the Brazilian Agricultural Research Institute – Embrapa.
Embrapec and OpenFarm are two softwares currently available at AgroLivre.
The first is an analytical tool for assessing the current and expected economic
performance of livestock enterprises. It was developed jointly by the informatics
and the livestock divisions of Embrapa. Based on 370 variables classified into five
categories (farm structure, strategic plan, performance indicators, feeding options
and prices, costs and taxes), Embrapec generates reports to support the economic
decision-making of farmers. The system also simulates the economic impact of
strategic decisions concerning the expansion of the farm, the herd and the staff. It
runs on a multiple, open-source software based platform.
OpenFarm is an accounting information system for farmers. It includes several
receivable and payable accounts as well as an analytical module to assess crop
yields on a month or year base. The reports generated by OpenFarm support farmers’
decisions in areas such as products sale, inputs acquisition, and investment.
Embrapec and OpenFarm can be accessed on the following link: http://repositorio.
agrolivre.gov.br
Source: Embrapa Informática Agropecuária.

A relatively new work area is the articulation of actors in value chains
through the use of Enterprise Resource Planning (ERP) systems. Many
food processing companies are now using remote systems to manage
supply chains, that is, to coordinate services such as the delivery of products
and the payment of suppliers. ERP systems allow farmers to easily follow
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Chapter III

(via the Internet or mobile phones) the quality and content analysis that
their products must fulfill once they enter the processing industry and
also estimate the final price that they will be paid. Most ERP systems
also deliver weather and market information to farmers. To processing
companies ERP systems allow the integration of all information related
to their business (from input purchases to final sales, including stocks,
accountability, resources use, etc.). Examples of ERP systems in use in
agrifood chains in LAC countries include the SIAGRIWEB developed by
the sugar company IANSA in Chile and the system operated by Compañía
Argentina de Granos (CAGSA) in Argentina. Finally, it is important to
mention that ERP systems can also be used to improve management in
public organizations.
c. Potential and current challenges

Even small farmers can now cost-effectively attain greater efficiencies
in the administrative functions of their operations by using farm
management applications. Nurturing the development of home-grown
technology suppliers could provide LA farmers greater opportunities
to increase productivity and compete more effectively in regional and
international markets.
Small-scale farmers in Latin America often have limited access to a
computer or the Internet constraining their ability to use software that
could help them manage their farms. As for many other ICT based
technologies, access to the required equipment, as well as training, are
the main obstacles to the adoption of ICT systems for agricultural
management. Deeply-rooted attitudes also play an important role. Even
with the necessary equipment, adoption of new technologies can be a slow
process for farmers used to running their farms with pencil and paper.

F. Conclusions
The use of ICTs in LA agriculture is growing rapidly, with a broad range
of technologies in use; however, their use is highly uneven in terms of
technologies, types of farmers, and location. As with the adoption and
diffusion of ICTs, the level and sophistication of public policies and
programs supporting ICTs in agriculture also vary greatly across LAC.
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Some ICT applications, such as precision agriculture and traceability,
require the use of fairly costly and sophisticated technologies and users
with the requisite technical skills, but many more farmers and agricultural
organizations are making use of basic technologies that are easier to handle,
like websites for information sharing, e-mail and mobile telephony. These
latter technologies, categorized as systemic impact technologies in this
chapter, have great potential but limited direct impacts on farm efficiency
and productivity.
While the third order effects of the systemic impact technologies are
primarily indirect and not easily measurable and quantifiable in terms
of their impacts on agricultural productivity, they also generate much
broader benefits. Virtual communities are playing a very important part
in the process of sharing and learning. New biodiversity monitoring
capabilities provide tools to help maintain the healthy ecosystems critical
to a productive, sustainable agriculture, but the information gathered
also serves much wider environmental purposes. Additionally, they
provide the means by which many more people, including farmers and
concerned citizens, can contribute to critical data collection efforts. Such
initiatives also have an educative value and promote public engagement in
environmental protection.
The development of new, more sophisticated early warning systems
can benefit farmers directly by reducing losses from pests, diseases and
weather events, but these technologies have even broader and more
significant applications for protecting life and property. The same is
true for traceability systems that, while ensuring export market access,
enhancing the ability to respond to a variety of consumer demands and
creating niche market opportunities for LA producers, are also a critically
important tool for protecting public health.
The economic impacts of enabling technologies can be more easily
measured. While these technologies do not contribute directly to
agricultural productivity, their second order effects can extend quantifiable
financial benefits to actors in all segments of the value chain. Branchless
banking and e-commerce are important new tools that can reduce
transaction costs, lower input costs by increasing price competitiveness,
improve access to existing markets and create new market opportunities.

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Chapter III

Even though the diffusion of internet access is still limited, mobile
telephony is a more widely available core platform that allows the use of
these enabling technologies, especially for their adoption and diffusion
in rural areas. For farmers, mobile telephony is a reliable and timely
communication channel for access to new markets, extension services,
monitoring and alert systems and new financial services. It offers multiple
formats for information in one device, provides accessibility for illiterate
users (i.e. voice and images) and facilitates quick communication for timesensitive information (e-agriculture, 2009).
First order effects are measurable and quantifiable in terms of their
direct impacts on agricultural productivity. The examples discussed
here –precision agriculture, precision irrigation, pest and weed control
and agricultural systems management– provide means to allocate farm
resources more efficiently and effectively to increase yields and reduce
potential losses. As is the case with the beneficial environmental side effects
of the application of PA tools, they can also have important spillover
effects. However, the adoption, implementation and diffusion of these
technologies are constrained by their cost and the need for users to have
a high level of technological literacy and skills. They are less applicable
to smallholdings and at present still offer a limited potential of diffusion
among small rural producers.
It is important to remember, however, that small farmers with less
sophisticated skills and without access to costly technologies often use
the same PA principles in managing their farms. Then, more knowledge is
needed on the extent that aspects of precision agriculture and other direct
impact technologies can be applied to smaller operations, notwithstanding
the constraints. The argument put forward by Blackmore (2007) about the
possibility of a “softer” version of precision agriculture, better adapted
to developing countries, is highly relevant in this context. It is possible to
imagine less sophisticated models, better adapted to the characteristics of
LAC agriculture.
From a policy perspective, the classification system for ICTs presented
in this chapter have showed that even generic ICT uses such as virtual
communities and electronic trade systems are important for agriculture
competitiveness and should not be excluded from a integrated, systemic view
of agricultural policies. Public policies that are not specific to agriculture
will thus play a critical role in the evolution and growth of the sector.
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Information and communication technologies for agricultural...

This requires an effort of governments towards a better articulation of
different ministries and strategic areas (telecommunications, infrastructure,
finance, trade, etc.) with the agricultural institutions to promote policies
that are wide and inclusive enough while still considering agricultural
particularities and needs. Cooperative regional efforts have an important
part to play in supporting this articulation, for instance, promoting political
dialogue among partners, disseminating best practices and inducing the
participation of the different economic sectors, including agriculture, in
the discussion and implementation of national digital agendas.

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Moguillansky, G. (2005), “La importancia de las tecnologías de la
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IV. ICTs and information management
(IM) in commercial agriculture:
contributions from an
evolutionary approach
Graciela E. Gutman and Verónica Robert

A. Introduction
The central aim of this chapter is to present a preliminary outlook on
the applications of information and communication technologies (ICTs)
in the agricultural sector in Latin America (LA) and their impact on
farmers’ information management (IM). The chapter focuses its analysis
on the assessment of impacts on learning processes related to data
and information accumulation, organization and dissemination. It also
considers how these technologies modify, or could potentially transform,
the way farmers organize and manage their production and marketing
processes. Agriculture is considered in a broad sense —farmers, agricultural
producers and other organizations involved in these activities— as part of
agro-industrial systems or sub-systems which include product and service
suppliers, processing industries, distribution and marketing services, as
well as the regulatory, institutional and competitive environment.
This analysis of ICTs and agriculture stems from a historical overview
of the evolution of agriculture and the successive waves of technological
revolutions that have occurred in the last century. It combines two
theoretical frameworks: (i) structuralism, which provides adequate tools
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for understanding the limits to a full industrialization of the production
process in agriculture; and (ii) the contributions of the evolutionary
theory of innovation in relation to the forms of ICT diffusion (drivers
and impacts) and the associated learning processes. Both theoretical
frameworks are analyzed within a systemic perspective that takes into
account the interactions between innovation networks and the productive
and technological dynamics related to value chains.
ICT diffusion can be analyzed in different ways: a demand-side perspective
(the information-dependent nature of farming and related decisions); a
supply-side perspective (the technical and organizational aspects of providing
access to ICT-based services in rural areas across the agricultural supply
chain); and the technical aspects (connectivity, computers and peripherals,
software and applications, and the capacity building of farmers and other
users in rural areas) (Rao, 2006). Our analysis is focused on the first two
approaches.
This chapter is largely based on an extensive literature review of the new trends
in the use of ICTs in commercial agriculture in LA. However, the available
literature pays little attention to the analysis of the impacts of ICT diffusion in
agriculture. The literature review is complemented with a series of interviews
with experts, researchers and technicians from public and private institutions,
technology suppliers and technical advisors, and some agricultural producers.
Several questions have guided this study:
• Are farmers and agricultural producers the main recipients of ICT
diffusion or are these tools used primarily by others actors in the value
chain, mainly service and input suppliers?
• What is the role of agricultural producers in the technology transfer
process and how do they interact with other players?
• What are the drivers and transfer mechanisms in this process?
The central thesis of this chapter is that in the modern productive and
technological context of LAC agriculture the diffusion of ICTs impacts
mainly on the information management (IM) of the farm. ICTs work as
enabling technologies, improving the possibilities for gathering, processing
and transferring information. ICTs do not represent by themselves codified
scientific or technological knowledge which demand the application of
tacit abilities to be useful; neither do they enhance the farmer’s knowledge
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capabilities. Rather, ICTs accelerate the farmer’s learning and management
processes because they give access to a set of specific techniques for the
management and recombination of information.
The analysis is focused on commercial farms, where ICTs currently have
a larger degree of diffusion. This focus considerably reduces the field of
observation. The vast majority of rural producers, who do not yet have
access to these technologies, fall outside of the scope of this analysis.

B. Innovation and technological change in
agriculture: some conceptual issues
Agricultural production has specificities associated with its natural bases that
influence both its productive dynamics and its technological trajectories. In
different stages of capitalist production, these constraints were overcome
by specific innovations and technological changes. In this section, after
addressing some relevant conceptual issues, we will discuss those aspects
and develop an analytical framework based on these specificities, taking into
account the contributions of the evolutionary approach.
1. ICTs and information management in agriculture

Modern ICTs have transformed the way data is processed, stored,
transmitted, managed and used. The widening scope and greater
availability of information and the enhanced capacity to process it have
induced substantial changes in the way the production and circulation
of goods can be managed, as well as in the ways in which scientific and
technological knowledge can be transmitted and transferred.
Several authors (Boisot and Canals, 2004; Jonhson, Lorenz and Lundvall,
2000; Malerba and Orsenigo, 2000; Cowan, David and Foray, 2000; Hovland,
2003) note that data and information are usually taken as synonyms.
Information is also often equated with technological knowledge. This is
a consequence of a lack of precision in the definition of information,
especially when knowledge is considered as an economic good, when there
are costs associated with access, and when information is simultaneously
an input and an output in the production of new knowledge (Antonelli,
2011). For Hovland (2003), raw information may be widely available to a
number of agencies, but only some organizations will be able to convert
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the information into relevant knowledge and to use this knowledge to
achieve their aims. Wilson T.D (2002) argues that data, information and
information resources may be managed, but knowledge (i.e., what we
know) can never be managed except by the individual knower and, even
then, only imperfectly.
A number of authors believe it is important to differentiate between tacit
and codified knowledge74. Codified technological knowledge is viewed as
a public good with symmetric access for all economic actors. This vision
contrasts with the more complex and rich conceptualization developed in
the last three decades in the evolutionary approach to economic change
related to industrial innovation processes (Nelson and Winter, 1982; Dosi,
Nelson and Winter, 2000; Johnson, Lorenz and Lundvall, 2000; Malerba
and Orsenigo, 2000; Cowan, David and Foray, 2000; Ancori, Bureth and
Cohendet, 2000). These authors argue that it is important to distinguish
between tacit and codified knowledge, and between internal and
external sources of learning and the development of new organizational
competencies. These distinctions are necessary to understand the
specificities of scientific and technological knowledge as economic goods
and as essential facilities for knowledge generation (Antonelli, 2007) and
the specificities of the transfer processes.
Tacit knowledge imposes limits on the diffusion of technological
knowledge, in addition to those imposed by institutional barriers such
as intellectual property rights. The importance of knowledge related to
local characteristics and conditions and the asymmetric relations between
firms influence the ways in which data, information and knowledge
are diffused. Technical assistance agreements reshape the spaces for
cooperation and competition.
The evolutionary approach points out that the efforts of firms and
organizations in the search for data and information are related to their
previous capabilities. Unrestricted access to information, if that is possible,
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Since Nelson and Winter (1982), and taking into account Polanyi’s works (1958, 1967), literature on
(technological) knowledge, learning processes and innovation has distinguished between tacit and codified
dimensions of knowledge. Codified knowledge refers to pieces of knowledge which are available in the form of
handbooks, patents, blueprints and so on. This knowledge is easy to diffuse and transmit because the primary
barrier to its diffusion is a lack of pre-existing skills that enable the reading and interpretations of the codes.
Tacit knowledge is knowledge that cannot be articulated; the set of skills that allows a person to perform an
activity although that person is not able to describe or articulate each action involved in the activity. In Polanyi’s
words “We know more than we can tell.” (1967:4).

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does not imply equal opportunities for the generation of new knowledge.
These inequalities result from the differing internal and external
capabilities of individual firms and are conditioned by the presence of
asymmetries in industrial structures. In this context, the learning process
is accumulative and path dependent, resulting in non-linear dynamics and
self-reinforcing processes which over time reproduce the initial differences
in the technological capabilities of firms. In addition, firms have different
capabilities for taking advantage of the economic benefits related to new
knowledge, which in turn increase the asymmetries and hierarchies among
firms and strengthen the uneven diffusion of technological knowledge.
The effects of these differences are even more pronounced because of
the fragmentation and enclosure of knowledge through the patent system
and when there is significant heterogeneity between firms and producers.
These features have dissimilar impacts on different productive sectors
depending on their economic structure and regulatory environment (Dosi,
Marengo and Pascualli, 2006).
The development of new technological knowledge is the result of a
systemic process in which internal and external learning sources converge,
resulting in new knowledge, both tacit and codified, and differing in type:
know why —scientific knowledge; know how and know what— operative
knowledge (the former based on experience and the latter on codified
knowledge); and know who —knowledge associated with the search for the
right partners for different tasks. This convergence occurs in networks
connecting the conceptual elements distributed in the theoretical academic
space (universities, institutions, technological centers, firms) with the
practical knowledge and information acquired in the productive space.
The evolutionary approach to technological knowledge, learning
processes and technical trajectories has been primarily applied to the
innovation processes in the industrial sector. To extend this approach to
the agricultural sector it is necessary to adapt the conceptual tools to the
specificities of agricultural production and to the particular ways that the
generation, acquisition and diffusion of tacit and codified knowledge take
place in agriculture. We deal with these issues below and will turn to the
evolutionary concepts in section C.

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2. Modern agricultural production

What are the main traits of the modern commercial agricultural
production related to technological change and, more specifically, to ICTs
and information management? To begin, we will outline the relevant
specificities of agricultural production, their historical evolution and
the characteristics of the technological revolutions that have reshaped
agriculture over time.
a. Historical evolution

Modern agriculture differs dramatically from agriculture as practiced at the
end of the nineteenth century. At that time, when the productivity of labor
and land was relatively low, the farmer was the main actor responsible for
the organization of production and the development of new techniques.
Today, agricultural production is the outcome of the interrelated and
interdependent actions of a variety of players from different economic
sectors in a very different institutional and regulatory environment,
oriented to both domestic and international markets. This historical
transformation occurred as a result of the increasing division of rural
labor driven by technological change, with the consequent outsourcing of
activities and processes and the growing differentiation of farmers and
their productive and technological capabilities. Inputs, machinery and rural
tools are now provided by industrial firms; post-harvest activities have
become specific tasks performed by new agents; industries processing raw
agricultural inputs have gained importance; and new technical services
suppliers have emerged. These changes have resulted in huge increases
in productivity and a progressive weakening of the farmer’s technological
skills and capabilities.
The description of the evolution of family farms in the USA since the end
of the nineteenth century, illustrated by Allen and Lueck (2000), depicts a
process that has also occurred in Latin America (see figure IV.1).

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Figure IV.1
The operational extent of the US farm in the XIX and XX centuries
Typical farm sequence in late XIX century

Stages of
production
Geneti
seeds tock

Equipment
inputs

Planning

Planting,
breeding
Preparing
site

Harvest,
Slaughter

Husbandry,
maintenance

Processing

Storage

Marketing
retailing

Typical farm sequence in late XX
century

Source: Allen D. and Lueck D. (2000).

Today, as shown in figure IV.1, farm activities are generally limited to
planting and breeding, site preparation, husbandry and maintenance and,
less frequently, harvest or slaughter. On large commercial farms, particularly
in extensive grain and oilseed operations (as in the Argentinean Pampas)
sowing, harvesting and pest control activities have been increasingly
externalized and are often carried out by contractors.
This process has led to an increasing integration of agriculture production
into the dynamics of the industrial, commercial and financial sectors,
with different and complex coordination structures. As a result, industrial
inputs account for a growing share of agricultural costs. Farmers have
progressively experienced the loss of their productive and technological
autonomy, in parallel with the emergence of new asymmetries and
structural heterogeneities.
The historical evolution of agriculture has changed the nature of the rural
farm as an organization with delimited boundaries and as an autonomous
decision unit. As a result, the analysis of the productive and technological
evolution of this sector requires a systemic approach, taking into account
the interdependencies and interactions among players and sectors and
the asymmetries that have emerged among them (Gutman 1991, 1999,
2003; Gutman and Gorenstein 2003; Goodman, Sorj, Wilkinson, 1987;
Allen and Lueck, 2000). For this purpose, we consider two different,
but complementary, perspectives in this systemic approach: a network
perspective and a global value chain (or subsystem) perspective.
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The diffusion of ICTs and, in general, of new technologies in the modern
commercial agriculture occurs within networks. At the same time,
agricultural producers are integrated into agro-food systems by means
of vertical coordination and formal or informal contracts. Governance
and coordination of the technological and commercial processes of
agricultural production are mostly concentrated in companies and
organizations located in other segments of the chain (input suppliers,
industrial processors and wholesale and retail distributors). This has
been called by some authors the “modern agricultural technology
system”, defined as a multidimensional network of public and private
organizations interacting non-linearly in a given historic context. This
system embraces all of the innovative processes that take place in this
sector and its value chains.
Four main drivers are responsible for contemporary changes in agriculture:
(i) the increasing globalization of production, markets and business
strategies; (ii) new regulatory and competitive environments in regional,
national and international markets and the intensification of global
competition; (iii) continuous waves of technological change; and (iv)
changes in consumption patterns and increasing consumer demands and
regulatory requirements related to food quality and safety, convenience,
choice and the reliability of supplies.
As a consequence, we have seen drastic restructuring and differentiating
processes in agro-industrial systems: vertical integration and new
contractual relationships between producers, processors and input
suppliers, coupled with a reduction in the number of agricultural producers
and a rise in average farm size (Gutman, 2003).75 Technology, organizations
and institutions have coevolved. The central features of this process are
the de-commoditization of agricultural production, the concentration
and centralization of capital in the industrial and commercial stages, the
growing power of multinational enterprises (MNE) and the emergence
of new strategic actors and methods of control and governance in value
chains (Langlois, 2003).

75



There has been a dramatic consolidation in the global commercial seed and agrochemical industries over
the past 40 years. Since the commercialization of GM crops in the mid-1990s, three large multinational
pharmaceutical and chemical corporations —Monsanto, DuPont, and Syngenta— have gained control of the
seed market through the acquisition of numerous small companies and mergers with large competitors. It is
estimated that the four top pesticide firms control almost 60% of the global market and the top four seed firms
control 56% of the global proprietary seed market (Howard, 2009).

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Over the course of this historical process, the intensity and nature of
the changes in technology and production techniques in agriculture
have been increasingly determined by the organizational, technological
and competitive dynamics of industrial, commercial and financial firms
operating in other stages of the agro-industrial system.
b. Technological revolutions in modern agriculture

The biological characteristics of agricultural production greatly
differentiate farm organization from industrial organization:
1. Agriculture involves a living, growing product which goes through
several distinct stages largely determined by nature. Seasonality is the
main feature that constrains the industrialization of agriculture.76 In
other words, the technical division of labor is limited. In economic
terms, it means that production processes are longer than labor
activities, which results in a greater immobilization of capital and,
consequently, a lower rate of capital rotation.
2. Natural random forces affect production, introducing uncertainty,vsuch
as pests, diseases and weather events.
3. Continuity and homogeneity in agricultural production are affected by
geographic dispersion, access constraints and the limited quantity and
variable quality of land.
Technological developments and innovations have historically been
employed to try and overcome these natural restrictions: genetics,
fertilizers, new varieties of crops, agrochemicals for pest and disease
control, mechanization and agronomic techniques to reduce labor needs
(consequently raising the rate of capital rotation), irrigation systems, green
houses, land conservation practices and the creation of “new land” with
the expansion of the agricultural frontier through logistic and transport
innovations77. In general terms, mechanical innovations affect the intensity
and length of the working day; chemical innovations modify the natural
conditions of soils; biological and biotechnological innovations aim to

76



77



“Industrialization” is defined here as the process that involves, among other important factors, the maximization
of the technical division of labour, the reproduction of productive units without natural limitations and a
permanent reduction in the rate of capital rotation.
The modern livestock industry differs in important aspects from other agricultural activities because new
technologies —confinement facilities, disease control, genetics, nutrition, transportation— have greatly
reduced the effects of seasonality (Allen and Lueck, 2000).

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reduce the impacts associated with the seasonality of production; and
agronomic innovations provide organizational improvements to achieve
production efficiencies (Graziano da Silva, 1991).
Traditionally, technical progress took place in agriculture through a trial
and error process, based on on-farm experimentation, the selection and
adaptation of local crops and, later, by crop hybridization through crossing
varieties with desirable characteristics.
More recently, major restructuring processes and new technological
paradigms have brought about significant changes in agricultural
production. During the second half of the twentieth century, two important
technological revolutions transformed Latin American agriculture —the
Green Revolution and the modern biotechnology or Gene Revolution
(Parajil, 2003 and Gutman and Lavarello, 2007).
The development, adoption and diffusion of information and
communication technologies —a new paradigm that has deeply
transformed organizational and innovation processes in other economic
sectors— raises important questions related to their impact on agriculture.
Assuming as an initial hypothesis that in ICTs we are witnessing a third
revolution in modern agriculture, it is important to point out that the
development and diffusion processes, the associated learning processes
and intellectual property protection followed different trajectories in these
three technological revolutions, resulting in different innovation systems.
The Green Revolution, which began in the 1960s, resulted from the
development of high-yielding seed varieties, primarily of rice and wheat,
and the adoption of a package of modern agricultural tools and practices
including chemical fertilizers, pesticides, improved irrigation systems
and techniques, and tractors and other farm equipment. Agricultural
research, supported initially by a network of national and international
organizations, was largely conducted by public bodies (INTA, INIAs),
which were responsible for technology transfer and training activities.
With the privatization of technological knowledge, MNEs played a much
larger role, mainly in the agrochemical segment of the value chain.
The modern biotechnology and ICT revolutions in agriculture, beginning
in the 1980s and 1990s opened new technological trajectories with
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Information and communication technologies for agricultural...

significant changes in the structure of research and the roles and hierarchies
of the firms and actors involved. Notwithstanding their specificities, they
share among other traits, a strong interplay between basic science and
technology, the nature of their roles as enabling technologies, their generic
and transversal character, as well as their convergences and synergies with
each other.
The application of modern biotechnology in agriculture has vastly
expanded the commercial opportunities for agricultural research (genetic
engineering, molecular markets and so on). Since the 1980s, large
multinational firms have invested in RD to create transgenic crops
with special traits: pest and agrochemical resistance, drought resistance,
and specialized characteristics for industrial processing. These scientific
and technological advances have acted as a powerful knowledge base for
innovation and technology development. Private actors played a leading
role in the innovation and diffusion of agricultural biotechnology related
to the genetic revolution (Gutman and Lavarello 2007, Salles-Filho, 2007
and Schimmelpfennig and King, 2004).
ICTs have had an enormous impact on economic activities, including
agriculture, with the diffusion of generic and specific tools. Their
importance in agriculture is largely due to their role as facilitators and drivers
in the diffusion of other techniques and technologies in the sector. While
generic ICTs shorten distances and drastically reduce communication and
transaction costs affected by the geographic dispersion of production,
specific tools are focused on (i) further codification and systematization
of information on soil characteristics, climate, diseases and pests, with
the aim of optimizing the use of inputs and the consequent cost savings
and yield increases (mainly precision agriculture tools, public-private
systems for agricultural information and early warning systems); and (ii)
creating and implementing product identification and traceability systems
to document origin, address issues related to food quality and safety and
to develop new markets based on product differentiation.
The diffusion of these transformative technologies in agriculture has
differed. While the green revolution has affected the whole spectrum
of agricultural production, modern biotechnology and ICTs are still
concentrated in certain crops and certain types of agricultural operations.
However, due to their pervasive nature, the potential for ICT diffusion to
a greater number of farmers is high, particularly for generic applications.
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The main features of these modern technological revolutions are presented
in table IV.1.
To sum up, the modern productive and technological dynamics of
agriculture are characterized by two main trends. On the one hand, by
an increasingly complex systemic dynamic where industrial, commercial
and financial firms play a central role, setting the direction and speed
of the technical changes in agriculture and, on the other hand, by the
movement away from rural producers as the generators of technological
knowledge in agricultural production. Indeed, the historical know how
of farmers, based on experience and trial and error processes, has been
mostly externalized and re-introduced in the productive processes as
inputs or technological services offered by other firms and specialized
suppliers. Large multinational enterprises (MNEs) functioning in highly
concentrated markets, in technological alliances with other industrial
firms, universities and public centers on science and technology, are the
main producers of new knowledge.
Technological diffusion in agriculture takes place primarily by means of
“technical packages”, where technology is embedded in agricultural inputs,
machines and software. New actors working in more or less closed networks
are central players in the diffusion of new techniques and the related learning
processes are, in most cases, addressed to technical advisers (agronomists,
veterinarians, internal or external rural consultants), intelligent-machine
operators and suppliers of specialized technological services.

C. ICTs and IM in Latin American commercial
agriculture: a methodological proposal
In order to analyze the changes in information management in Latin
American agriculture we propose a methodological approach that attempts
to capture the specificities of the sector.
The current literature on ICTs in Latin American agriculture mainly
addresses issues related to the impacts their diffusion has, or might
have, on socio-economic factors (emphasizing the democratizing effects
of access to information), the scope, variety and application of the
techniques and tools associated with ICTs, the research and findings of
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Information and communication technologies for agricultural...

different public institutions and the public policies and programs focused
on understanding and overcoming the obstacles to ICT dissemination in
rural areas AHCIET, 2010, Albornoz y Robert, 2008; Bossio et al, 2004,
CENDEC- FIA 2008, IICA 2007, among others).
Less discussed are the direct economic impacts of ICTs, such as
performance indicators, cost reduction, increased competitiveness and
access to markets, and the ways technological transfer and the related
learning processes take place. This is largely due to two reasons: the lack
of appropriate indicators for this kind of analysis in the traditional surveys
of the agricultural sector and, the methodological difficulties in isolating
ICT impacts from those that result from the co-implementation of other
important process and organizational innovations and technologies, as
ICTs are largely facilitators in the dissemination and application of other
techniques and technologies.
Taking into account these limitations, we propose two interrelated
taxonomies considering, on the one hand, different categories of
commercial agricultural operations and, on the other hand, the different
learning processes associated with them, based on a systemic evolutionary
approach. These taxonomies aim to capture the major trends in the
impact of ICT diffusion on farmers’ information management, taking
into account the heterogeneity of Latin American agricultural production,
both between and within countries, related to the relative size of farms,
the ownership structure (for land and other means of production),
different organizational structures, the types of interactions in value
chains, the degree of development of commercial agriculture, the levels
and forms of integration into world markets and access to technology
and financing.
Regarding the interaction between the taxonomies, we analyze the
expected impacts on information management associated with ICT
diffusion. The outcome of this methodological exercise is thus compared
with the experiences reported in a number of selected case studies. The
main hypothesis is that ICT diffusion impacts are shaped by the previous
capabilities of rural producers, by their experience with learning processes
associated with previous technological changes, and, last but not least, by
their position in the agro-industrial value chain.

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Table IV.1
The green, gene and ICT revolutions in agriculture
Dimension

Green Revolution

Gene Revolution

ICT Revolution

Knowledge
infrastructure

Public sector
research (open
science)

Intellectual property rights

Distributed Knowledge in the
network. Major role of public
agencies in promoting and
training. Private control of
technological change (machinery
and specific software)

Network
configuration

Large networks:
national and
international research
institutions, bilateral
and multilateral donor
agencies, MNFs,
farmers

Narrow networks: Private
agrochemical, biotech
and seed firms, DBF,
research universities and
ST centers

Large networks: national and
international public agencies,
private firms, universities,
service and technology
suppliers and a new generation
of farmers (entrepreneurial with
high formal education)

Associated
technologies
(Technological
packages)

High-yield
hybrid seeds,
agrochemicals,
fertilizers and farm
machinery

GM crops, herbicides
(self fertiliz. seeds), farm
machinery and new farm
practices. Technological
convergence

Internet, mobile telephony,
GPS, GIS, PA, EWS,
specialized software
applications, hightech farm equipment
Technological convergence a/

Learning
processes

Technological
transfer and local
adaptive work by
public institutions

Privatization of the
research infrastructure
and technology transfer

Technological transfer and
local and idiosyncratic learning

Techniques

Conventional
methods of tissue
culture, cell fusion,
selection and cross
breeding

rDNA, genome
sequencing techniques,
genetic engeering,
molecular markers, direct
manipulation of plants

Production: PA, irrigation,
disease and pest control,
early warning systems, etc.
Management: data processing,
administrative tools,
e-commerce, traceability
systems, etc.

Public and
private roles

Key players: public
institutions and
agrochemical
suppliers

High privatization and
concentration of new
knowledge. Relevant role of
the institutional context and
of complementary assets.

Significant participation by
both sectors

Scope of
diffusion

Widely diffused. High
impact on agricultural
production

Concentrated in a few
crops with high impacts
on costs and yields

Limited, ueven diffusion.
Generic technologies more
widely diffused. Specialized
applications and machinery
limited to large/medium-sized
farms

Period

1960s-1980s

Started in the 90s

Varies by technology. For
example, PA and electronic
traceability, since 2000; generic
devices (cell phones and
internet), since 1990.

a

170

Source: Prepared by authors, on the basis of Parajil, (2003) and Gutman and Lavarello (2007).
We consider precision agriculture to be the most important technological innovation of this revolution.

Information and communication technologies for agricultural...

1. ICT diffusion and learning processes in a heterogeneous
agriculture

Modern commercial agriculture is a knowledge and information intensive
activity. Increasing competition in international markets, choosing the
right inputs for achieving and maintaining market competitiveness and
the rising risks of climatic fluctuations are some of the challenges that
agricultural producers currently face. To manage farm production in
this environment, farmers need to make critical decisions throughout
the year based on the selection of inputs (seeds, water, fertilizers, and
agrochemicals), the organization of the production process and the related
market transactions. They also need to keep abreast of public policies,
credit markets, regulatory and statutory requirements, prices and market
changes78. ICTs are critical tools for addressing these needs.
In regards to ICTs in agriculture, some authors differentiate between the
production of functional foods (staple goods with predictable demand)
and innovative goods (differentiated niche products, short life cycles).
The former are focused on increasing yields and reducing costs, the latter,
on quality and customer loyalty. Their ICT requirements are different as
are their supply chain management approaches, learning processes and
transfer mechanisms (Salin, 1988).
In a systemic view (value chains and learning networks), the varying levels
of ICT adoption in different segments of the chain – whether among
firms in a particular segment, or between different types of chains – is an
important consideration. A significant level of ICT adoption is found in
some areas of the input and service supply segments and in retail food
firms. For example, at the retail level, the point scanner is the key IT tool
for tracking retail demand and gives retailers the opportunity for market
leadership within the segment through their information advantages. At
the other end of the value chain, bioinformatics has become a key tool in
the development of new seeds and inputs (Gutman, 2002).
In short, in agro-industrial systems there are two stages in which ICTs and
information management are of central importance (Sonka et al, 1999,
Gutman and Lavarello, 2007): (i) biotechnology and GMO through the

78



In Europe, quality assurance and traceability requirements are among the biggest drivers of ICT adoption in
the agricultural sector (Gelb and Offer, 2010).

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Chapter IV

use of bioinformatics that makes it possible to more quickly and cheaply
identify potentially valuable DNA sequences across huge data sets; and
(ii) mass customization, i.e., products and services that are customized to
meet specific client or consumer needs at a lower cost.
In between these two extremes, there is a wide range of information needs
and ICT applications to address them. However, agricultural producers
have different levels of access to these technologies and different adoption
capacities that require learning processes and information management
adapted to their conditions.
Taking into account the high level of structural heterogeneity in Latin
American agriculture, technological changes and their impacts on the
sector differ across countries. In Argentina, for instance, the emergence
of contract service providers in some extensive commercial agricultural
operations, coupled, since the nineties, with the expansion of financial
investments in the sector (trusts, seed pools), has precipitated the
emergence of distinctive organizational forms not found in the commercial
agricultural segment of other countries in the region.
The proposed taxonomies aim to deal with this heterogeneity and shed
light on the information management changes sparked by the diffusion of
ICTs, taking into account the following questions:
1. Is the use of ICTs for data accumulation, organization and dissemination
in the agricultural sector positively impacting learning processes and
innovation? Which aspects of the production and innovation processes
in agriculture could be enhanced by the adoption of ICTs?
2. What are the drivers for the adoption of ICTs?
3. Which firms or groups of firms are responsible for setting and
coordinating the dissemination of new standards for processes and
products associated with the adoption of ICTs and who is responsible
for enforcement? Who manages the coordination and governance of
the chain?
4. What are the specificities of the learning processes associated with
ICTs? Who are they addressed to: producers, suppliers, facilitators,
service providers or others?
5. Who is responsible for the transfer processes and what are the specific
transfer mechanisms?
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2. ICT diffusion among different types of commercial farmers
in Latin America

In the wide body of literature dedicated to the analysis of the evolution
of the agriculture sector in Latin America, there are a number of different
typologies of farmers based on variables such as size, organization of
production, type and destination of goods produced, level of integration
in value chains, technological level, organization of labor and degree of
mechanization, among others (see, for instance, Lodola, 2006; Leavy and
Dewes 2009, Teubal 2002; Schejtman and Barsky, 2008; Gutman, 2007).
The taxonomy proposed in this study is focused on commercial farmers.
It is intended to capture, at the regional level, the differential impacts of
ICTs on the innovation and learning processes of farmers and should be
considered an exploratory exercise based on previous research. For the
construction of the typology we took into account the following factors:
farm size, organizational structure, goods produced and market orientation.
Types of farms:
1. Large and medium-sized farms for extensive crops (mainly grain and
oilseed production), primarily owner operated, but including some
rented-land operations.
2. Agricultural management enterprises (AME) that manage their own
farms and also provide financial, technological, logistical, marketing,
and risk management services to other, smaller farms. This category
includes large investor-owned farms, primarily in Argentina, engaged
in the production of extensive crops like grains and oilseeds.
3. Medium-sized and small, export-oriented farms managed by owners
or tenants (mostly fruits and vegetables)
4. Large and medium-sized and dairy farms
5. Cattle producers
Large farms of type 1 and 2 are linked upstream to suppliers of technological
packages related mainly to modern biotechnology techniques and
downstream to marketing and distribution firms or food companies. The
main difference between these two kinds of farms in regards to ICT impacts
is their planning horizon. In farms type 1, and particularly in mediumsized farms managed by the landowner, long-term strategies directed at
the preservation of natural resources are more common. In these cases,
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Chapter IV

learning processes for new technologies are important. In farms type 2,
short-term financial strategies prevail and, consequently, there is a low level
of interest in learning processes related to conservation strategies. However,
AME may pursue hybrid strategies with strong learning processes for new
technologies, coupled with short-term strategies for land conservation and
reduced learning processes in client farms due to uncertainty with regard to
the duration of their contracts. In these cases, the management firms may
build up generic competencies and diffuse them throughout the network.
For type 1 and 2 farms engaged in commodities production, maximizing
efficiency is the primary operational focus, creating a strong motivation to
adopt precision agriculture (PA) techniques.
Type 3 farms are mostly engaged in the production of fresh goods for
export markets in developed countries, where strict safety and quality
standards prevail. The retail segment, primarily supermarkets and
hypermarkets, in receiving countries is responsible for the coordination and
supervision of these standards. Wine grape producers in Chile, citrus fruit
producers in Argentina and flowers producers in Colombia and Ecuador
are examples of type 3 farms. In these operations, farmers are typically
linked with downstream, post-harvest distribution and marketing firms.
Identity preserved (IP) systems and traceability systems are beginning
to diffuse among these kinds of farms. When part of the production is
for domestic or regional markets where standards, although increasingly
important, are lower than those prevailing in industrialized countries, local
distribution firms are responsible for chain governance. Early warning and
climate information systems are gaining importance in type 3 farms, to
limit crop losses and prevent damage to the cosmetic appearance of fruits
and vegetables caused by pests, diseases or extreme weather events.
Types 4 and 5 farms include dairy and livestock production. ICTs
are increasingly employed in these operations to either comply with
regulations in export markets (traceability), or to achieve greater
operational efficiencies through new techniques like precision dairy
systems. In dairy, the standards imposed by the processing industries
or the marketing and distribution chains are the main drivers for the
adoption of new technologies, while in cattle production the primary
drivers are new regulations requiring animal traceability.79

79



174

There are important differences among LA countries in traceability standards and enforcement practices.

Information and communication technologies for agricultural...

Table IV.2 delineates the main features in the information management
process and categorizes them by farms type. It should be kept in mind
that there are important differences between farms belonging to the same
type. As shown in the table, all farmers rely on both external and internal
sources of information, but great differences exist between types in the
kinds of practical knowledge and information handled by farmers and
their absorption capacities and learning styles.
Table IV.2
Farm type and ICT knowledge in Latin America
ICT Knowledge
Farm type

Information and
Knowledge sources

Formalization

Technological
knowledge of farmers

1. Large/medium-sized
farms for extensive crops
(mainly grain and oilseed
production), primarily
owner-operated, but
including some rentedland operations

Internal: consultants,
technical advisers
External: interactions
within the value chain
- suppliers, customers
and ICT learning
networks

Tacit: based on
experience and
routines
Codified: consultants
and agronomists;
input and machinery
suppliers

Know how - Know
what -Know Who

2. Agricultural
management enterprises
(AME) that manage
their own farms and
also provide financial,
technological, logistical,
marketing and risk
management services to
other farms.

Internal: consultants,
technical advisers
External: interactions
within the value chain
- suppliers, customers
and ICT learning
networks

Tacit: mainly the
ability to coordinate
the business network
Codified: consultants
and agronomists;
input and machinery
suppliers

Know how - Know
what- Know Who

3. Medium/small-size,
export-oriented farms
managed by owners or
tenants (mostly fruits and
vegetables)

Internal and external
by interactions within
the value chain
(mainly suppliers)

Tacit: based on
experience and
routines
Codified: consultants
and agronomists

Know how - Know
what - Know who

4. Medium/large-sized
dairy farms

Internal: experiencebased learning
External: interactions
within the value chain,
mainly customers

Tacit: experiencebased and interactions
with customers
Codified: standards
and regulations

Know how - Know
what

5. Cattle production

Internal: experiencebased learning
External: mainly with
suppliers

Tacit: experiencebased and interactions
with customers
Codified: standards
and regulations

Know how

Source: Prepared by author

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Chapter IV

To understand the different ways the learning process occurs in the
agricultural sector, and the role of ICTs in this process, it is necessary
to consider all the agents and firms involved and their position in the
value chain. Farmers, even though they are the final users of the new
technologies, are not always, nor necessarily, the actors to whom these
technologies are addressed. Within agro-industrial networks, suppliers
of specialized services play the role of translators or facilitators in the
interface between new technologies and farmers. These networks are
comprised of a variety of different agents: young farmers with technical
capabilities, technical advisers like agronomists and veterinarians, different
types of suppliers (of inputs, equipment, specialized software and
agricultural and technological services), universities and RD institutions,
public and private rural extension services, private farmers and value chain
associations (such as the CREA groups in Argentina and Uruguay) and
cooperatives. Although the role of the farmer is more relevant in some
instances, based on his experience and his knowledge of the specific traits
of his farm, the central participants in the learning processes are, in the
majority of cases, the suppliers of specialized services.
3. A typology of commercial farmers’ learning processes

Taking into account the contributions of Antonelli (2011), we assume that
the learning modalities of commercial farmers are affected first by the
relative importance of tacit and codified knowledge to the participants in
the innovation network and by the degree of formalization of the learning
processes resulting from the systematization of information. Secondly, they
are affected by the relative importance of the internal and external sources
of learning, i.e., by the place commercial farmers have in the value chain and
in innovation networks and the access they have to external knowledge. We
postulate that the impacts of ICTs on the farmer’s technological learning
process will be affected by the modalities of the learning process.
Figure IV.2 shows the relationship between tacit and codified knowledge
and internal and external learning sources. We are assuming some minimal
level of overlap between both sets of variables and a hierarchy between
types of knowledge and learning sources. It is assumed that external
learning sources cannot be accessed without the prior development
of internal sources, whether formal or informal, tacit or codified, and
that tacit knowledge is needed in order to interpret codified knowledge
(Antonelli 2011, Cowan, David and Foray, 2000).
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Information and communication technologies for agricultural...

Figure IV.2
Learning processes of commercial farms according to sources of learning
and knowledge types
Knowledge and Information

Learning
sources

Tacit

Codify

Quadrant I

Quadrant II

Distri buted Model

Corporate Model

Internal

5

1
3

Quadrant III

External

2

Quadrant IV

4

Source: Prepared by author on the basis of Antonelli (2011)

Antonelli distinguishes two theoretical learning process models: distributed
and corporative. In the first model the distribution of tacit knowledge
among network participants prevails. The distributed model emphasizes
the tacit knowledge available in the network, the learning processes based
in the supplier-user interactions and the capability of technology suppliers
to improve their products and services as a result of their interactions with
users. Users may improve their economic performance and efficiency, as
in the case of precision agriculture, or follow a strategy of innovation for
high quality products (see case studies in the next section).
On the other hand, the corporative model emphasizes codified knowledge
because of the importance of research activities and the coordination
of various sources of codified knowledge (different techniques and
technologies). In this model, designed especially for the analysis of
learning processes in large industrial corporations, external knowledge
sources are also codified in nature (patents and licenses). New knowledge
can be developed through the recombination of existing knowledge. In
agro-industrial value chains, the corporative model is found in MNEs in
the agrochemical and biotechnology sectors.
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Chapter IV

As long as farmers access new technologies through technology providers
and advisers, they will be placed near or below the horizontal axis of figure
IV.2. If the adoption process requires a high level of codified knowledge
(rules, procedures and so on), they will be placed near or to the right of
the vertical axis. The following analysis applies to figure IV.2:
• Quadrant I: includes farmers with high internal learning processes based
on experience and know how. Antonelli refers to the intersection between
internal sources and tacit knowledge as experience-based learning.
• Quadrant II: includes two types of codified knowledge: know why
—scientific knowledge based on research activities— and know what
—knowledge incorporated in instructions and guides. According to
Antonelli this quadrant is characterized by learning processes based on
RD activities whose main outputs are new codified knowledge in the
form of patents, handbooks, internal procedures and so on.
• The lower half of the figure (Quadrants III and IV) shows the
relevance of external knowledge sources: know who —the ability to
find the appropriate partners and resources within a network.
The different types of farmers described in table IV.2 have been placed in
figure IV.2 according to the kind of knowledge they mostly use. Farmers who
succeed in combining internal and external learning sources and codified and
tacit knowledge will be in a better position to adopt ICTs and the application
of the technologies will have positive impacts on the management of
information and the administration of the farm. This category includes
farmers of types 1 and 3 and, to a lesser extent, types 2 and 4.
Type 2 and 4 farmers, with learning processes based on interactions, have
been placed in different positions according to the relative importance of
codified knowledge within the type. It is expected that type 4 farmers will
obtain higher benefits from ICT applications because of the high level
of codification of the information important to the food industry and in
product quality assurance systems. Conversely, because of their short-term
strategies, type 2 farmers are not as interested in developing internal sources
of knowledge. ICTs have a limited impact on the management of production
on type 2 farms, but play an important role in financial management activities.
Farmers with relatively high learning restrictions rely heavily on internal
knowledge sources based on experience and show difficulties in coordinating
external and internal knowledge, not only because of their weak position in
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Information and communication technologies for agricultural...

the network, but also because of their limited internal capacities. This might be
the case, for instance, with cattle producers for domestic markets in Argentina
(see case studies). The potential of ICTs for information management seems
to be limited in this sector owing to the high level of informality that prevails
among these producers, which constricts the codification of information.
New regulations requiring traceability systems for domestic markets will force
changes, but for the moment ICTs play an important role only in the case of
producers oriented to export markets. For these producers, traceability systems
may additionally contribute to improving the efficiency of farm operations.
Table IV.3 shows how ICTs are diffused, according to farm type.
Table IV.3
Farm types and ICT diffusion
ICT Diffusion
Farm type

Highly-diffused
ICTs and software
applications

Reasons for use

Adoption drivers

1. Large/medium-sized
farms for extensive crops
(mainly grain and oilseed
production), primarily
owner-operated, but
including some rented-land
operations

Generic ICTs and
software applications;
PA tools

Reduce costs,
increase yields

Input and machinery
suppliers, machinery
contractors,
technological services
suppliers, technology
translators

2. Agricultural management
enterprises (AME) that
manage their own farms
and also provide financial,
technological, logistical,
marketing and risk
management services to
other farms

Generic ICTs and
software applications;
PA tools

Reduce costs,
increase yields

Input and machinery
suppliers, machinery
contractors,
technological services
suppliers, technology
translators

3. Medium/small-size,
export-oriented farms
managed by owners or
tenants (mostly fruits and
vegetables)

Generic ICTs and
software applications;
some PA tools;
traceability technology

Reduce costs,
increase yields,
differentiation
strategies, market
access

Input suppliers,
technological services
suppliers, upstream
actors in value chain

4. Medium/large-sized dairy
farms

Generic ICTs and
software applications;
some PA tools;
traceability technology

Differentiation
strategies, market
access

Input suppliers,
technological services
suppliers, upstream
actors in value chain

5. Cattle production

Generic ICTs and
software applications;
traceability technology

Differentiation
strategies, market
access

Generic translators

a

Source: Prepared by author
Generic ICT devices and software applications: mobile technologies, internet, e-banking, farm management and accounting
software, agricultural information portals.
b
Generic translators: agricultural consultants, farmer associations, universities, public agencies.

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Chapter IV

D. Case studies
To analyze the impacts of ICTs on producers’ information management,
we looked at more than 30 articles and documents focused on the study
of the application of ICTs in the agricultural sector. Additionally, we
conducted a series of interviews with regional experts (see References).
The articles and documents reviewed were focused mainly on the
description and analysis of the impacts associated with the diffusion of
ICTs by public programs aimed at supporting rural communities. In many
cases, these programs are joint efforts between international organizations
such as the IADB, GTZ, FAO IICA and others, and rural extension
services (INTA in Argentina, FIA in Chile, INIA in Uruguay, MINAGDGIA in Peru), universities, rural professional associations and local
businesses (some examples are: FIA, 2008, IICA, 2010, Carosio, 2008).
Few publications are focused on the innovation and learning processes
associated with the diffusion of ICTs in the agricultural sector, considering
subjects such as the impact of ICTs on increasing the efficiency of farming
processes (reducing costs, increasing yields, improving market access and
so on), or on farmers’ information management (some examples are
Bosch, 2007 and Schneider, 2010).
The five cases selected are presented following the same analytical structure. We
first present a general description of the topic and, when available in the current
literature, a general overview of the situation in Latin American agriculture. We
then present some successful examples in Latin American agriculture and, in
some cases, from other regions. Lastly, we discuss the potentials and constraints
associated with IM and the diffusion of the particular technology discussed.
a. Agricultural information systems and early warning systems80

Generic ICTs, especially communication technologies such as cellular
telephony, internet telephony systems (VoIP) and other mobile devices
like PDAs, are those most widely diffused in the agricultural sector. They
are less costly relative to other technologies and enable farmers to more
easily access, gather and share information and reduce transaction costs
80



This case is based on IICA, 2007 (Instituto Interamericano de Cooperación para la Agricultura), RIAN and
SINAMIVO websites, and interviews with key informants.

180

Information and communication technologies for agricultural...

In this environment, specialized agricultural web portals have multiplied
and are delivering increasingly specific and dedicated services. The need
for access to internet-based agricultural information networks —whether
local, national or regional, public or private— and for tools for gathering
and storing information is driving the adoption of ICTs. The networks,
made up of multidisciplinary teams, provide updated agronomic and
weather information and early warnings on the probability of pest and
disease outbreaks.
Since these kinds of information services are relatively new and studies
analyzing their impacts are scarce, it is difficult to measure and assess their
impacts on farmers’ IM. However, the experts consulted agreed that these
types of generic ICTs facilitate and improve farmers’ decision-making
abilities and the overall business management of agricultural enterprises,
increasing their efficiency and competitiveness.
Outstanding examples
The selected examples of weather information networks for agriculture,
with or without early warning systems, are diverse, ranging from generic
to more specific and dedicated information services, with the latter having
more impact on farm information management.
• In Argentina there are two nationwide public systems: (i) the Argentinean
National Pest Surveillance and Monitoring system (SINAMIVO) that
provide(s) general updates on the health status of the main crops in the
country, according to the international standards set by the International
Plant Protection Convention of FAO.81 This system has a database
of major pests in Argentina and is capable of making searches for
specific pests that are affecting crops in any region of the country. The
SINAMIVO reports can be accessed through its website, by telephone
and by email; and (ii) The National Agricultural Information Network
(RIAN) operated by INTA. Their website-based82 services include
mapped green-rate images collected by a satellite-based sensor system
that provide information on vegetation characteristics, including biomass,
leaf area, and productivity and meteorological information, including
rainfall maps, generated from a land-based electronic sensor system.
81
82




http://www.sinavimo.gov.ar.
http://rian.inta.gov.ar.

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Chapter IV

RIAN is connected to a regional network with the most comprehensive
database of agricultural information on the Pampas region (RIAP).
INTA Experimental Units participating in RIAP develop databases that
support various research efforts in their respective regions. These data
are fed into a geographic information system (GIS) that provides spatial
information for analysis and decision-making.
Both programs offer an e-mail newsletter service with information
specific to the user’s location, online databases, and online services
based on interactive maps. National cell phone alert systems will
soon be available, according to the experts we interviewed. Based on
assessments of other cell phone early warnings systems developed
by INTA experimental stations like Anguil (Bellini et al, 2009) and
Concordia Station Frutic (Stablum et al, 2009), we believe that agroweather information networks linked to local agricultural markets
would be the best providers of these services.
• In Chile, the public-private Agriculture Climate Information system83
is a partnership of the Fruit Development Foundation (FDF),
the Institute of Agricultural Research (INIA) and the national
meteorological office (DMC). This system collects data from automatic
weather stations that feed information on rainfall, solar radiation
and atmospheric pressure into a central server. On the basis of this
information, the system produces weather reports that are distributed
weekly via e-mail and issues pest and weather alerts, including frost
and extreme temperature warnings and precipitation forecasts. In
addition to these reports, the network provides a fee-for-service cell
phone warning system.
• In Brazil, the decision support system for the control of Asian rust in
soybeans provides an interesting example of a complex information
network with an alert system based on modeling. The system uses
simulation models to anticipate the emergence of Asian rust fungus in
soybeans in the state of Paraná. Early warnings allow farmers to take
specific courses of action according to observed conditions, particularly
in relation to the use of fungicides, which can help reduce input costs.
Results show that the system has helped to reduce production losses
and increase the effectiveness of fungicide applications.
83



www.agroclima.cl.

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Information and communication technologies for agricultural...

It should be noted that the system does not specify possible courses
of action to be taken by farmers under different scenarios because
of the variability in site-specific conditions. Farmers often require the
assistance of technical advisors to combine the information provided
by the system with farm-specific conditions to determine the most
appropriate response.
• In India, the e-Choupal programme serves over four million farmers in
more than 40,000 villages and is an outstanding example of an effective
agricultural information network. The award-winning programme was
created by ITC Ltd.,84 one of India’s largest exporters of agricultural
commodities. It provides village internet kiosks managed by local
farmers (called sanchalaks) that give the agricultural community access
to market and weather information (in their local language), disseminate
knowledge on scientific farm practices and risk management, facilitate
inputs purchases and enable farmers to sell their produce directly
from their doorsteps. Farmers benefit through, lower costs, enhanced
productivity and higher farm gate prices.
Potential and constraints
The above examples show that the potential of various agricultural
information systems to improve farmers IM is higher when the systems
manage and deliver area or site-specific information. Additionally, the
information has to be built and distributed across networks, which
requires interaction among different actors and active participation at all
levels, from network coordinators to final users. In order to maximize
their potential these technologies require user training and the active role
of the professionals and technicians involved.
b. Precision agriculture in extensive crops85

In the early nineties, civilian access to the Global Positioning System (GPS)
opened up possibilities for the development of intelligent devices for the
site-specific management of agricultural operations, offering the potential
for greater efficiency in the use of inputs. Known as precision agriculture,
these practices started to spread in the mid-1990s.
84
85




www.itcportal.com.
This case is based on Bragachini et al, 2005; Bragachini, 2006; Corró Molas, 2007 and several key interviews.

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Chapter IV

PA, or site-specific crop management, can be defined as the management of
the spatial and temporal variability in agricultural production at a sub-field
level to reduce costs, improve economic returns and reduce environmental
impacts. PA is an information intensive technology. The main activities
associated with this technology are data collection, data processing and
interpretation and variable rate application of inputs (Chartuni et al, 2007).
It uses a wide range of information and communication technologies,
many of which are incorporated in agricultural machinery, including GPS,
electronic devices like temperature, moisture, and green index sensors,
yield monitors, and sample meters, which in combination provide precise
crop information and enable the location-specific administration of inputs
(Bragachini, 2006; Albornoz, 2006).
PA is used in North America, Northern Europe, Australia and some Latin
American countries, mainly in corn, soybean and cotton production. Yield
monitors connected to GPS receivers were the first tool used for sitespecific farm management, enabling variable rate applications of fertilizers
and chemicals (Fountas et al, 2010).
Outstanding examples
In Argentina, PA has been used in crop production in the Pampas since
1996. This experience shows some of the advantages and potentials of this
technology. According to Bragachini et al (2005), the main applications of
PA in Argentina are associated with (i) the control of various activities (yield
monitors, GPS guidance); (ii) data collection (yield monitors to monitor
the protein, oil, fat and moisture content of grain, real-time sensors, aerial
photographs and satellite maps); and (iii) analysis and management (specific
software to determine seed density and fertilizer application rates).
Argentina ranks second after the US in the number of performance monitors
and fifth in number of screens per hectare planted (Bragachini, 2006). INTA
Manfredi estimates that about 20% of the total land in extensive agriculture
is managed using practices associated with precision agriculture.
The most widely adopted technology is GPS guidance because it reduces
labor requirements for applying chemicals while minimizing the risks of
exposure to toxins. The use of performance monitors (PM) is the second
most widely adopted practice while variable fertilization (VF), applied mainly
with spray systems, is at an early stage of diffusion (Corró Molas, 2007).
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Information and communication technologies for agricultural...

The high cost of the intelligent machines for harvesting and spraying and
the fact their use is limited to specific points in the production cycle has
led to the emergence in Argentina of agricultural machinery contractors
and the outsourcing of these operations. According to Casal (2011) most
of the harvesting and about 70% of the spray tasks are now performed by
contractors. Because of this, service contractors, not farmers, have been
the main adopters of PA-associated technologies in Argentina, although
in some cases the contractors also own and farm their own land.
The rate and scope of PA adoption and diffusion in industrialized
countries and the factors limiting its application are of interest when
considering the potential of PA in Latin American agriculture. Several
studies (Gelb and Offer, 2010; Foutas et al, 2010; Sonka et al, 1999) point
out that PA has not been widely adopted by farmers in the United States
and Europe and, when adopted, farmers are a decade younger than the
average farmer and cultivate larger farms than the average farm holding.
Among the reasons for the slow rate of diffusion are the high cost of
the specialized equipment required for PA and the need for extensive
operator training. The potential returns from PA, as reported in surveys of
farmers, do not justify the costs involved (Fountas et al, 2010)86. Ongoing
costs can be relatively high because yield variations within a field differ
from year-to-year due to the complex interactions between factors such
as soil type, temperature and the incidence of disease. For these reasons,
the information needed to calculate the application of inputs must be
continuously revised and adjusted with consequent impacts on costs. In
addition, the available decision support system (DSS) software has not
adequately incorporated the agronomic and economic interpretations
needed to transform the data gathered into useful decision-making. All
these factors elevate the importance of PA specialists and technology
services suppliers —crop advisors, fertilizer dealers, extension experts
and the like— working in close collaboration in networks, including
research institutes and universities, as facilitators of specific on-farm
tasks and providers of basic agronomic information, (Fountas et al, 2010
and Offer, 2010).

86



Compared to genetically modified crops, the adoption of PA practices has been relatively slow because PA is a
time demanding approach (for analysing data, learning new farming procedures, attending meetings, courses
and workshops), while GMO crops are time-saving. Additionally, the techniques and management skills required
to use the GMO crops were already established when the use of GMO seeds started, while in PA the agronomic
and economic evaluation and data analysis was not very developed when the first tools were introduced.

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Chapter IV

Potential and constraints
The evidence gathered in the case of Argentina shows that when these
technologies are successfully applied there are significant cost reductions.
PA tools not only allow a more efficient use of inputs and resources at
the individual farm level, but also facilitate the wider dissemination of
information on best practices within the network of users. However, the
diffusion of PA is constrained for a number of reasons:
(i) Similar to what happens in industrialized countries, the main adopters of
PA in the Pampas region are large farms (types 1 and 2 in our farm typology)
which represent only 5% of the total farms in the country. The network
for the application of PA includes farmers, technical advisors (on-farm
or contracted), technological input suppliers, PA contractors, specialized
services providers, INTA and other public and private RD institutions
and farmer associations such as CREA (Asociación Argentina de Consorcios
regionales de experimentación agrícola). The extension office specializing in
these technologies (INTA Manfredi) is promoting the dissemination of
PA to medium-sized farms in the region (type 3 in our typology). Working
in close collaboration with the suppliers of technological inputs and
networking with research and extension institutions, these farmers provide
the specific field and agronomic information to the technology providers,
facilitating and improving the adaptation of PA equipment to their farms.
(ii) The increasing complexity of machinery, computers and specialized
software requires the training of operators, with consequent increases in
costs. Specialized technology service providers are central to the process
of determining the appropriate level of input applications due to the
complexity of the required data analysis (Rebella, 2011; Mendez, 2011).
(iii) The beneficial implementation of PA depends on an adequate
characterization of farm sub-plots and the price of inputs. Mendez et al
(2011) indicate that the potential improvement in profitability due to the
variable application of inputs depends on the identification of areas in
the field in which additional application of inputs significantly increases
revenues in proportion to the additional costs, or the identification of
areas in which the reduction in input costs is greater than the potential
reduction in revenue due to lower yields.

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Information and communication technologies for agricultural...

c. ICTs and precision agriculture in intensive farming87

Precision agriculture is also beginning to gain a foothold in some high
value intensive crops that can benefit from identifying, quantifying and
mapping intrafarm plot variability for the more precise application of
farm inputs.
While there are relatively few examples of the use of PA in intensive
crops in the region, viticulture is one area where PA techniques are
being applied. The application of PA in wine grape production is
relatively recent, beginning first in the late nineties in the US, Europe
and Australia.
Until recently, there was no tool that could adequately map the spatial
variability within a vineyard, particularly in relation to soil and plant
characteristics. Precision viticulture techniques can now be applied using
uniform aerial images —multispectral imaging— captured by specialized
cameras and GIS techniques, to gather and analyze the necessary
information. These images enable the employment of PA techniques to
create the conditions for the vigorous growth rates that produce higher
quality grapes (Chartuni et al, 2007).
Outstanding examples
In Chile, the use of PA in vineyard management is spreading. Adopted in
vineyards producing grapes for higher quality wines, PA is used primarily
for site-specific irrigation planning and seeks to optimize production and
grape quality by maintaining a balance between fruit load and leaf area.
Precision techniques enable a more efficient use of inputs and harvest
scheduling based on the varying grape maturity rates in the vineyard.
One study (FIA, 2008b) showed that the implementation of PA for irrigation
management in a 150 hectare vineyard resulted in cost reductions of 6%
and a 4% increase in production. The results far outweighed the costs of
equipment installation, associated data collection and interpretation and
related operational changes.

87



This case is based on FIA, 2008b; Chartuni et al, 2007, and interviews with key informants.

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Chapter IV

Potential and constraints
The successful implementation of this technology requires specialized
training for growers and technical advisors and the necessary managerial and
financial resources. These requirements will probably limit PA in viticulture
to larger vineyard operations (FIA, 2008b). Currently, PA has spread mainly
in the stratum of vineyards producing higher quality grapes, which account
for around 40% of the land in production, on a total of 45,000 hectares88.
The main barriers to the adoption of specialized ICT tools for small and
medium-sized vineyards are similar to those for other small farmers in Latin
America: high costs, lack of broadband or internet connections, financing,
training and cultural factors. Figures presented by CISCO (2008) show
that most large vineyards (more than ten hectares) —approximately 2,400
vineyards— are owner managed and, in almost all cases, have Internet
access. Internet adoption among the approximately 6,000 medium-sized
vineyards (between one and ten hectares) varies among regions depending
on broadband penetration. All farmers in these categories have basic ICT
knowledge. At the other end of the spectrum, are small vineyards of less
than one hectare —some 5,600 vineyards— whose owners/operators
have some basic level of PC adoption, but which are often managed by
older farmers who have little or no ICT knowledge or skills.
The adoption and diffusion of PA in intensive crop production has
followed the same path as that seen in extensive agriculture and for the
same reasons: high capital costs and the need for high levels of learning
and training. Adoption has been driven in large part by the demands of
other actors in the agro-food chain and by international markets. Capital
costs are a major constraint to future growth.
d. Traceability systems

Traceability systems were established in the meat industry to ensure safety
and quality standards primarily as a result of concerns related to livestock
88



The Chilean wine industry: Chile has more than 13,000 vineyards and 450 wineries. Seventy-four per cent of
the wine produced is exported. For premium wines, wineries own their own vineyards and/or have long-term
contracts with selected vineyards. Labor and raw materials account for 54% of total costs. Notwithstanding
the recent vineyard consolidation process, vineyards are still very fragmented in Chile, with small vineyards
(smaller than 5 hectares) accounting for 72% of the total cultivated area. Vineyard consolidation has occurred
mainly as a result of the principal wineries buying smaller vineyards as part of their expansion plans (Cisco
2008, from different sources).

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Information and communication technologies for agricultural...

disease89. In response to these concerns a growing number of countries
have promulgated strict new labeling regulations and have mandated
traceability systems. According to ISO 8402, cattle traceability allows
the identification of an animal along the supply chain from birth to end
market. Currently, most meat-exporting countries have national legislation
mandating some form of traceability system to ensure access to foreign
markets and, in some cases, for domestic markets as well. The goal of these
regulations is to create transparency in the meat production chain, provide
more product information to consumers, to meet the requirements of
foreign markets and to support programs for the eradication of foot and
mouth and other livestock diseases.
Traceability systems are also being used for a variety of other purposes
related to value-added marketing, like geographic origin and organic
products. In this regard, traceability systems facilitate access to markets
and provide new opportunities for product differentiation. Traceability
systems are information intensive; hence, ICTs play a key role. The level
of use of ICTs in traceability systems varies depending on the type of
system employed. Electronic tracing, in contrast to analogue systems,
allows better record-keeping and a greater degree of integration with
other farm management systems. Systems that are limited to public
registration purposes are generally less data rich and less useful as a tool
for production management. Computerized traceability systems have led
to improvements in livestock management, as in Uruguay.
Over the last ten years, South American meat exporting countries have
promulgated a variety of regulatory systems for livestock registration.
Table IV.4 shows the main differences between these systems. Not all of
them are digitized, or at least digitization is not mandatory. Uruguay is the
only country that requires digitized traceability. In Brazil, although not
mandatory, the most commonly used identification devices are electronic.
In Argentina, due to the high levels of informality in the beef industry,
recordkeeping systems are scarce and the regulations are repeatedly
violated. Digitized systems in Argentina are generally limited to the export
segment of the chain.

89



The main livestock diseases are: Bovine Spongiform Encephalopathy or mad cow disease, escherichia coli,
swine fever and foot and mouth disease.

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Chapter IV

Table IV.4
Traceability systems used by Latin American beef producers, by country
Country

Year

Regulatory
extent

Identifier type

Regulator

Argentina

2003 and
2007

Since 2003 for
export livestock,
since 2007 for all
livestock

Visual Caravan identification
numbers and colors. Paper
registration, including
gender, breed and animal
health records.

SIGBE (Sistema
de Identificación de
Ganado Bovino para
Exportación) SENASA

Brazil

2002, 2004
and 2006

All cattle destined
for export and,
since 2006, all
calves born in
FMD-free areas
whether or not
intended for
export.

Visual Caravan identification
numbers. Other identification
is optional. Producer can
choose between tattooing,
branding, electronic devices,
or visual headset button.
Additionally, should follow a
basic record-keeping protocol
for production inputs.

“Serviço de
Rastreabilidade da
Cadeia Produtiva de
Bovinos e Bubalinos”
Ministerio de
Agricultura, Pecuaria
y Abastecimiento
(MAPA).

Uruguay

2006

First Latin
American law
mandating
nation-wide
traceability

Stakeholder access to the
recorded information through
the “National Livestock
Information System” (SING),
custom-designed software,
georeferenced GIS system.
SEIIC computer system
controls all cattle slaughter
and final product traceability.

SIRA (Sistema de
Identificación y Registro
Animal) and INAC
(Instituto Nacional
de E7Carnes) which
controls the industrial
phase. Ministerio de
Ganadería, Agricultura y
Pesca (MGAP)

Source: Prepared by author on the basis of AHCIET (2010)

Outstanding examples
In Argentina90, the Trazar Foundation has spearheaded a cooperative
effort by livestock producers to develop and implement a computerized
traceability system. The tracking system —TRAZ.AR— is used by
medium-sized beef producers in Entre Rios province who are partners in a
consortium for exporting quality meat to Italy. It includes components for
recording information, managing the information in a centralized database
and distributing it to participants in different stages in the chain —breeding,
wintering, slaughtering, logistics, distribution and marketing— and to end
consumers. Entering an identification number provides access to complete
information about the production process and the individual animal’s
history. The system ensures traceability and enables producers to efficiently
access key information for herd management such as vaccination records,
growth rates and weight. Information can also be retrieved by other users

90



This case is based on AHCIET, 2010; Albornoz 2006, Araoz 2004, and Irurueta 2011, Fundación Trazar
website and personal interviews.

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Information and communication technologies for agricultural...

—firms and trade associations, public health agencies, certifying bodies
and consumers— that have different levels of access depending on their
needs. Audits are conducted to guarantee compliance with quality and
safety standards. Participating producers have improved the management
of their herds and guaranteed their access to international markets, resulting
in better financial returns from their operations.
Traceability systems developed by the Trazar Foundation are beginning to
spread to different crops and regions. For example, the cattle traceability
program is being used in Nicaragua and by FRUTIC, an association of
citrus growers in the province of Corrientes in Argentina. There are several
institutions and associations involved in this project, including international
funding agencies (IDB); local associations such as the Asociación Cultural
para el Desarrollo Integral;91 national public institutions (INTA, CERIDECONICET, MINCyT); and producer associations like PROGAN (in the
Province of Santa Fe in Argentina), a consortium created for the pilot system
and a major user of the system. Its quality protocol was developed jointly with
the University of Parma, in Italy, since Italy is the major export destination.
Potential and constraints
Despite the potential benefits of traceability, the adoption of these
technologies is a long and costly process for producers. National regulatory
systems are being implemented in LA with differing requirements, rates of
adoption and levels of enforcement based on the stage of development
of the meat sector and product end markets (AHCIET, 2010).
• Brazil and Argentina have chosen to initially implement traceability for
meat produced for export. Other producers can participate voluntarily.
• Uruguay, an early adopter of traceability, has taken advantage of the
transition towards individual animal traceability systems to move
from visual to electronic identification systems. This has allowed
the development of databases with complete information on the
herd, which has led to improvements in the production process and
encouraged learning related to process innovations.
• Countries that are just beginning to implement their traceability
systems have initially adopted more rudimentary approaches and
electronic systems are still optional. Compliance with the standards
91



www.acdi.org.ar.

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Chapter IV

for traceability systems are generally beyond the capabilities of small
farms and one consequence of the implementation of traceability
systems is an increase in average farm size.
The coordination or governance in these quality and safety control
networks is the responsibility of companies located in the final stages of
the value chains. With the increasing dominance of private standards, large
multinational retail distribution firms are becoming the strategic nodes of
economic power and chain governance. There are, however, some market
niches in which groups of producers are collectively monitoring their food
safety standards and benefitting from reduced transaction costs (Henson and
Reardon, 2005; Narrod et al, 2009). Public and private (supermarkets) food
safety and quality standards are important driving forces of agrifood systems
in developing countries , in response to regulatory developments, consumer
concerns and competitive positioning. Certification, labeling and branding
systems that link high quality and safety standards to the product are intensive
in ICT, which help to coordinate procurement chains. Some case studies on
private standards adoption in Latin American agriculture provide indirect
evidences of the importance of ICT for these processes. Farina et al. (2005)
discusses the cases of milk production in Brazil and Argentina; the case of
vegetable supermarket suppliers in Costa Rica is discussed in Berdegue et al.
(2005); and Mainville et al. (2005); explores the nature of firm-level decisions
regarding the use of public and/or private food safety and quality standards
of the market for fresh produce in São Paulo, Brazil.
e. Software for agriculture: The supplier-client learning process 92

IT needs within the agricultural sector differ significantly and are influenced
by a wide variety of factors including the type of production, the complexity
of the value chain and the market and regulatory environment. Management
systems for cattle production, for example, differ from systems for dairy
herd management or other livestock operations. In turn, the systems that
are optimized for extensive agricultural crops are not suitable for intensive
crops and vice versa. The development of appropriate, effective applications
requires a close working relationship between clients and IT suppliers.
Software suppliers for the agricultural sector must look to a variety of other
sources for information and feedback, including chambers of commerce
and other business associations, technology centers and universities.
92



192

This case is based on AHCIET (2010), Albornoz (2006); Albornoz and Robert (2008) and Yoguel et al (2010).

Information and communication technologies for agricultural...

In conjunction with the diffusion of ICTs in agriculture in LA, specialized
IT service providers and software developers for farm management have
emerged. In addition to firms in the private sector, public institutions and
non-governmental organizations play an important role in IT development
for agriculture.
Outstanding examples
In Argentina, the growth of the software development and IT services
sector over the past 20 years has given rise to a relatively dynamic subsegment that is creating custom software applications for agriculture.
Rapid growth in agriculture in LA has fuelled growth in the IT sector that
specializes in meeting the informational needs of agricultural producers.
As well as developing new products, these new IT providers are important
suppliers of post-sales training and support services. The most popular
products and services from these companies are teaching and farm
management tools, among them: (i) business management systems; (ii)
resource planning and optimization systems; (iii) custom applications; and
(iv) consulting services and technical training software.
Client-supplier interaction plays a central role, both in the emergence
of specialized firms and the development of their core products. Most
firms have staff members with agricultural backgrounds (farmers,
agronomists) and in other cases the founders are close relatives of
farmers or contractors. Often young farmers pursuing information
technology studies develop computer systems for managing the family
business (Albornoz, 2006). Even if young farmers do not have previous
IT training, they are, in most cases, actively involved in the adoption of
new technologies.
EMBRAPA, the Brazilian Agricultural Research Corporation, holds the
technical expertise to support and foster the use and development of free
software for agricultural sector. It has developed a set of open license
software for a variety of users and launched the Free Software Network
for Agriculture (AgroLivre) with the purpose of satisfying the agricultural
sector demands, in areas such as decision support, scientific research
supporting tools and digital inclusion. Embrapa Information Technology
is responsible for the coordination of the free software repository for the
agricultural sector. This activity is crucial to share information, databases
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Chapter IV

and software among producers and the different agriculture extension offices.
Some software can be modify and suit to different regions problematic.93
Potential and constraints
The development of partnerships and networks for the generation and
dissemination of such technologies, in which farmers and technical
and specialized service providers play complementary roles, is critically
important. The agricultural sector has to provide the information software
developers need to create specific IT products adapted to their operations.
The supply of effective IT solutions can be constrained by the difficulty
farmers may have in communicating their specific needs and by the
uneven development of the software industry and IT services in various
LA countries, which can be a disadvantage in countries that need to import
software solutions not tailored to their regional specificities.

E. Concluding remarks
In the modern technological paradigm, the agricultural sector has
increasingly become an information intensive economic activity. Farmers
need different kinds of information to administer their farms and manage
production, to know about inputs and markets —which have become
more and more sophisticated— and to access and utilize new technologies
and agronomic techniques.
Intangible assets are becoming increasingly important. Historically,
physical assets —land, livestock and equipment— and their control were
at the centre of agricultural production. In modern agriculture, while
those factors continue to be of critical importance, new skills, especially
information management capabilities, are necessary for building linkages
and relationships across the value chain, to evaluate alternative production
systems, to monitor economic and market developments and to understand
the economic and strategic benefits of the new technologies.
We have given several examples to illustrate the importance of ICTs
in managing the information available to farmers and as enabling
93



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For more detail see EMBRAPA web-page.

Information and communication technologies for agricultural...

technologies for the implementation of new agronomic techniques and
more sophisticated management tools. ICTs foster the adoption of
associated technologies and can also reduce operating and transaction
costs in the production stage and transaction costs in distribution and
marketing activities.
In South American agriculture, ICTs have diffused mainly among large
farms engaged in grain and oilseed production for export, small and
medium-sized intensive-crop farms specializing in products for export
markets and farms and livestock operations that produce goods subject to
national and international food quality and safety regulations.
The diffusion of ICTs and related tools is taking place in information and
learning networks which act mainly as support systems in the farmer’s
productive activities. However, the learning processes associated with
these technologies are focused on other actors in the agro-ICT networks,
particularly agricultural advisors and technology and service suppliers
who interact directly with input and machinery suppliers.
There have been significant changes in the business management of
the farm as a result of the diffusion of, and better access to, data and
information. We have stressed the actual and potential importance of
ICTs as enabling technologies and drivers of technological change and as a
means to improve the farmer’s ability to manage technological knowledge.
Access to ICTs, in and of itself, cannot break down the barriers imposed by
the economic asymmetries between farmers or their differing information
and knowledge absorption capacities. It is even possible that the diffusion
of ICTs creates new barriers and asymmetries that exacerbate rather than
ameliorate the scope and negative impacts of the digital divide because
of the knowledge and economic hierarchies in the value chains and the
barriers that constrain the creation of the new capacities and cultural
models needed to reap the economic benefits available from the everincreasing amount of data and information. In other words, the knowledge
and structural heterogeneities that already prevail in the agricultural sector
can be aggravated because of unequal access to these new technologies.
Even if ICT adoption enhances the comparative advantages of the whole
value chain and of producers and firms engaged in the innovation networks,
are the resulting benefits proportionally distributed between all participants
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Chapter IV

or do they accrue disproportionally to certain players? For instance, networks
comprised of large agricultural enterprises and small farmers, where the
first play a management role and provide technological, financial, logistic,
and commercial and risk management services to the small producers, are
beginning to emerge in some developing countries. These networks are
certainly important mechanisms for the diffusion of ICTs that enable the
dissemination of new production techniques and access to information
and other strategic assets. However, the concentration of economic power
in large farms often produces disparities in the distribution of the benefits
that accrue from modernization in the producer segment of agricultural
value chains. These kinds of disparities are magnified because of the
power asymmetries between farmers and firms operating in the input and
distribution and marketing stages of the chains.
It is not enough to have access to data and information. Although access
to information and the farmer’s capacity to process that information are
important elements in decision-making processes, the potential impacts
on farm management are conditioned by access to other strategic assets,
including equipment and inputs, financing, and market channels. For
instance, to apply the information captured by remote sensors about plotspecific differences in yields, farmers need to have access to intelligent
machines equipped with the sophisticated electronics that enable
application of variable rates of inputs. In the same sense, it is not enough
to have real-time information about market conditions and prices if the
farmer does not have access to the appropriate distribution and marketing
channels, or if they are tied into asymmetric contractual relationships in
the value chain that determine what or when to produce and to whom and
at what prices to sell. Additionally, it is not just a question of better access
to information, but also, as stressed by Chapman and Slaymaker (2002),
whose reality the information reflects and, most importantly, who is able
to make use of the information and for what purpose.
The ICT revolution is transforming Latin American agriculture. The
exponential improvements in the tools available to farmers to create
and manage knowledge and information have provided new means to
reduce costs, improve productivity and develop competitive advantages.
However, notwithstanding their potential democratizing effects, the
uneven diffusion of ICTs in the region continues to be a significant barrier
to a more equal distribution of the benefits that accrue from these new
technologies. Information management associated with these technologies
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Information and communication technologies for agricultural...

is concentrated in off-farm actors, primarily in upstream stages, operating
in oligopolistic markets controlled by large multinational firms working
in public-private innovation networks. The adoption of ICTs and
associated new technologies by Latin American agricultural producers is
concentrated in large and medium-sized farms, which has increased rather
than narrowed the digital divide and because of their uneven diffusion
they have had little effect on the heterogeneities that have been historically
present in the sector.
Some policy recommendations may be suggested driven from the
above analysis.
Policies oriented to improve the access to and the diffusion of ICT
technologies among regionally disperse farmers and small and medium
size producers should take into account these heterogeneities, providing
training courses and a more equal access to these technologies through
public extension institutes.
Supporting and stimulating the collective organization of small and
medium size agriculture producers (for instance in cooperatives), publicprivate partnerships and an adequate institutional support, are important
policies for the democratization of power relations and asymmetric
distribution of knowledge and benefits resulting form the dissemination
of ICT inside value chains and networks.
Public policy should aim to build institutional framework, i.e. generate
public spaces in which farmers can share information, software and search
engines. These public spaces may function as disseminators of information
and they allow populating large databases. For example, simulation models
developed for early warning for a given crop can be extended to other
contexts if relevant agronomic and agro-climatic information is available.
Therefore, the creation of public spaces is key in the policy design.

197

Chapter IV

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Experts interviewed
Cabrera, Sara. Former Director of CORFO, Chile
Casal, Gustavo. Casal y Cía. Fertilizing technology Enterprise
Grobocopatel Gustavo. Los Grobo Group, Agricultural Management
Enterprise
Kugler Norberto. Cattle producer
Ignacio Albornoz. Agriculture consultant, Brazil
Martín Irurueta. Expert on traceability, INTA, Argentina
Mascarini, Claudia. RIAN, INTA
Mendéz Andrés. Precision Agriculture , INTA Manfredi, Argentina
Rebella, Cesar, Satellite Maps, INTA Castelar
Ruz, Emilio. Excecutive Secretary, PROCISUR, Uruguay
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 V. Principal barriers to the adoption
of ICTs in agriculture and in rural areas
José Nagel

A. Introduction
Access to and use of information and communication technologies (ICTs)
around the world have been raising exponentially over the last decade.
Mobile telephony has seen the swiftest growth, with the number of cell
phone subscribers increasing from 739 million in 2000 to 5.2 billion in
2010, followed by the Internet, for which the number of users jumped
from 394 million in 2000 to 2.08 billion in 2010. Broadband use has also
expanded significantly, from 1.1 subscribers per 100 inhabitants in 2005 to
13.6 in 2010 (ITU, 2010).
This process has been accompanied by a constant flow of innovations and
changes in technologies and in modalities of use. Within a period of five
years broadband has expanded, there has been a move to mobile telephony
networks with convergent technologies (2G, 3G, and 4G), integrated mobile
terminals have become available, and multiple applications and services
have been generated. The individual and local storage of information has
been superseded with the generation of service networks and applications
that for the first time have made “cloud computing” a reality, supported
by software, applications and Web servers and offering specific and
differentiated services online. The result is a worldwide platform with
unimagined possibilities for growth and impact (Mohsen, 2009).
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Chapter V

Although the indicators reveal a gap between Latin America and the
Caribbean, on one hand, and developed countries, the region has seen
steady growth in ICT use. This is particularly the case with cell phones,
where the gap with developed countries is narrowing: the subscription
rate per 100 inhabitants in 2009 was 89, and in some countries it actually
exceeds 100. Internet access has also seen sustained growth, rising from
five users per 100 inhabitants in 2000 to 31 in 2010. These figures, of
course, conceal internal discrepancies, which in most countries are very
important, with great differences related to such variables as location,
education level and income (ECLAC, 2010a).
It is the rural and agricultural sector that seems to be lagging furthest
behind in incorporating ICTs into productive, social and cultural activity.
Herein lays a challenge that should be a matter of concern if the region is
to avoid widening the divide that generates new forms of exclusion and
of economic and productive inefficiency.
This chapter offers an overview of the limitations on the adoption of
ICTs in Latin American agriculture, highlighting traits and tendencies with
respect to ICT access and adoption. It also examines the way countries
are responding to the challenge of generalizing the information society
in the agriculture sector and in rural areas, with particular attention to the
situation of small farmers.
The term “ICTs” refers to those technologies arising from progress in
computer science, the Internet, telecommunications and audiovisual
technologies, including the recent processes of convergence. For the
purposes of this study, the central focus is on the accessibility and use of
computers, the Internet and cell phones and their social, economic and
cultural effects
This chapter begins with an overview of the possibilities that ICTs offer
for agriculture and rural development and then goes on to examine the
barriers and limitations that impede the generalized use and adoption
of these technologies by farmers. This is followed by a review of digital
policies and strategies targeted at the rural and agricultural world, describing
countries’ experiences and offering some suggestions concerning digital
policies for the sector.

206

Information and communication technologies for agricultural...

B. Adoption of ICTs in agriculture:
from digital literacy to knowledge management
ICTs can make a powerful contribution to the competitiveness of agriculture
and they can be applied in nearly all areas of management and production
within firms and within the agrifood chains. Figure V.1 provides some
examples of areas where ICTs can be useful in an agricultural enterprise,
in the value chain, and in the peripheral systems. Some of these examples
are also valid for rural areas in general, but the focus here is on agriculture.
Figure V.1
ICTs in the agricultural firm
Computerized agriculture

Information platforms
and systems
Digitalized communications
and transactions

E-government
Warning systems

Digital-based
productive
technologies: PA

Geo-referencing

E -commerce

FIRM
Virtual networks
and communities

Computerized
management

Total
traceability

Agro-meteorological
networks

Remote diagnosis and
technical assistance

E -learning

Cloud applications
and services

CHAINS

Virtual monitoring
of innovations

Traceability in the
agrifood chains
Information

Source: Prepared by the author.

Introducing ICTs into the administrative and financial control of
agricultural firms can enhance efficiency, reduce costs, and lead to sounder
decisions. Similarly, digital-based productive technologies (precision
agriculture, GPS) can contribute to the rational use of resources, higher
profits, and greater productivity. The use of digital tools and instruments
also has an impact on sustainability, as the rational management of inputs
allows for less reliance on agrochemicals and contributes to the reduction
of residues and the elimination of plant and animal diseases (Best, 2008).
207

Chapter V

Lastly, the adoption of ICTs is central to addressing the consequences of climate
change. To this end, technologies must be developed that will allow the efficient
use of irrigation and drainage, early warning systems, systems for combating
new diseases, systems for managing droughts and climate information networks
for farmers. This will involve teledetection, geo-referencing, sensors, monitors
and technologies for remote, real-time data transmission and processing as the
basis for information and knowledge systems that will support decision-making.
The adoption of ICTs by agricultural firms is a complex process, one that
occurs in successive stages and is conditioned by the structural heterogeneity
and stratification of farmers. Figure V.2 illustrates the stages of ICT adoption
by farmers along a path of progressively more intensive use of information
and knowledge. After a rudimentary phase of basic uses, ICTs are introduced
professionally in administrative management, incorporating functional
applications suited to administrative, economic and financial supervision.
Normally, the incorporation of ICTs into production is a subsequent and more
complex stage that requires greater investment. Finally, the comprehensive
computerized management stage presupposes the incorporation of ERP
(“enterprise resource planning”) systems (which comprise all the subsystems),
comprehensive traceability and intelligence systems and, to a still very limited
extent, cloud computing (Nagel and Martinez, 2007).
Figure V.2
Stages of ICT adoption by farmers
ICT ADOPTION IN AGRICULTURAL FIRMS

Quality and use of information and knowledge

Precision agriculture,
traceability, biotechnology, etc.

Cloud computing, ERP
systems, etc.

Knowledge
based agriculture

Computerized integrated
management

Management
software, portals,
transactions

ICTs in productive
processes

Communication,
navigation, basic
applications

ICTs in administrative
management

Basic ICT uses

s
m
ste
sy
al ts
gic os
olo y c
hn olog
c
te n
of tech
ion g
at sin
rm ea
sfo cr
an In
Tr

Digital literacy
Subsistence
farmers

Family
farmers

Small
businesses

Medium - sized
farmers

Source: Prepared by the author

208

Large
firms

-

Information and communication technologies for agricultural...

There seem to be incremental costs (and of course benefits) to the
incorporation of ICTs, as the process moves toward stages of greater
complexity. The basic uses require relatively few resources. The
incorporation of management applications demands greater resources
and, at more advanced stages, the introduction of ERP systems or
precision agriculture involves significant investments that only larger and
well-capitalized firms can afford.
In development strategies it is essential to consider the dual objectives
of digital inclusion and increased competitiveness of firms. The
heterogeneity of the farming population and the coexistence of firms of
great diversity and level of development require strategies with activities
ranging from digital literacy to complex instruments and applications. In
turn, attention must be paid not only to digital development for firms
but also to the peripheral systems, in order to have a virtual supply
of instruments, applications and contents that will make knowledgeintensive agriculture possible.

C. Tendencies that encourage the adoption of ICTs
in the region’s agriculture
Figure V.3 provides an illustrative summary of the main fields in which
pressures and incentives arise for adopting ICTs in Latin American
agricultural businesses. Some of these factors, of course, also affect the
rural population as a whole, but here the focus is on agriculture.
The greatest pressures on agricultural firms to adopt ICTs arise from the
need to be competitive on markets (mainly external ones). Stiffer demands
with respect to quality and safety are also appearing in local markets, as
consumers begin to adopt patterns similar to those in markets in developed
countries. This phenomenon has been encouraged by the expansion of
the big supermarket chains which now dominate agrifood marketing and
are setting the standards for agricultural products (Reardon, 2003).
Social and communicational pressures, generated within farmers’ own
families, consumer concerns, and the demonstration effects from other
social sectors also encourage the adoption of ICTs. Studies show that
farmers’ wives and children are moving quickly to adopt ICTs. A study in
the Dominican Republic found that 53% of the users of the Community
209

Chapter V

Access Centers (CAC) were women (Khelladi, 2008). Studies in Uruguay
and Chile have also shown that women and daughters of farm families
are a factor of assistance and intermediation (proxy user) with the digital
world (CENDEC-IPA, 2007).
Figure V.3
Incentives to ICT adoption in agriculture
INCENTIVES FOR ADOPTION OF ICTS IN AGRICULTURE
Traceability
Safety
Quality
Demonstration effect
Family pressures
Consumer promotions
Electronic banking
Institutional processes
Tax transactions
Online information
Programmes to foster
ICT use
Connectivity
Telecentres
Supply of digital -based
technologies
Existence of ICT firms

Market competitiveness requirements

Social and communicational pressures

Institutional e-services

Digital strategies

ADOPTION
OF ICTS
BY FARMERS

Technological
supply

Source: Prepared by the author

In 2010, 11 countries of Latin America and the Caribbean were
implementing programmes to endow schools and teachers with computers
and broadband Internet and in some cases were donating personal
computers to every student (CEPAL, 2010). The beneficiaries of these
initiatives are located for the most part in rural areas and the majority of
the students belong to farm families. Despite inter-country differences
(Uruguay has one computer for each student, Honduras has one computer
for every 137 students), and despite home Internet access is very uneven,
these initiatives are for the first time bringing computing to rural families
and introducing a very powerful demonstration factor for farmers.
At least nine countries are pursuing telemedicine programmes offering
remote diagnosis and primary care in rural medical offices, which are
frequently one of the few points of connectivity available to communities.
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Information and communication technologies for agricultural...

The introduction of ICTs in a service that is so important to families that
also constitutes a powerful vehicle for demonstrating the usefulness of
the new technologies, and it is having a demonstration effect that also
influences attitudes towards ICTs (Hernandez, 2010).
For the most part farmers are not immune to consumption pressures,
except perhaps in highly isolated geographic areas. Access to radio and
television generates communicational flows that tend to standardize
consumer aspirations, particularly among the young. Electronic goods,
even if they are beyond the means of the majority, infiltrate the field of
vision and aspirations of rural dwellers and farmers.
As public and private institutions make electronic transactions more
available, pressure is mounting on farmers to join the “information
world”. During the last five years, private and public institutions as well
as governments have stepped-up the process of digitalizing transactions
and procedures. Electronic banking services have become almost universal
and an increasingly broad range of products can now be purchased via the
Internet. Although most farmers still lack access to these instruments, this
practice is beginning to take root in the more advanced sectors.
Electronic government has also been expanding, and nearly all countries
have implemented some system for handling paperwork online; for example,
11 countries allow transactions to be conducted in this manner and some,
such as Colombia and Mexico, have a “single window” to facilitate citizen
access (ECLAC, 2010). The growth in online transactions offered by the
public system has been significant in some cases, such as Chile, where the
number of government online procedures rose from 12 in 2001 to 476
in 2009 (SDD, 2010). Although various studies (FIA, 2009a; CENDECIPA, 2007) show that farmers still rely for the most part on face-to-face
transactions and processes and information sources, the existence of the
digital option is exerting pressure on them to make greater use of ICTs in
their personal and productive activities.
As discussed later in this chapter, the various efforts that public and private
institutions as well as NGOs are making to promote digital development
are also providing an incentive for farmers to adopt ICTs.

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Chapter V

D. The digital divide in rural sectors and in agriculture
As a counterweight to the set of factors that are promoting the expansion
of ICTs, there are still some persistent gaps in access to and use of these
technologies in rural sectors and among farmers of the region. The
following graphs, based for the most part on household surveys, illustrate
the main trends relating to ICT access and use in rural and farming
households. “Farming households” are understood here as those where
agriculture is the principal occupation of the head of the household.
1. The access gap

The high penetration rate of mobile telephony in rural sectors is a feature
common to all countries of the region (see figure V.4). In some of them,
more than half of the rural population has a cell phone, and in four countries
this rate exceeds 70%. This has not only brought an improvement in terms
of communication, but it has also opened a bridge to the information
society, and as new convergent technologies are developed and offeed a
powerful tool for ICT expansion strategies, with the obvious limitations
with respect to more complex operations or applications.
On the other hand, rates of access to computers and to the Internet
are generally very low, although differentiated. The computer seems
to have made its way into rural households, regardless of connectivity
possibilities. This could be explained by the needs or demands of other
household members, particularly the children. Studies in some countries
show that computers are more likely to be found in households with
children between 6 and 18 years of age (UAH, 2009). In any case, having a
computer without the Internet, while obviously a limitation, nevertheless
opens the possibility of using local applications and becoming familiar
with the digital world.
There are some important differences among countries, with one group
(Uruguay, Costa Rica, Chile, Mexico and Brazil) showing clearly higher
indicators. These countries seem to have made special efforts to ensure
connectivity and community access points. In all cases, however, the
internal gap between the urban and rural sectors in each country is very
wide. Even in countries where this gap is less significant, urban Internet
access is three or four times as high as rural access, and in the majority of
countries it is 10 times as high or more.
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Information and communication technologies for agricultural...

Figure V.4
Latin America (15 countries): fixed and mobile telephone, computer
and Internet access in rural households
90
80
70
60
50
40

36,1

30

23,7

Internet

Computer

Mobile telephone

17,2

Uruguay 2009

9,2

7,4

6,9

Costa Rica 2009

5,7
Mexico 2006

4,9
2,2
Brazil 2007

4,7
0,8
Paraguay 2008

4,2
0,7
Panama 2007

2,5
0,3

5,8
0,6
Ecuador 2009

2,3
0,1

Colombia 2008

2,7
0,1

Peru 2009

2
0,1

Honduras 2007

1,6
0,1

Guatemala 2006

0,2
0

El Salvador 2009

0,5
0

Nicaragua 2005

0

13,2

Bolivia 2005

10

Chile 2009

20

Fixed telephone

Source: OSILAC, based on household surveys

Against this backdrop, farmers’ access to Internet and computers, although
higher than the average for rural households, is also very low and reveals
differences between farmers living in urban and rural areas. Households
headed by farmers have low Internet access rates but they are generally
higher than those for the rural population (see figure V.5). This difference
reflects that farmers living in urban areas (usually medium-sized towns)
have greater possibilities for connectivity through community access points.
ICT access indicators for farmers are lower than for other occupational
categories, including rural nonfarm activities. Farmers living in rural areas
face disadvantages compared to other rural inhabitants who are engaged
in non-agricultural work more closely linked to the world of services or
commerce. In fact, farmers rank above only unskilled workers in terms of
Internet access in rural areas (see figure V.6). Nevertheless, in the more
advanced countries (Costa Rica, Mexico, Brazil, Chile and Uruguay),
Internet access in rural areas has grown steadily in recent years, doubling
or even quadrupling both in rural households and in farm households.

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Chapter V

Figure V.5
Internet access in rural and farm households
20%
18%
16%
14%
12%
10%
8%
6%
4%
2%
0%
2008
2006
El Salvador Guatemala

2007
Honduras

2009
Peru

Rural households

2009
Ecuador

2007
Panama

2008
Paraguay

Farm households

2007
Brazil

2009
Chile

2009
Costa Rica

2009
Uruguay

Rural farm households

Source: OSILAC, based on household surveys .

Figure V.6
Internet access in rural households, by occupational category
of head household
80
70
60
50
40
30
20
10
0
Brazil 2007

Chile 2009

Costa Rica 2009

Ecuador 2009

Uruguay 2009

Members of the executive and legislative branches, managers and armed forces
Professionals, intellectuals, technicians and office employees
Workers in services and sales
Workers producing industrial goods and services
Farmers and skilled agricultural and fisheries workers
Unskilled workers

Source: OSILAC, based on household surveys

214

Information and communication technologies for agricultural...

The main constraint on the expansion of ICT use is level of education.
In the case of farmers in Latin America, there is a clear relationship in all
countries between the two variables, with Internet access and use rising
with higher levels of schooling. In particular, there is a notable jump in
access at the secondary education level (Nagel and Martinez, 2007). Yet,
for a given education level, the number of farmers who can access the
Internet will vary according to the possibilities offered in each country.
Thus, the proportion of farmers with tertiary education who access the
Internet in Uruguay is several times higher than that in Paraguay, Peru or
Panama (see figure V.7). This would seem to indicate that, while education
level is fundamental in enabling ICT access, there are other conditioning
factors in play (availability of connectivity, points of access, etc.).
Figure V.7
Internet access by level of education in farm households
100
90
80
70
60
50
40
30
20
10
0
Brazil
2007

Chile
2006

Colombia Costa Rica Ecuador El Salvador Honduras
2008
2009
2009
2007
2007

Mexico
2006

Panama
2007

Paraguay Peru 2009 Uruguay
2008
2009

No formal education or preprimary education

Primary education or first cycle of basic education

Secondary education or second cycle of basic education

Non-tertiary postsecondary education/incomplete tertiary

Tertiary education

Source: OSILAC, based on household surveys

2. Gaps in use and adoption

Having access to the Internet does not necessarily guarantee that farmers will
use it. In most cases, farmers consistently make less use of the Internet than
they could. This is confirmed by research showing that, even if they have a
computer at home or at work, farmers do not use it or they do so via a proxy
user, who may be a son or daughter (Nagel, 2005; FIA, 2009a). Figure V.8
shows the difference between Internet access and use in farming households
for Latin American countries that have such information available.
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Chapter V

Figure V.8
Internet access in farm families and Internet use by farmers
20
18,2

18
16

14

14
12

10,2

10
8

7,2
5,6

6

4,2

4
2
0

1,9

1,2
2005
Brazil

2009
Chile
Internet access

2008
Costa Rica

2009
Uruguay

Internet use

Source: OSILAC, based on household surveys

The likelihood of ICT use varies with the size of the farm and the category
of those engaged in agriculture. Various sources on the relationship between
farm size and computer and Internet use show that such use is very low
among small-scale farmers and rises systematically as the size of the farm
increases. ECLAC data, based on the agricultural censuses of Brazil and
Chile, show that ICT use in agriculture increases consistently with farm
size, with differences of up to 10 times between farms smaller than 5 ha
and those of 500 ha and more. This same tendency emerges from data
on agricultural occupation categories, where the most notable difference is
between “employers” (i.e. business owners with some capacity to hire labor)
and other categories, including “own account” workers, which covers a great
many small farmers engaged in subsistence agriculture.
The probability of computer and Internet use also seems to be higher
among farmers engaged in export and agro-industrial activities, and located
in chains that are demanding in terms of information and knowledge. A
Chilean study showed that only 4.3% of grain growers were using the
computer, and this proportion rose to 35.5% among fruit producers, and
to 72.7% among producers of honey for export (FIA, 2009a). The same
study indicated that —at least in certain cases— producers who have
another paid activity make greater use of ICT: for them, Internet use is
up to 60% higher than among persons confined strictly to agriculture
216

Information and communication technologies for agricultural...

(FIA, 2009a). This finding is reinforced by the perceptions of agricultural
experts in countries of the region (see figure V.9).
Against this general backdrop, however, situations can be identified in
which groups of small farmers make greater use of ICT than the averages
would indicate. Various studies show that groups of farmers who are better
integrated into markets, who participate in support programmes, and who
live in areas targeted by special activities have greater levels of ICT use.
This can be seen in productive development projects associated with
ICT instruments in areas of the Plurinational State of Bolivia that have
introduced telecentres (Suarez Rodas, 2008) and in some pilot experiments
involving rural wireless networks in Uruguay (Grampin, 2011).
Figure V.9
Probability of ICT use by farmers, by type of activities, as perceived
by key agents
Make technological
innovations
Have nonf arm activities

Engage in export

Are involved in extension
systems
Operate in demanding chains

Maintain management
controls
0%

20%

40%
Low

60%
Medium

80%

100%

High

Source: ECLAC survey of agricultural specialists

Farmers use the Internet mainly to search information and for communication,
and very rarely to perform transactions. There is almost no transactional
use among farmers: only in Uruguay and Costa Rica has electronic banking
made any headway among farmers as an Internet use. Only 1% uses the
Internet for purchasing, contracting, or any type of electronic commerce.
Climatic information and prices seem to be the main areas of interest in
farmers’ information searches (FIA, 2009a).
217

Chapter V

There is very little use of ICTs in business management. Uruguayan studies of
livestock producers with medium-sized operations show that 71% of producers
keep records and controls in paper notebooks and only 15% use a computer
(CENDEC-IPA, 2007). Another study of small farming businesses in Chile,
found that no more than 25% of producers were using any spreadsheet to
keep records (FIA, 2009a). Executives, professionals and technicians working
in agricultural firms or providing advisory services to farmers are among the
greatest users of the new technologies. They often serve as intermediaries
between farmers and these technologies and they have the capacity to be active
agents in the dissemination of ICT use (FIA, 2008).
Lastly, the greatest perceived impacts from the use of ICT among farmers
have to do with improvement in communications and access to new
markets and, to a lesser degree, with optimizing the use of inputs and
reducing production costs (see figure V.10).
Figure V.10
Perceived impacts from ICT use in agriculture
Technology transf er

Better communication with institutions
Better communication with
producers and customers

32%

19%

56%

44%

10%

29%

37%

39%

Higher sales prices

39%

Optimized use of inputs

39%

Higher returns

54%

32%

Lower prices of inputs

Lower production costs

29%

27%

12%

Lower production risk

Access to new markets

39%

53%

27%

34%

29%

32%

24%

34%

37%

32%

41%

34%

34%

Rare

Moderate

Source: ECLAC survey of agricultural specialists

218

27%

25%

Frequent

Information and communication technologies for agricultural...

E. Barriers and constraints on farmers’ access to ICTs
The principal factors placing barriers and constraints on farmers’ access
to computers and the Internet are shown in figure V.11. These factors
have different weightings: some are central to ICT access (connectivity,
education level) while others are secondary. Government policies, markets
and local social systems and networks can also raise or reduce barriers
to ICT access. Experts consulted in various countries cited connectivity
and education level as the greatest barriers, followed by high costs and
farmers’ perception that ICTs are not very useful.
Figure V.11
Barriers and constraints affecting farmers’ ICT access
Education
Age
Income

Information
Services
Networks

FARMERS
Perceptions

Virtual content

Digital capacities
Information
management

Conectivity
Infrastructure

Users

Equipment
and points of
access

Comprehensive
digital strategies
and policies

FIRMS
Forms of
management
Technological
levels

Chains and markets
demanding in terms
of information and
knowledge

Social and
cultural systems

Source: Prepared by the author

1. Barriers and constraints with respect to users
a. Education

With rare exceptions, farmers in Latin America have very little schooling.
For example, 28% of Mexican farmers had no schooling in 2007, and
54.9% had only a basic education (FIRA, 2009); in Paraguay, 82.8% of
producers had basic education or less according to the 2008 Census.
There is little possibility of influencing this factor in the short run, as
219

Chapter V

the expansion of education systems has effects only over the medium
and long term and, of course, with the generational shift. Consequently,
educational constraints must be treated as a parameter when planning
immediate strategies for digital expansion and the deficits will need to be
offset with training, information and motivation activities.
b. Age

In countries for which data are available, the average farmer’s age is
over 50 years. According to some studies and the opinions of key
informants, being older can be an obstacle to the adoption of ICTs.
Data on ICT use among the rural population confirm these assertions.
For example, a study in the Dominican Republic on the Collective
ICT Access Centers (CACT) found that 81% of users were between
the ages of 15 and 39 years (Khedalli, 2008). In Colombia, 61% of
COMPARTEL telecentre users are under 24 years (CEDE, 2007). In
Chile, a study on ICT use among INDAP beneficiaries showed that
Internet use was twice as high among farmers under 30 than among
older farmers (Nagel, 2005).
Yet available household statistics do not reveal such a close association
between age and ICT adoption, and there are also great differences
among countries. It would appear that differences in ICT adoption
can be better explained by the educational levels of different age
groups. In Uruguay, for example, where educational differences
between age groups are smaller, thanks to generalized early education,
the distribution curve of ICT access is flatter, and access is greater
among farmers in the 50-54 age group. In Chile, by contrast, where
education is less universal in rural areas and older generations have less
schooling, the rate of ICT access reaches its peak among 30-year-old
farmers (see figure V.12).

220

Information and communication technologies for agricultural...

Figure V.12
Farmers´s access to Internet, by age groups
25

20

15

10

5

Uruguay 2009

80_84

75_79

70_74

65_69

60_64

55_59

50_54

45_49

40_44

35_39

30_34

25_29

20_24

0

Chile 2009

Source: OSILAC and CASEN Chile

c. Income versus costs of ICTs

There are studies to show that the high price of broadband service is a barrier
for families in the lower income quintiles, and that strategies for lowering
those prices can be important in enlisting new users of ICTs. Data from
13 Latin American countries show that Internet access among households
in the highest income quintile is more than 37 times that for the poorest
quintile (Jordan, 2010). In Latin America, agricultural households are among
the poorest population segments (Rodriguez and Meneses, 2010).
Low incomes contrast with the high costs of broadband service in
the region. Rates vary among countries (US$50 in Uruguay, US$170 in
Ecuador, US$325 in the Plurinational State of Bolivia) but studies show
that the average tariff for broadband plans in Latin America (US$125)
is 2.5 times the OECD average. Moreover, the cheapest plan in OECD
countries costs only 0.3% of the median household income, compared to
5% in Latin American countries (Galperin, 2010).
In this context, various research studies highlight the difficulties that
farmers face in paying for ICT access. An ECLAC study found that 80%
of rural households in Colombia and 60% in Brazil are not in a position
221

Chapter V

to pay the current price for broadband service (Galperin 2010). Farmers
are well aware of this. A survey in Mexico showed that 56% of those
interviewed cited low income as the main reason for not having a computer
(ITU, 2009). The same cause is cited in the Brazil study, where 48% of
persons surveyed pointed to the same impediment (Galperin 2010).
d. Attitudes and perceptions

The cultural model of the knowledge society in Latin America is
essentially an urban invention that is gradually infiltrating the countryside.
Consequently, digital expansion often seems to collide with cultural and
social barriers, particularly in the case of older persons for whom the new
technological world is not one in which they can easily be inserted.
Many responses from experts interviewed show that the enthusiasm of
farmers for the computer and the Internet is dampened by the perception
that these instruments are of no use in the tasks they are performing, and that
the return on investment in ICTs is low. For many farmers, moreover, their
self-image conspires against any motivation to work with new technologies.
They frequently see themselves as incapable of handling precise and complex
instruments, which they assume require levels of preparation and fine motor
skills that they have not achieved (Bossio, 2005; Nagel, 2005).
e. Digital skills

Given the education levels of most farmers and the nature of their work,
it is not surprising that they lack digital skills and abilities. Digital training
activities typically focus on developing skills for working with the computer
and its basic applications to master text processors, web browsers, and
spreadsheets. For various reasons this training does not normally move
on to develop skills for identifying, assessing and using information.
These are operations that are essential for applying ICTs to agricultural
management, but farmers are not accustomed to performing them. Nor
this training includes the management of interactive applications and
instruments that would facilitate integration into virtual communities
where the possibilities of the Internet can be more fully utilized. These
shortcomings are important barriers to seizing the potential of ICTs.

222

Information and communication technologies for agricultural...

2. Constraints related to farm management methods

Many farmers do not maintain management controls over their farms, or if
they do so, thet do it in a simplistic way, merely recording elementary data for
making rough calculations of the return on their business. Farmers do so in
many countries because they are not obliged to keep accounts and they rely
on “presumed income” systems that do not require detailed records. There is
no pressure on them, then, to introduce efficient controls and this reinforces
farmers’ perception that computers and the Internet are not very useful. In the
case of farmers who are integrated into modern markets and are subject to tax
audit, they will generally entrust the management supervision of their business
to third parties, to professionals, or to their own children (FIA, 2009a).
Many informants indicated that farmers are beginning to feel the need to adopt
ICTs as they come to participate in programmes such as Best Agricultural
Practices or Livestock Traceability, which require record-keeping at all stages
of the productive process under penalty of losing their access to markets,
credit, inputs, networks and support services.
3. Connectivity as a central barrier

Making broadband universally available is a challenge that countries of the
region have undertaken to address, in order to bring all sectors into the
information and knowledge society (ECLAC, 2010). Yet, this objective is
far from being achieved, and there are still significant gaps in countries of
the region. These have to do not only with costs, as discussed above, but
also with connection possibilities and the quality of service.
a. Connection availability

The availability of broadband connectivity in countries of the region tends to
be concentrated essentially in the cities, and to a lesser extent in towns of the
interior, with little coverage in rural areas. As a result, most farmers do not
have acces to the Internet. This situation can be blamed in part on market
considerations: because of such factors as population dispersal, low incomes,
and lack of incentives to incorporate ICTs, rural areas do not offer the critical
mass of potential customers needed to make the service profitable for providers.
In an attempt to deal with this reality, communities have experimented
with local Wi-Fi networks, setting up self-managed systems to serve a
223

Chapter V

specific clientele belonging to a local community or group of producers
(Bossio, 2005). These normally require a commercial firm to provide the
connectivity, which is distributed by the network to a set of users. The
experiments have been limited as to coverage, extension and bandwidth,
but they represent possible solutions in isolated areas or those where the
market is unattractive to commercial firms (Siochru, 2009).
The provision of broadband for rural areas is a matter of government
concern today in most countries of the region, which are seeking to resolve
the issue through ambitious programmes targeted at rural communities.
These may entail various forms of subsidized delivery, either through a
government enterprise (as in Uruguay and Costa Rica) or under contract
with private providers (as in Chile and Brazil).
Mobile broadband has the potential for development in rural areas and
could do much to overcome the connectivity deficit as prepayment
facilities become more common. The widespread use of cell phones in
rural areas offers an interesting platform for such development. Yet, at the
present time short supply and high prices make it premature to proclaim
this as a mass solution for rural populations and farmers.
b. Connection quality

The digital divide is a moving target, in which the emphasis is shifting from
coverage to quality of access. Quality has to do with the connection’s capacity
to allow users to take full advantage of the Web’s potential. This requires reliable
continuity of the signal and bandwidths with the speed and efficiency needed
to handle relatively complex contents and operations and to allow information,
image and voice transmission adequate for advanced business management.
There are some significant differences between countries in the quality
of broadband services, which range from a maximum of 20 to 30 Mbps
in Argentina, Brazil and Chile to 2 Mbps in The Bolivarian Republic of
Venezuela, El Salvador, Nicaragua and Cuba. In most countries, more
than 50% of users have download speeds no higher than 1 Mbps and
upload speeds of 256 Kbps. These speeds are insufficient for anything
more than basic communication (Jordan, 2010). For example, bandwidths
below 2 Mbps make it difficult to operate precision agriculture systems, to
conduct remote diagnostics, to compile and make use of yield maps, or to
support videoconferencing.
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Information and communication technologies for agricultural...

4. Terminals and points of access
a. Terminals

Connectivity alone is not enough if there are no terminals for accessing
and taking advantage of all the possibilities of ICTs. It has been noted
that farmers’ access to terminals is high when it comes to telephones and
very low when it comes to computers and their accessories. In the latter
case, lower user rates are related both to the lack of connectivity, which
discourages use, and to prices, which are still beyond the reach of most
low-income groups. The average price of a medium-capacity computer in
Latin America is still around 400 to 500 dollars. Of no less importance
are the operating and support costs of the equipment, which include the
connection as well as maintenance and technical assistance. These costs
are normally high and the services are hard to find in small rural towns.
Convergent mobile terminals are now spreading rapidly in urban areas and could
in principle represent a solution for the lack of fixed broadband connectivity, but
they are unlikely to be widely adopted without lower prices for the equipment
and prepayment plans with tariffs compatible with farm incomes.
b. Shared points of access

Shared Access Centers, in the form of telecentres or commercial
cybercafés, are an important mechanism for providing ICT access for
rural populations. For farmers who use ICTs these facilities are, after
the home, the favored place for accessing the Internet. Telecentres add
a dimension of training for knowledge management, and this has made
them a valuable element in democratizing ICTs. Nevertheless, they need
a partner that will ensure their financing and continuity (Caicedo 2008).
There is some evidence that farmers are reluctant to visit telecentres.
One assessment of telecentres under the COMPARTEL-INTERNET
SOCIAL programme in Colombia showed that farmers were making less
use of telecentres than were any other economic group (CEDE, 2007).
Another assessment of telecentres in Peru found that most of the users
were young people from the middle-income strata of their communities
(Bossio, 2008). Yet, experience in some training institutions seems to show
that this resistance can be overcome by forming homogeneous groups in
which farmers feel they are among their peers (Nagel, 2005a).
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Chapter V

5. Factors relating to the competitive environment
a. Chains and markets undemanding in terms of information and knowledge

Markets are a fundamental factor for encouraging or discouraging the use
of ICTs by farmers. Traditional markets, confined to local demand, are
not very competitive, they are generally oligopolistic, and they impose
few quality requirements, and consequently they exert little pressure
for the use of information and knowledge. By contrast, dynamic and
competitive markets oblige farmers to boost their efficiency and improve
their controls, for which they need digital tools. For example, growers of
traditional grape varieties for local consumption have much lower ICT use
indicators than do producers of honey for export (FIA, 2007).
b. Social and cultural systems at the margins of the knowledge society

The social systems and networks in which farmers are immersed at the
local level do not encourage the use of information and knowledge as an
instrument for personal life or for work and production. This means that
the abstract world of communication falls outside the frame of reference
in the cultural norms governing individuals’ conduct.
c. Limited digital strategies

Digital development strategies often lack a comprehensive vision to
generate effective incentives for farmers to adopt ICTs. Many of them
focus exclusively on connectivity or basic digital literacy, and do not
include any vision for addressing barriers and constraints in a coordinated
manner. Moreover, as discussed below, agriculture does not seem to be a
priority sector in national strategies for digital development. Nor do the
sector policies of the line ministries, with a few exceptions, include any
efforts at digital development. Moreover, extension services usually do
not include ICTs among their communication methodologies and their
training for farmers.
6. Farmers’ information needs and the availability
of contents on the web

At all stages of the value chain, farmers need informational inputs that
can be provided through the use of ICTs. Studies have shown that
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Information and communication technologies for agricultural...

farmers prefer face-to-face channels for obtaining this information,
relying on persons they trust (technicians, support professionals) and to
a lesser degree on written information. These messages generally come
from official support institutions and, increasingly, from agro-industrial
and marketing firms with which farmers have forged links (FIA, 2009;
Nagel and Martinez, 2007). As to the characteristics of the information,
various informants consulted report that farmers have three demands:
information must be up to date, it must be local, and it must be available
at simple and user-friendly portals.
From this perspective, there are two dimensions to the issue of the supply
of and demand for virtual information. On one hand, farmers still have
trouble transferring their demands for information from the in-person
and hardcopy formats to digital platforms. On the other hand, there are
questions as to the degree to which the supply of digital information is
adapted to farmers’ real needs and characteristics.
It is important to distinguish between the supply of information, services,
software and social interaction. The information supply could be a
constraint or barrier if its form or content is not suited to farmers’ needs
and characteristics. Some studies have shown that, in the case of family
farmers, digital contents are frequently inadequate and do not meet their
immediate needs (Bossio, 2005). Farmers also complain that the scattering
of information sources is a problem for them and in some cases they cite
the failure to update the information delivered at specialized portals. An
additional issue of importance, particularly for family farmers with low
education levels, has to do with the navigational difficulties of some portals.
The lack of specialized services (online processing, submission of projects
via digital channels, financial interactions) may pose a problem for the
more sophisticated farmers who wish to build ICTs into their activities.
The lack of virtual networks for social interaction also conspires against
the full use and circulation of information, and feedback between farmers.
Given their characteristics, tools such as Facebook or Twitter are not
sufficient: what farmers need is interactive instruments by which they can
integrate themselves into specific virtual communities. Experiments such
as the RURALCAT in Catalonia and YoAgricultor in Chile demonstrate the
possibilities that this channel can hold for producers.

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Chapter V

F. Policies and experience with digital
development for agriculture and the rural sector
There is a spontaneous trend towards the generalized use of ICTs in the
region, and this includes the agriculture sector. The expansion of ICTs does
not seem to depend on public policies but is rather a social, cultural and market
phenomenon with its own dynamics. The statistics provided above reveal an
increase in Internet access and use among rural and farming families, and
growing participation by the younger generations in the digital world. Rising
education levels also work in favor of this spontaneous spread of ICTs.
Digital development efforts are having a specific impact on the spread of
ICTs in agriculture and in rural areas. Public policies for the regulation and
development of ICTs and the efforts of private agencies seem to be having
a positive impact in terms of expanding their access and use. For example,
although there is a correlation between levels of economic development
and digital development, at comparable levels of per capita income some
countries have achieved greater digital development than others. This could
be explained by greater awareness of the issue and by the existence of
policies that have encouraged digital development (Guerra, 2010).
There is also evidence that the provision of connectivity leads to an
increase in computer and Internet use. For example, the fact that
Uruguayan farmers are now making greater use of computers and the
Internet may reflect not only their education levels but also the existence
of a network of infocentres. The same tendency appears in the wireless
networks installed in Caternu in Chile, where the provision of connectivity
boosted the adoption of ICTs significantly (FIA, 2010b).
Experience also shows that ICT training programmes can have a positive impact
on farmers. An evaluation of TICBOLIVIA shows that between 2003 and 2007,
some 155,000 farmers began to use ICTs as a result of the programme (Suarez,
2008). Making ICT promotion programmes more efficient and broadening
their coverage, then, can bring real benefits to rural populations and farmers.
Policies must include general measures to improve ICT access in rural
areas, along with specific strategies to foster their use and adoption by
farmers. This implies strategies for providing infrastructure, access points,
digital training and contents production, along with incentives to integrate
ICTs into the technological systems of firms, agrifood chains, and the
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Information and communication technologies for agricultural...

competitiveness environment, all with a view to developing knowledgebased agriculture. Figure V.13 shows the scope of action of digital policies
for rural sectors and agriculture.
Figure V.13
Fields of action of digital policies for agriculture
Basic conditions for
the information society

Development of
computerized agriculture

Chains

Infrastructure

Firms

Virtual content

Knowledge Society

Digital
capacities

- Provision of connectivity
- Points of access.
- Basic digital training
- Basic contents

Knowledge
based
agriculture

-

Environment

- Training for knowledge management
- Software and applications
- Specialized services
- Networks and virtual communities
- E-extension services.
- Cloud based services
-

NATIONAL AND SECTORAL DIGITAL POLICIES

Source: Prepared by the author.

Strategies to foster ICTs require sectoral efforts as well as broader
policies of digital regulation and expansion. A key factor here is to
ensure articulation between the sector authority and the national digital
development agencies, as some measures exceed sector bounds. On the
other hand, having national strategies in place does not obviate the need
to adopt specific strategies for agriculture.
Given the speed at which digital technology is evolving, it is difficult to define
long-term policies. Yet it is essential to go beyond immediate actions and to
identify broader strategies for introducing ICTs into technological systems
and for working on cultural and educational factors that are slow to change.
The heterogeneity of the farming population requires differentiated
strategies for fostering ICTs in order to avoid widening the domestic
digital divide. The fact that farmers have different conditions, resources,
education levels and technological habits means that strategies to promote
the use of ICTs in management and production must necessarily be
differentiated both in their objectives and in their instruments.
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G. ICTs, agriculture and rural considerations in
national digital agendas
Several countries in the region have formulated digital agendas to address
the issue of access to the information society. Those agendas reveal, to
varying degrees, little concern for the digital inclusion of rural sectors and
for the adoption of ICTs in agriculture (see table V.1). For example, it is
interesting to note that prior to 2011 Peru was the only country to include
any reference to agriculture in its national strategy. Uruguay and Colombia
did so for the first time in the new versions published in 2011.
Table V.1
Inclusion of rural and agriculture dispositions in national digital agendas

Country

Name of strategy

Argentina

Digital Agenda Strategy

Bolivia
(Plurinational
State of)

Mention of rural
connectivity and
infrastructure

Mention of
ICT use in
rural areas

Actions
proposed
in
agriculture

No

Yes

No

National Digital Inclusion Plan
2007-2010

Yes

Yes

No

Colombia

Vive Digital 2011

Yes

No

Yes

Costa Rica

Digital Strategy

Yes

No

No

Chile

Digital Action Plan 2008-2010

Yes

No

No

Ecuador

National Connectivity Agenda

Yes

No

No

Guatemala

National Agenda for the
Information and Knowledge
Society

Yes

Yes

No

El Salvador

ePaís programme

No

No

No

Mexico

National Digital Agenda 2011

No

No

No

Panama

Strategic Digital Agenda 2010

No

No

No

Peru

Digital Agenda

Yes

Yes

Yes

Uruguay

Digital Agenda 2011-2015

Yes

No

Yes

Venezuela
(Bolivarian
Republic of)

National Plan for
Telecommunications,
Informatics and Postal Services
2007-2013

Yes

No

No

Source: Prepared by the author.
Note: Brazil has no single document setting out a national strategy. However, it is implementing the National Broadband Plan
which calls for specific measures to provide connectivity in rural areas.

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A review of the content of these agendas suggests the following conclusions:
• Most of the agendas treat ICTs as instruments for social inclusion and
equity. The agendas give priority to ICT access as a right and they stress the
role of ICTs as instruments for social inclusion and participation. There is
less emphasis on competitiveness and productive development, although
this is quite important in some cases (Chile, Costa Rica, and Panama).
• All digital agendas include infrastructure and connectivity for
universalizing access to ICTs, and most refer specifically to rural
sectors. Consistent with the social inclusion focus, the goal of
extending connectivity to rural sectors seems to be a priority. In the
Plurinational State of Bolivia, Peru and Guatemala the rural priority
is especially evident. In the digitally more advanced countries, such
as Brazil and Chile, this priority is evident in specific plans and in
financing for expanding broadband to rural localities.
• In few cases there are any specific actions proposed to foster the
adoption of ICTs in agriculture. Nor, in general, have any mechanisms
been defined for articulating digital policies within the sector or
for integrating the actions of the various government institutions
involved in agriculture. The exception is Chile, where the Ministry
of Agriculture has established a “rural ICTs roundtable” and has
prepared a roadmap to guide and coordinate the efforts of sector
institutions. More recently, Costa Rica has also established a publicprivate ICT roundtable for bringing together the demands of the
agricultural sector with the capacities of the local software sector.
• The specific actions taken by agriculture ministries and institutions
suggest the existence of some underlying priorities. The central
concerns of the ministries have been to provide agricultural
information and to develop some basic services at institutional portals,
leaving the provision of connectivity and access points to the entities
responsible for digital development.
• Some countries have institutions that have taken the lead in digital
development for agriculture. In several countries, it is the national
agricultural research institutions (INIAs) that are driving the introduction
of ICTs in agricultural firms and chains. Normally they do this in
the context of specific and targeted research projects. In Argentina,
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Chapter V

INTA has taken the lead in at least two fields: precision agriculture and
e-learning for agriculture. In Chile, as part of its agricultural innovation
strategy, FIA has taken the lead by conducting studies and experiments
and overseeing institutional coordination. A special case is EMBRAPA
in Brazil, which has taken the lead not only at the national level but also
with other countries in the Americas and Africa.
• Networks supported by international agencies have been a significant
factor of motivation on the ICTs issue. Coordination bodies such as
PROCISUR, PROCIANDINO and FORAGRO have played a role in
generating knowledge and promoting ICTs in relation to technological
development and agricultural innovation. Specialized bodies such as
SICALC and projects such as FODEPAL and E-agriculture, supported
by IICA and FAO, are also moving the issue forward in various countries.
• Digital strategies have not been coordinated with extension services
and productive development systems. The generalized perception
is that there is little or no articulation and this poses a problem,
considering that ICTs co-evolve with technological systems and their
successful appropriation is linked to such articulation.
• There is a generalized perception that digital strategies have contributed,
but not as much as hoped, to increasing farmers’ use of ICTs. Only
5% of the specialists consulted consider that digital strategies have
been fully successful, while 50% think their impact has been modest,
and 45% say they have not produced the expected outcomes.

H. Experiments for fostering ICTs
in small farming and the rural sector
Public and private institutions have responded in two ways to the challenge
of expanding the use of ICT in agriculture. Some have tended to address the
agriculture sector or rural areas as a whole, without differentiating among
types and strata of farmers. The assumption is that small farmers will benefit
from these policies simply because they are part of the sector and most of
them present huge digital deficits. In other cases, programmes have been
targeted at small farmers in an effort to eliminate the barriers that prevent
them from adopting ICTs. These approaches are rarer and are generally
implemented by private entities, universities or international agencies.
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Experiments for fostering ICTs in agriculture have originated in three
sectors: public institutions, nongovernment entities (NGOs, universities,
foundations, international agencies) and agricultural organizations and
businesses. In quantitative terms, the most significant activities are those
of public institutions, implemented in the context of government policies
for digital extension or as the result of sector initiatives.
The actions of nongovernmental entities cover a very broad range of
activities (digital literacy, connectivity, information systems, virtual
networks, integration of ICTs in chains, climatic networks, precision
agriculture, etc.). Nearly all are of small scale, but qualitatively of great
importance (PROTIC, 2011).
There is also a range of projects implemented by farmers’ organizations,
rural communities, and agricultural businesses. Generally speaking, the
activities of organizations and communities focus on social inclusion,
while those sponsored by businesses emphasize technological innovation
for competitiveness.
1. Connectivity and access points

Of particular interest here are the efforts that various countries have
made to bring broadband to rural areas. To a greater or lesser degree,
nearly all countries are striving to provide connectivity for rural areas and
consequently for farmers, who are the most significant group of residents
in these areas. The following paragraphs highlight some experiments that
are significant for their scope and coverage.
In Chile, the Under-Secretariat for Communications (SUBTEL), through
the Telecommunications Development Fund, is implementing the Todo
Chile Comunicado plan, which originated with the agriculture ministry’s Rural
ICT Round Table (Mesa TIC Rural). It seeks to bring mobile broadband
service to 1,474 rural communities and in this way to have 90% of the
country’s households connected by 2012. The plan, which carries a cost
of US$40 million and includes user service subsidies, will benefit 3 million
individuals. Localities were selected on the basis of population density
as well as their productive potential and agricultural priority. The plan is
being promoted through a public-private partnership between ENTEL
and FIA (SUBTEL, 2011).
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Brazil instituted the National Rural Telecommunications Programme by
means of a decree (MC/431-2009), to provide simultaneous telephone
and Internet services with a priority focus on rural properties and free
service to public schools. The programme is supplemented with the
National Broadband Plan designed to offer individual and collective
access and 3G networks in 3,000 municipalities by 2014. It includes a
subsidy that will bring the cost of Internet service down to R$30 in order
to make it accessible to the lowest income population groups (Pinto
Martins, 2009). The National Broadband Plan will cost an estimated
total of US$7.3 billion and is expected to reach 40 million households,
many of them in rural areas. The operation involves the state enterprise
Telebras as infrastructure manager and private firms as operators. For
the more remote rural areas, the services will be provided through public
programmes (Planalto, 2011).
Uruguay has entered a new stage, arranging for the state enterprise
ANTEL to offer free Internet to all telephone subscribers and to broaden
rural coverage as well. This initiative goes hand-in-hand with the “rural
roots” programme (Plan de Radicación de Poblaciones Rurales) designed to lay
the conditions for people to remain in their place of origin. Rural service
was launched in the Department of Artigas, and it was to be expanded to
other regions in the course of 2011 (ANTELb, 2011).
In Peru, the Telecommunications Investment Fund (FITEL) called for
tenders in 2010 for two regional projects to provide rural connectivity:
the Juliaca-Puerto Maldonado project (US$ 8.9 million) to serve 374 rural
communities with 86,400 inhabitants, and the Buenos Aires-Canchaque
project (US$ 15.9 million) to serve 683 population centers with 317,000
inhabitants. A “broadband project for isolated communities” is currently
under evaluation: it will combine public subsidies and private operation
similar to the Chilean initiative, and will provide connectivity to 3,852 rural
localities with 1.6 million inhabitants (Sotelo, 2011).
There is also a range of specific experiments for providing rural
connectivity targeted at isolated, low-income localities depended primarily
on subsistence farming. These connectivity experiments generally include
educational activities, community empowerment, and local agricultural
support. The most widespread experiments involve the installation of
local wireless networks, usually managed by the communities themselves
in partnership with an executing agency. Successful experiments of this
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Information and communication technologies for agricultural...

kind can be found in Chile (FIA, 2008c), Ecuador (Chamorro, 2008),
Peru (Chamorro, 2008; Bossio, 2005; INICTEL, 2011) and Uruguay
(ANTEL, 2011).
The most extensive experience in facilitating ICT access for the rural
population has involved the implementation of shared public access
facilities in the form of telecentres or infocentres. Over the last 10 years
nearly all countries have introduced Internet access centers in small rural
communities. The most ambitious experiments have been carried out with
public financing, but many have been sponsored by NGOs, foundations
and academic centers.
Brazil, Colombia, Chile, Mexico, Panama, Plurinational State of Bolivia
and Uruguay all offer examples implemented or backed by government
institutions that have achieved broad coverage and have required significant
investments. All the cases involve national networks operating in urban
and rural sectors and comprising hundreds or in some cases thousands of
telecentres (see box V.1).
Box V.1
Notable experiments with shared public access centres in Latin America
Brazil has conducted the most massive experiment in implementing public telecentres.
In 2011 there were almost 8 thousand telecentres registered, covering 51.5% of rural
and urban municipalities. Of these, 1,363 were established by the Banco do Brazil,
870 by GESAC, and the remainder by other agencies. The states with the greatest
proportion of telecentres are Minas Gerais (19.7%), São Paulo (17%) and Bahia
(9.8%) (ONI, 2011).
In Colombia, the COMPARTEL programme has instituted 1,669 Community Internet
Access Centers, many of them located in rural areas. The centers have been set up
in schools, which open their doors to the community for access and digital training.
They are now operating in five regions covering 70% of the country’s municipalities
(COMPARTEL, 2011).
In Chile, the National Network of Infocentres had on average more than 1,000 units
during the last decade, but their number has now declined to around 600. The most
ambitious experiment is that of BIBLIOREDES, which has set up infocentres in public
and municipal libraries, many of them located in rural areas (SUBTEL, 2008).
The “e-Mexico” programme runs more than 7 thousand digital community centers,
many of them in small towns, with the greatest concentrations in Oaxaca (706),
Sonora (1519) and Puebla (465) (Ferrer, 2009).

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Chapter V

In Uruguay, ANTEL has developed a broad network of community access centers.
Many of these are MEC centers located in schools and complemented with the Ceibal
Plan (ANTEL, 2011b).
Along with the publicly-financed telecentres and infocentres, private entities have
joined together to form networks that in some cases constitute true social movements
in support of democratizing ICTs; for example, telecentre.org, CDI, etc. (Masio, 2006;
Rojas, 2010).
A review of these experiments suggests that public shared access centers
have been a qualitatively significant mechanism for digital inclusion associated
with dissemination, training, access to information, generation of networks, and
community empowerment (Maeso, 2007; Rojas, 2005). Yet, there are limits to their
social and financial sustainability, and their continuity typically requires ongoing
support from sponsors in both technical and economic terms (Caicedo, 2008;
Rojas, 2010). There is evidence that, while telecentres and infocentres are very
useful instruments for rural populations, farmers are still reluctant to use them
(Nagel, 2005).
Source: Prepared by the author.

Cybercafés offer an alternative for shared access that is of growing
importance for rural people and small farmers. While there are no
statistics for estimating the total number of cybercafés located in rural
areas or small towns, there are signs that it is growing rapidly and that
rural people are making heavy use of the service. A study conducted in
2007 estimated that of all the urban and rural shared access centers in the
region, 63% were private and the great majority of these were cybercafés
(Maeso, 2007). Statistics on rural facilities confirm the growing popularity
of this form of shared access.
Programmes to equip rural schools with connectivity and educational
hardware and software are also enhancing ICT access for rural
inhabitants and small farmers. This is due not only to the demonstration
effect, cited earlier, but also to the fact that in many cases the schools
are open to the community, offering services similar to those in the
telecentres or cybercafés. This approach holds great potential in terms
of strengthening communities’ social capital and improving producers’
access to information.

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Table V.2
Examples of community-based access networks
Country

Institution or network

Bolivia (Plurinational State of)

-Red TICBOLIVIA

Brazil

-Information and Business Telecentres Association
-GESAC: Federal Government Digital Inclusion Programme

Colombia

-Compartel National Telecentre Network

Chile

-Biblioredes Infocentres
-INDAP-CDI Telecentres
-REDES Programme

Ecuador

-Ecuador Telecentres Network

Guatemala

-Digital Community Centers

El Salvador

-Connection to Development Telecentres Association

Mexico

-Digital Community Centers

Nicaragua

-Nicaragua Telecentres Network

Panama

-Infoplazas Network

Peru

-Huaral Agriculture Information System Telecentres
-Sierra Sur Telecentres Project
-Rural Telecentres of Peru

Dominican Republic

-Caribbean Partners Telecentres

Uruguay

-MEC Centers
-CASI ANTEL Centers

Venezuela (Bolivarian Republic of)

-Association of Virtual Libraries of Aragua

Source: Prepared by the author

2. Contents and services

Agricultural institutions have typically responded to the ICT challenge by
establishing platforms and information systems. For several decades now,
with the support of international agencies such as FAO and IICA, public
and academic institutions have been developing agricultural information
systems associated with libraries, documentation services and statistical units.
ICTs have transformed systems by facilitating the assembly, systematization,
exchange and flow of information. The result is a significant number
of digitally-based agricultural information systems, used essentially by
specialists but also open to the general public and to farmers.
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Chapter V

ICTs have also facilitated the functioning of international agricultural
information networks, monitored by international agencies or member
entities (see table V.3). Examples are the Agricultural Information and
Documentation Service of the Americas (SIDALC), formed by an
agreement between IICA and the Tropical Agriculture Research and
Higher Education Centre (CATIE) and the Caribbean Agricultural
Information Service established by the Caribbean Agricultural Research
and Development Institute (CARDI). Another interesting initiative for
generating a comprehensive, user-friendly information platform is the IDI
Platform sponsored by FIA in Chile, which allows one-stop access to full
information on the Chilean agriculture and forestry sector using common
search and management criteria and offering real-time online solutions
(FIA, 2011).
What is missing, however, is a bridge between information platforms and
small farmers. A number of studies show that farmers are making little
or no use of the abundant information available. This is due not only to
the constraints and barriers discussed above but also to the characteristics
of the systems and portals: they are not user-friendly in their design,
they require registration and a password, their information is scattered
and complex, and there is a lack of up-to-date information and data of
regional or local interest.
There was also a wide range of services available –cellular messaging,
early warning, remote diagnosis and geo-referencing– which were of
little use by farmes because of their problems in working with ICTs.
At least seven countries have developed information systems that
are accessible by cell phone, the tool most widely used by farmers.
The systems operate by sending messages to cell phones, typically
conveying price information and news (see box V.2). This channel
should in theory be able to reach significant groups of producers,
but in practice its usefulness is limited because farmers are not in the
habit of text messaging.

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Table V.3
Examples of agricultural information systems in Latin America
Country

Institution

Programme name

Argentina

INTA

RIAN: National agricultural
information system

Argentina

Ministry of Agriculture, Livestock and
Fisheries

SIIA: Integrated agricultural
information system

Brazil

EMBRAPA

-Infoteca-e
-Videoteca Digital

Brazil

Agriculture Department of Paraná

Universidade do Campo ()

Brazil

Government of Minas Gerais

Agridata

Central America

Central American Agriculture Council,
now in the process of establishment

Central American agro information
system (SICagro)

Colombia

Ministry of Agriculture and Rural
Development

AGRONET: Agricultural science and
technology information system in
Colombia

Colombia

Agriculture and Fisheries Department
of Valle del Cauca

Cauca Valley agricultural information
system (SISAV)

Costa Rica

Ministry of agriculture and livestock

Costa Rican agricultural information
system (INFOAGRO)

Chile

FIA

IDI Platform

Chile

National Irrigation Commission

ESIIR: Integrated system of
information on irrigation

Chile

FIA

Agro-forestry information network of
Chile (REDAGRO)

Ecuador

Ministry of Agriculture, Livestock,
Aquaculture and Fisheries

SIGAGRO: Geographical and
agricultural information system

El Salvador

Ministry of Agriculture and Livestock

Agricultural health information
system (SISA)

El Salvador
Mexico

MAG
SAGARPA

Fruit market information system
SIAP: agrifood and fisheries
information service

Guatemala

Ministry of Agriculture, Livestock and Food

Crop monitoring system

Nicaragua

MAGFOR

MAGFOR agricultural information
system

Panama

Agricultural Marketing Institute

Agribusiness information system
(SIPAN)

Peru

Ministry of Agriculture

Agricultural information system
(SISAGRI)

Dominican
Republic

Centre for Agricultural and Forestry
Development (CEDAF)

Agricultural and forestry
documentation and information
network (REDIAF)

Uruguay

MGAP

Agricultural census information
system(SICA)

Source: Prepared by the author

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Chapter V

Finally, Ministries of Agriculture have been making progress with electronic
government as a way of facilitating relations with users. Most ministries
and sectoral services have mounted public service and transparency
systems at their portals designed especially to receive complaints and
suggestions and to provide information on processes. In addition, it is
often possible to obtain and download official forms, but facilities for
completing transactions electronically are still rare. Once again, there is no
clear evidence on the percentage of small farmers who make use of these
services. Nevertheless, these instruments represent important options for
expanding the use of ICTs, provided they are accompanied by specific
provisions for dissemination, training and coaching.
Box V.2
Early warning systems for agriculture via cellular messaging
in Latin America
In Chile, INTA has established a potato blight control network which, linked to agroclimatic networks, makes it possible to operate a warning and prevention system in
a specific geographic area in the south of the country where there are many small
farmers (Chacón, 2011).
The NGO CIDMA has developed an agricultural alert system in the Valley of San Lorenzo
Tambo Grande in Peru, designed not only to respond to emergencies but also to prevent
the consequences of climate change. The system is based on the development of local
capacities and community participation in its management (Dedios, 2011).
Brazil has established an early warning system concerning soybean rust for the
Campos Gerais region of Parana, which combines mapping and weather monitoring
in order to locate probable outbreaks of the disease and to support agronomists in
their decisions. This is a case of multi-institution collaboration with two universities
(Londrinas and Ponta Grossa), an agronomy institute (IAPAR) plus EMBRAPA and
ABC Foundation (FORAGRO, 2007).
Except for specific experiments such as these and similar ones elsewhere, where
services are provided as part of a broader support effort with a comprehensive focus,
such services are still for the most part unavailable and little used by small farmers.
Source: Prepared by the author

3. Digital capacity-building

The third vertex of the ICT development triangle comprises strategies
that focus on users and agricultural operations. The low level of schooling
and the advanced age of producers are variables about which little can be
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Information and communication technologies for agricultural...

done in the short and medium term and which must instead be regarded as
parameters to be taken into account in policies, working on methodological
solutions that can offset or mitigate their effects.
One element that is increasingly seen as an important barrier is that farmers
see little need for ICTs. This factor is susceptible to action, provided that
ICTs are inserted into management support programmes in ways that will
demonstrate their utility.
In this respect, over the last decade several countries have conducted digital
literacy campaigns that have included rural areas, either in the context of
national digital agendas or sector-specific initiatives. Significant initiatives of
this kind have been launched in Chile, Brazil, Plurinational State of Bolivia,
Peru, Mexico and Colombia, among other countries. Generall, these campaigns
have not been accompanied by any systems of continuity and support for
strengthening acquired capacities and putting them into use. Consequently,
the effort is very likely to have been diluted in many cases, and to have had
much less than the expected impact (Marti, 2008).
At the same time, rural school networks have been used both for
disseminating ICTs and for conducting digital literacy activities. Such
experiments can be found, for example in Chile, with the Red Enlaces, and
in Uruguay, with the Plan Ceibal. With its connectivity and equipment, the
school can serve as a focal point for beaming messages about computer
and Internet use to the surrounding community and to parents, many of
whom are small farmers (Ekhos, 2003; Plan Ceibal, 2011).
Despite this progress, public agriculture agencies are still sponsoring few
systematic and sustained programmes of digital education for small farmers.
Generally speaking, agriculture agencies seem to leave the responsibility for
digital literacy to Ministries of Communications or to government agencies
responsible for digital policy. Thus, there are few large-scale experiments
sponsored by agriculture ministries or their associated agencies. The
Agricultural Development Institute of Chile constitutes an exception to this
rule, as it has in past years included digital literacy campaigns implemented
by consulting firms as part of its technology development and transfer
activities (INDAP, 2007). There are also some significant experiments in
the region for developing digital capacities among groups of small farmers
participating in broader projects of digital inclusion sponsored by national
and international private entities (see box V.3).
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Chapter V

Box V.3
Digital capacity development projects for small farmers in Latin America
The Rural Information System of Arequipa (SIRA) in Peru, implemented with support
from GTZ-GATE and executed by the Agricultural Society of Arequipa, showed that it
was possible to introduce ICT use even among older farmers with very little education.
The training was associated with the delivery of information for which farmers felt
great need and incentives for the beneficiaries themselves to participate in managing
the system (Bossio, 2005).
The Red TICBolivia network, sponsored by the International Institute for
Communication and Development (IICD), is a special experiment that brings together
public and private agencies, community organizations, foundations and NGOs and
covers a broad range of digital inclusion projects, notably the establishment of
telecentres. Most of the experiments are located in rural areas or small villages, and
digital literacy has been a key tool for achieving digital inclusion. Assessments show
a high degree of ICT adoption among small farmers participating in the experiment
(Red TICBOLIVIA, 2010).
In Uruguay, the Instituto Plan Agropecuario (IPA), with the support of Chile’s CENDEC,
conducted an experiment for incorporating ICTs into the management of livestock
operations: it included training, software development and technical assistance. It
was targeted at small and medium-scale livestock breeders in the eastern region
of Uruguay, and served to strengthen digital capacities and increase farmers’
adoption of ICTs. A similar experiment was carried out in Panama with members of
cooperatives belonging to the Association of Small and Medium-Sized Producers of
Panama (APRMEP).
Source: Prepared by the author.

4. Integrating ICTs into firms and production chains

Several countries in the region have experimented with ways to introduce
ICTs in small business management, in the context of value chains (see
box V.4). These experiments have been conducted for the most part by
nongovernmental organizations.
The competitiveness demands of international markets have led countries
to set quality standards and impose traceability requirements for agricultural
products, and these have been expressed in specific standards that businesses
must observe (see table V.4). Those standards have brought about changes
in management and production processes and have provided an incentive
for the introduction of ICTs in agricultural businesses, in government
institutions responsible for agricultural regulation and supervision, and
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among firms and professionals providing advice and support for these
processes. The greatest progress has been made in the livestock sector
(see box V.5), where seven countries, responding to regulatory demands in
Europe and North America, have introduced animal traceability systems
based on computer technologies that include complex platforms, operating
instruments and specific applications (Schneider, 2010; ECLAC, 2010a).
Box V.4
Programmes for incorporating ICTs into small agricultural operations
in the context of value chains
In Cusco, Peru, in the district of San Salvador, the Puno-Cusco Corridor Project and
PROCASUR supported establishment of the Business Information Centre for the
network of kiwicha (amaranth) producers with a view to improving business transactions
through Internet use. A similar experiment in the Plurinational State of Bolivia, also
supported by PROCASUR, involves the federation of coffee producer cooperatives
(GENCOOP) in Coroico, province of Nor Yungas, where a telecentre is used for
exchanging information on coffee quality and export support (PROCASUR, 2011).
The Association of Ecological Producers of Bolivia (AOPEB) has established
technical and commercial information centers for growers of organic cocoa, coffee
and tropical fruits. They are providing support for business decision making to 51
member associations, covering 30,000 farmers (AOPEB 2011; IICD 2006).
There are several experiments of this kind in Chile. The most important are those
sponsored by FIA as part of its mission to encourage agricultural innovation. One
involves the establishment of the YoAgricultor platform, integrating information
systems, management instruments, and development of a virtual community. Another,
conducted jointly with CODESSER, seeks to generate a comprehensive system that
includes info-communication, hardware and software, training and development of
a management system for fruit producers in San Felipe and Los Andes (FIA, 2008).
Also in Chile, INDAP introduced a programme to equip business cooperatives and
provide digital training to encourage the introduction of ICTs in farming activities.
As well, the Universidad Austral has implemented the INNOVA CORFO project to
introduce ICTs on 300 small farms, developing a platform and an online advisory
system together with training (UACH, 2010).
In Uruguay, IICA is implementing the SENDA plan for democratizing information
in the model market of Montevideo, which seeks to create a virtual community of
500 SMEs for information on agricultural products supply and demand, training and
technical assistance (De Sosa, 2011).
Source: Prepared by the author

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Table V.4
Countries with livestock traceability systems
Country

Name of System

Argentina

National system of beef cattle for export (SIGBE)
Integrated animal health management system (SIGSA)

Brazil

Buffalo and beef origin identification system (SISBOV)

Colombia

National beef cattle identification and information system (SINIGAN)

Chile

Official sanitary traceability programme

Mexico

National system of individual cattle identification (SINIIGA)

Paraguay

Paraguay traceability system (SITRAP)

Uruguay

National cattle information system (SNIG)
Animal registration and information system (SIRA)
Electronic meat industry information system (SEIIC)

Source: Prepared by the author
Note: Nicaragua is in the initial stage of implementing the system

Box V.5
Animal and fruit traceability systems in Latin America
Livestock traceability systems in the region are at various stages of development,
and some are still in the experimental phase or are of partial application and
voluntary membership. Uruguay has the most advanced cattle traceability
system, one that has served as a model for the region: it involves the use of
electronic readers, data transmission via wireless Internet, and a GIS system
(SNIG, INAC, 2011).
Several countries have also introduced fruit and wine traceability systems,
with Argentina, Chile and Uruguay in the lead. In Chile, the Fruit Development
Foundation (FDF) has developed a fruit traceability system described in a
digitalized manual. ERP systems are also being introduced in the wine industry
to oversee traceability at all stages of the chain; the system has been replicated
in the province of San Juan in Argentina (Ares, 2011). In Uruguay, the MGAP
recently installed a system for phytosanitary certification of citrus fruit for export,
which allows for traceability of export lots all along the production-export chain
(Tecnolimpia, 2011; SONDA, 2011).
Nevertheless, it seems that small farmers have very little involvement in these
experiments with animal and fruit traceability, because of the inherent demands in
terms of capitalization, technology and scale.
Source: Prepared by the author

The situation with respect to the development of software and applications
for agriculture is determined both by abundance and scarcity. A software
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market survey (which did not include Brazil) conducted for this study
revealed 80 systems that had been developed or adopted by firms in the
region. In the case of Brazil, EMBRAPA has identified 405 software
programmes available in the areas of administration and management,
rural process control, animal production and agricultural crops (Mendes,
2009). EMBRAPA itself has available 68 software programmes developed
by 19 of its units, covering most of the phases and operations of an
agricultural firm (EMBRAPA, 2011a). There are various ERP systems
available for agricultural chains and agro-industry firms for comprehensive
product management and traceability. On the other hand, there is little or
no simple software suitable for use on small farms (CENDEC, 2011).
Precision agriculture is perhaps the area with the greatest potential for
ICT application in agriculture, yet it is still underdeveloped in countries of
the region. Although its potential has been demonstrated, most farmers,
especially small ones, are strangers to it. The countries with the greatest
degree of development and with significant areas under cultivation with
PA are Argentina and Brazil. Colombia, Cuba, Chile and Uruguay are now
conducting more limited experiments, in some cases still in the early stages,
led by the INIAs or universities. Yet small farmers in Latin America face
great barriers to participation in experiments of this kind, because of lack
of capital, productive skills, management systems and the characteristics
of the producers themselves.
Lastly, with the exception of a few experiments cited above, no effort is
being made to incorporate ICTs into the extension services and technical
assistance provided by public institutions. This is a serious failure, given
the demonstration effect that such activities can have on farmers. The
INIAs and universities have sponsored experiments, some of them cited
above (and elsewhere in this book), which are beginning to use ICTs in
technical assistance, but for the most part such assistance continues to be
provided in the conventional in-person manner.

I. Conclusions and recommendations
Moving to a knowledge-based agriculture is a challenge and an obligation
for countries of the region. ICTs can contribute greatly to agricultural
development and they are applicable in nearly all phases and areas of
agricultural activity. It must be recalled, however, that the adoption of
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ICTs by agricultural enterprises is a complex process that involves various
stages and is conditioned by the structural heterogeneity and stratification
of farmers. An even greater challenge is to make active use of ICTs in
knowledge management within value chains.
There are global tendencies in the region that are exerting pressure for the
adoption of ICTs in agriculture. The most important are market competitiveness
demands, the growing availability of electronic operations by institutions, social
and communicational pressures generated within farmers’ own families, the
growing ICT component of technology, and digital promotion activities.
At the present time, however, in most countries farmers have the least
access to ICTs among all occupational categories of the rural population.
Access to ICTs in rural households is generally very low, and there is a
sharp discrepancy between the widespread use of cell phones and the
scant utilization of computers and the Internet. There are also differences
between farmers residing in urban areas and those living in the countryside,
who have lower levels of ICT access.
Education seems to be an important constraint for accessing ICTs in the
case of small farmers, but connectivity remains a central barrier: availability
is scarce, prices are high and in many cases the quality is low. The fact that
the production chains and markets in which most farmers still operate are
not very demanding in terms of information and knowledge is another
factor that limits the adoption of ICTs.
When it comes to policies, most countries have formulated digital agendas
to promote access to the information society. To varying degrees, those
policies reveal a concern for digital inclusion for rural sectors, with
particular attention to infrastructure and connectivity issues. Yet, they do
not contain strategies designed to bring farmers into the digital world.
Nor, with a few exceptions, are there any specific digital strategies for
agriculture at the sector level.
As to recommendations for addressing the barriers identified, experience
shows that strategies must include coordinated actions to change
various factors that influence the adoption of ICTs. Isolated initiatives
relating to connectivity, training or information are not enough: it is the
complementarity of factors that will produce lasting results.
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Experience to date suggests that strategies must address the twin concerns
of inclusion and competitiveness in light of the heterogeneity of farmers,
their differing levels of access to ICTs, and the pronounced digital divide
within the sector. The challenge is to include marginalized producers but
at the same time to create conditions for the full use of digital resources by
the region’s leading-edge agriculture firms. Heterogeneity also means that
policies must be differentiated in light of technological levels, production
scales, and the characteristics of the agricultural chains.
Assuming that there will be accelerated growth of ICTs in society and
that national telecommunications agencies will take the lead in providing
connectivity and ensuring its coverage and quality, sector-specific efforts
should focus primarily on having farmers adopt ICTs in their management
practices and in the productive technologies they use. This presupposes a
series of measures relating to the enterprise, its environment, agricultural
research, extension services, and productive development.
Experience in the region and the technological advances of recent years
suggest that the provision of connectivity for rural areas should soon
cease to be an insurmountable barrier. Solutions will require supply-side
subsidies to reduce prices and make them affordable to the bulk of the
rural population and in this way guarantee sustainability.
Until there is generalized individual access to the Internet it will be
important to ensure the sustainability of shared access centers and to
introduce them in agricultural development initiatives. This will mean
addressing the financial sustainability problems of the telecentres through
strategies that combine subsidies with self-financing achieved by providing
other, complementary services. Shared access centers should also be part
of broader strategies for digital and civics training, community services
and the use of information in agricultural chains.
Digital literacy must remain a priority, but in the context of broader
programmes of technological innovation and agricultural development.
Agriculture ministries should support digital literacy programmes for
farmers in coordination with extension services and activities related to
productive development and technological innovation. Digital literacy
campaigns and hardware subsidies will be ineffective unless they are
accompanied by actions to consolidate the use and adoption of ICTs in
productive activity and in producers’ daily communications. These actions
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should also be combined with efforts to publicize and promote the use of
the electronic services offered by public institutions.
Experiments for providing connectivity and equipping rural schools with
IT facilities have shown their ability to bring rural communities closer
to the information society both through the incentives they produce
in families and through the digital services they make available to the
community. With a few exceptions, however, there has to date been little
integration between the efforts of Ministries of Agriculture and these IT
programmes for rural schools. The spread of telemedicine services can
also help to motivate rural residents to join the world of ICTs.
The real challenge today is not so much to add information to the web
but to make it accessible and manageable for farmers. Focused, accurate
and up-to-date information with the greatest possible local interest should
be a goal for institutional portals and information systems targeted
at producers. Another important goal of e-government should be to
digitalize to the maximum those procedures, formalities and transactions
that involve farmers. The establishment of “single windows” and
portal interoperability can facilitate transactions, speed procedures, and
encourage institutional exchange.
Because producers have little understanding of digital facilities and their
benefits, special campaigns are needed, using the traditional media (radio,
television, print and visits), to encourage their use. Demonstration projects
included in extension programmes or in the training offered at telecentres
can do much to expand the use of virtual facilities. Systems should also be
introduced to transmit information to farmers using the most widespread
platforms, such as cell phones. The content of the message needs to
be selected carefully with a view to demonstrating its effective, real and
immediate usefulness.
ICTs should be introduced progressively into technical support and
productive development programmes for farmers. This means moving
from relatively simple actions to the complete transformation of extension
and innovation methodologies. An initial approach is to equip institutional
portals with facilities for electronic consultation with experts. More
sophisticated modalities include remote diagnosis of pests and diseases
and remote phytosanitary assistance.
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The allocation of special funds to promote the generation or adaptation
of precision agriculture systems should be a priority in those countries
where the agrifood chains are suitable for such technologies. Also, steps
should be taken to produce, validate, adapt and introduce comprehensive
management systems that will guarantee information and supervision
throughout the agrifood chain. The progress that some countries in the
region have made in these areas suggests the feasibility of collaboration
and support for transferring technologies to countries that want to conduct
similar experiments.
Experience shows that cooperatives and similar arrangements can be a
powerful platform for generalizing the information society in rural areas.
The majority of successful experiments are based on some kind of strong
community association, and ICTs can in fact contribute to strengthening
cooperative ties and boosting community social capital. ICTs should also be
an instrument for empowering farmers both in productive and technological
terms and in terms of their role as citizens. To this end, strategies should
include mechanisms to strengthen producers’ participation in formulating
digital policies and taking decisions about them.
Despite the great number and diversity of ICT experiments in the region,
there have been very few evaluations for drawing lessons and transferring
knowledge and technologies within the region. It is important, then, to
encourage the evaluation of those experiments with the greatest potential
for replication, such as cellular messaging, remote diagnosis, virtual
communities, and online technical assistance.
Given the need for comprehensive and articulated strategies for promoting
ICTs, institutional coordination bodies are needed to define joint strategies,
to articulate actions, and to foster institutional synergies. Lastly, recognizing
that some countries are more advanced than others and have developed
relevant expertise in promoting ICTs for agriculture, mechanisms should
be established to promote exchanges and transfers of experience among
countries. This could be accomplished through workshops, visits and
technological support activities in ICTs and agriculture.

249

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Maeso, O. and M. Hilbert (2007), Centros de acceso público a las tecnologías de
información y comunicación en América Latina: características y desafíos, CEPAL
(Comisión Económica para América Latina y el Caribe), DIRSI (Diálogo
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brasileña”, Presentation at Seminario Internacional TICs: herramientas
para mejorar la competitividad del agro, Santiago de Chile, October.
Mohsen K. et al (2009), IC4D 2009: Extending reach and increasing impact,
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254

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OECD (Organisation for Economic Co-operation and Development)
(2009), ICT for Development. Improving Policy Coherence, Paris.
Oservatorio Nacional de Inclusão Digital Brasil (2011), Telecentros
Estatísticas [Online], www.onid.org.br.
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Acronyms
ANTEL:
BID:
CARDI:
CASI:
CATIE:
CDI:
CEDAF:
CEDE:
256

Empresa de Telecomunicaciones del Uruguay
Banco Interamericano de Desarrollo
Caribbean Agricultural Research and Development Institute
Centros de Acceso a la Sociedad de la Información
(Uruguay)
Centro Agronómico Tropical de Investigación y Enseñanza
Comité para la Democratización de la Informática
Centro para el Desarrollo Agropecuario y Forestal
(República Dominicana)
Centro de estudios sobre Desarrollo Económico U. de
Los Andes (Colombia)

Information and communication technologies for agricultural...

CEED:
CENDEC:
CEPAL:
CIDMA:

Centros de Estudios de la Economía Digital
Centro para el Desarrollo de Capital Humano (Chile)
Comisión Económica para América Latina y El Caribe
Centro para la Investigación, Desarrollo y Defensa del
medio Ambiente (Perú)
CODESSER: Corporación de Desarrollo Social del Sector Rural (Chile)
COMPARTEL:Programa de Telecomunicaciones Sociales (Colombia)
CORPOICA: Corporación Colombiana de Investigación Agropecuaria
EMBRAPA: Empresa Brasileira de Pesquisa Agropecuaria
ENTEL:
Empresa de Telecomunicaciones (Chile)
ERP:
Enterprises Resource Planning. Sistemas de gestión
integral para empresas.
FAO:
Organización de las Naciones Unidas para la Agricultura
y la Alimentación.
FDF:
Fundación para el Desarrollo Frutícola (Chile)
FIA:
Fundación para la Innovación Agraria (Chile)
FIAGRO:
Fundación para la Innovación Tecnológica Agropecuaria
(El Salvador)
FITEL:
Fondo de Inversión en Telecomunicaciones (Perú)
FODEPAL: Proyecto Global de Cooperación Técnica para la
Formación en Economía y Políticas Agrarias y
Desarrollo Rural
FORAGRO: Foro de las Américas para la Investigación y Desarrollo
Tecnológico Agropecuario
IICA:
Instituto Interamericano de Cooperación para la Agricultura
ICEX:
Instituto Español de Comercio Exterior
INCARURAL: Instituto Nacional para el Desarrollo de Capacidades del
Sector Rural (México)
INIA:
Instituto de Investigaciones Agropecuarias (Chile)

Instituto Nacional de Innovación Agraria (Perú)

Instituto Nacional de Investigación Agropecuaria (Uruguay)
INICTEL-UNI:
Instituto Nacional de Investigación y
Capacitación de Telecomunicaciones (Perú)
INIFAP:
Instituto Nacional de Investigaciones Forestales,
Agrícolas y Pecuarias (México)
INDAP:
Instituto de Desarrollo Agropecuario (Chile)
INTA:
Instituto Nacional de Tecnología Agropecuaria (Argentina)
IPA:
Instituto Plan Agropecuario (Uruguay)
ITU:
United Nations Agency for Information and
Communication Technologies
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Chapter V

LATU:
MAG:

MAGFOR:
MDRyT:
MEC:
MGAP:
MINAG:
MINAGRI:

OCDE:

Laboratorio Tecnológico del Uruguay
Ministerio de Agricultura y Ganadería (El Salvador)
Ministerio de Agricultura y ganadería (Paraguay)
Ministerio Agropecuario y Forestal (Nicaragua)
Ministerio de Desarrollo Rural y Tierras (Bolivia)
Ministerio de Educación y Cultura (Uruguay)
Ministerio de Ganadería, Agricultura y Pesca (Uruguay)
Ministerio de Agricultura (Perú)
Ministerio de Agricultura, Ganadería y Pesca (Argentina)
Ministerio de Agricultura (Chile)
Organización para la Cooperación y el Desarrollo
Económico
ODEPA:
Oficina de Políticas Agrarias (Chile)
ONGS:
Organizaciones no Gubernamentales
PIMA:
Programa Integral de Mercadeo Agropecuario (Costa Rica)
PROCADIS: Programa de Capacitación a Distancia INTA (Argentina)
PROCASUR: Programa regional de Capacitación en Desarrollo Rural
PROCIANDINO:Programa Cooperativo de Investigación y trasferencia
de Tecnología Agropecuaria para la Subregión Andina
PROCISUR: Programa Cooperativo para el Desarrollo Tecnológico
Agroalimentario y Agroindustrial del Cono Sur.
PROTIC:
Inventario Regional de Proyectos en Tecnologías de
Información y Comunicación para América Latina y El
Caribe
SAGARPA: Secretaría de Agricultura, Ganadería, Desarrollo Rural,
Pesca y Alimentación (México)
SENA:
Servicio Nacional de Aprendizaje (Colombia)
SDD:
Secretaría de Desarrollo Digital (Chile)
SIAP:
Servicio de Información Agroalimentaria y Pesquera
(México)
SIDALC:
Servicio de Información y Documentación Agropecuaria
de las Américas.
SUBTEL:
Subsecretaría de Telecomunicaciones (Chile)
UAH:
Universidad Alberto Hurtado
UFSM:
Universidad federal de Santa María (Brasil)
UNI:
Universidad Nacional de Ingeniería (Perú)

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VI. ICTs in public agricultural
institutions in Latin America:
Uruguay, Costa Rica and Paraguay
case studies
Hugo Chavarría

A. Introduction
Information and communication technologies (ICTs) are not objectives
in themselves. On the contrary, they are instruments that facilitate the
construction of knowledge, communication, exchange and decision-making.
As noted in the 2009-2014 National Telecommunications Development
Plan of Costa Rica, ICTs by themselves cannot resolve a country’s political,
economic and social problems, but they can be used to expand opportunities
for the various sectors of society to reap their benefits.
Incorporating ICTs into the work of public agriculture institutions can
not only enhance the profitability and productivity of their economic and
human resources, but can also enlist new players in technical assistance,
expand geographic coverage, and offer products and services better suited
to the needs of their client. However, because the incorporation of ICTs
in public agricultural institutions of Latin America and the Caribbean
(LAC) is relatively recent, there are few available examples of positive,
concrete and measurable results. Moreover, due to the shortness of the
initiatives carried out in the region, there has not been sufficient time and
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Chapter VI

results to identify the factors that are limiting the impact of ICTs in public
agriculture institutions.
To generate inputs for ICT initiatives in public agricultural institutions and
to retrieve the lessons learned from experience in countries that are in the
vanguard in this area in LAC, the IICA Centre for Strategic Analysis for
Agriculture (CAESPA) undertook a study to identify and analyze the main
factors delaying or limiting the impact of ICTs in those institutions. This
paper summarizes the main findings and conclusions from that process,
which involved not only a thorough bibliographic and methodological
review, but also a series of workshops for characterizing ICTs in public
agricultural institutions in Uruguay, Costa Rica and Paraguay.

B. Methodology
The great majority of instruments designed for measuring the degree of
access to ICTs and their use are based on surveys or on rigid frameworks
that suffer several drawbacks: (a) they are difficult to adapt for measuring
the degree of access to ICTs and their use in the agriculture sector;
(b) they focus primarily on the existence of software and hardware,
without measuring their use in the provision of technical assistance and
extension services; and (c) generally speaking, it is the IT department
heads who respond to the surveys, and they may not have much knowledge
of the impact of ICTs on final users.
Given these constraints, the Inter-American Institute for Cooperation
on Agriculture (IICA) decided to construct a methodology of its own
that would make it possible not only to characterize access to ICTs and
their use and impact in public agricultural institutions, but also to build
a common vision and a national strategy around the issue. This task
was facilitated by the work that IICA had done previously on the use of
ICT tools in knowledge management for innovation and technical data
management and the development of pilot experiments that would be of
primary benefit to farmers through the use of ICT tools.
In constructing this methodology, IICA began by identifying the principal
components that condition ICT outcomes in public agriculture institutions:
on one hand, the national regulatory and institutional framework for ICTs,
and on the other hand, access to ICTs and their use and impact in public
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Information and communication technologies for agricultural...

agricultural institutions. Table VI.1 shows some of the critical variables
considered in determining the degree of development of institutions
under each component.
Table VI.1
Critical components and variables that condition the impact of ICTs
in public agriculture institutions
Components

Variables

Standards

Public policies for ICT
Regulatory framework
Digital government
Electronic signature

Access

Connectivity and Internet
Hardware
Software
Intranet
Web

Use

Internal management
Service to users
Institutional knowledge management
Decision-making
Human capital development

Impact

Current status: area, productivity and number of products
Conditioning factors:
Capacities for use, adaptability of tools and exploitation strategies

Source: IICA, instrument for characterizing accessibility, use and factors conditioning the impact of ICTs in public agriculture institutions

In contrast to the tools normally used to measure ICTs, which rely on
limited-choice questionnaires or surveys based on Likert-type scales
administered to a single thematic expert, the IICA methodology has the
advantage of being applied through participatory workshops to various
stakeholders representative of public agricultural institutions. These
range from institutions responsible for ICT policy at the national level
(telecommunications agency, electronic government, ICT Master Plan,
digital agenda etc.) to technicians and users in ministries of agriculture,
livestock, forestry and fisheries, agricultural research institutes, plant and
animal health services, rural development institutes, extension services, etc.
This broad representation enhances confidence in the validity of the results.
The focus groups discussed the scenarios posed for each of the critical
variables and individually selected the one that best reflected their
circumstances. For each of the variables, the methodology presents a
clear and concise definition, and spells out all the feasible scenarios. In
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Chapter VI

this way, the methodology has a kind of “thermometer scale”, where the
first option corresponds to the least-development scenario and the last
option to the greatest-development scenario (table VI.2 presents as an
example the scenarios discussed in the case of the national normative
framework for ICTs).
Table VI.2
Presentation of each variable in the characterization methodology
Normative framework for ICTs
This comprises the set of concrete decisions that give rise to public policies that are expressed
in national constitutions, international agreements, codes, laws, regulations and decrees.
Characterization
There is no normative framework to regulate and promote ICT access and use.
There is a normative framework to regulate and promote ICT access and use, but compliance is voluntary.
There is a normative framework to regulate and promote ICT access and use, which is of mandatory
observance at the national level and is expressed in regulations and decrees.
There is a normative framework to regulate and promote ICT access and use, which is of mandatory
observance at the national level and is expressed in concrete laws or codes.
There is a normative framework to regulate and promote ICT access and use, which is of mandatory
observance internationally and is expressed in international agreements signed by the country and in force.

Source: IICA, instrument for characterizing accessibility, use and factors conditioning the impact of ICTs in public agriculture institutions

C. Principal results
1. National normative and institutional framework

Of the three countries examined, Uruguay appears clearly as having the
highest degree of development in access to ICTs and their use and impact in
public agriculture institutions (see figure VI.1). Not only has Uruguay been
pursuing a digital agenda for the last four years, but it also has executing
units and financial resources for implementing its projects. In contrast to
many countries where legislation carries with it no enforcement or budget
provisions, Uruguay has made significant progress in implementing concrete
projects for incorporating ICTs into public institutions. Examples of such
projects include the government procurement agency, the electronic file
tracking system, Uruguay concursa, national public software, citizen funds,
one-stop electronic windows, the Uruguay State portal, and e-health.
Costa Rica still has a long way to go, although it has taken some steps
to consolidate its 2009-2014 National Telecommunications Development
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Information and communication technologies for agricultural...

Plan, primarily by seeking technical and financial resources to implement
the Digital Agenda and the Master Plan for Digital Government. At the
regulatory level it has approved legislation governing certificates, digital
signatures and electronic documents, but in fact the efforts to include
ICTs have focused on only a few fields, which do not include public
agricultural institutions.

0.70

Figure VI.1
Perception of progress with fundamental components

0.60
0.50
0.40
0.30
0.20
0.10
-

Normative and
institutional f ramework

Access to ICTs
Uruguay

Costa Rica

Use of ICTs

Impact of ICTs

Paraguay

Source: Prepared by the author from the results of the characterization workshops

In Paraguay, the ICT Master Plan was presented less than a year ago and
the process of socialization and feedback is just beginning. Moreover,
vigorous efforts are being made to set up an executive secretariat for the
Master Plan and the Digital Agenda and to make it operational. Although
it is still at the initial stages, Paraguay is moving resolutely to establish a
modern, responsive and efficient regulatory framework. While it faces
constraints in terms of telecommunications infrastructure, Paraguay
is moving quickly to construct and implement a regulatory framework
for ICTs that will not only meet its needs but will also capitalize on the
efforts that public institutions have already made. In this effort it has the
support of the Korean government, which has financed a portion of the
activities and has publicized successful experiments and lessons learned
from other countries and regions.

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Chapter VI

Box VI.1
The use of ICTs for public procurement in Costa Rica
To improve transparency and economize in its procurement processes, as well as to
allow more suppliers to participate, the Costa Rican government adopted an online
procurement system at the beginning of 2009, known as Compr@Red.
Between April 2009 and December 2011, Compr@Red allowed creation of more than
2,000 purchase orders, including office and stationery supplies, cleaning services,
vehicle spare parts, and travel agencies.
According to data from the Costa Rican Ministry of Finance, Compr@Red has
produced savings of more than $6 million during this time thanks to the establishment
of five framework contracts with 76 government institutions that are using the system.
According to studies by the Inter-American Network of Government Procurement,
the OAS and the IDB, Compr@Red ranks second in terms of maturity among all
government procurement systems of LAC.
Source: Ministry of Finance of Costa Rica

Despite these successes, the ICT regulatory framework is generally
perceived as one of the components where the least progress has been
made, even in the relatively more advanced countries such as Uruguay
(see figures VI.2 to VI.4). Yet the fact that workshop participants deemed
progress with the ICT regulatory framework to be slow, this does not
mean that governments are shirking efforts in this field. As with many
other regulatory issues, the perception that progress is slow may be due to
stakeholders’ lack of knowledge or understanding.
In fact, although the three countries (especially Uruguay) have strategies,
legal frameworks, technical standards and institutions responsible for
financing and monitoring ICT projects in government institutions, many
officials consulted were unaware of them. While it might be expected
that private stakeholders would not have detailed familiarity with the
scope of the ICT regulatory and institutional framework governing public
institutions, it is difficult to explain how officials of public agricultural
institutions can be ignorant of these issues.

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Box VI.2
Fostering political and technical support for the ICT
master-plan in Paraguay
The Paraguayan authorities have recognized clearly that results will not be achieved
unless efforts to construct the ICT regulatory framework enjoy support at the highest
political levels as well as among technical staff of public institutions.
With this objective, the President’s Office (through the Secretary-General) has taken a
proprietary interest in the ICT Master Plan from the outset, thereby ensuring that ICT issues
would be discussed at meetings of ministers and also facilitating the adoption of decisions.
At the same time, recognizing that it was essential not only to have support at the top
but also to sensitize the technicians who would have to implement the actions, the
ICT Master Plan concerned itself from the outset with integrating the technical staff of
all government institutions. Through technical discussions, social networks and the
“balanced scorecard” approach, a participatory planning process was implemented,
and it now enjoys political support and technical consent from all its members.
Moreover, this work has been supplemented with lessons learned and the forging of
links with other countries in the region that have more experience in this field, such
as Brazil, Colombia, Uruguay and Chile
Source: Plan Director TIC Paraguay

Figure VI.2
Uruguay: perception of the ICT regulatory and institutional framework
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2

General Uruguay

6.3. Implementation procedures

6.2. Executing unit

6.1. Regulatory framework

6. Electronic certification

5.3. Implementation procedures

5.2. Executing unit

5.1. Regulatory framework

5. Electronic signature

4.3. Implementation procedures

4.2. Executing unit

4.1. Existence

4. Digital Government

2. Regulatory framework

1.2. Scope

1.1. Existence

1. Public policies

-

3. Public institutional coordination

0.1

Central public institution Uruguay

Source: Prepared by the author from the results of the characterization workshops

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Chapter VI

Participants’ responses at the characterization workshops, and their
comments in particular, revealed that a great many of those from
government agricultural institutions (centralized or not) were unfamiliar
with the rules and standards that the ICT regulatory framework
(electronic government, Master Plan, digital agenda etc.) establishes for
their institution’s work. The reason for this unfamiliarity is primarily the
fact that public agricultural institutions are not a priority for implementing
e-government or digital agenda strategies. In the three countries the
strategies give priority to the fields of health, education, justice and
subnational or municipal administration. The focus on those institutions
has meant that there is little communication between the institutions
responsible for ICTs and the managers of agricultural institutions.
Figure VI.3
Paraguay: perception of the ICT regulatory and institutional framework
0.7
0.6
0.5
0.4
0.3
0.2

Central public institution Paraguay

ICT policy makers Paraguay

Source: Prepared by the author from the results of the characterization workshops

266

6.3. Implementation procedures

6.2. Executing unit

6.1. Regulatory framework

6. Electronic certification

5.3. Implementation procedures

5.2. Executing unit

5.1. Regulatory framework

5. Electronic signature

4.3. Implementation procedures

4.2. Executing unit

4.1. Existence

4. Digital Government

3. Public institutional coordination

2. Regulatory framework

1.2. Scope

1.1. Existence

-

1. Public policies

0.1

Information and communication technologies for agricultural...

Figure VI.4
COSTA RICA: perception of the ICT regulatory and institutional framework
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2

General Costa Rica

6.3. Implementation procedures

6.2. Executing unit

6.1. Regulatory framework

6. Electronic certification

5.3. Implementation procedures

5.2. Executing unit

5.1. Regulatory framework

5. Electronic signature

S

4.3. Implementation procedures

4.2. Executing unit

4.1. Existence

4. Digital Government

3. Public institutional coordination

2. Regulatory framework

1.2. Scope

1.1. Existence

-

1. Public policies

0.1

Central public institution Costa Rica

Source: Prepared by the author from the results of the characterization workshops

As there are no mandatory ICT standards and rules, many of the efforts
that public agricultural institutions have been making to implement ICT
in their processes are not only incompatible with the national strategy but
are also producing overlap and lowering the return on the funds invested.
As was to be expected, the perception of the ICT regulatory and legal
framework among workers in the central public agricultural institution (Ministry
of Agriculture, MoA) becomes more positive as the framework matures (as
measured by number of years since implementation). In fact, in Uruguay
and Costa Rica, which were earlier than Paraguay in implementing their ICT
regulatory framework, the perception of progress with the ICT regulatory and
legal framework is much greater among officials of the Ministry of Agriculture
than among any other focus group participating in the workshop.
In Paraguay, by contrast, where the ICT Master Plan is a relatively recent
initiative, there is a glaring lack of knowledge about existing ICT legislation
in virtually all sectors, including public officials of the MoA. In fact,
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Chapter VI

Paraguay’s master plan is so new that serious confusion and information
gaps persist: while in some cases progress is overestimated, in other cases
it goes completely unrecognized.
Participants from the group of officials of MoA of Paraguay, for example,
tended to overestimate the status of public policies, the ICT regulatory
framework and digital government, while they were unaware of progress
with electronic signatures and certification. This situation is due to the
fact that in the early stages of the digital agenda the authorities did not
undertake information or socialization campaigns in public agricultural
institutions because, as explained earlier, these were not their main target.
Although the countries that have made more progress with their regulatory
and legal framework for ICTs have greater knowledge about existing
initiatives and their scope, there are still information gaps and shortages
of technical and economic resources. For example, since 2008 Uruguay
has had a digital agenda with the goal of moving toward the information
society by identifying, prioritizing and monitoring strategic programmes
and projects. Many institutions participated in its construction and
execution, including AGESIC (Agency for Electronic Government and
the Information Society) as well as several ministries and other public
agencies (Industry, Energy and Mining, Economy and Finance, Education
and Culture, Office of Planning and Budget, URSEC, etc.), universities
(de la República, Católica del Uruguay, de Montevideo, de la Empresa and
the ORT) and civil society organizations.
In 2009 a draft law was approved recognizing the legal validity and effect
of electronic documents and electronic signatures. That law guaranteed
that a digital signature has the same validity as a certified conventional
signature on a public or private document, and that electronic documents
have the same legal value and effect as written arguments. More than three
years have elapsed since construction of the digital agenda and more than
two years since implementation of the electronic signature law, but there
is still little knowledge about this regulatory framework among people in
the agriculture sector.
With respect to the framework for regulating and promoting access to ICTs
and their use, workshop participants generally considered that compliance
was voluntary, even when spelled out in regulations, decrees and laws. They
also recognized that: (a) implementing the digital government strategy has
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Information and communication technologies for agricultural...

been impeded by the lack of technical and economic resources; (b) the
executing unit does not have the required hierarchy or resources; and (c)
that implementation procedures —while defined— are not included in
the official government management procedures. The same views were
expressed with respect to electronic signature and certification.
2. Access to ICTs in public agricultural institutions

In general terms, access to ICTs in public agricultural institutions will be
greater or lesser depending on the penetration of telecommunications
in the national territory. Access to cell phones, television and radio as
well as the availability and speed of Internet connections determine the
availability of these technologies in public institutions.
According to data from the International Telecommunications Union
(see table VI.3) there is a wide gap in access to fixed telephone lines,
computers and the Internet in the countries studied. While in Uruguay
and Costa Rica around 3% of the population has a fixed telephone line
and 25% use the Internet, the figures in Paraguay are 10 times lower
(0.04% and 2.5% respectively). Moreover, only 6% of people in Paraguay
have personal computers.
Table VI.3
ICT access indicators in Uruguay, Costa Rica and Paraguay
 

Uruguay

Costa Rica

Paraguay

Population (millions)

3 455.00

4 322.00

6 216.00

GNP per capita

3 461.00

4 193.00

1 018.00

0.84

0.84

0.76

Literacy rate

98.00

96.00

93.00

Literacy rate (males)

97.00

95.00

94.00

Literacy rate (females)

98.00

96.00

92.00

TV sets per 1,000 persons

530.00

231.00

218.00

Radios per 1,000 persons

182.00

Human development Index

603.00

816.00

Fixed telephone lines per 1,000 persons

30.85

31.62

4.73

Cell phones per 1,000 persons

18.51

21.73

29.38

Personal computers per 1,000 persons
Internet users per 100 persons

13.27

23.87

5.92

680.00

Internet users (thousands)

1.000.00

150.00

20.98

23.54

2.49

Source: Prepared by the author on the basis of the ITU data

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Although the indicators for ICT access are not encouraging, it is interesting
that most officials and clients of public agricultural institutions do not see
this as the main variable limiting the impact of ICTs in those institutions.
As can be seen from figure VI.1, the access component had one of the best
perceptions in the characterization workshops in the three countries (topped
only by the impact component in Uruguay). In fact, most participants in
those workshops insisted that officials in agricultural institutions have the
hardware and software they need to carry out their tasks, although they may
often not have the desired technical quality. Moreover, there are still some
variables relating to ICT access that pose challenges for public agricultural
institutions, the principal one being the Internet (see figure VI.5).
Figure VI.5
Perception of progress with the ICT access component in public
agricultural institutions
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1

Uruguay General

Costa Rica General

12.1. In institutions

12.2. For f ield personnel

11.3. Up to date

12. Cell phone coverage

11.2. Adequacy

11. Website

11.1. Access

10.2. Feedback f unction

10.3. Perf orm procedures

10.1. Relevance of inf ormation

10. Intranet

9.3. Interoperable

9.2. Up to date

9. Sof tware

9.1. Existence

8.2. Quality

8. Hardware

8.1. Existence

7.2. In rural areas

7.1. In urban centres

7. Internet connectivity

-

Paraguay General

Source: Prepared by the author from the results of the characterization workshops

In the three countries examined, the greatest weaknesses under the “access”
component relate to the existence, relevance and use of the Internet in public
agricultural institutions. Even in Uruguay, the country that revealed the
best perception of the Internet, officials of public agricultural institutions
reported that they have the Internet but that the information available is
outdates or it is of no relevance for their daily work. They also said that this
tool provides them with no feedback for management processes or decisionmaking, and does not allow for the handling of internal procedures.
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While the general opinion among participants in the Costa Rica workshops
was similar to that in Uruguay, the average perception in Paraguay was that
public agricultural institutions do not have the Internet. Nevertheless,
as discussed below, in Paraguay the perception among officials of the
central public institution (MoA) differs from that of officials in the public
service institutions.
Beyond their perception that the Internet is nonexistent or of little use,
workshop participants perceived hardware and software as two additional
ICT variables constraining the potential of public agricultural institutions.
In the three countries examined, the perception was that only half of
the officials of public agricultural institutions have access to the needed
equipment (computer, printer etc.) and that only half of that equipment
(or less than half in the case of Costa Rica and Paraguay) fulfils the needed
technical requirements (speed, processing and storage capacity, etc.) for
employees to carry out their daily tasks. Moreover, only half of that
equipment has the necessary software and the required updates.
An important finding was the perception that the public agricultural
institutions with a lower level of ICT development use these technologies
primarily for purposes of central administration. In Uruguay and Costa
Rica, officials of public agricultural institutions that provide services to
the final client considered that they had better access to software and
hardware than did officials of the central institution (MoA). Participants
in the Uruguay workshop felt that the decentralized public institutions
responsible for providing services to farmers have greater access to
connectivity, hardware, intranet, websites etc. The same picture appeared
in Costa Rica, except for the connectivity variable.
In Paraguay the situation is the opposite: although there are software and
hardware constraints, ICTs are used primarily for purposes of the central
institution. The same situation applies with respect to intranet. While
officials of Paraguay’s central agricultural institution consider that it has an
intranet, with information that is moderately up-to-date and/or of some
relevance for their daily work, employees of the decentralized service
institutions insisted that their institutions did not have this tool.
It is common for institutions at the early stages of ICT development to use
these tools primarily for management and administrative purposes, as digital
agendas generally begin with the promotion of ICTs in financial and accounting
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systems, operations management systems, personnel administration systems,
inventory management systems, logistics management systems, etc.
Nevertheless, placing ICTs at the service of management and
administration delays their impact on the institutions’ final clients. The
officials of public agricultural institutions who have the greatest contact
with clients are those working in departments such as extension, training,
marketing, and veterinary services. As they have a better knowledge of
their clients’ needs and as they also have a more developed culture of
knowledge management, these are the officials who have the greatest
potential for speeding the construction of a digital culture within their
institution, and of putting ICTs to use with positive impact on end-users.
Box VI.3
Websites of public agricultural institutions
The “Outlook for Agriculture and Rural Development in the Americas”, published in
2011 by ECLAC, FAO and IICA, includes a special chapter on the use of ICTs in
agriculture. That report notes that the great majority of websites of public agricultural
institutions in LAC have the following limitations:
•
•
•
•
•
•

Contents are organized according to the administrative structure of the institution
and not the categories of knowledge.
Updating is limited to posting news items about the sector or senior ministry officials.
Webmasters are not well-versed in the technical issues for which their institution
is responsible.
Websites do not have a mobile version.
Websites do not allow paperwork or transactions to be conducted online.
Websites fail to take advantage of the possibilities to interact with end-users.

Although the websites of public agricultural institutions in LAC are far from being
knowledge management spaces for end-users, there have been some significant
experiments in Colombia, Uruguay, Mexico, Chile and Brazil.
Source: Prepared by the author from the results of the characterization workshops

One of the variables that the experts consider of greatest importance for
the impact of ICTs in public agricultural institutions is the interoperability
of ICT tools. According to the perceptions gleaned in the workshops,
while many of the software programmes for the management and
administration systems of public agricultural institutions in Uruguay are
interoperable, this is not the case in Costa Rica and Paraguay. This means
that the ICT systems used by public agricultural institutions in those two
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Information and communication technologies for agricultural...

countries, and the business processes they support, cannot exchange data
or share information and knowledge.
As to websites, workshop participants in the three countries reported that all
public agricultural institutions have a virtual space for knowledge management,
generally in HTML format. However, while participants in Uruguay and
Paraguay considered that most of the contents or services of these websites
were up to date, readily accessible, and moderately useful to their clients,
participants in Costa Rica felt that the contents are neither accessible nor useful.
3. Use of ICTs in public agricultural institutions

One of the factors limiting the impact of ICTs in public agricultural
institutions is the little use that is made of them. This was one of the
components cited as being the least advanced in the three countries
examined, as can be seen in figure VI.1. Although institutions may have
access to the required ICTs, they often fail to make use of them in their
processes because of the lack of an institutional culture, inadequate user
skills, i.e. ICT tools were developed without taking into account the needs
and characteristics of officials and clients, etc.
Of the three countries studied, Uruguay reveals the best perception of
ICT use in public agricultural institutions. In contrast to Costa Rica and
Paraguay, participants in the Uruguay workshops generally perceived
that public agricultural institutions in their country were not lagging
significantly in any variable related to ICT use; indeed, they felt that there
had been significant progress in the use of ICTs both in internal processes
and in providing technical assistance to clients.
Even in countries that are most advanced in ICT matters, the officials of
central public institutions (MoA) make the least use of ICTs as a tool for
certifying documents and processes. It is interesting to note that in Uruguay,
while officials of the decentralized public agricultural institutions and the ICT
policymaking bodies consider that they are using electronic signatures as a tool
for authenticating and validating documents, officials of the central public
agricultural institution (MoA) report that they are not yet using ICTs for this
purpose. As the bulk of the paperwork that private agents perform involves
certification of documents in the MoA, which does not offer the possibility
to certify them via ICTs, all the private participants in the workshops declared
that they have not been able to certify documents or processes using ICTs.
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The majority of participants agreed that some efforts were being made to use
ICTs for certifying documents and processes, but said that those efforts were
confined to creating virtual platforms for downloading and completing forms,
accessible via usernames and passwords given by the institution. They insisted
that without paper documents it was impossible to obtain certification.
At the initial levels of ICT development, officials of public agriculture
institutions may consider that they are making efforts to incorporate these
tools into their processes. However, this perception is not shared by their
clients. This situation pertains particularly in Paraguay.
Box VI.4
Principal uses of ICTS in public agricultural institutions in Uruguay
Workshop participants generally perceived that public agriculture institutions in
Uruguay are using ICTs for:
•
•

•
•
•
•
•

Certain of their management and administrative systems (financial and accounting
systems and operations, personnel, inventory and logistics management).
Responding to certain procedures and services requested by external users
(online service centers, downloadable forms, reception and sending of digital
documentation, file tracking, online payment, etc.).
Constructing and disseminating institutional knowledge, but not for compiling information.
Publicizing certain of their products and services.
Compiling and sharing information and knowledge that private agents can
subsequently use for taking decisions about production, but not about markets.
Capacity-building.
Facilitating coordination with public sector players but not with private
stakeholders within or beyond the agriculture sector.
Source: Prepared by the author from the results of the characterization workshops

Officials of the central institution and those of the decentralized public
agricultural institutions in Paraguay considered that ICTs were being used
to some extent for relating with external users and clients (paperwork,
primarily). Yet, when these results are compared with perceptions of the
ICT policy groups and academic and private representatives in Paraguay,
great discrepancies emerge: in fact, all the members of those groups
considered that public agricultural institutions did not have ICT tools for
responding to procedures and services requested by external users (online
service centers, downloadable forms, reception and sending of digital
documentation, file tracking, online payment, etc.).
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Information and communication technologies for agricultural...

At intermediate stages of maturity, the agricultural institutions most
involved in service provision (which generally enjoy greater institutional
autonomy as well) are not only increasing their use of ICT for internal
management but are also the first to use these tools to compile and share
information that can be used for production and marketing decisions.
In Costa Rica, differences of perception between officials of public
agriculture institutions and private users are not as marked as in Paraguay.
However, there seems to be a discrepancy between the perception of
officials of the central agriculture institution (MoA) and those of the
decentralized institutions.
Officials of the decentralized agricultural institutions seem to feel
that ICTs are being used to a significant extent not only for internal
management (financial and accounting systems and operations, personnel,
inventory and logistics management) but also for compiling and sharing
information and knowledge that private agents can subsequently use
for taking productive decisions (satellite imagery, GIS, meteorology,
production costs, good practices, technology etc.) and market decisions
(international prices, domestic prices, stock levels, harvest outlooks,
trade statistics, transportation etc.). Nevertheless, this view is not shared
by officials of the MoA, who consider that information and knowledge
compiled through ICTs are not used by private agents in taking decisions.
Box VI.5
The agromensaje project in Costa Rica
In 2011 the Ministry of Agriculture of Costa Rica and the Costa Rican Electricity Institute
(ICT), in collaboration with IICA, implemented a project known as Agromensajes
(“Agro-messages”) to provide timely and relevant information that producers, traders
and consumers can use in making decisions about their agricultural activities.
In response to a text message from a cell phone, the system will provide information
on agricultural market prices (with other types of content to be included shortly). In
contrast to other systems, Agromensajes does not require lists of codes: all that is
necessary is to include the common name of the product (e.g. tomatoes).
The implementation and use of Agromensajes has been facilitated by various factors,
including the coverage of telecommunication services in the country, the partnership
between MoA, the telephone service provider and technical cooperation institutions (IICA),
ease of use, the quality of the market information, and the cost of the service (US$0.005).
Source: Ministry of Agriculture of Costa Rica

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Chapter VI

Some of these differences of perception may originate in the fact that MoA
officials are not familiar in detail with the impact of the initiatives of extension
workers, trainers or marketing officials and consequently may feel that efforts
to collect and disseminate information are unproductive. Moreover, MoA
officials consider that, although ICTs have been incorporated into some
processes of internal management, handling of procedures and institutional
management, this has had no impact on the end-user.
4. Impact of ICTs in public agricultural institutions

Because the incorporation of ICTs in public agriculture institutions of
LAC is relatively recent, there are few available examples of positive,
concrete and measurable results. On the contrary, most institutions are
still in the process of learning and adaptation. Moreover, it is difficult to
observe concrete results because many of the initiatives for increasing the
use of ICTs in public agricultural institutions lack homogeneity and longterm sustainability, in the absence of a central strategy for a digital agenda
or electronic government.
With a view to identifying interim progress in this area, however, the
workshops included a section on perceptions about the current status of
key variables reflecting the impact of ICTs in public agricultural institutions.
The main results are summarized in figure VI.6 and are described below.
Where the use of ICT is more mature, as in Uruguay, there is a high
perception of positive impacts from the use of ICTs in public agricultural
institutions. As in most of the previous cases, Uruguay has the best
perception of the three countries analyzed as to the current impact of
ICTs. Generally speaking, workshop participants said that, thanks to the
use of ICTs, public agricultural institutions have been able to increase (if
only slightly) the geographic coverage of their products or services, reduce
(again slightly) the time and cost of internal management processes, and
boost the quantity and quality of the products or services they offer.
At intermediate stages of ICT maturity, as in Costa Rica, where it is the
decentralized public institutions that make greatest use of ICT in providing
services, these are the institutions that have the best perception of their
current impact. As with the variables referring to the use component,
officials of decentralized agricultural institutions in Costa Rica seem to
have a more positive perception than do those of the central institution
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Information and communication technologies for agricultural...

(MoA) as to the current impact of ICTs in the institution. They consider
that ICT use has allowed them to expand the geographic coverage of their
products and services and to reduce internal management costs, while
officials of the Central Ministry do not see things this way.
With respect to geographic coverage, technical staff of the extension, training
and marketing services consider that connectivity in remote rural areas has
made it possible to reach new groups of farmers, although they recognize the
need to adapt teaching methodologies to the new online training techniques.
Figure VI.6
Perception of the current impact of ICTs in public agricultural institutions
1.0
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
-

22. Geographic
coverage

23. Resource
productivity

General Uruguay

23.1. Time
savings

General Costa Rica

23.2. Cost
savings

24. Products
and/or services
offered

General Paraguay

Source: Prepared by the author from results of the characterization workshops

Costa Rica’s public agricultural institutions seem to be further advanced
along with the ICT learning curve than those in Paraguay. In Costa Rica,
the general perception is that the initiatives taken by public agricultural
institutions have still not produced much in the way of positive results,
as ICT use has not led to any increase in geographic coverage or any
reduction in internal management process times and costs. On the positive
side, participants did consider that public agricultural institutions had
increased slightly the quantity and quality of products and services they
offer, thanks to the use of ICTs.
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Chapter VI

In Paraguay, workshop participants considered that the little use made of
ICTs in public agricultural institutions has not contributed to expanding
geographic coverage or the quality and quantity of products offered (see
figure VI.7). On the contrary, they felt that these technologies were increasing
costs and time involved in internal management processes. Thus, it may be
said that in the initial stages of ICT implementation, as in Paraguay, the
situation is similar to that with the use component: while officials of public
agricultural institutions may consider that ICTs have already had an impact
in their processes, this perception is not necessarily shared by their clients.
Figure VI.7
Paraguay: perception of the current impact of ICTs in public agricultural
institutions
0.8

0.7
0.6
0.5
0.4
0.3
0.2
0.1
22.
Geographic
coverage

23.
Resource
productivity

23.1.
Time
savings

Public services Paraguay

23.2.
Cost
savings

24. Products
and/or services
offered

Academic and private Paraguay

Source: Prepared by the author from results of the characterization workshops.

5. Factors conditioning the future impact of ICTs in public
agricultural institutions

The factors that will condition the future impact of ICTs in public agricultural
institutions may well be the biggest challenge facing the region in the digital
area. The allocation of technical and financial resources for building a culture
of digital literacy or knowledge management, together with the development of
ICT tools that can meet user needs, are among the principal outstanding tasks.
Among the countries examined, Uruguay again stands at as having the
best perception of the future impact of ICTs in public agricultural
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Information and communication technologies for agricultural...

institutions. Yet, not all variables were perceived positively. In fact, the
general perception was that Uruguay’s public agricultural institutions are
lagging seriously behind in digital literacy because institutional policies in
this area are not backed by sufficient technical and economic resources.
Moreover, there is a consensus that the ICT-based systems, platforms and
tools available to public agricultural institutions were not developed with
a view to the knowledge, technical assistance, communications and other
needs of officials in those institutions, nor those of external users.
While their ICT initiatives are at different stages of development, in
both Costa Rica and Paraguay workshop participants had very similar
perceptions about the factors conditioning the future impact of ICTs
in public agricultural institutions (see figure VI.8). The majority felt that
officials of these institutions do not have the knowledge needed to use
ICTs effectively, and that knowledge in turn is difficult to develop because
digital literacy policies do not have sufficient technical and economic
backing. As a result, public agricultural institutions are not generating their
own knowledge through the use of ICTs.
A positive note in both countries is that, while public agricultural institutions
do not generate their own knowledge through the use of ICTs, they are
using these tools to compile and systematize information and knowledge
from other primary sources, and subsequently to disseminate it.
In Costa Rica, the perception of factors conditioning future impact is more
flattering in the decentralized institutions than in the central ministry. In
contrast to the MoA, Costa Rica’s decentralized agricultural institutions
considered that there is indeed a strategy for developing ICT tools, one that
takes account of clients’ needs and demands, and that, once developed,
those tools are used for serving internal and external users alike. In Paraguay,
the perception seems to be the contrary, as the central institution is the one
that has the most favorable conditions for the future impact of ICT in its
processes (with the exception of the training variable).
In Uruguay, although the perception of all variables of current ICT impact
was greater in the decentralized public institutions, some of the future
impact variables were better perceived in the MoA, particularly those relating
to training in the use of ICT and the adaptability of ICT tools to user needs.

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Chapter VI

Figure VI.8
Costa Rica and Paraguay: perception of the future impact of ICTs in public
agricultural institutions
0.7

0.6
0.5
0.4
0.3
0.2

28. Knowledge intermediation

27.2. ICT tools development

27. Exploitation strategies

26.2. To external users

General Paraguay

27.1. Knowledge management

General Costa Rica

26.1. To internal users

26. Adaptability of tools

25.3. Training resources

25.2. Training

25.1. Current capacities

-

25. Use capacities

0.1

Source: Prepared by the author from the results of the characterization workshops

D. Proposals for resolving the bottlenecks identified
Boosting ICT access, use and impact in public agricultural institutions
requires to promote agriculture as a priority sector in digital agendas.
The first step in this direction is to persuade the authority responsible
for e-government or the digital agenda of the benefits to agriculture and
to the economy as a whole that will flow from early inclusion of public
agricultural institutions in the e-government strategy.
It is also essential that the authorities responsible for the digital agendas
should understand that incorporating ICTs through “use” or utilitarian
approaches in public agricultural institutions will serve not only to enhance
the profitability and productivity of their economic and human resources, but
will also bring new players into technical assistance, expand the geographic
coverage, and offer products and services better suited to clients’ needs.
As well, there is an a priori need to boost digital literacy and data skills among
employees of public agricultural institutions. Electronic government strategies
favor institutions in health care, education and public finances not only because
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Information and communication technologies for agricultural...

these are the fields that have the greatest short-term impact on end-users, but
also because these institutions generally have employees who are better trained
in the use of ICT tools. Consequently, if agriculture is to be promoted as a
priority sector in digital agendas public agricultural institutions will have to
construct and implement a policy for digital literacy at all levels, i.e. it cannot
be treated as purely a matter of technologies. Moreover, ICT projects should
no longer be conceived as simple pilot experiments; rather, they should aim to
find sustainable and scalable solutions that will benefit the majority.
More specifically, participants in the workshops for characterizing access
to ICTs and their use and impact in public agricultural institutions in
Uruguay, Costa Rica and Paraguay identified the following bottlenecks and
their respective strategic actions.
1. Regulatory and institutional framework
a. Unfamiliarity with the national ICT strategy and lack of institutional
articulation for implementing e-government procedures

Although their countries are not at the same stage of maturity in their
ICT strategies, workshop participants in Uruguay and Costa Rica agreed
that the principal limitation with respect to the ICT regulatory framework
is unfamiliarity with the national ICT strategy on the part of officials in
public agricultural institutions and the lack of articulation of initiatives for
implementing e-government procedures in the agriculture sector.
In Uruguay, discussions revolved around the constraints that public
agricultural institutions face in adopting digital government procedures.
Eventhough these procedures are defined by the ICT policy body
(AGESIC) there has been a lack of coordination among public institutions
that shows up in the overlapping of ICT responsibilities and activities
within the same unit and among different units.
As proposed solutions, workshop participants discussed the idea that, once
AGESIC has established its e-government policies, a coordinating body
should be established with representatives from each agency within the
MGAP, who would be responsible for implementing the e-government
policies of AGESIC, coordinating with all internal stakeholders to improve
management. This body would report to AGESIC, which in turn would
be responsible for supervision and auditing.
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Chapter VI

This body should have sufficient hierarchy to implement policies, and
sufficient economic and technical resources to conduct training activities.
One of its main responsibilities would be to ensure interoperability of
data and to manage the tools so as to produce solutions that will meet
clients’ needs and constraints.
In Costa Rica, workshop participants considered that in general the main
limitations under this component were: (i) unfamiliarity with the current
status and digital government commitments throughout the sector; (ii) lack
of leadership in the agricultural sector for articulating the actions of all
stakeholders in promoting digital government; and (iii) institutional links for
digital government in the agriculture sector that are not sufficiently strong
to carry out the necessary actions. As a result, the sector is not promoting
technology projects or services to improve processes, and there is no
interoperability between the systems of different institutions in the sector.
In terms of solutions, the proposed first step was to raise the visibility
of digital government issues in the internal systems of public agricultural
institutions, something that was thought quite feasible in the short term.
Over the medium term (because of its greater technical and political
difficulty) it was suggested that the commitment of the responsible
minister should be strengthened and institutional linkages reinforced for
each agricultural subsector. As well, agriculture-specific e-government
projects were recommended in key institutions for rural development.
b. Failure to disseminate standards and rules and low use of electronic signatures

In Paraguay, the main problem identified was that, although there is a
general regulatory framework governing the validity of electronic signatures,
including digital signatures, it is not widely used. This is due primarily to the
failure to publicize the existence of that framework, the lack of conditions
for implementing it (procedures, economic resources, technical resources)
and unfamiliarity with its functional and security aspects on the part of users
To address this unfamiliarity with the regulatory framework, workshop
participants proposed the following: (i) follow the guidelines in national
policies, i.e.the ICT Master Plan; (ii) generate accessible websites with
full information on the topic; (iii) make use of the mass communications
media; and (iv) prepare an awareness campaign about electronic and digital
signatures, targeted at different public and private audiences.
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To improve conditions for implementing the regulatory framework
governing electronic signatures, it was suggested that policies for hardware
and software security should be implemented, procedural manuals should
be prepared, and the institution’s annual budget should make provision for
covering implementation and maintenance costs.
To enhance knowledge about the use and security of electronic signatures,
the group had no easy answers to offer. It was suggested that, despite the
high economic cost, the greatest impact may be from training programmes
differentiated by type of user (user profile, technical profile, general public).
2. Access to ICTs
a. Lack of Internet access in rural and isolated zones

In contrast to Uruguay and Costa Rica, where virtually all urban areas (and a
high proportion of rural zones) have Internet access, such access is missing in
a large portion of Paraguay’s national territory. According to ITU figures, only
0.5% of the country’s population has a personal computer and only 2.5% uses
the Internet. Access to these ICT tools is even lower in rural and marginal areas.
Consequently, workshop participants considered that the uneven distribution
of Internet accessibility across Paraguay was the main factor limiting access to
ICTs. The low rate of Internet access is due primarily to the fact that Internet
service providers gear their services to profitability considerations, ignoring
(or overcharging in) regions that are remote from population centers.
Measures proposed to boost the coverage (or reduce the prices) offered by
Internet service providers include tax exemptions for firms that provide
service in isolated regions, public-private agreements or contracts for erecting
fiber-optic towers and cabling, universal service funds and implementation of
overseas connections (which would require renegotiation with MERCOSUR).
b. Outdated and poorly functioning intranet
and Web facilities in public agricultural institutions

As Uruguay and Costa Rica have more highly developed basic ICT facilities
(nearly nationwide Internet access), workshop participants considered that
the principal limitations on ICT access in public agricultural institutions
had to do with their intranet and web pages.
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In Uruguay participants considered that the web pages of public
agricultural institutions were not fulfilling their role because there was no
single website management unit within the institution, meaning that the
distribution and presentation of contents was not standardized. Not only
do current and outdated contents coexist, but there is no clarity as to
which institution is responsible for updating and publication. As a result,
contents are disorganized and obsolete, and difficult to access.
To resolve these constraints, it was proposed that a national entity
(e.g. AGESIC) should be designated to define a standard for public
institutional websites, along with an entity in the agricultural sector that
could standardize and organize the presentation of contents for the
various executing units and divisions (according to the management
model: centralized, distributed, or mixed). There were also suggestions to
establish homogeneous criteria for assigning responsibility for the input
and update of information in each of the institutions, and to facilitate
access to contents through search engines that are intuitive, visible and
efficient. To improve feedback between technicians and end-users of
information, participants proposed the use of 2.0 technologies.
In Costa Rica participants argued that the obsolescence and poor
functioning of public agricultural institutions’ intranets and websites
could be laid to the fact that ICT tools are not widely understood by the
institution’s authorities, there is no overall ICT policy for the sector, and
the sector’s ICT needs are not defined. Thus, many decisions about the
ICT tools to be developed (as well as the obligation to use them and keep
them updated) depend on the will of the authorities and their level of
understanding and commitment to the issue.
As a solution, participants in the Costa Rica workshop agreed that the first
activity should be to raise awareness of the importance of ICTs and the
impacts they can have on the institution (particularly for the authorities).
This will require creating forums (actual and virtual) for discussing the
potential benefits of ICTs in the institution’s processes, and to retrieve
methodologies that can justify ICT projects in terms of cost and benefits.
Participants felt it was also important for countries (or institutions) that
have advanced further in this area and that have achieved positive results
from the use of ICT in their processes to disseminate their experience and
lessons learned.
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As a second point, it is essential to construct (or adapt) the methodology to
define the ICT needs of public agricultural institutions, and this could be
the first item of work for the ICT-AgricultureRoundtable (an interagency
body of the agricultural sector responsible for the ICT issue). Not only
should the work of that ICT-Agriculture Roundtable be institutionalized
but its members should be given training so that they can formulate,
implement and manage ICT projects that will close the existing gaps.
3. Use of ICTs
a. Limited use of ICTs in interagency coordination

In Uruguay, one of the primary constraints under this component was the
low use that public agricultural institutions make of ICTs for facilitating
coordination with other sector organizations or other ministries (virtual
networking, videoconferencing, shared virtual documents, institutional
databases, virtual institutional memories, digital libraries, etc.).
Workshop participants generally felt that the situation results from
complementary limitations. First, institutions are assessed against standards
and indicators of their own performance, regardless of how they work with
other institutions. Some institutions, indeed, have a compartmentalized
organizational culture, which means that some individuals will ignore the
institution’s coordination policy. Second, there is a lack of digital culture
among the authorities of agricultural institutions, which makes it impossible
for them to appreciate the scope of ICT tools.

To promote greater interagency coordination within the agriculture
sector, there were proposals to establish performance indicators that
place value on horizontal management and coordination and to institute
methodologies for assessing team performance. There were also calls to
define and establish robust processes to generate cross-cutting policies
that would be clearly understood by institutions and individuals.
To create a new culture of ICTs and knowledge management in public
agricultural institutions, training in processes, management and ICTs was
suggested at all levels as a way of increasing the use of these technologies.

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b. Although this should be one of their most intuitive uses,
ICTs are rarely employed in training

In the public agricultural institutions of Costa Rica, ICTs have yet to become a
training instrument because institutions have no policy or lack the technological
resources and also because of a lack of commitment on the part of employees.
In institutional terms, none of the existing policies provides for or
requires procedures to make ICTs a strategic component. Moreover,
many institutions have neither the equipment nor the financial resources
required to provide training through ICTs.
Beyond these institutional constraints, moreover, there is a lack of
motivation on the part of employees in public agricultural institutions to
assume training commitments and to revise (or propose) training models
for reaching more clients. To date, training efforts have been inadequate,
inappropriate, erratic, improvised and frequently designed according to
individual perceptions without reference to an institutional strategy.
To resolve institutional and individual shortcomings, participants in the
workshops proposed that training should be a permanent feature of
institutional programming, so that the authorities and their employees
can be evaluated against results obtained in this activity. This would
encourage the search for new tools (including ICTs) that would improve
training outcomes.
If the intent is to have public agricultural institutions basing their training
programmes on ICTs, then training will be needed within the institutions
to instill awareness of the potentials and uses of the main ICTs in these
processes (functional literacy).
Although they recognized that this is more difficult to achieve, participants
in Costa Rica thought it was essential to enhance the quantity and quality
of human and technological resources available for training. Training
managers must have the required equipment (hardware and software) as
well as contents development and education specialists to improve the
results of these processes.

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c. Lack of ICT-based services and procedures

In Paraguay, the main constraint under this component is the impossibility
of conducting services and procedures via ICTs in public agricultural
institutions. The reasons for this are: (i) there are no institutional policies
or regulatory framework requiring the use of ICTs to improve service; (ii)
the technical infrastructure (networks, servers, Internet, workstations and
information systems) is deficient; and (iii) public servants and end-users
alike lack training and awareness.
Workshop participants agreed that before defining a new regulatory
framework for institutionalizing ICTs, an assessment of current standards,
needs and resource availability should be performed, as a basis for defining
suitable ICT policies.
To improve the technological infrastructure, an institutional master plan for
ICTs will have to be developed (as part of the overall ICT Master plan) setting
out the dimensions for equipment, networks, resources etc. In addition to
the institution’s own resources, funding will have to be obtained through
international organizations, donations, partnerships with suppliers, etc.
With respect to ICT training and awareness raising, a plan should be prepared
to address these topics in a continuous manner, both for internal employees
and for end-users, after which funds for implementing it will have to be found.
4. Impact of ICTs
a. Lack of an institutional policy for digital literacy and knowledge management

Reflecting the reality in the great majority of countries of the region,
participants in the workshops in the three countries examined agreed that
the lack of an institutional policy for digital literacy and knowledge
management (or the shortage of technical and economic resources) is
the principal factor constraining ICTs in public agricultural institutions.
Generally speaking, participants in the three workshops felt that applying
more advanced technological solutions would make sense only if users
(primarily internal users) are properly trained to understand, interpret and
work with ICT tools.

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One of the principal causes cited was institutions’ lack of ICT training
plans, reflecting the scant interest in the issue on the part of the authorities
and of employees. To overcome these limitations, the workshops proposed
as an initial step (recognizing that this is difficult to do) the construction
and implementation of awareness raising programmes for the authorities
and for employees, to persuade them of the potential impact of this
technology in each of the institution’s processes.
The next step should be to prepare a policy for the functional digital
literacy of all employees in public agricultural institutions, for subsequent
implementation (inventory of technical and economic resources, job
profiles and short and long-term training plan), monitoring and evaluation.
In these tasks it will be important to arrange technical and financial
support from cooperation institutions for sharing experience and assisting
in implementation.
At the same time, incentives should be offered for personnel to undertake
training and performance appraisals should be used in allocating training.
This will require the preparation, standardization and application of ICT
training programmes that are based on institution-wide rules and criteria,
and not left to the discretion of managers or senior authorities.
To improve information and take better advantage of ICT training
opportunities, the new equipment acquired should be distributed
according to the real needs of technical staff, and information on training
should be distributed and disseminated through newsletters and bulletin
boards (physical and digital), intranet, webpage, institutional radio,
virtual channel, etc., so that all employees of the institution will have the
appropriate information.

E. Final considerations
Aware of the potential impact that ICTs can have on management and
administrative processes and on technical assistance, many of the public
agricultural institutions of LAC have been making efforts to incorporate
these technologies into their work. Yet, the actions pursued by the central
public agricultural institutions (MoA) designed to strengthen ICT access
and use will not have the desired homogeneity, sustainability and longterm impact unless there is a stronger electronic government strategy or
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digital agenda. The lack of a policy requiring all institutions to conduct
internal processes and offer services through the use of ICTs could
jeopardize the progress achieved by the MoAs, since changeovers in
government authorities or ICT department directors could cause shifts in
the institution’s digital course.
Yet, the mere existence of an e-government strategy or a digital agenda does
not guarantee the homogeneity or impact of ICT efforts in public agricultural
institutions. In efforts to foster ICT access and use in public institutions it
is common to give priority first to the fields of health, education and public
finances, leaving agricultural institutions for a later stage.
In contrast to what many people might think, the lack of investment
in ICT tools (hardware, software, Internet, Web, cell phones etc.) is not
the main reason why public agricultural institutions in Latin America are
lagging behind in digital matters. Although the absence or obsolescence
and the low functionality of these tools are important limitations, these
do not explain why farmers perceive no impact from the use of ICTs in
public agricultural institutions.
End-users’ perception that ICTs have little impact is due primarily to the
fact that it is only at the intermediate stage of maturity that the agricultural
institutions mainly responsible for service delivery begin to make increased
use of ICTs in their internal management and employ ICTs to compile
and share information of the kind that can be used for taking production
and market decisions. This is a very important consideration, recognizing
that it is the technical staff of service institutions (research, extension,
training, marketing etc.) who have the greatest knowledge of end-users’
needs and the greatest capacity to integrate ICTs into the products they
offer those users.
At the initial stages of maturity, ICT tools are used for purposes of
management and administration in the central institution (MoA), primarily
because e-government strategies and digital agendas start with introducing
ICTs into administrative and management systems, leaving to a later stage
those institutions that serve end-users.
If the intent is to boost the positive impacts of ICTs in the workings of
public agricultural institutions it is essential that national digital agendas
should include, from the outset, the technical staff who have greatest
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contact with end-users (extension, marketing, education, plant and animal
health, laboratory services etc.) instead of relegating ICTs exclusively to
administrative and management purposes.
Generally speaking, any process of institutional modernization undertaken
to boost the impact of ICTs in public agricultural institutions must treat
the end-user as the central objective. To this end, agricultural institutions
must have policies and strategies that will promote the exploitation and
development of ICTs as part of their day-to-day processes, making the
topic one of mandatory and institution-wide concern. These policies
and strategies must guarantee that developments of ICT tools will take
into account the needs and demands of end-users, and that both the
technicians and the users of those technologies will have the knowledge
needed to exploit them fully.

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